Alcott Enterprises
Alcott Enterprises is a privately held managed IT and cybersecurity services provider (MSP/MSSP) based in Torrance, California, serving small and midsize businesses with 20+ staff across Southern California. It delivers managed IT, security, cloud, and professional services across ten verticals including cannabis, government, healthcare, and aerospace.
- Company typePrivate
- Founded2014
- HeadquartersTorrance, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Alcott Enterprises does
Alcott Enterprises is a privately held managed IT services provider and managed security services provider (MSP/MSSP) founded in 2014 by Jordan Alcott and headquartered in Torrance, California. The company delivers outsourced IT management, cybersecurity, professional services, and cloud infrastructure to small and midsize businesses with 20+ staff, primarily across Southern California. Its service portfolio spans four core product lines: Managed IT Services (helpdesk, network operations, co-managed IT, backup/recovery, managed internet, network cabling, IT procurement, and Windows Autopilot deployment), IT Security (cybersecurity risk management, penetration testing, SASE, threat hunting, and physical security), Professional Services (Virtual CIO, Virtual CISO, IT audit and compliance, IT planning, and AI/Big Data consulting), and Infrastructure and Cloud (digital workspace management and Microsoft Azure). The platform is built on best-of-breed third-party technology partnerships including Microsoft, Cisco/Meraki, SentinelOne, Fortinet, N-able, ConnectWise, and Auvik, with 30+ documented integrations.
The company operates a vertical-specialized go-to-market model, with dedicated practice areas in cannabis, government, healthcare, aerospace, hospitality/franchise, manufacturing, legal, mortgage/real estate, nonprofit, and veterinary practices. The 2023 acquisition of Shadow Systems added a federal, aerospace, and healthcare contract portfolio including HUD, SSA, IRS, U.S. District Courts, Boeing, Northrop, and UCLA Medical Centers. The business model is primarily subscription-based, recurring monthly managed services priced per user with a 60-day risk-free trial, complemented by hourly or fixed-fee professional services and project-based cybersecurity work. Customer acquisition is driven by direct field sales targeting the 20+ employee segment, content marketing, podcast appearances, PR distribution, and award-driven credibility (CRN MSP 500 three years running, Inc. 5000 2024, LA Business Journal Disruptors Award).
Alcott Enterprises firmographics
Firmographics- Name
- Alcott Enterprises
- Legal name
- Alcott Enterprises LLC
- Website
- https://alcottenterprises.com
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Alcott Enterprises is a privately held managed IT and cybersecurity services provider (MSP/MSSP) based in Torrance, California, serving small and midsize businesses with 20+ staff across Southern California. It delivers managed IT, security, cloud, and professional services across ten verticals including cannabis, government, healthcare, and aerospace.
- Ownership category
- akta.pro rank
Alcott Enterprises industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)
- akta.pro secondary industries
- Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD), IT Procurement, Lifecycle & Asset Management Services (BPAEABAL), Endpoint & Device Management (UEM/MDM) Services (BPAEABAF), Identity & Access Management (IAM) Administration Services (BPAEABAJ)
Keywords
Where Alcott Enterprises is headquartered
LocationHeadquarters
- HQ city
- Torrance
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Alcott Enterprises business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Recurring monthly subscription services covering all aspects of technology management including monitoring, maintenance, security, and support. Pricing based on number of users and service tier selected.
- Professional Services: Consulting and project-based services including Virtual CIO, IT Audit and Compliance, IT Planning and Strategy, and implementation services. Billed hourly or as fixed-fee projects.
