What TEC360 CLOUD does

TEC360 CLOUD is a Mexico-based managed identity services provider (MISP) specializing in Identity and Access Management (IAM) and Customer Identity and Access Management (CIAM) for large enterprises in Latin America. Founded in 2013 by Peter Wiegandt (formerly of Coca-Cola FEMSA, HP and Dell), the company is headquartered in Mexico City with regional offices in Bogotá and a U.S. presence in Flower Mound, Texas. TEC360 operates a platform-plus-services model built primarily on Okta Workforce Identity and Auth0 Customer Identity Cloud, augmented by 25+ partner technologies covering IGA (Axonius, Nexis, Axiomatics, Nex Labs), orchestration (Cerby, Strata, Lumos), PAM (Delinea, Okta PAM), endpoint and network security (CrowdStrike, Zscaler, Cloudflare), identity verification (Jumio, Incode), AI-agent governance (Okta Agentic AI, IdentityRM, Zenity), backup (Backupta), and enterprise architecture (LeanIX). Its proprietary ID Hub observability platform and advanced orchestration connectors for legacy systems (SAP ECC, SuccessFactors, Q2, Shopify) differentiate the offering from pure-play Okta resellers.

Name

TEC360 CLOUD

Legal name

TEC360 SAPI DE CV

Website

https://tec360cloud.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

TEC360 CLOUD is a Latin American Managed Identity Service Provider delivering Okta/Auth0-based IAM and CIAM solutions, proprietary ID Hub observability, and managed services to large enterprises across financial services, retail, manufacturing and technology verticals.

Ownership category

akta.pro rank

Product category

Identity and Access Management (IAM/CIAM)

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Identity & Access Management (IAM) Managed Services (BPAEADAE)

akta.pro secondary industries

Cloud Identity & Access Management Infrastructure (IAM/IdP/MFA) (HDABAHAF), IT Governance, Risk & Compliance (IT GRC) Platforms (HDAEALAK), Identity & Access Management (IAM) Administration Services (BPAEABAJ), Identity & Access Support (IAM Service Desk) (BPAEAJAG)

Keywords

• Identity access management
• Customer identity solutions
• Managed identity services
• Privileged access management
• Identity governance administration

Headquarters

HQ city

Miguel Hidalgo

HQ country

Mexico

HQ region

Latin America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed Identity Services (MISP): Recurring managed services revenue from operating and maintaining client IAM platforms on a continuous basis. Includes 24x7 monitoring, configuration management, health checks, incident handling, and service reporting under SLA commitments. Generates predictable recurring revenue from long-term client relationships.
2. Professional Services — Implementation: One-time implementation services for Okta and Auth0 deployments including architecture and design, specialized configuration by certified experts, application integration and access automation, secure migrations from legacy systems, testing and end-to-end hardening, and production go-live support.
3. Professional Services — Consulting: Strategic consulting engagements for identity and access management, covering operating model design, access policy definition, regulatory compliance alignment (CNBV, PCI DSS, ISO 27001), and access model architecture.
4. Education and Training: Specialized training courses for Okta and Auth0 platform administration and development, including Okta Essentials for Administrators, Customer Identity Cloud with Auth0, Advanced Security with Okta, Okta Workflows, and Okta CIAM for Developers. Offered to client teams to build internal IAM capabilities.
5. IAM/CIAM Technology Resale and Licensing: Revenue derived from reselling and implementing Okta, Auth0, and complementary third-party security and identity vendor solutions (CrowdStrike, Zscaler, SAP, LeanIX, and others) as a premium/authorized channel partner. Margins earned on software licenses, subscriptions, and professional services attached to multi-vendor deployments.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels10 records

Core offering

TEC360 CLOUD provides end-to-end Identity and Access Management (IAM) and Customer Identity and Access Management (CIAM) solutions and managed services to enterprises across Latin America. The company resells, implements, and operates Okta and Auth0 platforms alongside complementary technologies, layered with proprietary ID Hub observability tooling and custom orchestration connectors for legacy systems. Recurring Managed Identity Services (MISP) covering 24x7 monitoring, configuration, and incident handling form the core ongoing revenue offering, complemented by one-time implementation, consulting, and training services.

