What Cloud 9 ERP Solutions does

Cloud 9 ERP Solutions is a privately held, Gold Certified Acumatica Partner headquartered at 76 Progress Drive, Suite 260, Stamford, Connecticut, providing implementation, customization, integration, and support services for the Acumatica Cloud ERP platform. With approximately 30 years of ERP consulting experience (founded circa 1994) and a lean operating team of 1-10 employees, the firm serves small and mid-market businesses across the United States that are outgrowing legacy systems such as QuickBooks, NetSuite, Microsoft Dynamics GP, and Everest ERP.

The company sells, configures, and supports the full Acumatica modular suite — Financial Management, Distribution Management, Manufacturing Management (BOM/routing, MRP, APS), Field Service Management, Retail & Commerce, Project Accounting, and Customer Management — alongside pre-configured industry workflows for Audio Visual & Security, Field Service, Janitorial & Sanitation, Food & Beverage, Manufacturing, Professional Services, Retail-Commerce, and Wholesale Distribution. The underlying platform is cloud-native with open APIs, mobile access, resource-based pricing, and built-in AI features introduced in the Acumatica 25 R2 release. Cloud 9 bundles a preferred ISV integration ecosystem (ADP, Avalara, BILL, Netstock, Velixo, Traild, Jigx, BeyondTrucks, Lumber, Pepper, eWorkplace Apps, iPaaS.com, Shopify, BigCommerce, Magento, Power BI) and offers a 90-day Swift Implementation Program for accelerated SMB deployments.

Cloud 9's revenue model combines professional services revenue (discovery, configuration, data migration, training, ongoing support) with revenue share or margin on Acumatica SaaS subscriptions managed on behalf of clients. Go-to-market is direct (enterprise field sales for mid-market, inside sales for SMB) supplemented by content marketing (blog, resources, webinars), SEO-optimized comparison pages targeting replacement buyers, free product tours/demos, and channel-driven demand from the Acumatica Marketplace. Leadership is concentrated in CEO Gregg Mercede (Acumatica MVP 2019) and COO Brian Murtari, with no disclosed institutional investors, no parent company, and no M&A activity.

Name

Cloud 9 ERP Solutions

Legal name

Cloud 9 ERP Solutions

Website

https://cloud9erp.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

1–10 employees

Short description

Cloud 9 ERP Solutions is a Gold Certified Acumatica Partner providing implementation, customization, integration, and support services for Acumatica Cloud ERP to SMB and mid-market businesses across eight industry verticals in the United States.

Ownership category

akta.pro rank

Product category

ERP Implementation & Consulting Services

NAICS

Computer Systems Design Services (541512), Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Software Publishers (5132)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Services-Prepackaged Software (7372)

akta.pro primary industry

ERP Implementation & Systems Integration Services (BPAEAGAA)

akta.pro secondary industries

Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA), Manufacturing ERP (Discrete, Process, Batch) (HDAEAEAB), Distribution & Wholesale ERP (Inventory, Order, Warehouse) (HDAEAEAC), Retail ERP (Merchandising, POS Back Office) (HDAEAEAD), Professional Services Automation (PSA) & Services ERP (HDAEAEAF)

Keywords

• Cloud ERP implementation
• Acumatica partner services
• ERP consulting
• Business software reselling
• ERP migration support

Headquarters

HQ city

Stamford

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Acumatica ERP Implementation and Consulting Services: Cloud 9 ERP Solutions generates revenue by implementing, configuring, and supporting Acumatica Cloud ERP for SMB and mid-market clients. As a Gold Certified Acumatica Partner, they provide professional services including discovery, configuration, data migration from legacy systems (QuickBooks, NetSuite, Microsoft Dynamics GP, Everest ERP), training, and ongoing support. Their 90-day Swift Implementation Program represents a key service offering.
2. Acumatica Subscription Resale (Partner Revenue Share): As a Gold Certified Acumatica Partner, Cloud 9 likely earns revenue through Acumatica subscription fees associated with their client implementations, potentially through referral fees, revenue share, or margin on subscription renewals they manage on behalf of clients.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels10 records

Core offering

Cloud 9 ERP Solutions is a Gold Certified Acumatica Partner that implements, customizes, and supports the Acumatica Cloud ERP platform for SMB and mid-market businesses across the United States. The firm sells Acumatica subscriptions bundled with discovery, configuration, data migration, training, and ongoing implementation services, including a signature 90-day Swift Implementation Program. Its portfolio spans Financial Management, Distribution, Manufacturing, Field Service, Retail & Commerce, Project Accounting, and Customer Management suites, with vertical configurations for industries such as manufacturing, wholesale distribution, audio-visual, retail and food & beverage.

