Shipox
Shipox is a cloud-based delivery management SaaS for courier, e-commerce, pharmacy, and food-delivery businesses in the UAE, KSA, and USA, offering route optimization, real-time tracking, white-label apps, and 45+ carrier and platform integrations under the legal entity Zip24.com.
- Company typePrivate
- Founded2019
- HeadquartersLondon, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Shipox does
Shipox is a cloud-based delivery management platform targeting courier and last-mile logistics operators, e-commerce retailers, pharmacies/medical diagnostics providers, restaurants and quick-commerce businesses, with operational focus on the UAE, KSA, and USA, and legal entity operated under Pakistan-governed Zip24.com. The platform combines order management, route optimization, real-time fleet tracking, electronic proof of delivery, COD management, driver and customer mobile apps, heat-map analytics, and white-label customization into a vertical SaaS product sold via dedicated solutions for each segment. Underlying technology includes dynamic route optimization using real-time traffic and historical data with geo-fencing and auto-driver allocation, ML-based ETA prediction, and integrations with 45+ delivery partners and major e-commerce platforms (Shopify, WooCommerce, Magento, Salla, OpenCart, Zid), payment gateways, mapping providers, and SMS/communication vendors, accessible via public API and platform-specific plugins. Shipox monetizes through monthly subscription plans, usage-based order charges, separate setup/onboarding fees, and add-on white-label and training services, distributed via direct enterprise sales, a 15-day free trial with self-onboarding, and marketplace listings (Shopify, WooCommerce, Magento, OpenCart). The company is private, founded in 2019, with 11-50 employees, a co-founder (Gibbleraj Natrajan) identified in available data, no disclosed institutional funding, and named customers spanning logistics, pharmacy, food, and retail such as Fargo, Life Pharmacy, Beez Logistics, Foodcart, Uplift, Laundry, Survy, and Safe Arrival.
Shipox firmographics
Firmographics- Name
- Shipox
- Legal name
- Shipox (operated by Zip24.com)
- Website
- https://shipox.com
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Shipox is a cloud-based delivery management SaaS for courier, e-commerce, pharmacy, and food-delivery businesses in the UAE, KSA, and USA, offering route optimization, real-time tracking, white-label apps, and 45+ carrier and platform integrations under the legal entity Zip24.com.
- Ownership category
- akta.pro rank
Shipox industry classification
Industry- Product category
- Delivery Management Software
- NAICS
- Freight Transportation Arrangement (488510), Couriers and Express Delivery Services (492110)
- SIC
- Arrangement Of Transportation Of Freight & Cargo (4731), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Shipping Management, Labeling & Carrier Integration (Multi-Carrier) (TLAEACAE)
- akta.pro secondary industry
- Warehousing & Distribution / Fulfillment Operations (BPAHAHAF)
Keywords
Where Shipox is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Shipox business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- Subscription Plans: Monthly subscription-based revenue model with straight-forward order-based pricing structure. No hidden or surprise charges. Features include white-labeling options, effective training and on-boarding, and customizable solutions.
- Order-Based Charges: Usage-based charges for deliveries managed through the platform, with customers only paying for what they need.
- Setup/Onboarding Fees: Separate fees charged for initial setup. Customers can either use self on-boarding program or subscribe to paid on-boarding training sessions.
- White Labeling: Custom branding solutions where customers can customize every detail to reflect their brand's unique identity.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Pay-as-you-go | 15-day Free Trial |
| Subscription | Monthly | Monthly Subscription Plans |
| Subscription | Multi-year contract | Custom/Enterprise Solutions |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels7 records
Shipox product offering
Product offeringCore offering
Shipox provides a cloud-based delivery management software platform (DMS) that helps courier companies, e-commerce businesses, pharmacies, and food delivery operators run end-to-end logistics operations, including order management, real-time fleet tracking, intelligent route optimization, electronic proof of delivery, and customer notifications. The platform supports white-label customization, integrates with 45+ delivery partners and major e-commerce platforms (Shopify, WooCommerce, Magento, Salla, OpenCart), and is sold via subscription plus usage-based pricing with a 15-day free trial.