Product overview

TEC360 CLOUD is an Identity and Access Management (IAM) and Customer Identity and Access Management (CIAM) solutions provider operating as a platform-plus-professional-services model. The core platform encompasses Workforce Identity Management (Okta, SPHERE, Yubico, Oloid, Unibeam, TypingDNA), Customer Identity via Auth0, Identity Operations (AppViewX, Salt Security, Twine, Backupta, Surf, Cloudflare), IGA (Okta IGA, Axonius, Nexis, Axiomatics, Nex Labs), Orchestration and Integration (Cerby, Strata, Lumos), PAM (Delinea, Okta PAM), AI Identity & Agent Governance (Okta Agentic AI, IdentityRM, Zenity), and Enterprise Architecture (LeanIX). Professional services include Managed Identity Services (MISP) with 24/7 support and ID Hub observability, Okta implementation services, and Education & Training programs. The company is headquartered in Mexico with offices in Colombia and the US, and was recognized as Okta AMER Partner of the Year 2024.

Differentiator

Problem solved

Functional benefit

Brands

• MISP (Managed Identity Service Provider): TEC360's managed identity services model encompassing continuous monitoring, governance, and optimization of IAM platforms for enterprise clients.
• ID Hub

Products and services

• Workforce Identity Management IAM solution for managing and protecting employee, partner, and third-party access to enterprise resources, including SSO, adaptive MFA, passwordless login, lifecycle management, and phishing-resistant authentication. Targeted at large enterprises running hybrid workforce environments.
• Customer Identity (Auth0) CIAM platform for managing customer identities for secure, scalable digital experiences. Supports social login, passwordless authentication, adaptive MFA, progressive profiling, and high-volume user management for web, mobile, and kiosk channels.
• Identity Governance and Administration (IGA) Solution for defining, controlling, and auditing access across enterprise systems to ensure regulatory compliance and reduce unauthorized access risk. Built on Okta IGA and complemented by Axonius, Nexis, Axiomatics, and Nex Labs.
• Orchestration and Integration Identity orchestration solution that connects legacy and modern applications for unified access flows, leveraging connectors for SAP ECC, SuccessFactors, Q2, and Shopify via Cerby, Strata, Lumos, and BeyondID.
• Privileged Access Management (PAM) PAM solution that protects and controls access to critical accounts and resources through Delinea and Okta PAM, minimizing risks associated with elevated privileges.
• AI Identity & Agent Governance AI-focused governance solution that secures access, behavior monitoring, and lifecycle management of AI agents in enterprise environments. Integrates with Okta Agentic AI, IdentityRM, and Zenity for non-human identity governance including DevSecOps pipelines.
• Enterprise Architecture (LeanIX) Enterprise architecture platform providing full visibility into technology ecosystems, mapping APIs, microservices, dependencies, and multicloud architecture with an IT governance focus.
• Managed Identity Services (MISP) 24/7 managed services for operating and maintaining client IAM platforms, including continuous monitoring, configuration management, incident and request handling, health checks, SLA compliance reporting (MTTR, request distribution), product-roadmap recommendations, and escalation protocols — backed by ID Hub observability.
• ID Hub TEC360's proprietary advanced observability platform providing centralized IAM analytics, including unified visibility into usage patterns, user activity, and error rates across all authenticated systems, with interactive dashboards for failed access attempts, incidents, and SLA compliance.
• Okta Implementation Services Professional implementation services for Okta and Auth0 deployments including architecture and design, specialized configuration by certified experts, application integration and access automation, secure migrations from legacy systems, end-to-end testing, hardening, and production go-live support.
• Education and Training Specialized training courses for client teams covering Okta and Auth0 platform administration and development, including Okta Essentials for Administrators, Customer Identity Cloud with Auth0, Advanced Security with Okta, Okta Workflows, and Okta CIAM for Developers.