- IT Security Services: Cybersecurity services including risk management, penetration testing, SASE, and threat hunting provided as managed services or discrete projects
- Infrastructure and Cloud Services: Cloud migration, hybrid environment setup, and infrastructure optimization services
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed IT Plans with 60-day risk-free trial |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels5 records
Alcott Enterprises product offering
Product offeringCore offering
Alcott Enterprises is a managed IT services provider (MSP) that delivers proactive 24/7 IT management, cybersecurity, cloud infrastructure, and strategic technology consulting to small and midsize businesses with 20+ staff. Core offerings span Managed IT Services (helpdesk, network operations, co-managed IT, backup and recovery), IT Security (MDR, penetration testing, SASE, threat hunting), Professional Services (Virtual CIO/CISO, IT audit, compliance, strategy), and Infrastructure and Cloud (Azure, digital workspace management).
Product overview
Alcott Enterprises is a managed IT services provider offering a unified platform of technology services built around four core product categories: Managed IT Services, IT Security, Professional Services, and Infrastructure and Cloud. The Managed IT Services suite includes IT Helpdesk and Support, Network Operations, Co-Managed IT, Backup and Recovery, Managed Internet Services, Network Cabling and Fiber, IT Procurement, and Windows Autopilot. The IT Security portfolio encompasses Cybersecurity Risk Management, Penetration and Vulnerability Testing, Secure Access Service Edge (SASE), Threat Hunting and Teaming, and Security Cameras. Professional Services include Virtual CIO, Virtual CISO, IT Audit and Compliance, IT Environmental Reviews, IT Planning and Strategy, and Artificial Intelligence and Big Data consulting. Infrastructure and Cloud services cover Digital Workspace Management and Microsoft Azure integration. The company also acquired Shadow Systems in 2023, which operates as a division providing government, aerospace, and healthcare IT services. The platform integrates with over 30 technology partners including Microsoft, Cisco Meraki, SentinelOne, Fortinet, and various cloud and communication platforms to deliver comprehensive managed IT solutions.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services
- IT Security
- Professional Services
- Infrastructure and Cloud
- Co-Managed IT
- Windows Autopilot Deployment
- Virtual CIO
- Virtual CISO
- Shadow Systems (Division)
Quantifiable outcome
- 99.99% uptime guaranteed
- +4 more outcomes
Companies that use Alcott Enterprises
Customer profileNamed customers12 records
Segments9 records
Ideal customer profiles7 records
Alcott Enterprises technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration30 records
AI capability5 records
Feature4 records
Alcott Enterprises partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core.
- Shadow SystemscoreAcquisition of Shadow Systems, a family-owned award-winning IT service provider. Shadow Systems provides IT systems, services, and consulting to government, aerospace, healthcare, veterinary, life sciences, retail, and hospitality industries.
- Flourish SoftwarecorePartnership to deliver leading IT solutions for cannabis operators. Alcott provides technical expertise, implementation services, support, and integration capabilities for Flourish's seed-to-sale ERP customers.
- Glass House GroupcoreStrategic technology partnership for digital transformation and infrastructure. Alcott provides next-generation technical infrastructure supporting Glass House Group's vertically integrated cannabis operations and business innovation.
- MicrosoftcoreMicrosoft certified partner and featured participating reseller for Windows Autopilot and Modern Workplace deployment. Provides zero-touch Windows device deployment, Azure AD integration, and Microsoft Intune Endpoint Manager.
- Cisco SystemscoreCertified Cisco Systems partner and Cisco Meraki partner. Provides networking equipment, Cisco firewalls (offered free to qualifying clients), and next-generation networking solutions.
- SentinelOnecoreTechnology partner for endpoint detection and response (EDR) security solutions as part of cybersecurity services.
- FortinetcoreTechnology partner for firewall and network security solutions.
- Microsoft AzurecoreCloud infrastructure partner for scalable, secure cloud computing environments and hybrid work solutions.
- Glass House BrandscoreCompleted network backbone infrastructure for Glass House's 165-acre Southern California cannabis cultivation facility. Multi-gig, next-generation networking with fiber optic system.
Scale indicators11 records
Recent moves6 records
Expansion highlights6 records
Alcott Enterprises competitors and assessment
Company assessmentDirect peers
- Electric Red: Global managed IT services provider with SMB/mid-market focus. Joe Diianni, Alcott's advisory board member, is a co-founder of Electric Red — direct overlap in service model, customer size, and geographic reach.
