TM3
TM3 is a UK-based cloud SaaS practice management platform for musculoskeletal clinics, offering appointment scheduling, clinical documentation, embedded payments (TM3Pay), insurance billing, and patient communications to thousands of UK practitioners ranging from solo operators to multi-site hospital groups.
- Company typePrivate
- Founded2002
- HeadquartersBelfast, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What TM3 does
TM3 is a UK-based cloud SaaS practice management platform purpose-built for musculoskeletal (MSK) clinics, including physiotherapy, chiropractic, osteopathy, podiatry, and occupational therapy practices, as well as private hospitals. The platform unifies appointment scheduling, clinical documentation with customisable templates and body charts, online booking and patient portal, embedded payment processing via TM3Pay (powered by ClearAccept), automated SMS/email communications, insurance billing via Healthcode, telehealth via Zoom, and reporting/analytics into a single ISO 27001-certified and GDPR-compliant system hosted in UK data centres.
TM3 monetises primarily through tiered per-user monthly subscriptions—Good (£39), Better (£55), and Best (£70) per user/month—with add-on modules (Connect for Insurance at £10/practitioner/month, Integration Hub at £30) and a transaction-based revenue stream via TM3Pay. Ancillary revenue includes SMS usage fees and a referral commission from Liberis Ltd on ClearAccept Revenue Finance. Go-to-market is multi-motion: field/enterprise sales targeting hospitals and MSK chains, inside sales for mid-market, and self-serve/PLG for SMBs and solo practitioners, supplemented by industry partnerships (Physio First), referral partnerships (Vita Health Group), and distribution through parent company ClearCourse Partnership LLP.
The company is privately held and operated by Clearcourse Business Services Limited (company number 06912469), a member of the ClearCourse Partnership LLP group. TM3 serves thousands of practitioners across the UK, with documented customer outcomes including 100% new patient growth (Smart Physiotherapy) and over 50% of bookings through online portals (The Physiotherapy Clinic). No external funding rounds, revenue, or headcount growth figures are disclosed in available data.
TM3 firmographics
Firmographics- Name
- TM3
- Legal name
- Clearcourse Business Services Limited
- Website
- https://tm3app.com
- Company type
- Private
- Founded year
- 2002
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- TM3 is a UK-based cloud SaaS practice management platform for musculoskeletal clinics, offering appointment scheduling, clinical documentation, embedded payments (TM3Pay), insurance billing, and patient communications to thousands of UK practitioners ranging from solo operators to multi-site hospital groups.
- Ownership category
- akta.pro rank
Where TM3 is headquartered
LocationHeadquarters
- HQ city
- Belfast
- HQ country
- United Kingdom
- HQ region
- Europe
Offices4 records
Markets served
TM3 business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations
Revenue model
- Subscription Software Licensing: Per-user monthly SaaS subscription with three tiered plans (Good £39, Better £55, Best £70 per user/month). Revenue is recurring and scales with customer headcount. Upsell opportunities through add-ons and premium tiers.
- Embedded Payment Processing (TM3Pay): Transaction-based revenue from payment processing through TM3Pay powered by ClearAccept. PCI DSS-compliant payments with automatic reconciliation. Market-competitive transparent rates.
- Connect for Insurance Add-on: Premium add-on module for insurance workflow management at £10 per practitioner per month. Additional revenue stream from existing customer base.
- Integration Hub Add-on: Premium integration hub add-on at £30 for enhanced integration capabilities with additional platforms.
- SMS Services: Additional SMS charges for automated appointment reminders and communications beyond standard tier inclusions.