Quantifiable outcome

• 300% increase in loyalty program sign-ups for a major movie theater chain within three months of Auth0 CIAM implementation
• +15 more outcomes

Named customers6 records

Segments7 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration39 records

AI capability11 records

Feature6 records

Partnerships

32 partnerships are on record, tiered core, flagship and supporting.

• OLOIDcoreTechnology or Integration · 19 March 2026Strategic partnership announced March 19, 2026, combining OLOID's passwordless authentication technology (biometric facial recognition, NFC/RFID credentials, QR codes, PINs, passkeys) with TEC360's enterprise deployment and integration expertise. Enables passwordless login on shared workstations, kiosks, and rugged devices for frontline workers in manufacturing, healthcare, retail, logistics, and critical infrastructure. Joint solution provides automated HR-based provisioning/deprovisioning and enhanced auditing for both cyber and physical access domains. OLOID's privacy-focused architecture uses anonymized biometric templates and supports client-managed encryption keys and edge-based deployments.
• OLOID (Sunnyvale, California)coreStrategic or Co-development Partner · 19 March 2026Partnership with OLOID, a passwordless authentication provider based in Sunnyvale, California, enables TEC360 to address the underserved frontline worker and shared-device identity market in Latin America. OLOID's authentication options (biometric, NFC/RFID, QR, PIN, passkeys) combined with TEC360's deployment expertise targets manufacturing, healthcare, retail, logistics, and critical infrastructure — sectors with high device sharing and worker turnover where traditional password-based authentication creates friction and security risks.
• OktaflagshipTechnology or IntegrationTEC360 operates as Okta's premier AMER Partner of the Year (2024) and Okta AMER Customer Identity Cloud Partner of the Year (2024). Delivers Okta Workforce Identity and Auth0 Customer Identity implementations across Latin America. Specializes in Okta components including Universal Directory, Adaptive MFA, Passwordless Login, Progressive Profiling, API Access Management, Lifecycle Management, and Workflows. Certified expert team provides implementation, managed services, and training on the Okta ecosystem.
• Auth0 (by Okta)flagshipTechnology or IntegrationTEC360 delivers Auth0 Customer Identity Cloud implementations as an authorized partner, holding the Okta AMER Customer Identity Cloud Partner of the Year designation. Manages scalable CIAM deployments for loyalty programs, fintech applications, retail platforms, and enterprise customer portals. Supports Auth0 social login, passwordless authentication, adaptive MFA, and high-volume user management (20+ million customer identities).
• CrowdStrikecoreTechnology or IntegrationTEC360 integrates CrowdStrike endpoint security solutions as part of Zero Trust architecture deployments for enterprise clients in fintech, technology, manufacturing, and retail sectors. CrowdStrike provides real-time endpoint monitoring and response, complementing TEC360's IAM/CIAM solutions for comprehensive security coverage.
• ZscalercoreTechnology or IntegrationTEC360 deploys Zscaler as part of Zero Trust Network Access (ZTNA) solutions, securing traffic to SaaS and private applications for enterprise clients. Zscaler complements Okta IAM by providing secure, cloud-delivered access control and ransomware protection for distributed enterprise environments.
• SAP (LeanIX / SAP Signavio)coreTechnology or IntegrationTEC360 leverages LeanIX and SAP Signavio for enterprise architecture mapping, enabling clients to gain visibility into APIs, microservices, dependencies, and multicloud architecture. Supports IT governance with focus on agility, compliance, and scalability. Also resells SAP Incentive Management for variable compensation and talent management.
• KnowBe4supportingTechnology or IntegrationTEC360 integrates KnowBe4 security awareness training as part of its cybersecurity ecosystem, complementing IAM implementations with human-layer security controls. Particularly relevant for fintech clients undergoing PCI certification processes.
• CerbysupportingTechnology or IntegrationCerby provides identity orchestration platform for multi-cloud and hybrid environments, eliminating IAM fragmentation without requiring application rewrites or single-vendor lock-in. TEC360 recommends Cerby as part of orchestration and integration solutions for organizations with complex, heterogeneous technology environments.
• StratasupportingTechnology or IntegrationStrata Identity Orchestration platform is offered as part of TEC360's orchestration and integration solutions, enabling consistent identity and access management across multi-cloud and hybrid environments.
• LumossupportingTechnology or IntegrationLumos SaaS access governance and license management platform is integrated into TEC360's offering, enabling automated access requests, unnecessary permission mitigation, and software spend optimization for enterprise IT, security, and compliance teams.
• Beyond Identity (BeyondID)supportingTechnology or IntegrationBeyondID, shown in the orchestration page logo, provides identity orchestration capabilities that TEC360 leverages for simplifying user migration from non-standard identity sources and facilitating integration with legacy platforms such as SAP ECC, SuccessFactors, Q2, and Shopify.
• Yapi (Workfrom)supportingTechnology or IntegrationYapi (Workfrom) hybrid work management platform is offered as part of TEC360's orchestration and integration solutions, enabling organizations to improve collaboration, office occupancy, and employee experience in flexible work environments.
