What Reviewshake does

Reviewshake, Inc. is a privately held SaaS company incorporated in Delaware that operates an AI-powered review management platform for small and medium-sized businesses. The platform aggregates reviews from more than 100 sites — including Google, Facebook, Yelp and vertical-specific sources such as Healthgrades, Zocdoc, Avvo, RealSelf, Cars.com and Booking.com — into a single dashboard and provides automated review generation (via SMS, email and QR code), AI-assisted response drafting, sentiment analysis and trend tracking, competitor benchmarking, and embeddable widgets for showcasing reviews. The product is structured as a core Review Management Software platform with integrated modules for generation, monitoring, response, social proof, insights, white-label agency delivery, and multi-location reputation management.

The company runs a primarily product-led growth motion with a 14-day free trial and no credit card requirement, supplemented by an inside-sales motion targeting multi-location businesses and an agency-focused white-label sales motion. Pricing is subscription-based, with core plans starting at $29 per month and an agency tier at $199 per month covering 10 clients, 25 locations and 15 users, with seat add-ons scaling from $8 to $15 per seat depending on volume. Customer concentration is broad and distributed across more than 3,500 businesses worldwide spanning at least eight verticals, including healthcare, hospitality, real estate, legal, plastic surgery, automotive, dental and food and beverage. Marketing is centered on content and SEO via an extensive vertical-focused blog and dedicated landing pages.

Founded around 2017–2018, Reviewshake operates as part of the Shake family of software companies, which also includes Datashake, a voice-of-customer data provider. The legal entity is Reviewshake, Inc., with a Delaware registered address in Newark; firmographic data lists the operational base as San Francisco. The company is privately held with no disclosed external funding rounds and reports no regulatory actions, mergers, or executive leadership disclosures in the available data.

Name

Reviewshake

Legal name

Reviewshake, Inc.

Website

https://reviewshake.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

Reviewshake is a SaaS platform that helps small and medium-sized businesses collect, monitor, respond to, and showcase customer reviews across 100+ sites using AI-assisted tools, serving 3,500+ customers across healthcare, real estate, legal, hospitality, automotive, dental, food and beverage, and agency verticals through subscription plans starting at $29 per month.

Ownership category

akta.pro rank

Headquarters

HQ city

San Francisco

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Subscription Plans: Monthly and annual subscription plans for SMBs and agencies. Core plans start at $29/month with tiered pricing based on features and usage. Agency plan at $199/month includes white-label capabilities, client management, and multi-location support.

Pricing tiers

Go-to-market motion3 records

Distribution channels2 records

Marketing channels5 records

Core offering

Reviewshake is an AI-powered review management SaaS platform that helps small and medium-sized businesses collect, monitor, respond to, and showcase customer reviews across 100+ platforms (Google, Facebook, Yelp, and industry-specific sites) from a single dashboard. It automates review requests via SMS, email, and QR codes, generates AI-powered reply suggestions, performs sentiment analysis, tracks competitor benchmarks, and offers a white-label option for marketing agencies managing multiple client accounts.

Product overview

Reviewshake is a unified review management platform consisting of a core Review Management Software product with integrated modules for Review Generation (automated SMS/email/QR review requests), Monitor & Respond (AI-powered review responses), Review Showcase & Social Proof (embeddable widgets), and Insights & Reporting (sentiment analysis and benchmarking). Additional capabilities include White Label Reputation Management for agencies and Multi-Location Review Management for businesses with multiple branches. The platform integrates with CRM/POS systems, Google Business Profile, and supports 85-120+ review platforms. Pricing starts at $29/month for core plans; Agency Plan is $199/month for 10 clients, 25 locations, and 15 users. A 14-day free trial is available.

