Hudson Software
Hudson Software (formerly The Hudson Group), founded 1999 and now a Valsoft portfolio company, provides the HGTS vertical SaaS platform for ground transportation, serving limousine, airport shuttle, charter bus, and tour operators across 13+ countries with reservations, dispatch, mobile, and accounting tools.
- Company typePrivate
- Founded1999
- HeadquartersWestford, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Hudson Software does
Hudson Software, Inc. (formerly The Hudson Group, founded 1999) is a private vertical-market SaaS provider headquartered in Westford, Massachusetts, focused exclusively on the ground transportation industry. The company's core product, the Hudson Ground Transportation System (HGTS), is a highly configurable, cloud-native platform that unifies reservation, dispatch, mobile, accounting, and reporting workflows for limousine, airport shuttle, charter bus, and tour/activity operators across more than 13 countries. The platform is structured as core-plus-modules: Web Reservations Manager (with over 5 million Internet reservations processed annually for clients), Dispatch Application (GPS tracking, voiceless dispatching, shared-ride logic), Administrator Application (200+ configurable reports), Driver App (vMDT) and Passenger App for iOS/Android, the Agent Application (25 service types), and the HGTS Bridge for third-party integrations with payment gateways, reservation networks, flight tracking systems, and frequent flyer programs.
The company monetizes through enterprise SaaS subscriptions billed monthly (with cloud, on-premise, and hybrid deployment options) plus separately billed Professional Services for systems review, implementation, and optimization. Customers are established mid-to-large fleet operators; pricing is quote-based and not publicly disclosed. Distribution is primarily direct enterprise field sales supplemented by the CD/NLA Show (where Hudson is exclusive vendor and sponsor), NLA membership, and a referral network of technology partners including Chosen Payments, GRiDD, Stripe, PayPal, and others. Sales lead, support, and operations are run from the US and UK.
Hudson was acquired by Montreal-based Valsoft Corporation in May 2018 and operates today as a portfolio company within Valsoft's vertical-market software group, with the founding/executive team (Mark Ustik as President and CEO, alongside VPs of Business Development, Software Development, and Operations) continuing to run day-to-day operations. Customer scale signals include 1 million+ transactions processed annually across client operations and one named large customer (MTC Limousine & Corporate Coach) operating in 550 cities worldwide.
Hudson Software firmographics
Firmographics- Name
- Hudson Software
- Legal name
- Hudson Software, Inc.
- Website
- https://hudsonltd.com
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Hudson Software (formerly The Hudson Group), founded 1999 and now a Valsoft portfolio company, provides the HGTS vertical SaaS platform for ground transportation, serving limousine, airport shuttle, charter bus, and tour operators across 13+ countries with reservations, dispatch, mobile, and accounting tools.
- Ownership category
- akta.pro rank
Hudson Software industry classification
Industry- Product category
- Ground Transportation Management Software
- NAICS
- Other Support Activities for Transportation (4889), Support Activities for Transportation (488)
- SIC
- Transportation Services (4700)
- akta.pro primary industry
- Ground Transport Booking Platforms (Rail/Bus/Shuttle) (THALAFAD)
- akta.pro secondary industries
- Ground Transportation Booking Platforms (Rail/Bus/Ferry) (BPAMAIAD), Transportation Reservations (Car Service, Limo, Shuttle) (HSACALAH), Ride-Hailing Platform Technology Providers (White-Label, Dispatch, Payments) (THADADAM)
Keywords
Where Hudson Software is headquartered
LocationHeadquarters
- HQ city
- Westford
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Hudson Software business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- SaaS Software Licensing: Monthly license fee-based SaaS model where clients pay recurring subscription fees for access to the HGTS platform. Routine and Emergency Support are included in the monthly license fee. The system is offered as cloud-based, on-premise, or hybrid deployments.
