Secure Networks
Secure Networks is a Managed Service Provider founded in 2005, delivering managed IT, cybersecurity, cloud, and VoIP services to small and medium businesses in Southeastern Massachusetts. Its 14-18-person team combines RMM automation with certified technician support across the Cape Cod and Plymouth regions.
- Company typePrivate
- Founded2005
- HeadquartersHyannis, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Secure Networks does
Secure Networks is a privately held Managed Service Provider (MSP) founded in 2005 and headquartered at 1060 Falmouth Rd, Unit C, Hyannis, Massachusetts. The firm targets small and medium-sized businesses in Southeastern Massachusetts — primarily the Cape Cod and Plymouth regions — that lack dedicated internal IT teams, delivering outsourced IT operations under a fixed monthly subscription model supplemented by project-based professional services. Its core customer segments are SMBs broadly, with visible concentration in healthcare and non-profit organizations (e.g., Duffy Health Center, Latham Centers), where HIPAA compliance and limited internal IT budgets drive outsourcing demand.
The product portfolio is built around a managed IT stack combining Remote Monitoring and Management (RMM) software with human technician support, delivered as a 24/7 SOC and helpdesk service. Offerings include managed network monitoring (covering 2,400+ potential issues), Managed Detection Response (MDR) layering automation with human investigation, private cloud servers via virtualization with a 100% SLA uptime guarantee, backup and disaster recovery (BDR), hosted VoIP, Microsoft 365 training, and outsourced CTO/vCIO consulting with documented IT roadmaps. The technology backbone relies on a tightly integrated partner ecosystem rather than proprietary platforms: ConnectWise provides PSA/RMM/NOC tooling, Microsoft supplies M365/Azure, SentinelOne powers AI-driven endpoint detection, and a long tail of supporting vendors (SonicWall, Datto/Kaseya, Cisco Meraki/DUO/Umbrella, Barracuda, KnowBe4, Axcient, Cytracom) extends the stack.
Commercially, Secure Networks runs a sales-led direct motion targeting local SMBs, supported by content marketing (blog, free cybersecurity guide, partner webinars with ConnectWise), Google reviews (4.9 across 51 reviews), and a client referral program. The team is small (14-18 people including a CEO, CFO, COO, sales, client success, IT manager, Project & AI Engineer, NOC, service desk, and dispatch roles), and there is no disclosed external funding, parent company, or geographic expansion beyond Southeastern Massachusetts. Recent activity indicates a deliberate shift upmarket within the existing footprint — adding AI automation advisory and higher-margin managed security services on top of the traditional RMM base.
Secure Networks firmographics
Firmographics- Name
- Secure Networks
- Legal name
- Secure Networks for Small Business
- Website
- https://securebiznetworks.com
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Secure Networks is a Managed Service Provider founded in 2005, delivering managed IT, cybersecurity, cloud, and VoIP services to small and medium businesses in Southeastern Massachusetts. Its 14-18-person team combines RMM automation with certified technician support across the Cape Cod and Plymouth regions.
- Ownership category
- akta.pro rank
Secure Networks industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD)
- akta.pro secondary industries
- Security Operations Center (SOC) as a Service (BPAEADAB), Managed Security Services (MSSP) & 24/7 SOC Operations (BPAKAHAA), Network Security Managed Services (Firewall/IDS/IPS/SASE) (BPAEADAG)
Keywords
Where Secure Networks is headquartered
LocationHeadquarters
- HQ city
- Hyannis
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Secure Networks business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services Subscription: Custom monthly plans where customers pay based on IT services and level of support required. Fixed monthly fee simplifies IT budgeting. Includes monitoring, maintenance, cybersecurity, helpdesk support, and more.
- Professional Services: IT projects outside the scope of monthly agreement are quoted and billed separately. Includes technology implementation, consulting engagements, and training services.
- Security Operations Center (SOC) Services: 24/7 SOC providing real-time network monitoring, threat detection, and incident response. Part of comprehensive cybersecurity packages included in managed services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Custom Monthly Plans - Tiered by service scope and support level |
Go-to-market motion2 records
Distribution channels1 record
Marketing channels5 records
Secure Networks product offering
Product offeringCore offering
Secure Networks is a Managed Service Provider (MSP) that delivers outsourced IT support and infrastructure management to small and medium businesses in Southeastern Massachusetts. Its core offering is a fixed monthly subscription covering 24/7 remote monitoring and management, cybersecurity, network management, backup and business continuity, cloud, VoIP, and IT help desk services, supplemented by professional services for project-based work such as CTO/vCIO consulting and Microsoft 365 training.