Product overview

Cloud 9 ERP Solutions is a Gold Certified Acumatica Partner offering Acumatica Cloud ERP as the core platform, a true cloud-based ERP solution designed for growing mid-sized businesses. The product architecture consists of a modular suite of integrated applications: the core General Business Edition provides the foundational ERP backbone, while specialized Industry Editions (Distribution, Manufacturing, Field Service, and Commerce) extend functionality for specific verticals. The product portfolio includes Financial Management Suite (accounts payable/receivable, cash management, general ledger, tax management), Distribution Management Suite (inventory, sales orders, purchasing, warehouse management), Manufacturing Management Suite (BOM/routing, production management, MRP, APS), Field Service Management Solution (scheduling, dispatch, contract management, mobile apps), Retail & Commerce Edition (POS, ecommerce integration, omnichannel), Project Accounting Suite (billing, budget tracking, expense management), and Customer Management Suite (CRM with marketing, sales, and service automation). The platform emphasizes resource-based pricing (pay only for computing resources used, not per-user), rapid 90-day implementation options, and built-in AI capabilities including automated workflows, real-time insights, and smarter forecasting introduced in Acumatica 25 R2.

Differentiator

Problem solved

Functional benefit

Products and services

• Acumatica Cloud ERP Cloud-based ERP platform that Cloud 9 ERP Solutions resells, implements, configures, and supports for SMB and mid-market businesses. The core platform bundles Financial Management, Distribution Management, Manufacturing Management, Field Service Management, Retail & Commerce, Project Accounting and Customer Management capabilities, with open APIs, built-in AI (25R2), and resource-based pricing.
• Go Live in 90 Days Swift Implementation Program Rapid, cost-effective Acumatica deployment service from Cloud 9 ERP Solutions aimed at small businesses wanting to modernize from legacy systems such as QuickBooks, Microsoft Dynamics GP, NetSuite or Everest ERP. Structured go-live timeline, with implementation costs separate from Acumatica subscription fees and scoped per project.
• Acumatica Financial Management Suite (Implementation Service) Implementation and configuration of Acumatica's Financial Management Suite for clients, covering accounts payable, accounts receivable, cash management, currency management, deferred revenue, fixed assets, general ledger, inter-company accounting, tax management and an employee portal.
• Acumatica Distribution Management Suite (Implementation Service) Implementation of Acumatica's Distribution Management suite for wholesale distributors, including inventory management, sales order management, purchase order management, requisition management, warehouse management, multi-warehouse visibility, credit limit verification and automated replenishment.
• Acumatica Manufacturing Management Suite (Implementation Service) Implementation of Acumatica's Manufacturing Management suite covering bill of materials, routing, production management, MRP, advanced planning and scheduling, manufacturing data collection, engineering change control, estimating, product configurator and inventory management.
• Acumatica Field Service Management Solution (Implementation Service) Implementation of Acumatica's Field Service Management solution with contract management, scheduling, dispatch, inventory management, project management, mobility management, warranty/preventive maintenance, and offline-capable mobile field service (via Jigx).
• Acumatica Retail & Commerce Edition (Implementation Service) Implementation of Acumatica's Retail & Commerce Edition, bundling financial management with inventory, order management, eCommerce integration, POS, pick-pack-ship, curbside pickup and returns management.
• Acumatica Project Accounting Suite (Implementation Service) Implementation of Acumatica's Project Accounting Suite covering advanced billing management, budget tracking, expense management, resource management, and time and expense tracking for project-based businesses.
• Acumatica Customer Management Suite (Implementation Service) Implementation of Acumatica's Customer Management suite providing integrated marketing, sales automation and service/support automation to manage leads, contacts, opportunities and customer accounts.

Quantifiable outcome

• Invoicing reduced from a full day's work every day to one hour a day (Retail & eCommerce customer)
• +4 more outcomes

Named customers6 records

Segments9 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration16 records

AI capability8 records

Feature8 records

Partnerships

17 partnerships are on record, tiered core and preferred.

