Blue Technologies
Blue Technologies is a privately held Ohio-based managed services provider offering integrated IT, cybersecurity, managed print, communications, and AI solutions to over 5,000 SMB and mid-market clients across Ohio and beyond, founded in 1994.
- Company typePrivate
- Founded1994
- HeadquartersCleveland, United States
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Blue Technologies does
Blue Technologies is a privately held managed services provider headquartered in Cleveland, Ohio, founded in 1994 by Paul Hanna, Billy Nelson, and David Morrill — all still with the firm more than 30 years later. The company delivers integrated IT, cybersecurity, managed print, communications, AI, and workflow automation solutions to over 5,000 Ohio-based clients and 500+ customers nationwide, operating from five Ohio branch offices (Cleveland, Columbus/Worthington, Akron/Canton/North Canton, Youngstown/Girard, Toledo/Maumee) and handling 17,000+ support tickets monthly. The customer base spans SMB and mid-market segments across legal, healthcare, education, finance, and manufacturing verticals, with named references including Ohio professional sports teams.
The company's technology stack is assembled from a partner ecosystem rather than proprietary IP — Microsoft 365, Konica Minolta, HP, Lexmark, Datto, ConnectWise, PaperCut, Huntress, Hyland, iManage, Intermedia, Hexnode, and Keeper Security — and bundled into a single-vendor service portfolio spanning managed IT, MDR cybersecurity, MFD/production print, UCaaS, enterprise content management, and a Legal & Professional Services (LAPS) vertical offering. AI capabilities are positioned as advisory and integration services (document summarization/classification, AP/AR automation with OCR, deepfake detection) rather than proprietary models. Revenue is generated through subscription/managed-service contracts, hardware sales (printers/MFDs), and professional services, sold via a direct field sales motion with territory managers, major-account executives, and post-sale technical account managers.
Leadership includes Clara Nader (CFO), Eddy Kromar (VP Service), Lauren Hanna (VP Technology Solutions), Rachell Johns (Director of Admin), Debbie Spencer (Director of Training/Recruiting), and Eric Hester (IT Service Manager). Marketing is primarily content-led (blog, buyer guides, eBooks) and community-driven (Ohio chamber memberships, charity). The stated strategic objective is to roughly double revenue from the current $50M base toward $100M, supported by active sales hiring, an AI solutions line, and a Microsoft Solutions Partner designation.
Blue Technologies firmographics
Firmographics- Name
- Blue Technologies
- Legal name
- Blue Technologies, Inc.
- Website
- https://btohio.com
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Blue Technologies is a privately held Ohio-based managed services provider offering integrated IT, cybersecurity, managed print, communications, and AI solutions to over 5,000 SMB and mid-market clients across Ohio and beyond, founded in 1994.
- Ownership category
- akta.pro rank
Blue Technologies industry classification
Industry- Product category
- Managed IT and Print Services
- NAICS
- Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Other Computer Related Services (541519), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Communications Services, Nec (4899)
- akta.pro primary industry
- Helpdesk & End-User Support Services (BPAEABAB)
- akta.pro secondary industries
- IT Service Desk & End-User Support (L1/L2) (BPAAACAA), Systems Integration & Implementation Services (BPAEAAAB)
Keywords
Where Blue Technologies is headquartered
LocationHeadquarters
- HQ city
- Cleveland
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
Blue Technologies business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain, Infrastructure
Revenue model
- Managed IT Services: Recurring managed IT services including fully managed IT, co-managed IT, cybersecurity, and compliance services provided on subscription basis to businesses across Ohio.
- Managed Print Services: Managed print services including MFDs, copiers, printers, production/industrial print with ongoing service and supply contracts.
- Print Hardware Sales: Sales of multifunction devices, printers, copiers, and production print equipment, often through leasing arrangements.
- Communications Solutions: VoIP, telephony, UCaaS, and communication platforms with ongoing service fees.
- Professional Services: Technology assessments, implementation services, workflow automation consulting, and project-based professional services for enterprise content management and AI solutions.