• JumiosupportingTechnology or IntegrationJumio biometric and documentary identity verification platform is offered for KYC/KYB implementations, enabling fraud prevention and automated verification workflows for fintech, financial services, and regulated industries.
• IncodesupportingTechnology or IntegrationIncode identity verification platform is offered alongside Auth0 for Customer Identity deployments requiring seamless KYC/KYB verification, bot prevention, and fraud detection at scale.
• AppViewXsupportingTechnology or IntegrationAppViewX machine-to-machine (M2M) identity protection is offered as part of Zero Trust and endpoint security solutions, securing identities in DevSecOps pipelines and operational technology environments for manufacturing and technology clients.
• AxoniussupportingTechnology or IntegrationAxonius cybersecurity asset management platform is offered as part of IGA and governance solutions, providing comprehensive asset visibility and compliance validation for enterprise security programs.
• Salt SecuritysupportingTechnology or IntegrationSalt Security API protection platform is offered as part of identity operations and security solutions, protecting APIs from attacks and ensuring secure authentication for API-first enterprise environments.
• BackuptasupportingTechnology or IntegrationBackupta Okta-native data backup and recovery solution is offered as part of TEC360's identity operations portfolio, providing automated backups, configuration change monitoring, anomaly detection, and incident recovery. SOC 2 certified. Offered as a WIC/CIC (Workspace Identity Cloud / Customer Identity Cloud) solution.
• CloudflaresupportingTechnology or IntegrationCloudflare web performance and security platform is offered as part of identity operations solutions, providing additional layers of web protection, DDoS mitigation, and CDN services for enterprise clients.
• DelineasupportingTechnology or IntegrationDelinea privileged access management (PAM) platform is offered as part of TEC360's PAM solutions, protecting and controlling access to critical accounts and resources while minimizing privilege-related risks.
• LeanIXcoreTechnology or IntegrationLeanIX enterprise architecture platform is offered as part of TEC360's Architecture Enterprise solution, providing application portfolio visibility, technology compliance, and multicloud architecture mapping to support IT governance and digital transformation initiatives.
• Nexis (OneIdentity)supportingTechnology or IntegrationNexis IGA (Identity Governance and Administration) platform is offered as part of governance solutions, enabling definition and auditing of access to ensure regulatory compliance and reduce risk of unauthorized access.
• AxiomaticssupportingTechnology or IntegrationAxiomatics dynamic authorization and policy-based access control platform is offered as part of IGA solutions, enabling fine-grained access decisions based on contextual policies for enterprise environments.
• Nex LabssupportingTechnology or IntegrationNex Labs is offered as part of IGA/governance solutions, providing specialized identity governance capabilities complementing the broader TEC360 IAM/CIAM portfolio.
• YubicosupportingTechnology or IntegrationYubico hardware security keys (YubiKey) are offered as part of Workforce Identity solutions, providing phishing-resistant hardware-based authentication as part of adaptive MFA and passwordless login deployments.
• SPHEREsupportingTechnology or IntegrationSPHERE identity and access management solutions are offered as part of Workforce Identity portfolio, providing additional options for access governance and privileged access management.
• UnibeamsupportingTechnology or IntegrationUnibeam passwordless authentication solutions are offered as part of Workforce Identity offerings, complementing Okta and OLOID for hardware-based passwordless authentication use cases.
• TypingDNAsupportingTechnology or IntegrationTypingDNA behavioral biometrics authentication is offered as part of Workforce Identity solutions, providing invisible biometric authentication based on typing patterns without requiring additional hardware for end users.
• SurfsupportingTechnology or IntegrationSurf identity and access management platform is offered as part of identity operations solutions, providing additional options for managing and optimizing identity and access management workflows.
• TwinesupportingTechnology or IntegrationTwine access governance platform is offered as part of identity operations solutions, enabling organizations to manage and optimize software access and license governance across the enterprise.
• Cornerstone OnDemandcoreImplementation/ SI/ Consulting PartnerTEC360 is Cornerstone OnDemand's Best Consulting Partner of the Year (2024), providing expert consulting and implementation services for Cornerstone Learning, Cornerstone Immerse (immersive learning with VR/AR/MR), and talent management solutions. Services include customized implementations across industries, with proven expertise in medical devices, pharma, and general enterprise sectors.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• CyberArk: Privileged access management (PAM) vendor with a global partner network delivering PAM implementations and managed services. Competes with TEC360's PAM line (Delinea, Okta PAM) on enterprise PAM deals in regulated industries.
• SailPoint Technologies: Identity governance and administration (IGA) vendor offering IGA SaaS plus an implementation partner ecosystem. Competes with TEC360 in the IGA category and through its LATAM partners on enterprise IGA deployments, though SailPoint is primarily a vendor rather than a managed services provider.
• One Identity (Quest): Identity governance, privileged access, and identity management vendor offering enterprise IAM and IGA software with a LATAM partner ecosystem. Competes with TEC360 on IGA and workforce identity deals through certified regional partners.