• AcumaticacoreChannel Partner/ Reseller/ DistributorCloud 9 ERP Solutions is a Gold Certified Acumatica Partner — the highest partnership tier — reselling, implementing, and supporting Acumatica Cloud ERP. They have operated as an Acumatica partner for years and have the proven expertise to configure, implement, and deliver Acumatica Cloud ERP tailored to unique business needs. The partnership involves full implementation services including discovery, configuration, data migration, training, and ongoing support.
• ADPpreferredTechnology or IntegrationADP is a global leader in payroll, HR, and human capital management, and a recognized Acumatica Alliance Partner. The ADP integration with Acumatica connects payroll, benefits, compliance, and talent management directly to ERP, giving finance and HR teams a unified view of workforce costs without duplicate data entry. Cloud 9 recommends ADP for payroll automation and HR data unification.
• AvalarapreferredTechnology or IntegrationAvalara is the industry standard for automated sales tax compliance, trusted by 41,000+ businesses in over 75 countries. AvaTax integration with Acumatica automatically calculates sales and use tax across 12,000+ U.S. jurisdictions on every transaction. Also handles exemption certificate management, return filing, and remittance. Cloud 9 recommends Avalara for sales tax automation and multi-state compliance.
• BILLpreferredTechnology or IntegrationBILL's AP automation is embedded directly into Acumatica Cloud ERP as of the 2025 R2 release. Vendors, accounts, bills, and payment activity sync bi-directionally between both systems. U.S. businesses can manage bills, approve vendor payments, and reconcile accounts without leaving Acumatica. Trusted by nearly half a million businesses. Cloud 9 recommends BILL for AP automation and vendor payments.
• BeyondTruckspreferredTechnology or IntegrationBeyondTrucks is an AI-powered Transportation Management System (TMS) designed for mid-to-large fleet operators. The BeyondTrucks Integration Hub connects dispatch, driver scheduling, ELD data, payroll, and financial reporting directly to Acumatica — enabling trucking companies to replace legacy TMS platforms with a modern cloud-native solution. Cloud 9 recommends BeyondTrucks for trucking and fleet operations.
• eWorkplace AppspreferredTechnology or IntegrationeWorkplace Apps is exclusively focused on the Acumatica platform, delivering quality management and process manufacturing solutions for discrete and process manufacturers. Their Quality Management Suite (QMS) and Process Manufacturing Suite are Fulfilled by Acumatica certified — covering formula management, compliance testing, non-conformance tracking, and FDA 21 CFR Part 11 validation. Three-time Acumatica Manufacturing ISV Partner of the Year. Best for manufacturing quality control, food & beverage, chemicals, and nutraceuticals.
• iPaaS.compreferredTechnology or IntegrationiPaaS.com connects Acumatica to the broader technology stack — Shopify, BigCommerce, Salesforce, HubSpot, ShipStation, WMS systems, and more. Orders, inventory, customer data, and financial records synchronize in real time with no custom development required for most standard workflows. Supports bidirectional sync, multi-currency, and multi-channel eCommerce. Cloud 9 recommends iPaaS.com for multi-system integration.
• JigxpreferredTechnology or IntegrationJigx delivers native mobile apps for iOS, Android, and tablet purpose-built to extend Acumatica to the field. Jigx's offline-first architecture means field technicians can access and update ERP data without Wi-Fi, with automatic sync once reconnected. Supports job scheduling, payment capture, custom digital forms, and real-time dispatch collaboration. Cloud 9 recommends Jigx for field service management and mobile workforce enablement.
• LumberpreferredTechnology or IntegrationLumber is an AI-powered construction workforce management platform, Fulfilled by Acumatica certified. Lumber integrates bi-directionally with Acumatica to synchronize employee records, time tracking, cost codes, and payroll data in real time. Handles complex construction payroll requirements including prevailing wage compliance, union rates, certified payroll reporting, and overtime calculations — all automated. Cloud 9 recommends Lumber for construction payroll and workforce management.
• NetstockpreferredTechnology or IntegrationNetstock is a Fulfilled by Acumatica supply chain planning solution trusted by over 2,400 customers globally, managing $26 billion in inventory. Netstock's AI-powered forecasting and demand planning tools deliver daily actionable recommendations to prevent stockouts, reduce excess stock, and free up working capital. Connects to Acumatica in minutes. Cloud 9 recommends Netstock for inventory optimization and demand forecasting.
• PepperpreferredTechnology or IntegrationPepper is the leading eCommerce platform for independent food distributors. Pepper integrates directly with Acumatica to synchronize orders, product catalogs, and payment data in real time. Features include ERP-connected digital ordering, catalog enrichment, digital promotions, AR automation, and AI-powered item recommendations. Cloud 9 recommends Pepper for food & beverage distribution and B2B eCommerce.
