What Kite Technology Group does

Kite Technology Group is a US-based managed IT services and consulting firm headquartered at 10989 Red Run Blvd, Suite 208, Owings Mills, Maryland, that has been operating since 1992 (founded by Jeff Kite; firmographics record 2005, while company history and 28+ year references consistently point to 1992 as the operative founding date). The company serves independent insurance agencies as its primary vertical, alongside nonprofit organizations and professional services firms (accounting, legal, property management, construction, medical practices), supporting more than 3,600 end users across the United States.

The core technology stack is built around Microsoft 365 and cloud infrastructure, with deep specialization in insurance agency management systems, specifically Applied Epic and Vertafore AMS360, including a dedicated Applied Epic Virtual Administrator offering. The product portfolio spans managed IT services, co-managed IT, security and compliance (with CompTIA Security Trustmark+ certification based on the NIST Cybersecurity Framework), backup and disaster recovery, VoIP, Apple consulting, vCIO strategic planning, and more recently AI consulting focused on Microsoft 365 Copilot adoption. Notable differentiators include a US-based help desk, 100+ years of combined team experience, and Applied Preferred Consultant Partner status with Applied Systems.

Kite Technology operates a sales-led go-to-market with a consultative posture, offering free consultations and customized quote-based managed services packages billed monthly, supplemented by project-based professional services for implementations, migrations, training, and workflow development around agency management systems. The company earns revenue across four primary streams: recurring managed IT services, Applied Epic consulting, AMS360 consulting, and Microsoft 365 consulting. Ownership is founder/management-controlled with no institutional or PE backing evidenced; current CEO Greg DiDio (Johns Hopkins EE/CS, Loyola Maryland MBA) has led the company for approximately 15 years.

Name

Kite Technology Group

Legal name

Kite Technology Group

Website

https://kitetechgroup.com

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

11–50 employees

Short description

Kite Technology Group is a US managed IT services and consulting firm headquartered in Owings Mills, Maryland, specializing in Microsoft 365, security, and insurance agency management systems (Applied Epic, AMS360) for independent insurance agencies, nonprofits, and professional services organizations nationwide.

Ownership category

akta.pro rank

Headquarters

HQ city

Owings Mills

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Comprehensive managed IT and consulting services delivered as ongoing support packages. Includes infrastructure management, security and compliance, help desk support, cloud solutions, and strategic IT planning.
2. Applied Epic Consulting: Consulting services for Applied Epic agency management system including implementation, migration, optimization, training, and workflow development.
3. AMS360 Consulting: Comprehensive consulting services for Vertafore AMS360 including administration, assessments, optimization, training, auditing, and custom reporting.
4. Microsoft 365 Consulting: Technical consulting for Microsoft 365 adoption, migration, and optimization services.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels10 records

Core offering

Kite Technology Group is a managed IT services and consulting firm that delivers ongoing infrastructure management, security and compliance, Microsoft 365 administration, cloud migration, backup/disaster recovery, and vCIO strategic planning to mid-market organizations. Its core differentiator is vertical specialization in insurance agency technology, offering Applied Epic and AMS360 consulting (administration, migration, optimization, training, workflow development, auditing, and custom reports) alongside general managed IT services for nonprofits and professional services firms.

Product overview

Kite Technology Group is an IT services company offering a comprehensive suite of managed IT and consulting services delivered as a unified support solution. The core offering centers on Managed IT Services, which is enhanced by specialized vertical solutions including Applied Epic Consulting (for insurance agencies using Applied Epic agency management system), AMS360 Consulting Services (for agencies using Vertafore AMS360), and Microsoft 365 Consulting (including AI Copilot consulting). The portfolio also includes cloud solutions, security and compliance services, backup and disaster recovery, network management, and strategic IT planning/vCIO services. Services are primarily delivered to independent insurance agencies, nonprofits, and professional services organizations across the United States, with particular expertise in insurance industry technology.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Comprehensive IT infrastructure management, 24/7 network monitoring, help desk support, infrastructure maintenance, and strategic IT planning tailored to each organization's needs. Designed for mid-market businesses that need ongoing outsourced IT leadership.
• Co-Managed IT Services Partnership model in which Kite Technology supplements existing internal IT teams, providing additional expertise and resources for specific technology needs. Targeted at organizations with partial in-house IT capability.
• Security & Compliance Services Cybersecurity threat detection, insurance regulatory compliance management, and reporting built on a multilayered approach to protect data, infrastructure, clients, and employees. Anchored by the firm's CompTIA Security Trustmark+ certification.
• Microsoft 365 Tenant Management Ongoing management and administration of Microsoft 365 environments including security configuration, user management, and optimization services for organizations running on the Microsoft 365 platform.
• Microsoft 365 Consulting Project-based consulting for Microsoft 365 adoption, migration, and optimization including Teams implementation, SharePoint configuration, and cloud-based collaboration solutions.
• Applied Epic Consulting Comprehensive consulting for the Applied Epic agency management system including administration, assessments, migrations, optimization, training, workflow development, and custom report creation. Delivered to independent insurance agencies.
• Applied Epic Virtual Administrator Virtual administrative support for Applied Epic users, providing ongoing system administration and management services on a subscription basis for insurance agencies that lack dedicated in-house Applied Epic administrators.
• AMS360 Consulting Services Comprehensive consulting for the Vertafore AMS360 agency management system including administration, assessments, optimization, training, auditing, custom reports, and special projects. Targeted at insurance agencies using AMS360.
• Cloud Solutions Cloud migration and management services including Microsoft 365 implementation, cloud line-of-business applications, data migrations to OneDrive and SharePoint, and Microsoft-hosted email solutions.
• Backup & Disaster Recovery Business continuity solutions including data backup, disaster recovery planning, and BDR plan development to protect against data loss and system outages for insurance agencies and other clients.
• Infrastructure Management Proactive maintenance and support of IT infrastructure including network security, server management, equipment maintenance, and real-time inventory reporting.
• Strategic IT Planning / vCIO Services Virtual Chief Information Officer services providing strategic technology planning, technology roadmaps, and alignment of IT infrastructure with business objectives for clients without a full-time CIO.
• Network and Cloud Management Continuous monitoring and management of network infrastructure including active firewall management, intrusion detection, server maintenance, and scheduled workstation patching.
• Apple Consulting Specialized consulting and support services for Apple devices and ecosystem within business environments for organizations operating mixed-device environments.
• Managed Cloud VoIP Phone Solutions Managed cloud VoIP phone solutions and support services for business communications, including Nextiva integration and ongoing telephony administration.
• AI Consulting (Microsoft 365 Copilot) AI consulting services focused on Microsoft 365 Copilot adoption and implementation, helping organizations leverage AI capabilities within their Microsoft environment.