- Ntiva: Mid-market managed IT, cybersecurity, and cloud services provider with national footprint and similar SMB/mid-market focus. Comparable MSP/MSSP service catalog including co-managed IT, MDR, and vCIO.
- CMIT Solutions: Franchise-based managed IT and cybersecurity provider serving SMBs nationwide. Comparable recurring managed services model and 20+ employee target customer profile.
- TPx Communications: Managed IT services and managed cybersecurity provider for SMB and mid-market, with overlapping UCaaS, networking, and security offerings and a comparable vertical breadth.
- CompassMSP: Regional managed IT and cybersecurity services provider with similar SMB/mid-market focus and a comparable managed services, helpdesk, and security stack.
- NerdsToGo: Franchise-model IT support and managed services provider targeting very small businesses. Comparable on-site response promise and SMB customer segment, though typically smaller per-account size.
- Verity IT: Managed IT and cybersecurity provider for SMBs/mid-market with a comparable services catalog (helpdesk, network management, cloud, security) and customer profile.
- PCH Technologies: Regional managed IT, cybersecurity, and cloud provider serving SMB and mid-market accounts in the U.S. — comparable stack (Microsoft, SentinelOne-class security, Azure cloud) and GTM.
Broad incumbents
- ITsavvy: Larger national IT solutions provider delivering managed services, security, cloud, and procurement — overlaps Alcott's catalog at greater scale and broader geographic reach.
Emerging players
- CyberSecOp: Managed security services provider with overlapping MDR, penetration testing, and vCISO offerings; complementary to Alcott's IT security practice but security-only rather than full MSP.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Alcott Enterprises social profiles
Digital presenceAlcott Enterprises compliance and trust
Trust signalCompliance6 records
Alcott Enterprises financial estimates
Financial estimateRevenue estimate
Valuation estimate
Alcott Enterprises leadership team
Management profileNumber of profiles
Profiles5 records
Alcott Enterprises subsidiaries and ownership
Company hierarchySubsidiaries1 record
Alcott Enterprises funding detail
Funding detailFunding overview
Funding rounds1 record
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Alcott Enterprises M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Alcott Enterprises
What does Alcott Enterprises do?
Alcott Enterprises is a managed IT services provider (MSP) that delivers proactive 24/7 IT management, cybersecurity, cloud infrastructure, and strategic technology consulting to small and midsize businesses with 20+ staff. Core offerings span Managed IT Services (helpdesk, network operations, co-managed IT, backup and recovery), IT Security (MDR, penetration testing, SASE, threat hunting), Professional Services (Virtual CIO/CISO, IT audit, compliance, strategy), and Infrastructure and Cloud (Azure, digital workspace management).
Is Alcott Enterprises a public or private company?
Alcott Enterprises is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Alcott Enterprises founded?
Alcott Enterprises was founded in 2014. It employs 11 to 50 people.
Where is Alcott Enterprises based?
Alcott Enterprises is headquartered in Torrance, United States, in the North America region.
How does Alcott Enterprises make money?
Four revenue lines are on record. Managed IT Services are the primary driver. The others are professional Services, IT Security Services and infrastructure and Cloud Services.
Who are Alcott Enterprises's main competitors?
Direct peers on record are Electric Red, Ntiva, CMIT Solutions, TPx Communications, CompassMSP, NerdsToGo, Verity IT and PCH Technologies. ITsavvy is listed as a broad incumbent. CyberSecOp is listed as an emerging player.
Does Alcott Enterprises have an API?
No public API is recorded for Alcott Enterprises.
What industry is Alcott Enterprises in?
Alcott Enterprises's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAJAN, ITSM Managed Services (Run/Operate/Optimize), with a secondary code of BPAEABAD, Network Management (LAN/WAN/Wi‑Fi) Services. Its NAICS code is 54151 and its SIC code is 7370.