• TraildpreferredTechnology or IntegrationTraild is the only AP automation solution listed on the official Acumatica price list. Traild uses AI and machine learning to automate invoice capture, coding, 2- and 3-way PO matching, and multi-level approval workflows — helping finance teams eliminate up to 85% of manual AP tasks. Always-on fraud detection and vendor verification run continuously in the background. Named Acumatica ISV Partner of the Year, Summit 2026. Cloud 9 recommends Traild for AP automation and fraud prevention.
• VelixopreferredTechnology or IntegrationVelixo is Acumatica ISV Partner of the Year (Summit 2025) and two-time Acumatica Presidents Club inductee. Velixo delivers real-time financial reporting, budgeting, and data automation directly within Microsoft Excel — purpose-built for Acumatica users. Finance teams build live reports and board-ready dashboards without leaving Excel. Cloud 9 recommends Velixo for financial reporting, budgeting, and multi-entity consolidations.
• BigCommercepreferredTechnology or IntegrationAcumatica has a native connector for BigCommerce, one of the popular eCommerce platforms integrated by Cloud 9 ERP Solutions for Retail-Commerce Edition clients. Supports bidirectional data flows between online marketplaces and the Acumatica back office.
• ShopifypreferredTechnology or IntegrationAcumatica has a native connector for Shopify. Cloud 9 ERP Solutions implements Shopify-Acumatica integrations for Retail-Commerce Edition clients seeking to connect their ecommerce storefront to back-office ERP data.
• MagentopreferredTechnology or IntegrationAcumatica integrates with Magento for Retail-Commerce Edition clients requiring ecommerce-ERP connectivity. Cloud 9 ERP Solutions supports this integration for omnichannel retailers.
• AcumaticacoreImplementation/ SI/ Consulting PartnerAs a Gold Certified Acumatica Partner, Cloud 9 ERP Solutions implements, configures, and supports the Acumatica Cloud ERP platform. They have been recognized with Acumatica's Most Valuable Professional award and serve as a strategic implementation partner for Acumatica's expansion into SMB and mid-market verticals including manufacturing, distribution, field service, and retail-commerce.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• SWK Technologies: Long-standing Acumatica Gold Certified Partner providing ERP implementation, customization, and support for SMB and mid-market clients — directly comparable in business model, product (Acumatica), and target customer to Cloud 9 ERP Solutions.
• NexTec Group: Acumatica Gold Certified Partner specializing in ERP and CRM implementation for mid-market manufacturers, distributors, and software companies — overlapping target verticals (distribution, manufacturing) and serving as a direct competitor within the same Acumatica partner program.
• KTL Solutions: Acumatica Gold Certified Partner offering cloud ERP implementation, training, and support for SMB and mid-market businesses across the U.S. — directly comparable channel partner / reseller business model to Cloud 9.
• Rand Group: Acumatica Gold Certified Partner providing ERP and CRM implementation services for mid-market organizations, with overlapping vertical focus in distribution and manufacturing — directly comparable partner/reseller profile.
• I.B.I.S. Acumatica Gold Certified Partner delivering ERP implementation, integration, and support — competes for the same Acumatica implementation deals in the SMB and mid-market segment.
• Net at Work: Acumatica Gold Certified Partner offering ERP and CRM consulting, implementation, and managed services to SMB and mid-market clients — directly comparable professional services / resale model.
• Crestwood Associates: Acumatica Gold Certified Partner providing cloud ERP implementation, customization, and support for SMB and mid-market businesses in the U.S. — competes head-to-head for the same Acumatica customer profile.

Regional players

• MicroChannel: Acumatica Gold Certified Partner headquartered in Australia with presence across APAC — operates the same Acumatica implementation/resale model but serves a different geographic territory than the U.S.-focused Cloud 9.

Broad incumbents

• Sikich: Larger U.S. professional services firm offering ERP consulting and implementation across multiple platforms (including Acumatica and Microsoft Dynamics); broader portfolio and greater scale than Cloud 9, serving overlapping mid-market manufacturing and distribution clients.
• RSM US: Major U.S. mid-market professional services firm with a substantial ERP advisory and implementation practice serving many of the same verticals (manufacturing, distribution, field service) — much larger and more diversified, posing broad competitive pressure.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/Cloud9ERPs
• Facebookfacebook.com/cloud9erpsolutions

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cloud 9 ERP Solutions