Product overview
Shipox is a cloud-based delivery management platform providing a comprehensive suite of solutions across Last Mile Logistics, E-commerce & Retailers, Pharmacy & Medical Diagnostics, and Food Delivery & Quick Commerce. The core Shipox DMS platform integrates with major e-commerce platforms (Shopify, WooCommerce, Salla, Magento, OpenCart) and offers modular capabilities including Route Optimization, Customer & Driver Apps, Order Management, COD Management, Dashboard Analytics, Heat Map Analytics, and White Label customization. The platform connects to multiple 3PL carriers (Aramex, DHL, J&T Express), mapping services (Google Maps, 2GIS, OpenStreetMap), payment processors (Stripe, Payfort), and SMS providers for customer notifications.
Differentiator
Problem solved
Functional benefit
Products and services
- Shipox Delivery Management System (DMS) Cloud-based delivery management platform offering end-to-end logistics operations including order management, real-time fleet tracking, route optimization, proof of delivery, and customer notifications. Provides white-label customization for brand identity.
- Last Mile Logistics Solution Courier management system optimizing the final stage of delivery through real-time tracking, intelligent route optimization, electronic proof of delivery, and customer notification systems.
- E-commerce & Retailers Solution Comprehensive e-commerce logistics management offering delivery oversight, B2B order management, route optimization with heat maps and geo-fencing, and customer portal with white-labeling.
- Pharmacy & Medical Diagnostics Delivery Solution Specialized healthcare delivery system for pharmacies and medical diagnostics, providing real-time tracking of medications and supplies, precision route optimization for temperature-sensitive items, and secure proof of delivery.
- Food Delivery and Quick Commerce Solution Delivery management platform for food and quick commerce businesses featuring real-time tracking of perishable goods, precision routing for time-sensitive items, and customer communication systems.
- Route Optimization Module Vehicle route planning software with intelligent routing, dynamic re-routing, geo-fencing, heat maps, and time slot integration using real-time traffic data.
- Customer & Driver App Mobile applications for both customers and drivers enabling real-time order tracking, navigation, proof of delivery capture, and push notifications.
- Order Management Module Order processing module with customizable automation rules, multi-platform order source integrations, 3PL provider connectivity, and public API access.
- Shipox Shopify Integration Plugin Native Shopify plugin enabling order synchronization, test mode configuration, international shipping settings, and auto-push order functionality.
Quantifiable outcome
- Up to 40% faster deliveries
- +11 more outcomes
Companies that use Shipox
Customer profileNamed customers8 records
Segments4 records
Ideal customer profiles4 records
Shipox technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration36 records
AI capability6 records
Feature9 records
Shipox partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered core.
- ShopifycoreE-commerce platform integration allowing Shopify merchants to seamlessly connect their stores with Shipox for automated order pushing and delivery management.
- MagentocoreIntegration available through Magento Marketplace (zip24-shipox) enabling Magento store owners to manage deliveries through Shipox.
- WooCommerce (WordPress)coreWordPress plugin available enabling WooCommerce store owners to integrate delivery management capabilities.
- SallacoreArabic e-commerce platform integration with Shipox. Featured in case studies for MENA region e-commerce delivery management.
- AramexcoreMajor logistics provider integrated with Shipox for enhanced delivery capabilities.
- DHLcoreGlobal logistics company integrated for international shipping and delivery services.
- J&T ExpresscoreExpress delivery company integrated with Shipox for UAE operations.
- SMSA ExpresscoreSaudi Arabian logistics provider integrated for delivery management.
- ImilecoreRegional logistics company integrated for delivery operations.
- StripecorePayment processing integration for secure financial transactions including COD management.
- Google MapscoreMaps integration for navigation and route planning functionality.
- Quiqupcore3PL provider integrated for innovative last-mile deliveries. Featured in case studies.
- Jeeblycore3PL integration empowering growth in logistics industry.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Shipox competitors and assessment
Company assessmentDirect peers
- Onfleet: Onfleet is a last-mile delivery management platform offering route optimization, real-time tracking, driver apps, and proof of delivery. It directly competes with Shipox for courier and on-demand delivery customers, with a more global footprint and stronger enterprise presence.
