MAXtech
MAXtech Agency is a privately held, founder-owned managed IT services provider based in Columbus, Ohio, delivering virtual IT departments, cybersecurity, cloud/VDI, VoIP, and vCIO services to small and mid-sized businesses across Ohio, Florida, and North Carolina.
- Company typePrivate
- Founded2009
- HeadquartersColumbus, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What MAXtech does
MAXtech Agency is a privately held managed IT services provider founded in 2009 by Matt Enderle in Columbus, Ohio, delivering a "virtual IT department" to small and mid-sized businesses across Ohio, Florida, and North Carolina. The core offering bundles 24/7/365 network monitoring (PRTG), managed cybersecurity (SentinelOne, Barracuda, Cisco Duo, SonicWall), data backup and disaster recovery (Veeam), cloud and virtual desktop infrastructure (AWS, Azure, MAXcloud VDI), VoIP telephony, and vCIO strategic planning under flat-rate monthly subscriptions, supplemented by project-based Scope-of-Work engagements and hardware procurement through Dell, HP, and Lenovo partnerships.
The business is built on a third-party technology stack rather than proprietary platforms, with MAXcloud VDI, MAXtech University, and the Iceberg Cyber Scan Score (Cyberscan) representing the company's branded product wrappers. Revenue derives primarily from recurring managed services subscriptions, with secondary streams in project services, hardware resale, web hosting, email hosting, and VoIP. The company has grown through three acquisitions (ThoughtWire Media 2016, CompuCorp 2017, DigiFone 2018) and two adjacent spin-outs (Barge Marketing 2020, Bridge Wiring 2022), expanding from a single Columbus office to a 52,000-square-foot Polaris headquarters plus branch offices in Dunedin/Tampa, FL and Charlotte, NC. MAXtech remains founder-owned and self-financed, with no disclosed institutional capital.
MAXtech firmographics
Firmographics- Name
- MAXtech
- Legal name
- MAXtech Agency
- Website
- https://maxtechagency.com
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- MAXtech Agency is a privately held, founder-owned managed IT services provider based in Columbus, Ohio, delivering virtual IT departments, cybersecurity, cloud/VDI, VoIP, and vCIO services to small and mid-sized businesses across Ohio, Florida, and North Carolina.
- Ownership category
- akta.pro rank
MAXtech industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Server, Storage & Virtualization Management Services (BPAEABAI)
- akta.pro secondary industry
- Hardware Asset Management (HAM) Services (BPAEAOAA)
Keywords
Where MAXtech is headquartered
LocationHeadquarters
- HQ city
- Columbus
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
MAXtech business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales, Supply Chain
Revenue model
- Managed IT Services Subscription: Monthly flat-rate subscription model providing comprehensive IT department services including systems/network admins, engineers, customer service reps, project managers, and vCIO services. Includes network monitoring, security management, data backups, software updates, and help desk support.
- IT Projects: Separate project-based services quoted via Scope of Work. Includes infrastructure upgrades, migrations, deployments, and strategic initiatives. Annual IT roadmap recommendations provided for forecasting.
- Hardware Procurement: Full lifecycle hardware management through partnerships with Dell, HP, and Lenovo. Hardware procurement, imaging, and setup services for workstations, servers, and networking equipment.
- Web Hosting Services: Web hosting on secure UNIX/Windows servers with 99.99% uptime. Includes SSD storage, redundant OC-3c and DS-3 fiber connections, and web development services.
- Email Hosting: Email hosting services with Microsoft 365 integration, spam filtering, quarantine capabilities, end-to-end encryption, and on-premise exchange options.
- VoIP Phone Systems: Voice over IP phone services using Third Lane, FreePBX, Astpp, and 3CX platforms. Multi-tenant UCaaS and softphone solutions for mobile extension capabilities.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed IT Services - Flat monthly subscription |
| Other | Multi-year contract | IT Projects - Custom scope of work |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels6 records
MAXtech product offering
Product offeringCore offering
MAXtech provides outsourced managed IT services for small and medium-sized businesses, functioning as a virtual IT department with on-site and remote technical support, project management by system engineers, and strategic planning led by virtual CIOs. The offering is delivered as a flat-rate monthly subscription and is complemented by dedicated services including MAXcloud virtual desktop infrastructure, cybersecurity defense, network monitoring, data backup, email and web hosting, and VoIP phone systems.
Product overview
MAXtech is a managed IT services provider offering a comprehensive portfolio of technology services for small and medium-sized businesses. The core offering is Managed IT Services providing a virtual IT department with technical support, project management, and strategic planning. This is supported by dedicated services including MAXcloud (virtual desktop infrastructure), Cybersecurity Services (multi-layered defense), Network Infrastructure, Workstation Support, Data Backup (Veeam-powered), Email Hosting (Microsoft 365), Web Hosting, Network Monitoring (PRTG-powered), and Virtual CIO strategic planning. Additional value-added services include Cyberscan security assessment, Network Assessment tools, MAXtech University educational platform, The Nerd Note podcast, and an E-Books library. The company operates from Columbus, Ohio headquarters with offices in Tampa, FL and Charlotte, NC.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Outsourced IT department services for small and medium-sized businesses, including on-site and remote technical support, project management by system engineers, vCIO strategic planning, network monitoring, security, backups, and help desk support delivered under a flat-rate monthly subscription.
