What MYFLYRIGHT does

MYFLYRIGHT GmbH is a legal technology company founded in 2016 in Hamburg, Germany, that operates a self-service online platform for airline passengers to file and enforce compensation claims. The platform covers five product lines — flight delay (up to €600), flight cancellation (up to €600), denied boarding (up to €600), delayed or lost luggage (up to €1,500 under the Montreal Convention), and unused ticket refund (up to 70% of ticket price under German BGB §648) — all governed primarily by EU Regulation 261/2004 where applicable. Customers submit claims through an online form in 3–5 minutes, upload supporting documents, and track cases via a dedicated customer portal, while in-house travel law experts and external lawyers enforce against airlines, taking cases to court when necessary. The company reports more than 100,000 customers served and over €25 million in secured compensation, with a stated 98–99% court success rate.

The company's underlying technology combines a flight data integration layer — consolidating schedules, actual flight performance, weather, and airport information to verify disruption claims — with an On-Time-Ranking system that monitors 114 airports and 65 airlines, recalculating daily on a rolling 30-day window. An automated claim assessment engine evaluates eligibility under EU261, the Montreal Convention, and BGB. The product surface also includes a free public claims calculator, an SEO-oriented flight statistics intelligence product, and a partner program for affiliate referrals. The company is registered as a debt collection agency under §10 Abs. 1 Nr. 1 RDG and holds professional liability insurance with ERGO Group AG.

MYFLYRIGHT makes money exclusively on a contingency basis: a 25% + VAT commission on standard claim enforcement (4–10 weeks processing) and 35% + VAT on an immediate-payout variant that transfers funds within 24 hours, with MYFLYRIGHT absorbing all lawyer, court, and default-risk costs. It operates across five European markets — Germany, the United Kingdom, Romania, Austria, and Switzerland — from three offices (Hamburg headquarters, Prague, Zaporizhia). The firm is privately held, founder-managed by Djavad Ali, Igor Maas, and Andreas Bodden, has approximately 25 employees across Marketing, Operations, Legal, Customer Support, and IT, and has not disclosed any external funding rounds.

Name

MYFLYRIGHT

Legal name

MYFLYRIGHT GmbH

Website

https://myflyright.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

MYFLYRIGHT is a Hamburg-based legal technology platform that helps airline passengers claim compensation for flight delays, cancellations, denied boarding, lost luggage, and unused tickets under EU261, the Montreal Convention, and German BGB, serving over 100,000 customers across five European markets on a no-win no-fee basis.

Ownership category

akta.pro rank

Product category

Legal Tech / Flight Compensation Services

NAICS

Insurance Carriers (5241), Direct Insurance (except Life, Health, and Medical) Carriers (52412)

SIC

Fire, Marine & Casualty Insurance (6331)

akta.pro primary industry

Claims Administration & TPA Services (FNOL, Subrogation, Litigation Mgmt) (TLABANAH)

akta.pro secondary industry

Fraud Prevention, Risk Scoring & Chargeback Management (THALAHAF)

Keywords

• Flight compensation claims
• Airline passenger rights
• Legal tech services
• Passenger claim enforcement
• Aviation compensation platform

Headquarters

HQ city

Hamburg

HQ country

Germany

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Immediate Payout Commission: For direct acquisition of claims, customers receive payout within 24 hours minus commission. MYFLYRIGHT covers all expenses (lawyer, court costs) and default risk. Service charge is 35% plus VAT for flight delays and cancellations, individual offer for ticket refunds.
2. Claim Enforcement Commission: Classic variant where compensation is transferred after successful enforcement. Processing takes 4-10 weeks on average. No upfront costs to customer. MYFLYRIGHT covers all expenses. Service charge is 25% plus VAT only in case of success. External lawyer surcharge of 10% plus VAT if required.
3. Ticket Refund Service: Individual offer pricing for refund of unused airline tickets, where passengers can claim back up to 70% of total flight ticket price (refundable costs like airport taxes, security taxes, airline surcharges).

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels10 records

Core offering

MYFLYRIGHT is a legal technology company that helps airline passengers claim compensation for flight disruptions (delays, cancellations, denied boarding, delayed/lost luggage, and unused ticket refunds). Passengers submit claims through an online form, and the company's legal experts enforce the claims against airlines on a no-win no-fee basis, charging a commission of 25-35% plus VAT only upon successful outcome. The company also operates a data product suite (On-Time Ranking and Flight Statistics) tracking 114 airports and 65 airlines.

Product overview

MYFLYRIGHT is a legal tech platform providing airline passenger compensation claims services. The core offering consists of five compensation services: Flight Delay Compensation, Flight Cancellation Compensation, Denied Boarding Compensation, Luggage Compensation, and Ticket Refund Service. These are complemented by a Customer Portal for case management and tracking. The company also offers Flight Statistics Intelligence including an On-Time Ranking system monitoring 114 airports and 65 airlines. The platform operates with immediate payout and claim enforcement options, charging commission-based fees (25-35% + VAT) on successful claims. The company also maintains a Partner Program for affiliate referrals.