- Revenue Finance (ClearAccept/Liberis): Referral commission from Liberis Ltd for ClearAccept Revenue Finance product providing swift business funding to customers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Good tier at £39/month - Core practice management essentials |
| Subscription | Monthly | Better tier at £55/month - Enhanced automation and customisation |
| Subscription | Monthly | Best tier at £70/month - Enterprise features with dedicated support |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels7 records
TM3 product offering
Product offeringCore offering
TM3 is a cloud-based practice management SaaS platform purpose-built for musculoskeletal (MSK) clinics in the UK, providing appointment scheduling, clinical documentation, billing, online booking, a patient portal, telehealth, automated communications, reporting, and embedded payments. It is sold on per-user monthly subscriptions (£39–£70 tiers) with add-ons including Connect for Insurance and TM3Pay (powered by ClearAccept).
Product overview
TM3 is a cloud-based practice management software platform for MSK (musculoskeletal) clinics in the UK, offered as a unified system with tiered pricing. The core TM3 platform includes appointment scheduling, clinical records, billing & invoicing, integrated payments (TM3Pay), online booking, patient portal, telehealth, email/SMS communications, automation, and reporting. Pricing is structured in three tiers: Good (£39/user/month), Better (£55/user/month with additional integrations), and Best (£70/user/month with API access). Add-on modules include Connect for Insurance (£10/user/month) and TM3Pay powered by ClearAccept for embedded payments. The platform integrates with accounting software (Xero), insurance billing (Healthcode), marketing (Mailchimp), CRM (Pipedrive, Hubspot), AI note-taking (Heidi AI), exercise prescription (Physitrack, Physiotools, Salaso), video consultations (Zoom), and analytics tools (Google Analytics, Google Tag Manager).
Differentiator
Problem solved
Functional benefit
Brands
- TM3Pay: Embedded payment solution powered by ClearAccept, enabling practices to accept in-clinic and online payments with automatic reconciliation
- Connect for Insurance
Products and services
- TM3 Practice Management Platform Cloud-based, ISO 27001-certified SaaS practice management platform for musculoskeletal (MSK) clinics in the UK, providing appointment scheduling, clinical records, billing, online booking, patient portal, telehealth, automated communications, reporting, stock/retail management, and embedded payments in a single integrated system. Used by physiotherapists, chiropractors, osteopaths, podiatrists, occupational therapists, gyms/fitness studios, therapists, and private hospitals.
- Connect for Insurance Add-on insurance workflow module for TM3 that captures insurer details, membership numbers, and authorisation codes at point of booking, supports excess payment collection, reduces claim errors, and streamlines private medical insurer billing for MSK clinics.
- TM3Pay (powered by ClearAccept)
Quantifiable outcome
- Over 50% of bookings through online portal for The Physiotherapy Clinic after implementing TM3
- +4 more outcomes
Companies that use TM3
Customer profileNamed customers6 records
Segments11 records
Ideal customer profiles3 records
TM3 technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration18 records
AI capability2 records
Feature11 records
TM3 partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core and minor.
- HealthcodecoreHealthcode integration enables electronic insurance billing, allowing TM3 users to automatically submit invoices to major UK private medical insurers, reducing manual work and billing errors.
- XerocoreXero accounting software integration syncs financial data automatically, reducing manual data entry and ensuring accounts are accurate and up to date.
- MailchimpcoreMailchimp integration syncs segmented patient lists from TM3 for targeted email marketing campaigns based on criteria like last appointment or treatment type.
- Heidi AIcoreAI note-taking integration using Heidi AI allows practitioners to dictate, capture and organise clinical notes effortlessly, streamlining documentation.
- ZoomcoreVideo consultation integration automatically generates and sends unique Zoom video call links to patients when booking virtual appointments or online classes.
- PhysitrackcoreExercise prescription integration with Physitrack allows practitioners to prescribe high-quality exercise programs with narrated videos, with programs linking directly to patient records in TM3.
- PhysiotoolscoreExercise prescription integration providing access to extensive exercise libraries and enabling professional evidence-based programmes to be sent directly to patients.
- SalasocoreExercise prescription platform integration for creating and sharing tailored exercise programmes to enhance patient recovery and engagement.
- ClearAccept (TM3Pay)coreEmbedded payment solution powered by ClearAccept provides purpose-built payment processing integrated directly into TM3 for in-clinic card payments, online payments, and automatic reconciliation.