- MAXcloud Virtual Desktop Infrastructure Cloud-hosted virtual desktop service providing secure remote access to files and applications from any internet connection with Microsoft 365 Office Suite, Bitdefender EDR, Barracuda Email Security, and unlimited remote support.
- Cybersecurity Services Multi-layered security defense service including threat detection, employee security awareness training, firewall management, and 24/7 monitoring to protect against ransomware, phishing, and data breaches.
- Network Infrastructure Network setup and maintenance service covering servers, switches, routers, wireless access points, cabling, and security solutions for office network infrastructure.
- Workstation Support Support service for desktop workstations, laptops, servers, tablets, and iPads, providing both remote and on-site services, new deployment, and repair.
- Data Backup Cloud backup and replication service using Veeam technology implementing a 3-2-1 backup strategy with cloud replication to geographically separate locations.
- Email Hosting Email domain hosting service with Microsoft 365 integration, spam filtering, quarantine capabilities, and end-to-end encryption for secure business communications.
- Web Hosting Secure web hosting service on UNIX/Windows servers with 99.99% uptime guarantee, SSD storage, and Cloudflare integration for performance and security.
- Network Monitoring 24/7/365 network monitoring service using PRTG software, with alerts sent to engineers' mobile phones for proactive issue resolution before disruption.
- Virtual CIO (vCIO) Strategic technology planning service providing technology roadmaps, annual IT budgeting, and infrastructure scaling guidance for business growth.
- Cyberscan (Iceberg Cyber Scan Score) Free cybersecurity posture assessment tool providing instant visibility into security issues across email, networks, and endpoints, generating prioritized recommendations supporting HIPAA, PCI, and NIST compliance frameworks.
- Network Assessment Free network evaluation service assessing security, infrastructure, bandwidth, data encryption, and identifying upgrade requirements for business optimization.
- VoIP Phone Systems Voice over IP phone services using Third Lane, FreePBX, ASTPP, and 3CX platforms, providing multi-tenant UCaaS and softphone solutions for mobile extension capabilities.
- Hardware Procurement Full lifecycle hardware management service providing procurement, imaging, and setup of business-grade workstations, servers, and networking equipment through Dell, HP, and Lenovo partnerships.
Quantifiable outcome
- Network monitoring detects issues before they become critical, often before clients notice symptoms
- +2 more outcomes
Companies that use MAXtech
Customer profileNamed customers5 records
Segments4 records
Ideal customer profiles4 records
MAXtech technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration22 records
AI capability6 records
Feature3 records
MAXtech partnerships and signals
Strategic signalPartnerships
17 partnerships are on record, tiered core.
- ConnectWisecoreConnectWise Control provides remote support capabilities allowing technicians to remotely access and control devices, troubleshoot issues, and provide support from anywhere. MAXtech uses this platform for service desk management, ticketing, and remote troubleshooting.
- PRTG (Paessler)corePRTG network monitoring software provides comprehensive monitoring of networks, servers, devices, applications, and traffic. MAXtech engineers receive alerts to mobile phones for proactive issue resolution.
- VeeamcoreVeeam Backup and Replication provides data backup and disaster recovery solutions with advanced immutability to protect against ransomware attacks. MAXtech is a Veeam partner.
- Microsoft 365coreMicrosoft 365 ecosystem provides email communications and highly available servers for smooth, uninterrupted access. Includes Word, Excel, PowerPoint, Teams, OneDrive, and SharePoint.
- UbiquiticoreUbiquiti network infrastructure equipment provides value-priced, dependable wired and wireless connectivity solutions for business networks.
- N-ablecoreN-able provides IT management and cybersecurity solutions including remote monitoring, endpoint protection, patch management, and data backup for efficient IT operations.
- SentinelOnecoreSentinelOne next-generation endpoint protection uses AI technology for real-time threat prevention, detection, and response across endpoints, servers, and cloud workloads.
- BarracudacoreBarracuda Email Security Suite provides comprehensive email threat prevention including AI-powered protection against phishing, malware, ransomware, and impersonation detection.
- Cisco (Duo MFA)coreCisco Duo provides multi-factor authentication requiring multiple forms of verification before granting device or application access, blocking 99.9% of account compromise attacks.
- SonicWallcoreSonicWALL TotalSecure offers multi-layered security with Intrusion Detection System, Intrusion Prevention System, BotNet filtering, and reputation filtering.
- AWScoreAmazon Web Services provides multiple locations and tiered storage pricing for data replication with separation between mission critical and non-critical data.