Broad incumbents

• Capgemini Engineering: Global IT services firm with a dedicated cybersecurity and digital identity practice delivering IAM strategy, implementation, and managed services. Competes with TEC360 in LATAM enterprise accounts, often as part of broader cloud and SAP transformation programs.
• Wipro Cybersecurity Services: Global IT services firm with a cybersecurity practice covering IAM, IGA, and managed security services. Targets enterprise customers in financial services and manufacturing with comparable identity service offerings to TEC360's MISP model.
• Accenture: Global systems integrator with a Security practice delivering identity and access management services at scale. Frequently bundles IAM into multi-million-dollar transformation programs, competing with TEC360 for the same enterprise Okta and CIAM implementations in LATAM.
• Deloitte: Global professional services firm with a large Cyber & Strategic Risk practice delivering IAM/CIAM strategy, implementation, and managed services. Competes with TEC360 on enterprise IAM RFPs in LATAM, often leveraging broader transformation deal bundling that TEC360 cannot match.
• IBM Security Services: IBM's security services arm delivers managed identity and access management, IGA, and PAM services globally including Latin America. Competes with TEC360 on enterprise IAM managed services and increasingly on Zero Trust and CIAM transformation projects.
• Tata Consultancy Services (TCS): Indian-headquartered global systems integrator with a substantial cybersecurity and identity practice. Active in LATAM enterprise IT services and competes with TEC360 for large IAM/CIAM outsourcing deals where global delivery scale is required.
• Globant: Latin American-founded global digital transformation services firm with a significant cybersecurity and identity practice. Direct competitive overlap with TEC360 on enterprise IAM/CIAM implementations across Mexico, Colombia, and broader LATAM, though Globant operates at much larger scale across multiple service lines.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@tec360cloud
• Facebookfacebook.com/TEC360cloud
• LinkedInlinkedin.com/company/tec360-cloud
• Xx.com/tec360cloud

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TEC360 CLOUD