Product overview
Secure Networks is a Managed Service Provider (MSP) offering a unified portfolio of IT services for small businesses in Southeastern Massachusetts. The core offering is comprehensive managed IT services encompassing network management, cybersecurity, backups and business continuity, VoIP, cloud computing, IT help desk, and Microsoft 365 training. The MSP platform is enhanced with specialized security capabilities including Managed Detection Response (MDR) combining human expertise with automation, a 24/7 Security Operations Center (SOC), and CTO/vCIO consulting services for strategic IT roadmaps. All services operate under a fixed monthly fee model with proactive monitoring and maintenance, designed to protect business operations and enable growth.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed Service Provider (MSP) Comprehensive managed IT services package covering desktops, network devices, and servers with proactive 24/7 monitoring, maintenance, helpdesk support, and cybersecurity for small businesses that lack in-house IT teams.
- CTO & IT Consulting Outsourced CTO and vCIO consulting providing technology selection, IT strategy alignment, and expert guidance for business technology decisions, targeted at organizations without internal IT leadership.
- Cybersecurity Services Comprehensive cybersecurity solutions including content filtering, hardware firewalls, antivirus, anti-malware, spam protection, VPNs, and backup services designed for small business protection.
- Network Management Remote network management and monitoring using RMM software combined with human expertise, detecting and resolving over 2,400 potential network issues 24/7 before they impact operations.
- Backups and Business Continuity Backup/Disaster Recovery (BDR) service with automated backups, redundancy, and off-site encrypted data archiving for business continuity and rapid disaster recovery.
- Voice Over IP (VoIP) Hosted VoIP managed service delivering modern phone systems with voice communication over the internet, lower operating costs, and enhanced mobility for workforce flexibility.
- Cloud Computing Private cloud server services leveraging virtualization technologies to deliver secure, reliable, and scalable cloud infrastructure with a 100% SLA uptime guarantee.
- IT Help Desk On-demand IT help desk providing comprehensive IT assistance and small business tech support with remote access capabilities and a 30-minute response time commitment.
- Microsoft 365 Training Custom Microsoft 365 training solutions delivered in-person, remote, or hybrid formats to address specific knowledge gaps and elevate productivity across organizations.
- Managed Detection Response (MDR) Comprehensive security solution combining automation and human expertise to detect, identify, notify, investigate, analyze, and strategically eliminate threats from client networks.
Quantifiable outcome
- Respond to support incidents within 30 minutes and resolve issues same business day
- +1 more outcomes
Companies that use Secure Networks
Customer profileNamed customers2 records
Segments3 records
Ideal customer profiles3 records
Secure Networks technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration44 records
AI capability8 records
Feature4 records
Secure Networks partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core.
- Datto (Kaseya)coreProducts & Services: Business Continuity and Disaster Recovery for servers, workstations. Located at 101 Merritt 7, 7th Floor, Norwalk CT 06851.
- ConnectWisecoreProducts & Services: Ticketing (PSA), ASIO (RMM), Quoting (CPQ), Remote Control (ScreenConnect), ITBoost, SmileBack, BrightGauge, SaaS Backups (KeepIT), Wisepay, NOC & SOC 24/7. Located at 400 N Tampa St, Suite 130, Tampa, FL 33602.
- MicrosoftcoreProducts & Services: Office 365, Azure, M365. Microsoft 365 partner providing cloud productivity and infrastructure services.
- SonicWallcoreProducts & Services: Firewall & Cybersecurity. Located at 1033 McCarthy Blvd, Milpitas, CA 95035.
- SentinelOnecoreProducts & Services: Cybersecurity. Located at 444 Castro Street, Suite 400, Mountain View, CA 94041.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Secure Networks competitors and assessment
Company assessmentBroad incumbents
- Ntiva: Ntiva is a US-based managed IT, cloud, and cybersecurity services provider serving SMB and mid-market clients nationwide. Direct overlap with Secure Networks' MSP + SOC + cloud portfolio, with a similar SMB-first go-to-market but at a national scale.