- Microsoft AzurecoreAzure provides scalable storage capacity and bandwidth without additional hardware, with robust security and compliance features for organizations of all sizes.
- DellcoreDell Premier Partner for hardware procurement including business-grade desktops, laptops, servers, and networking equipment at better than retail pricing.
- HPcoreHP hardware partner for business-grade computers and printers through vendor partnerships.
- LenovocoreLenovo hardware partner for business-grade computers and devices through vendor partnerships.
- BitdefendercoreBitdefender EDR (Endpoint Detection and Response) included in MAXcloud VDI solution for advanced endpoint protection.
- NinjaRMMcoreNinjaRMM provides remote monitoring and management capabilities for efficient IT service delivery.
Scale indicators5 records
Recent moves11 records
Expansion highlights6 records
MAXtech competitors and assessment
Company assessmentBroad incumbents
- Insight Enterprises: Global IT solutions provider with a managed services and hardware procurement practice. Comparable to MAXtech on the hardware procurement (Dell/HP/Lenovo) and managed services overlap, but Insight is a public, multi-billion-dollar incumbent.
- OneNeck IT Solutions: Larger US managed services, cloud, and colocation provider serving mid-market and enterprise. Comparable to MAXtech in the managed IT and cloud services overlap, but operates at significantly greater scale and broader geography.
Direct peers
- Kelser Corporation: Northeast US managed IT and cybersecurity services provider focused on SMB and mid-market clients. Comparable to MAXtech in size, customer segment, and emphasis on managed security services.
- Infracore: Managed IT, cloud, and cybersecurity services firm for SMB and mid-market clients. Comparable to MAXtech on managed services portfolio, customer size, and emphasis on proactive monitoring and vCIO-style advisory.
- CMIT Solutions: National managed IT services franchise serving SMBs across the US. Comparable to MAXtech in target customer (SMB), service catalog (managed IT, cybersecurity, backup), and multi-site delivery model.
- Dataprise: Mid-Atlantic managed IT, cybersecurity, and cloud services provider for SMB and mid-market. Closely comparable to MAXtech in service portfolio (managed IT, security, cloud, helpdesk) and target customer profile, though larger in scale.
- Blue Technologies: Ohio-based managed IT, document, and print services provider. Directly comparable to MAXtech as a regional Ohio MSP targeting SMBs with a similar managed services + hardware lifecycle model.
- Ntiva: Mid-Atlantic/Midwest managed IT services provider with strong cybersecurity and cloud offerings for SMB and mid-market. Directly comparable to MAXtech's managed services + cybersecurity + cloud stack.
- NetGain Technologies: Columbus, OH-based managed IT services provider serving SMB and mid-market clients with cloud, security, and helpdesk offerings. Highly comparable to MAXtech on geography, target customer (SMB), and service mix.
Regional players
- Expedient: US data center, cloud, and managed services provider with a strong Midwest/East Coast footprint. Comparable to MAXtech in offering managed IT and cloud services to mid-market clients, but with its own data center infrastructure rather than relying purely on third-party platforms.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
MAXtech social profiles
Digital presenceMAXtech compliance and trust
Trust signalCompliance4 records
MAXtech financial estimates
Financial estimateRevenue estimate
Valuation estimate
MAXtech leadership team
Management profileNumber of profiles
Profiles9 records
MAXtech subsidiaries and ownership
Company hierarchySubsidiaries5 records
MAXtech funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MAXtech M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MAXtech
What does MAXtech do?
MAXtech provides outsourced managed IT services for small and medium-sized businesses, functioning as a virtual IT department with on-site and remote technical support, project management by system engineers, and strategic planning led by virtual CIOs. The offering is delivered as a flat-rate monthly subscription and is complemented by dedicated services including MAXcloud virtual desktop infrastructure, cybersecurity defense, network monitoring, data backup, email and web hosting, and VoIP phone systems.
Is MAXtech a public or private company?
MAXtech is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was MAXtech founded?
MAXtech was founded in 2009. It employs 11 to 50 people.
Where is MAXtech based?
MAXtech is headquartered in Columbus, United States, in the North America region.
How does MAXtech make money?
Six revenue lines are on record. Managed IT Services Subscription is the primary driver. The others are IT Projects, hardware Procurement, web Hosting Services, email Hosting and voIP Phone Systems.
Who are MAXtech's main competitors?
Broad incumbents on record are Insight Enterprises and OneNeck IT Solutions. Direct peers are Kelser Corporation, Infracore, CMIT Solutions, Dataprise, Blue Technologies, Ntiva and NetGain Technologies. Expedient is listed as a regional player.
Does MAXtech have an API?
No public API is recorded for MAXtech.
What industry is MAXtech in?
MAXtech's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAI, Server, Storage & Virtualization Management Services, with a secondary code of BPAEAOAA, Hardware Asset Management (HAM) Services. Its NAICS code is 541513 and its SIC code is 7373.