- Professional Services: Specialized technical consulting and support including HGTS Systems Review, implementation, and project management services designed to help customers optimize their business and technical operations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Enterprise SaaS subscription with monthly licensing |
| Other | Pay-as-you-go | Professional Services consulting engagement |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels11 records
Hudson Software product offering
Product offeringCore offering
Hudson Software licenses and supports the Hudson Ground Transportation System (HGTS), a cloud-based, highly configurable SaaS platform that manages reservations, ticketing, order entry, dispatch, driver/vehicle tracking, mobile driver and passenger workflows, accounting, and reporting for ground transportation operators. The platform is delivered as cloud, on-premise, or hybrid deployments, is complemented by Professional Services for systems review, implementation, and integration, and is integrated with payment gateways, flight tracking services, affiliate reservation networks, and airline loyalty programs.
Product overview
Hudson Software offers the Hudson Ground Transportation System (HGTS), a unified, highly configurable software platform designed to manage all facets of a ground transportation business. The platform operates as a core-plus-modules architecture: the HGTS core encompasses the Web Reservations Manager (online booking engine), Dispatching Software (fleet and workflow management), and Reporting & Accounting Tools (administrative back-end). Add-on modules include the Agent Application for office order entry, the HGTS Bridge for third-party integrations, Mobile Apps (Driver App and Passenger App), and self-service kiosk capabilities. The platform is further organized into vertical sub-brands addressing specific operator types: Airport Shuttle Operations (shared ride), Limo Management Solutions, Bus Charter Operations, and Tour/Activity Operations. Website development, hosting, digital marketing, and Professional Services consulting round out the portfolio. Hudson Software, formerly The Hudson Group, has been in business since 1999 and was acquired by Valsoft Corporation in 2018.
Differentiator
Problem solved
Functional benefit
Brands
- HGTS (Hudson Ground Transportation System): A comprehensive ground transportation management system providing ticketing, order entry, and dispatch technology for ground transportation providers.
Products and services
- Hudson Ground Transportation System (HGTS) Unified, highly configurable software platform providing comprehensive ticketing, order entry, and dispatch technology for ground transportation providers worldwide, with all features individually toggleable per client needs.
- HGTS Web Reservations Manager Online booking/reservation engine accessible from any device, supporting shared, private, point-to-point, on-demand, pre-arranged and hourly service types, with multiple currencies and languages, Google Maps integration, and capacity management; records over 5 million Internet reservations annually for clients.
- Dispatching Software (Dispatch Application) Workflow and fleet management system that assigns internal assets (drivers, vehicles, communication devices) to reservations, supporting shared-ride vehicle dispatch, limousine, charter bus and tour operations with GPS vehicle tracking, voiceless dispatching and two-way messaging.
- Reporting & Accounting Tools (Administrator Application) Back-end reporting and accounting tool providing invoicing, receivables tracking, batch credit card processing, payroll calculation, third-party accounting integration and 200+ standard customizable report templates for real-time revenue and expense monitoring.
- HGTS Bridge Application Integration bridge application that exchanges fares, vehicle information and reservation data with external third-party reservation interfaces, supports frequent flyer program integrations, and imports reservation data directly into the office system.
- Mobile Apps & Widgets (Driver App, Passenger App) Mobile solutions including a Driver App built on a virtual Mobile Data Terminal (vMDT) with GPS tracking, work assignment receipt, credit card reader, bar code scanner and portable thermal printing, plus a Passenger App for iOS and Android supporting booking and reservation management.
- Limo Management Solutions Vertically configured reservation, dispatching and fleet management software tailored for executive sedan, stretch limousine and mini coach operators, supporting airport, hourly and point-to-point service with diversified pricing by mile, zone or geography.
- Airport Shuttle Operations Shared-ride software application marketed as the only fully-functional shared-ride solution for the ground transportation industry, designed for airport shuttle operators to consolidate passengers, optimize departure times, manage route mapping and seat capacity, and prevent overbooking.
