Posbistro

What Posbistro does

Posbistro (legal name: POSbistro) is a Kraków, Poland-headquartered software company founded in 2012 by Marcin Czesak, Grzegorz Forysiński and Łukasz Młynek. It develops a cloud-based, tablet-first point-of-sale and restaurant-management platform targeted at Polish food-service operators, including full-service restaurants, pizzerias, sushi venues, kebab shops, cafés, bars, bakeries, hotels, food trucks, dark kitchens and seasonal businesses. The company serves over 5,000 restaurant customers in Poland with a workforce of approximately 50 employees.

The product is delivered as a modular, subscription-based SaaS suite (All-In-One, All-In-One+, All-In-One + Delivery tiers), with a 14-day self-serve trial and optional hardware sales. Core modules include POSowner (owner/manager mobile app), POScaller (phone orders, ~30% uplift), POSdriver (delivery driver app), POSkiosk (self-service kiosk, ~4-month ROI), DirectBistro/QR Menu (own ordering channel), POSfiscal (a GUM-certified combined POS + fiscal cash register + payment terminal), and the Kekemeke loyalty app. The system integrates with major Polish delivery aggregators (Glovo, Uber Eats, Pyszne.pl, Stava, DeliGoo), hotel PMS (KWHotel), accounting suites (Comarch Optima, WAPRO Fakir), and seven payment processors including BLIK, Polskie ePłatności and PolCard. Recent additions include AI-generated menu photography (Oct 2025), AI chat in the administrative panel (Feb 2026), and KSeF national e-invoice compliance ahead of the 2026 mandate.

Revenue is generated primarily from monthly/quarterly SaaS subscriptions bundled with optional kiosk and POSfiscal hardware sales, distributed through a direct sales motion (online expert presentations, phone sales), a nationwide authorized partner network, and main distributor ESC S.A. The company has raised undisclosed funding in 2015-2016 from Protos VC, Hedgehog Fund and Innovation Nest and remains privately held. Distribution and regulatory credentials (GUM fiscal producer status, KSeF readiness) are the company's primary competitive anchors in the Polish SMB hospitality market.

Name

Posbistro

Legal name

POSbistro

Website

https://posbistro.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Restaurant Point-of-Sale (POS) Software

NAICS

Software Publishers (51321), Software Publishers (5132)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

POS Payment Software & Middleware (Terminal OS, Apps, Device Management) (FSAMADAC)

akta.pro secondary industries

POS Terminals & All-in-One Retail Computers (HDACAKAA), Point-of-Sale (POS) & On-Property Commerce (THALACAI)

Keywords

• Restaurant POS software
• Mobile point-of-sale
• Tablet POS system
• Fiscal cash register software
• Restaurant management platform

Headquarters

HQ city

Kraków

HQ country

Poland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Subscription / SaaS Fees (POSbistro System): Monthly or quarterly subscription fees for access to the POS system, administrative panel, and various modules. Offered in packages: All-In-One, All-In-One+, and All-In-One + Delivery.
2. Virtual Fiscal Cash Register (POSfiscal): Sale of the POSfiscal virtual cash register device, combining POS, fiscal printer, and payment terminal in one device. Eliminates the need for separate fiscal printer, potentially saving up to 3,700 PLN compared to traditional solutions.
3. Self-Service Kiosk (POSkiosk): Sale/rental of self-service kiosk hardware with associated software, with ROI reportedly achieved in approximately 4 months of use.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels9 records

Core offering

POSbistro provides a cloud-based tablet point-of-sale and management system for Polish restaurants and food service businesses. Its flagship offering is an All-in-One device that combines POS, fiscal cash register, and payment terminal in a single mobile unit, complemented by mobile applications for owners, waitstaff, drivers, and phone order takers, plus a Kitchen Display System, self-service kiosk, QR menu/online ordering, inventory management, loyalty program, and AI-powered admin features. The company serves over 5,000 gastronomy businesses across Poland through subscriptions, hardware sales, partner resellers, and its main distributor ESC S.A.

Differentiator

Problem solved

Functional benefit

Brands

• POSowner: Mobile application for owners and managers to monitor sales statistics and manage their restaurant remotely.
• POScaller
• POSdriver
• POSkiosk
• POSfiscal
• DirectBistro
• QR Menu
• Virtual Menu

Products and services

• POSbistro System (Tablet POS for restaurants) Cloud-based tablet point-of-sale system for Polish restaurants and food service businesses, offering order taking, table management, payment processing, reporting, and integrations. Sold as monthly subscriptions in All-In-One, All-In-One+, and All-In-One + Delivery tiers.
• POSfiscal Virtual Fiscal Cash Register (All-in-One) Hardware device that combines the POS system, fiscal printer, and payment terminal in a single mobile unit, certified by the Polish Main Office of Measures (GUM) in 2025; replaces traditional separate devices.
• POSkiosk Self-Service Kiosk Self-service kiosk for restaurants that lets customers place and pay for orders independently, with automatic recommendations and promotions.
• POSowner Mobile App Mobile application for restaurant owners and managers providing real-time sales statistics, daily revenue, order counts, average bill value, and remote monitoring of business performance.
• POScaller Phone Order Application Application for handling incoming telephone orders in restaurants, with the company claiming it can increase daily completed orders by 30% and process up to 5x more orders through the module.
• POSdriver Delivery App Mobile application for delivery drivers to handle restaurant delivery orders, integrated with POSbistro order management.
• QR Menu / DirectBistro (Table-side QR Ordering) QR code-based digital menu and ordering system allowing guests to browse menus, place orders to their table, and pay directly from their phone without installing an app.
• Kekemeke Mobile Loyalty Program Mobile loyalty application letting customers collect points, pay bills with points, or receive gifts; integrated into the POSbistro ecosystem after the company acquired it in 2017.