- DispatchTrack: DispatchTrack provides last-mile delivery orchestration for retailers and 3PLs, with route optimization, real-time visibility, and customer notifications. It targets enterprise retail and grocery, overlapping with Shipox's e-commerce and food delivery verticals.
- Tookan (by Jungleworks): Tookan is a delivery management and route optimization SaaS serving on-demand delivery businesses including food, courier, and field services. It competes head-to-head with Shipox in SMB and mid-market courier/food delivery use cases globally.
- OptimoRoute: OptimoRoute offers route planning and optimization for delivery and field service fleets, with driver apps and live tracking. Its multi-stop optimization capabilities overlap directly with Shipox's Route Optimization and Driver App modules.
- Routific: Routific provides route optimization software for delivery fleets, focusing on efficient multi-stop routing. Its core capability of route planning overlaps directly with Shipox's Route Optimization module, targeting courier and 3PL customers.
- Shipsy: Shipsy is a logistics management SaaS offering route optimization, delivery orchestration, and visibility for shippers and 3PLs. It competes with Shipox across last-mile delivery management, particularly for enterprise and mid-market customers.
Broad incumbents
- Bringg: Bringg is a broader delivery orchestration platform serving large enterprises and retailers globally. While much larger and enterprise-focused, it competes with Shipox for delivery management contracts with retailers and 3PLs in MENA and globally.
- FarEye: FarEye is a delivery management platform serving shippers, 3PLs, and carriers with route optimization, visibility, and orchestration. It competes with Shipox in last-mile and intra-city delivery, particularly for enterprise and 3PL customers.
- Locus.sh: Locus is a logistics decision-making platform offering route optimization, dispatch automation, and delivery tracking. It targets enterprise shippers and 3PLs globally, overlapping with Shipox's optimization and analytics capabilities but at a much larger scale.
- WorkWave RouteManager: WorkWave RouteManager provides fleet and route optimization for service and delivery businesses as part of WorkWave's broader field service software suite. It overlaps with Shipox in route optimization and driver tracking for SMB/mid-market fleets.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Shipox social profiles
Digital presenceShipox financial estimates
Financial estimateRevenue estimate
Valuation estimate
Shipox leadership team
Management profileNumber of profiles
Profiles1 record
Shipox funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Shipox M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Shipox
What does Shipox do?
Shipox provides a cloud-based delivery management software platform (DMS) that helps courier companies, e-commerce businesses, pharmacies, and food delivery operators run end-to-end logistics operations, including order management, real-time fleet tracking, intelligent route optimization, electronic proof of delivery, and customer notifications. The platform supports white-label customization, integrates with 45+ delivery partners and major e-commerce platforms (Shopify, WooCommerce, Magento, Salla, OpenCart), and is sold via subscription plus usage-based pricing with a 15-day free trial.
Is Shipox a public or private company?
Shipox is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Shipox founded?
Shipox was founded in 2019. It employs 11 to 50 people.
Where is Shipox based?
Shipox is headquartered in London, United Kingdom, in the Europe region.
How does Shipox make money?
Four revenue lines are on record. Subscription Plans are the primary driver. The others are order-Based Charges, setup/Onboarding Fees and white Labeling.
Who are Shipox's main competitors?
Direct peers on record are Onfleet, DispatchTrack, Tookan (by Jungleworks), OptimoRoute, Routific and Shipsy. Broad incumbents are Bringg, FarEye, Locus.sh and WorkWave RouteManager.
Does Shipox have an API?
Yes. Shipox provides a Public API for connectivity and flexible data exchange. The API documentation is available at shipox.docs.apiary.io. Orders can be integrated from diverse platforms including Souq, WooCommerce, and Shopify to streamline order processing. Developer documentation is at shipox.docs.apiary.io.
What industry is Shipox in?
Shipox's product category is Delivery Management Software. Its primary akta.pro industry code is TLAEACAE, Shipping Management, Labeling & Carrier Integration (Multi-Carrier), with a secondary code of BPAHAHAF, Warehousing & Distribution / Fulfillment Operations. Its NAICS code is 488510 and its SIC code is 4731.