- Bus Charter Operations Reservation, dispatch and management software for mid and full-sized motor coach operators that helps fill seats, manage capacity, prevent overselling, and support airport line runs, team charters and tour services.
- Tour/Activity Operations Booking software for guided tours, sightseeing tours, attraction tickets and activity reservations, with shopping-cart checkout, mobile ticketing, tracking and messaging, and self-service kiosk capabilities for operators serving whitewater rafting, scenic bus tours, helicopter excursions, IMAX theaters and similar activities.
- Hudson Websites & Hosting Website development, hosting and digital marketing services for transportation providers, including optimized booking engine integration to strengthen brand recognition and search visibility and drive more direct bookings.
- Professional Services Specialized technical consulting engagement offering HGTS Systems Review, requirements gathering, solution design, installation support, system integration testing and user acceptance testing for enterprise clients.
Quantifiable outcome
- 5 million+ Internet reservations processed annually for clients
- +3 more outcomes
Companies that use Hudson Software
Customer profileNamed customers2 records
Segments5 records
Ideal customer profiles2 records
Hudson Software technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration32 records
Feature7 records
Hudson Software partnerships and signals
Strategic signalPartnerships
22 partnerships are on record, tiered core and minor.
- Chosen PaymentscoreStrategic partnership integrating Chosen Payments' credit card processing platform into Hudson's software suite. Chosen Payments offers Hudson clients chargeback assistance, white glove service, Level II & III data savings, and $500 towards support fees. Mutual referral relationship.
- GRiDDcoreIntegration with GRiDD's GNet platform enables seamless connectivity and communication between operations and partner affiliates. First client Windy City Limousine began processing reservations through the gateway.
- OAG/FlightViewcoreFlight schedule look-up and real-time flight tracking integration for managing airport transfers and optimizing pickup scheduling.
- FlightStatscoreFlight schedule look-up and real-time flight tracking for airport transfer operations management.
- Authorize.netcoreCredit card processing integration throughAuthorize.net payment gateway.
- StripecoreCredit card processing integration through Stripe payment platform.
- PayPalcoreCredit card processing integration through PayPal payment platform.
- Fare HarborcoreReservation exchange network integration for receiving and processing tour and activity reservations.
- ExpediacoreIntegration with Expedia for receiving ground transportation reservations from travelers booking travel.
- KarhoocoreIntegration with Karhoo for receiving fleet and vehicle reservations through their platform.
- Citadel ConnectminorReservation exchange network integration.
- City FleetminorReservation exchange network integration.
- DeemminorReservation exchange network integration for corporate travel management.
- GroundspanminorGround transportation reservation network integration.
- WanderuminorTravel search platform integration for ground transportation bookings.
- MoziominorGround transportation search and booking integration partner.
- ShuttlefareminorAirport shuttle reservation network integration.
- GO Airport ShuttleminorAirport shuttle reservation network integration.
- United AirlinesminorFrequent flyer program partnership allowing clients to earn frequent flyer miles.
- Virgin Atlantic AirlinesminorFrequent flyer program partnership allowing clients to earn frequent flyer miles.
- American AirlinesminorFrequent flyer program partnership allowing clients to earn frequent flyer miles.
- CD/NLA (Chauffeur Driven / National Limousine Association)coreExclusive vendor and sponsor of CD/NLA events. Partnership includes hosting User Group meetings at trade shows and participation in Center Stage Tech Panel discussions.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Hudson Software competitors and assessment
Company assessmentDirect peers
- iCabbi: iCabbi provides cloud-based dispatch, booking, and fleet management SaaS for taxi and private hire operators globally. It is a direct vertical peer to Hudson, competing for the same ground-transport operator customer base with comparable reservation and dispatch functionality.
- Autocab: Autocab offers booking, dispatch, and driver management software to private hire and taxi operators worldwide. Its product scope (bookings, dispatch, partner network integrations) directly mirrors Hudson's HGTS core modules.