- Physio FirstcoreLong-standing partnership with Physio First ensures TM3 evolves in line with physiotherapy industry standards and best practice, providing a supportive community that understands the sector.
- Vita Health GroupminorHealthcare provider partnership for online referrals, allowing TM3 users to accept digital referrals directly from Vita Health Group, reducing manual admin and growing patient base.
- ClearCourse Partnership LLPcoreParent company and partnership network providing distribution channels, operational support, and access to a broader ecosystem of healthcare and business service companies.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
TM3 competitors and assessment
Company assessmentDirect peers
- Medesk: UK practice management platform for private clinics offering online booking, e-records, billing and reporting. Competes with TM3 specifically in the UK private-practice segment.
- Nookal: Allied health practice management software covering appointments, clinical notes, billing and reporting. Similar product-market fit to TM3 across physio, chiro, osteo and multidisciplinary clinics.
- Cliniko: Cloud-based practice management software for allied health, wellness, and physiotherapy clinics. Directly comparable to TM3 on core function (booking, clinical notes, billing, payments) and target market (independent UK and global clinics), making it the closest direct competitor.
- Jane App: Practice management platform for clinics and wellness practitioners offering online booking, charting, scheduling, billing and payments. Comparable in functionality and SMB clinic target audience, with growing presence in the UK allied-health market.
- Power Diary: Practice management software for allied health and medical clinics with SMS reminders, online booking, invoicing and Telehealth — direct overlap with TM3's feature set and clinician customer base.
- WriteUpp: UK-based practice management software built for allied health professionals (physios, osteos, chiros). Direct UK MSK competitor with notes, booking, invoicing and Telehealth features.
- PracticeNav: UK clinic management software for healthcare practitioners. Direct UK competitor serving small and medium healthcare practices with comparable scheduling and billing functionality.
- Total Therapy: Practice management software for therapists and allied health clinicians. Similar feature set and SMB-clinic target market to TM3 in the UK and Ireland.
- Carebit: UK practice management software for clinics. Direct UK competitor serving physiotherapy and allied health clinics with similar scheduling, billing and reporting capabilities.
Emerging players
- Pabau: Practice management software for clinics and medspas with booking, payments and clinical records. Comparable product surface and SMB customer profile, though broader wellness/medspa skew than TM3's MSK focus.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
TM3 social profiles
Digital presenceTM3 compliance and trust
Trust signalCompliance4 records
TM3 financial estimates
Financial estimateRevenue estimate
Valuation estimate
TM3 leadership team
Management profileNumber of profiles
TM3 funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
TM3 M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about TM3
What does TM3 do?
TM3 is a cloud-based practice management SaaS platform purpose-built for musculoskeletal (MSK) clinics in the UK, providing appointment scheduling, clinical documentation, billing, online booking, a patient portal, telehealth, automated communications, reporting, and embedded payments. It is sold on per-user monthly subscriptions (£39–£70 tiers) with add-ons including Connect for Insurance and TM3Pay (powered by ClearAccept).
Is TM3 a public or private company?
TM3 is a private company. It is classified as corporate owned and is currently operating.
When was TM3 founded?
TM3 was founded in 2002. It employs 11 to 50 people.
Where is TM3 based?
TM3 is headquartered in Belfast, United Kingdom, in the Europe region.
How does TM3 make money?
Six revenue lines are on record. Subscription Software Licensing is the primary driver. The others are embedded Payment Processing (TM3Pay), connect for Insurance Add-on, integration Hub Add-on, SMS Services and revenue Finance (ClearAccept/Liberis).
Who are TM3's main competitors?
Direct peers on record are Medesk, Nookal, Cliniko, Jane App, Power Diary, WriteUpp, PracticeNav, Total Therapy and Carebit. Pabau is listed as an emerging player.
Does TM3 have an API?
Yes. API access is available on the Best pricing tier (£70/month). The API enables developers to build custom integrations and automate workflows within TM3's platform.