Differentiator

Problem solved

Functional benefit

Products and services

• Flight Delay Compensation Service Claims processing service enabling passengers to claim up to €600 in compensation for flight delays of 3+ hours, handled by MYFLYRIGHT's legal experts.
• Flight Cancellation Compensation Service Service for passengers to claim compensation when flights are cancelled by the airline less than 14 days before departure, with potential compensation up to €600.
• Denied Boarding Compensation Service Claims service for passengers denied boarding due to overbooking, offering compensation up to €600.
• Luggage Compensation Service Claims service for delayed, lost, or damaged luggage under the Montreal Convention, with compensation up to €1,500.
• Ticket Refund Service Service for recovering up to 70% of unused flight ticket costs based on refundable airport taxes, security taxes and airline surcharges under German civil law (BGB § 648).
• Customer Portal Online platform where customers can check claim status, upload documents, and manage their compensation cases throughout the enforcement process.
• On-Time Ranking System Dynamic ranking and evaluation system monitoring and analyzing the performance of 114 airports and 65 airlines, with rankings calculated and updated daily based on flight incident data from the last 30 days.
• Flight Statistics Intelligence Flight data tracking platform providing information on current flight incidents, airport-specific delays, and airline performance data, used to drive organic search visibility and customer acquisition.
• Partner Program Referral and partnership program for affiliates, travel agencies, airlines and other travel service providers who direct customers to MYFLYRIGHT's compensation services.

Quantifiable outcome

• Successfully execute customer claims in more than 98% of cases at court
• +2 more outcomes

Named customers2 records

Segments1 record

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered core and minor.

• ADACcoreStrategic or Co-development PartnerMYFLYRIGHT operates in joint controllership with ADAC for data processing on ADAC's compensation calculator website. The partnership involves shared responsibility under GDPR Article 26 for processing passenger data related to flight compensation claims.
• MailChimp (Rocket Science Group)minorOthersNewsletter distribution service provider. MYFLYRIGHT uses MailChimp for organizing and analyzing newsletter campaigns, including sending confirmation emails and travel information updates.
• SCHUFAminorOthersCredit scoring agency used for credit checks on customers in specific circumstances - when claims have already been fulfilled by airlines or when pursuing customers for repayment after failed enforcement attempts.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• AirHelp: AirHelp is the global market leader in airline passenger compensation claims, offering essentially identical services (flight delay, cancellation, denied boarding compensation under EU261 and similar regulations) to MYFLYRIGHT across multiple geographies with a larger marketing footprint and significant venture funding.
• Flightright: Flightright is a direct Berlin-based competitor to MYFLYRIGHT in the German market, founded in 2010 and backed by Eventures, offering flight compensation claims under EU261 with similar transaction-fee economics and a strong focus on German-speaking passengers.
• EUclaim: EUclaim is a Dutch-based flight compensation specialist serving passengers across multiple EU countries with claims under EU261, very similar in target customer, regulatory expertise, and transaction-based revenue model to MYFLYRIGHT.
• ClaimCompass: ClaimCompass is a Portugal-based flight compensation claims company operating across EU markets, directly comparable in business model (no-win no-fee, EU261 focus) and target customer (airline passengers with disrupted flights).
• SkyRefund: SkyRefund is an EU-based flight compensation claims service handling delays, cancellations, and denied boarding claims under EU261 with a similar self-service online model and commission-based fee structure to MYFLYRIGHT.
• Refundmore: Refundmore is a German flight compensation company providing EU261 and Montreal Convention claims services, directly competing with MYFLYRIGHT in the German market with comparable no-win no-fee pricing and customer portal functionality.
• Compensation2Go: Compensation2Go is a Hamburg-based flight compensation claims company, notable as a same-city competitor to MYFLYRIGHT, offering identical EU261, Montreal Convention, and ticket refund services with similar transaction-fee revenue model.
• AirRefund: AirRefund is an Italian flight compensation claims company serving EU passengers under EU261 and similar regulations, comparable to MYFLYRIGHT in target customer segment, service scope, and commission-based pricing.

Broad incumbents

• Hopper: Hopper is a large, venture-backed travel app offering flight booking, price prediction, and disruption protection/cancellation features. While it overlaps with MYFLYRIGHT in serving disrupted airline passengers, it is a much broader travel fintech incumbent rather than a dedicated claims management specialist.

Regional players

• Schadenfix: Schadenfix is a German claims handling and legal services firm that covers flight compensation among other consumer claim categories, comparable to MYFLYRIGHT in service scope but more regional with weaker brand visibility outside Germany.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/MYFLYRIGHTDE
• Facebookfacebook.com/myflyright
• LinkedInlinkedin.com/company/myflyright-gmbh
• Instagraminstagram.com/myflyright

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MYFLYRIGHT