- Livery Coach Software: Livery Coach Software provides dispatch, reservations, and accounting tools tailored to limousine and chauffeured transportation operators. It targets the same limo/sedan niche as Hudson's Limo Management Solutions sub-brand.
- Mtaxi: Mtaxi delivers dispatch, booking, and back-office software for taxi and chauffeur operators, with a focus on mobile driver apps and reservation workflows overlapping Hudson's Agent and Dispatch Applications.
Emerging players
- Curb (formerly Taxi Magic): Curb is a mobile-first taxi and ground transportation booking platform serving both riders and drivers in the US. While more consumer-facing than Hudson, it competes for the same end-operator market and adjacency with chauffeured transportation.
- Karhoo: Karhoo operates a global ground transportation booking and aggregation platform connecting fleets to corporate demand. It is both a Hudson integration partner and a partial competitor in the reservation exchange layer for multi-affiliate operators.
Broad incumbents
- Trapeze Group (Modaxo): Trapeze Group, part of Modaxo, provides dispatch, scheduling, and operations software to public transit and private transportation operators. Its broader transit portfolio overlaps Hudson's dispatch and operations modules at larger transit and shuttle customers.
- Verizon Connect: Verizon Connect (incorporating Fleetmatics) provides fleet management, GPS tracking, and dispatch software to commercial vehicle fleets. Its fleet-tracking capabilities are an adjacent incumbent alternative to Hudson's GPS vehicle tracking in HGTS.
- Samsara: Samsara offers cloud-native fleet management, telematics, and operations software for physical operations. While broader in scope, it competes for technology budget inside ground transportation operators that might otherwise standardize on Hudson.
- Geotab: Geotab provides GPS fleet tracking, telematics, and analytics for commercial vehicle fleets globally. It is a broad incumbent in the fleet software category that overlaps with parts of Hudson's driver and vehicle tracking value proposition.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Hudson Software social profiles
Digital presenceHudson Software financial estimates
Financial estimateRevenue estimate
Valuation estimate
Hudson Software leadership team
Management profileNumber of profiles
Profiles5 records
Hudson Software funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Hudson Software M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Hudson Software
What does Hudson Software do?
Hudson Software licenses and supports the Hudson Ground Transportation System (HGTS), a cloud-based, highly configurable SaaS platform that manages reservations, ticketing, order entry, dispatch, driver/vehicle tracking, mobile driver and passenger workflows, accounting, and reporting for ground transportation operators. The platform is delivered as cloud, on-premise, or hybrid deployments, is complemented by Professional Services for systems review, implementation, and integration, and is integrated with payment gateways, flight tracking services, affiliate reservation networks, and airline loyalty programs.
Is Hudson Software a public or private company?
Hudson Software is a private company. It is classified as corporate owned and is currently operating.
When was Hudson Software founded?
Hudson Software was founded in 1999. It employs 11 to 50 people.
Where is Hudson Software based?
Hudson Software is headquartered in Westford, United States, in the North America region.
How does Hudson Software make money?
Two revenue lines are on record. SaaS Software Licensing is the primary driver. The others are professional Services.
Who are Hudson Software's main competitors?
Direct peers on record are iCabbi, Autocab, Livery Coach Software and Mtaxi. Emerging players are Curb (formerly Taxi Magic) and Karhoo. Broad incumbents are Trapeze Group (Modaxo), Verizon Connect, Samsara and Geotab.
Does Hudson Software have an API?
No public API is recorded for Hudson Software.
What industry is Hudson Software in?
Hudson Software's product category is Ground Transportation Management Software. Its primary akta.pro industry code is THALAFAD, Ground Transport Booking Platforms (Rail/Bus/Shuttle), with a secondary code of BPAMAIAD, Ground Transportation Booking Platforms (Rail/Bus/Ferry). Its NAICS code is 4889 and its SIC code is 4700.