Quantifiable outcome

• Supporting over 3,600 users across client organizations
• +2 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Applied Client Network (ACN)coreGTM or Marketing Partner · 1 January 2026Applied Client Network is a partner organization for insurance agencies. Kite Technology Group is a Silver Sponsor and Silver Partner for 2026, demonstrating their commitment to the insurance technology ecosystem and access to a network of potential clients.
• NetVUcoreGTM or Marketing Partner · 1 January 2026NetVU partnership provides Kite Technology Group with visibility and access to the independent insurance agent channel. Silver Partner status for 2026 indicates ongoing collaborative relationship.
• Applied SystemscoreTechnology or IntegrationAs an Applied Preferred Consultant Partner, Kite Technology provides implementation, migration, optimization, and training services for Applied Epic. This partnership is central to their insurance agency focus.
• Vertafore (AMS360)coreTechnology or IntegrationKite Technology Group offers comprehensive consulting services for AMS360, including administration, assessments, optimization, training, and auditing. This partnership positions them as specialists in Vertafore's insurance agency management system.
• MicrosoftcoreTechnology or IntegrationKite Technology specializes in Microsoft 365 consulting, cloud solutions, and tenant management. They help insurance agencies migrate to and optimize Microsoft 365 environments.
• Big I (Independent Insurance Agents)minorGTM or Marketing PartnerProud supporter of the Big I program, demonstrating support for the independent insurance agent community.

Scale indicators5 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• ITsavvy: IT solutions and managed services provider delivering managed IT, cloud, and security to mid-market and enterprise clients; directly overlapping managed-services capability with Kite.
• Impact Networking: Managed IT, document management, and workflow services provider serving mid-market clients - comparable managed-IT service line and customer base to Kite.
• Corsica Technologies: Managed IT and cybersecurity provider with a vertical-specialized practice serving insurance, financial services, and other regulated SMBs - similar vertical-specialization model to Kite's insurance-agency focus.
• Dataprise: Large U.S. managed IT services provider offering managed IT, security, cloud, and vCIO services to mid-market and enterprise clients - the closest scale-comparable managed services peer to Kite's core managed IT offering.
• Ntiva: Managed IT, cybersecurity, and cloud services provider serving SMB and mid-market clients across the U.S.; comparable to Kite in service mix (managed IT + vCIO + security) and target customer profile.
• Thrive: Next-generation managed services provider offering managed IT, cybersecurity, and cloud services to mid-market organizations; direct competitor in the same managed-services category as Kite.

Others

• Applied Systems: Vendor and Preferred Consultant partner of Kite; provider of Applied Epic, the core agency management platform around which Kite has built its insurance vertical practice. Enabling ecosystem participant, not a competitor.
• Vertafore: Vendor and technology partner of Kite; provider of the AMS360 agency management system that drives Kite's second insurance vertical consulting practice. Ecosystem platform rather than direct competitor.

Broad incumbents

• ConnectWise: Large platform incumbent selling PSA, RMM, and security tooling that MSPs (including Kite) consume to run their practice; adjacent rather than directly competitive but ecosystem-defining in the MSP channel.
• Kaseya: Major MSP software platform provider (RMM, PSA, security) serving the managed services channel - shapes the competitive toolkit landscape Kite operates within even though Kaseya does not directly deliver end-customer IT services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/KiteTechGroup
• YouTubeyoutube.com/@kitetechgroup
• Facebookfacebook.com/kitetechgroup
• LinkedInlinkedin.com/company/the-kite-technology-group
• Instagraminstagram.com/kitetechgroup

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kite Technology Group