- Dataprise: Dataprise is a US national managed services and cybersecurity provider serving mid-market and enterprise clients. Highly comparable to Secure Networks in core offering (managed IT, MDR, SOC, cloud, network management), but at far larger scale and broader geographic footprint.
Others
- Kaseya: Kaseya is a major provider of MSP software platforms (RMM, PSA, BDR) and the parent of Datto, a key Secure Networks partner. Not a direct competitor, but a critical ecosystem enabler — and its consolidation-driven pricing/product changes materially affect Secure Networks' cost structure.
- ConnectWise: ConnectWise provides the PSA, RMM, quoting, and 24/7 NOC/SOC tooling Secure Networks uses to deliver managed services. Comparable as a peer in the broader 'managed services for SMB' value chain, but functions as a platform vendor rather than a direct service competitor.
Emerging players
- Blackpoint Cyber: Blackpoint Cyber is an emerging MDR and managed security provider for the MSP channel, offering 24/7 SOC and endpoint security that competes for the same SMB-MSP security budget. Comparable as a peer in the cybersecurity add-on layer Secure Networks sells into its customers.
Direct peers
- Coretelligent: Coretelligent is a Northeast US-based managed IT, cybersecurity, and cloud services provider for SMB and mid-market clients. Direct comparable in service portfolio (managed IT, SOC/MDR, BDR, vCIO) and customer segment, though it operates across a wider regional footprint.
- Astute Technology Management: Astute is a Midwest US managed IT and cybersecurity provider focused on SMB and mid-market organizations, with a comparable subscription-based MSP model and growing SOC/MDR capability. Direct analog to Secure Networks' service mix at a slightly larger scale.
- iCorps Technologies: iCorps is a US Managed IT and cybersecurity provider focused on small and mid-sized businesses across the Northeast, with similar Microsoft-centric, subscription-based, security-augmented MSP delivery. Closely mirrors Secure Networks' model, vertical mix, and SMB customer profile.
- Defensible Technology: Defensible Technology is a small US managed IT and cybersecurity firm serving SMB clients with subscription-based services including MDR and 24/7 monitoring. Closely matches Secure Networks' size, service mix, and SMB focus, and is a useful size and shape comparable.
Regional players
- USWired: USWired is a California-based managed IT services and cybersecurity provider serving SMBs on the West Coast. Comparable in business model, customer segment, and service portfolio (managed IT, cybersecurity, cloud, BDR) to Secure Networks, but serves a different US region.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Secure Networks social profiles
Digital presenceSecure Networks financial estimates
Financial estimateRevenue estimate
Valuation estimate
Secure Networks leadership team
Management profileNumber of profiles
Profiles7 records
Secure Networks funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Secure Networks M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Secure Networks
What does Secure Networks do?
Secure Networks is a Managed Service Provider (MSP) that delivers outsourced IT support and infrastructure management to small and medium businesses in Southeastern Massachusetts. Its core offering is a fixed monthly subscription covering 24/7 remote monitoring and management, cybersecurity, network management, backup and business continuity, cloud, VoIP, and IT help desk services, supplemented by professional services for project-based work such as CTO/vCIO consulting and Microsoft 365 training.
Is Secure Networks a public or private company?
Secure Networks is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Secure Networks founded?
Secure Networks was founded in 2005. It employs 11 to 50 people.
Where is Secure Networks based?
Secure Networks is headquartered in Hyannis, United States, in the North America region.
How does Secure Networks make money?
Three revenue lines are on record. Managed IT Services Subscription is the primary driver. The others are professional Services and security Operations Center (SOC) Services.
Who are Secure Networks's main competitors?
Broad incumbents on record are Ntiva and Dataprise. Others are Kaseya and ConnectWise. Blackpoint Cyber is listed as an emerging player. Direct peers are Coretelligent, Astute Technology Management, iCorps Technologies and Defensible Technology. USWired is listed as a regional player.
Does Secure Networks have an API?
No public API is recorded for Secure Networks.
What industry is Secure Networks in?
Secure Networks's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAD, Network Management (LAN/WAN/Wi‑Fi) Services, with a secondary code of BPAEADAB, Security Operations Center (SOC) as a Service. Its NAICS code is 5182 and its SIC code is 7370.