Quantifiable outcome

• Up to 300 bill transactions per hour per POS station
• +5 more outcomes

Named customers24 records

Segments14 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration20 records

AI capability4 records

Feature12 records

Partnerships

Eight partnerships are on record, tiered core.

• StavacoreTechnology or Integration · 19 December 2025Stava is Europe's first food delivery franchise focusing on route optimization and payment processing for completed orders. POSbistro integration allows orders from Stava platform to be sent directly into the POSbistro system, eliminating manual re-entry and reducing errors.
• DeliGoocoreTechnology or Integration · 1 July 2025DeliGoo is a courier delivery service specializing in restaurant order fulfillment. The integration provides full connectivity with delivery timeline tracking for courier orders, enabling real-time monitoring of the entire delivery process from order placement through pickup to customer delivery.
• KWHotelcoreTechnology or IntegrationKWHotel is a hotel management system used globally. POSbistro is integrated with KWHotel, automatically transmitting sales data from gastronomic points to the hotel system, enabling each purchase to be assigned to a guest reservation and allowing managers to see actual revenue per customer.
• GlovocoreTechnology or IntegrationPOSbistro integrates with Glovo food delivery platform, receiving delivery orders directly into the POS system.
• Uber EatscoreTechnology or IntegrationPOSbistro integrates with Uber Eats for receiving delivery orders directly into the POS system.
• Pyszne.plcoreTechnology or IntegrationPOSbistro integrates with Pyszne.pl for receiving delivery orders directly into the POS system.
• DirectBistro (proprietary online ordering)coreTechnology or IntegrationPOSbistro's own online ordering channel allowing restaurants to create their own branded ordering website, reducing aggregator commission costs.
• Polskie ePłatności (eService, BLIK, PolCard/Fiserv, Elavon, Viva Wallet, Sumup)coreTechnology or IntegrationPOSbistro integrates with multiple Polish payment processors including Polskie ePłatności, eService, BLIK, PolCard/Fiserv, Elavon, Viva Wallet, and Sumup, enabling seamless contactless payment processing.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• TouchBistro: Tablet-based iPad POS system purpose-built for the restaurant industry, with mobile ordering, tableside payments, floor plan management and KDS. Highly comparable to POSbistro in product architecture and SMB restaurant target customer.
• Poster POS: Cloud POS system designed for cafés, restaurants and small retail, with strong presence in Eastern Europe and former CIS markets. Closely comparable feature set and SMB restaurant customer profile, and a regional competitor in adjacent Polish-bordering geographies.

Broad incumbents

• Toast: Leading US-based cloud POS platform for restaurants combining hardware, software and payments in an all-in-one stack — directly analogous to POSbistro's POSfiscal all-in-one model. Serves full-service and quick-service restaurants across multiple geographies.
• Clover (Fiserv): POS hardware and SaaS platform widely deployed through bank and processor partners, including restaurant and food-service verticals. Comparable as a multi-feature SMB POS stack with integrated payments.
• Lightspeed Restaurant: Global cloud POS and payments provider with a dedicated Restaurant offering (formerly Lightspeed Restaurant, now part of Block/Toast-comparable stack). Competes with POSbistro for SMB and mid-market restaurants, although its footprint in Poland is more limited than its North American/European core.
• SumUp: European payments-led POS provider offering integrated POS hardware and software for small merchants including restaurants. POSbistro integrates with SumUp for payment acceptance and competes with it for the smallest Polish food service operators.
• Square (Block): Broad commerce platform offering Square for Restaurants POS with integrated payments, online ordering and hardware. While focused globally, its restaurant-specific features and pricing compete with POSbistro for SMB restaurateurs.

Emerging players

• UpMenu: Restaurant online ordering and delivery management platform with growing POS capabilities. Already integrated with POSbistro, it represents an adjacent emerging player competing for the same restaurant wallet share via online channels.

Regional players

• Gastrofix: Cloud-based POS focused on the DACH hospitality market (Germany, Austria, Switzerland). Comparable in vertical focus on restaurants and cafés, with overlapping module footprint (POS, KDS, inventory, payments).
• SoftRestaurant (Polish POS): Established Polish on-premise restaurant POS software widely used across gastronomy businesses in Poland. Direct regional competitor serving a similar SMB restaurant customer base with traditional and partially cloud-enabled POS offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@posbistro
• Facebookfacebook.com/POSbistro
• LinkedInpl.linkedin.com/company/posbistro
• Instagraminstagram.com/pos.bistro
• Xx.com/posbistro

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds3 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Posbistro