Differentiator

Problem solved

Functional benefit

Products and services

• Review Management Software Central review management platform that brings all customer feedback into one dashboard, enabling users to track reviews from 100+ platforms, respond faster with AI-powered suggestions, and gain actionable insights to protect and grow online reputation. Targeted at SMBs and multi-location businesses.
• Review Generation Review generation software that helps businesses collect more reviews across Google, Facebook, and 100+ other platforms through automated SMS, email, QR code requests, and smart follow-up reminders.
• Monitor & Respond Review monitoring and response module that aggregates reviews from 100+ sites into one dashboard with instant AI-powered response generation and sentiment analysis.
• Review Showcase & Social Proof Review showcase tools enabling businesses to display customer reviews on websites via customizable widgets, Google Business Profile highlights, and automated social media sharing.
• Insights & Reporting Analytics and reporting module that provides sentiment analysis, trend tracking, location benchmarking, campaign reporting, and competitor monitoring to inform business decisions.
• White Label Reputation Management White-label platform for marketing agencies to deliver review management services under their own brand, including fully branded dashboard, client management, and customizable reporting. Agency plan at $199/month includes 10 clients, 25 locations, and 15 users.
• Multi-Location Review Management Multi-location reputation management solution enabling businesses to manage reviews for multiple locations from one dashboard with benchmarking, custom reporting, and role-based access control.
• Built-in AI Suite AI-powered capability suite delivering on-brand review reply suggestions, cross-platform sentiment summarization, and competitor benchmarking, designed to be used as part of the Reviewshake platform.

Quantifiable outcome

• 47% average increase in new reviews for customers using the platform
• +4 more outcomes

Named customers8 records

Segments10 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability6 records

Feature6 records

Partnerships

One partnership is on record.

• Shake Familyparent companyStrategic or Co-development PartnerReviewshake is part of the Shake family — a global software company helping businesses gain actionable insights from customer data. The Shake family includes Datashake, a trusted provider of on-demand and intelligent voice of customer data aggregation.

Scale indicators6 records

Recent moves5 records

Expansion highlights6 records

Direct peers

• Birdeye: Birdeye is a leading SMB-focused reputation and customer experience platform that aggregates reviews from 100+ sites, offers AI-powered responses, and serves multi-location businesses — directly overlapping Reviewshake's core product and go-to-market.
• Podium: Podium is a customer interaction platform for local businesses combining messaging, review management, and payments; its review module competes head-to-head with Reviewshake's multi-location and SMB offerings.
• NiceJob: NiceJob is a reputation marketing platform for SMBs that automates review requests, displays social proof, and serves home-services businesses — closely comparable to Reviewshake in customer profile and feature set.
• GatherUp: GatherUp is a review management and customer feedback platform for SMBs and agencies, with white-label capabilities similar to Reviewshake's agency tier and comparable multi-platform monitoring depth.
• ReviewTrackers: ReviewTrackers provides review monitoring, sentiment analysis, and competitor benchmarking for multi-location brands — a direct competitor to Reviewshake's insights and multi-location modules, though skewing more mid-market.
• Widewail: Widewail is a reputation management service and software provider focused on multi-location businesses, offering review response, monitoring, and consulting — overlapping with Reviewshake's multi-location and franchise use cases.
• SOCi: SOCi is a marketing platform for multi-location businesses that includes reputation management, local SEO, and social — directly comparable to Reviewshake's multi-location reputation and Google ranking solutions.
• Trustpilot: Trustpilot is a consumer review platform with a B2B side helping businesses collect and showcase reviews — comparable to Reviewshake's review generation and showcase features, though with a different underlying open-review model.

Broad incumbents

• Reputation.com: Reputation.com is a broader, enterprise-focused reputation experience platform serving healthcare, automotive, and retail chains with reviews, listings, and surveys — a larger incumbent in the same category.
• Yext: Yext is a digital presence platform covering listings, reviews, and pages for multi-location enterprises; its reviews module competes with Reviewshake at the higher end of the market while Yext's core is broader listings management.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/reviewshake

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Reviewshake