Go-to-market motion1 record
Distribution channels4 records
Marketing channels4 records
Blue Technologies product offering
Product offeringCore offering
Blue Technologies is a managed services provider selling integrated technology solutions to Ohio businesses, combining Managed IT Services, Cybersecurity, Managed Print Services and MFD/printer hardware, AI Solutions, Telephony/UCaaS, Workflow Automation, and Enterprise Content Management under a single-vendor model. The company bundles best-of-breed partner technologies (Microsoft, Konica Minolta, HP, Lexmark, Datto, Huntress, Hyland, iManage, Intermedia) with its own service delivery, supported by 24/7 IT support and field-based Technical Account Managers across five Ohio branch offices.
Product overview
Blue Technologies is a managed services provider offering an integrated portfolio of technology solutions centered around print, IT, cybersecurity, communications, and process automation. The core offering spans Managed IT Services (including private cloud, co-managed IT, and cloud management), Cybersecurity (ransomware protection, endpoint protection, network security), and Print Solutions (MFDs, managed print services, production print). These are complemented by AI Solutions (AI automations and consulting), Telephony/UCaaS, Workflow Automation, Enterprise Content Management (via Hyland), and Legal & Professional Services (LAPS). The company positions itself as a one-stop partner for businesses seeking to consolidate their technology vendors, offering integrated support across both IT infrastructure and print environments.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services
- Cybersecurity
- Managed Print Services
- MFDs & Printers
- Production/Industrial Print
- AI Solutions
- Telephony Solutions
- Workflow Automation
- Enterprise Content Management
- Legal & Professional Services (LAPS)
- Co-Managed IT Services
- Compliance Services
- IT Procurement
- Visitor Management
- Secure Fax
Quantifiable outcome
- 17,000+ support tickets managed monthly across customer base
- +2 more outcomes
Companies that use Blue Technologies
Customer profileNamed customers5 records
Segments6 records
Ideal customer profiles3 records
Blue Technologies technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
AI capability9 records
Blue Technologies partnerships and signals
Strategic signalPartnerships
15 partnerships are on record, tiered core and minor.
- Konica MinoltacoreTechnology vendor partnership for multifunction devices and copiers. Blue Technologies provides sales, service, and support for Konica Minolta MFDs and printers.
- HPcoreTechnology vendor partnership for business printers and copiers. HP products are supported through Blue Technologies' managed print and service offerings.
- LexmarkcoreTechnology vendor for printers and multifunction devices. Blue Technologies provides installation, connectivity, and support for Lexmark devices.
- MicrosoftcoreMicrosoft Solutions Partner providing Microsoft 365 setup, management, and optimization services. Blue Technologies helps organizations maximize Microsoft 365 value through secure, AI-enabled collaboration tools.
- DattocoreBackup and disaster recovery solutions partner providing data protection tools against ransomware and hardware failure.
- ConnectWisecoreProfessional services automation (PSA) platform used for service delivery, ticketing, and operational management.
- PaperCutcorePrint management software partner providing print tracking, cost reduction, and secure printing solutions.
- HuntresscoreCybersecurity partner providing managed detection and response (MDR) and threat detection that catches attacks bypassing standard antivirus.
- HylandcoreContent management platform partner for enterprise content management solutions including document storage, routing, and retrieval.
- iManagecoreLegal document management and work product management solutions for law firms and professional services organizations.
- IntermediacoreUnified communications as a service (UCaaS) platform partner for business phone systems and communication platforms.
- HexnodecoreMobile device management (MDM) partner providing endpoint security for company devices.
- Keeper SecuritycorePassword management and cybersecurity partner helping reduce breach risk and password-related support tickets.
- Ingram MicrominorTechnology distribution partner for procurement and supply chain management.
- TD SYNNEXminorTechnology distribution partner for procurement and supply chain management.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Blue Technologies competitors and assessment
Company assessmentBroad incumbents
- Compucom (Blackstone portfolio): Large managed services provider with end-user support and managed print heritage. Competes for multi-site managed services contracts in similar verticals.
- Konica Minolta (All Covered IT Services): Global OEM and managed services provider that competes directly through its All Covered IT services arm, especially in print fleet plus managed IT contracts. Blue Technologies is a Konica Minolta channel partner, making it both ally and competitor.
- Ricoh USA (Managed Services): Global print OEM with an expanding managed IT, cybersecurity, and workflow automation portfolio. Competes for the same mid-market managed services contracts Blue Technologies targets.
- Xerox (IT Services and Managed Print): Long-established OEM with managed print services and IT services offerings. Competes in the same SMB/mid-market segments on print fleet consolidation plus IT support.
- CDW: Large national IT solutions provider with managed services capabilities. Competes for enterprise and mid-market managed IT and cybersecurity contracts across Ohio and the broader Midwest.
- Insight Enterprises: Global IT solutions integrator with managed services. Competes on integrated IT infrastructure, cloud, and cybersecurity offerings for mid-market and enterprise accounts.
Direct peers
- Marco Technologies: Midwest-headquartered managed IT, managed print, and cloud services provider with a similar multi-vendor integration model. Closest comparable in geography, service mix, and SMB/mid-market focus.
- SymQuest Group (Konica Minolta): Northeast/Midwest managed IT and managed print services provider now part of Konica Minolta. Closely comparable in service mix and customer profile to Blue Technologies' multi-product offering.
- FlexPrint (Mariner-owned): National managed print services provider with growing managed IT and document workflow capabilities. Closely comparable in print-led heritage transitioning to broader managed services.
Emerging players
- Coretelligent: Regional managed IT and cybersecurity provider with strong compliance and co-managed IT positioning. Comparable in size and service mix to Blue Technologies' managed IT arm.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Blue Technologies social profiles
Digital presenceBlue Technologies financial estimates
Financial estimateRevenue estimate
Valuation estimate
Blue Technologies leadership team
Management profileNumber of profiles
Profiles9 records
Blue Technologies funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Blue Technologies M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Blue Technologies
What does Blue Technologies do?
Blue Technologies is a managed services provider selling integrated technology solutions to Ohio businesses, combining Managed IT Services, Cybersecurity, Managed Print Services and MFD/printer hardware, AI Solutions, Telephony/UCaaS, Workflow Automation, and Enterprise Content Management under a single-vendor model. The company bundles best-of-breed partner technologies (Microsoft, Konica Minolta, HP, Lexmark, Datto, Huntress, Hyland, iManage, Intermedia) with its own service delivery, supported by 24/7 IT support and field-based Technical Account Managers across five Ohio branch offices.
Is Blue Technologies a public or private company?
Blue Technologies is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Blue Technologies founded?
Blue Technologies was founded in 1994. It employs 51 to 100 people.
Where is Blue Technologies based?
Blue Technologies is headquartered in Cleveland, United States, in the North America region.
How does Blue Technologies make money?
Five revenue lines are on record. Managed IT Services are the primary driver. The others are managed Print Services, print Hardware Sales, communications Solutions and professional Services.
Who are Blue Technologies's main competitors?
Broad incumbents on record are Compucom (Blackstone portfolio), Konica Minolta (All Covered IT Services), Ricoh USA (Managed Services), Xerox (IT Services and Managed Print), CDW and Insight Enterprises. Direct peers are Marco Technologies, SymQuest Group (Konica Minolta) and FlexPrint (Mariner-owned). Coretelligent is listed as an emerging player.
Does Blue Technologies have an API?
No public API is recorded for Blue Technologies.
What industry is Blue Technologies in?
Blue Technologies's product category is Managed IT and Print Services. Its primary akta.pro industry code is BPAEABAB, Helpdesk & End-User Support Services, with a secondary code of BPAAACAA, IT Service Desk & End-User Support (L1/L2). Its NAICS code is 54151 and its SIC code is 7370.