What LISS Technologies does

LISS Technologies is a managed IT services provider (MSP) headquartered in Roslyn, New York, serving small and medium-sized businesses across the New York tri-state area and Miami, Florida. Founded in 1982 (with the predecessor firm LISS Consulting established in 1987), the company operates as a single-source outsourced IT partner for clients that lack full internal IT departments, delivering six integrated service lines: Managed IT (24/7 monitoring, help desk, infrastructure, co-managed IT), Cybersecurity (threat management, endpoint/network security, incident response, compliance assessments), Cloud Services (Microsoft 365/Azure migrations and managed cloud), Enterprise AI (built on Microsoft 365 Copilot), Business Continuity (backup, disaster recovery, instant virtualization), and Voice (hosted VoIP/PBX via 3CX). The technology stack is partner-driven rather than proprietary, anchored by tier-1 vendor relationships with Microsoft, Cisco, VMware, AWS, Azure, Sophos, Datto, Veeam, Okta, and 3CX, with named proprietary touches limited to integration capabilities such as the 3CX phone system integration, dark web monitoring, phishing simulations, file integrity monitoring, and instant virtualization.

LISS Technologies generates revenue primarily through recurring subscription managed-services contracts with fixed monthly billing, supplemented by project-based professional services and per-extension VoIP pricing (starting at $30/month). The company employs 60+ dedicated IT professionals (per company materials, though firmographic listings cite 11–50) and reports managing 6,000+ devices and supporting 5,000+ end users. Go-to-market is sales-led and direct, with regional offices in Roslyn (HQ), New Jersey, and Miami, complemented by content marketing, webinars, social media, and Inc. 5000 recognition (5 consecutive years) for demand generation. Customer concentration is spread across 15+ verticals with professional services, financial services, and legal flagged as primary, and named logos include long-tenured clients such as Arista and ML Management. Leadership is multi-generational — founder Steven Reisman as President Emeritus, Eyal Isaac as CEO, and Ira Reisman as President — with operational executives in COO, CTO, and service-delivery roles, reflecting a founder/family-owned private company with no external investors disclosed.

Name

LISS Technologies

Legal name

LISS Technologies

Website

https://lisstech.com

Company type

Private

Founded year

1982

Operating status

Operating

Headcount range

11–50 employees

Short description

LISS Technologies is a managed IT services provider serving small and medium-sized businesses across the New York tri-state area and Miami, Florida, delivering outsourced IT, cybersecurity, cloud, business continuity, voice, and Enterprise AI services via recurring managed contracts.

Ownership category

akta.pro rank

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Recurring managed services contracts providing comprehensive IT support including proactive monitoring, help desk support, network management, vendor management, patch management, and implementations. Delivered as fixed monthly billing structure for predictable IT expenses.
2. Help Desk Support: Round-the-clock IT help desk support services with remote and in-person assistance options. Available 24/7 with proactive monitoring to prevent issues before they cause disruption.
3. Professional Services / Project Outsourcing: One-time and project-based services including IT project outsourcing, Office 365 migrations, hardware technology refreshes, software development, and system implementations. Revenue generated per project engagement.
4. Cloud Services: Managed cloud services including migration, strategy and framework development, ongoing management, and Microsoft 365/Azure integration. Services for public, private, and hybrid cloud environments.
5. VoIP / Voice Services: Hosted VoIP PBX solutions with hosted cloud extensions starting at $30 per month per extension. Includes licensing, hardware, U.S.-based support in single monthly per-extension price model.
6. Cybersecurity Services: Comprehensive cybersecurity including threat management, email and cloud security, network and endpoint security, security operations, incident response, and assessments and compliance services.
7. Business Continuity Services: Data backup, cloud recovery, disaster recovery planning, SaaS backups, instant virtualization, and resilience planning services for business continuity.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

LISS Technologies is a managed services provider (MSP) that functions as an outsourced IT department for small to medium-sized businesses, delivering 24/7 monitoring, help desk support, network management, vendor management, patch management, and cloud service management. The portfolio also includes cybersecurity (threat management, email/cloud security, network and endpoint security, incident response, compliance), cloud services (migrations, Microsoft 365 & Azure, hybrid cloud), business continuity (data backup, disaster recovery, instant virtualization), hosted VoIP PBX, enterprise AI built on Microsoft 365 Copilot, and web solutions.

Product overview

LISS Technologies is a managed services provider (MSP) offering a portfolio of integrated IT solutions organized into six core service lines: Information Technology (Managed IT, Help Desk Support, Projects & Engineering, Advisory & Planning, Infrastructure & Connectivity, Co-Managed IT), Cybersecurity (Threat Management, Email & Cloud Security, Network & Endpoint Security, Security Operations & Compliance, Incident Response, Assessments & Compliance), Cloud Services (Strategy & Framework, Managed Cloud, Microsoft 365 & Azure, Projects/Upgrades/Migrations, Cloud Connectivity), Enterprise AI (integrated with Microsoft 365 Copilot), Business Continuity (Data Backup, Cloud Recovery, SaaS Cloud Backup, Instant Virtualization, Disaster Recovery, Resilience Planning), Voice (Hosted VoIP PBX via 3CX), and Web Solutions. The company operates as a single-source IT partner combining these services into a unified managed services offering backed by 40+ years of industry experience, serving clients across New York, New Jersey, and Miami.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Full outsourced IT management including 24/7 monitoring, network management, vendor management, patch management, implementations, cloud service management, and scalable solutions for small to large businesses in New York, Long Island, and surrounding areas.
• Help Desk Support Round-the-clock IT help desk support with remote and in-person services, proactive monitoring, and continuous assessment of IT setups to identify and resolve risks before they cause disruption.
• Projects & Engineering Outsourced IT project execution covering application and software development, public, private, and hybrid cloud migrations, cybersecurity enhancements, business continuity tasks, technical support, hardware/software refreshes, and Office 365 migration projects.
• Advisory & Planning Strategic IT advisory services providing insights for smarter decisions, risk management, and operational efficiency improvement, including strategic planning, risk management, and operational optimization.
• Infrastructure & Connectivity Full-service infrastructure support covering architecture, design, engineering, and implementation of network solutions from LAN to WAN, including network monitoring, performance optimization, managed connectivity, and troubleshooting.
• Co-Managed IT Supplemental IT services that augment existing internal IT teams, offering help desk services, network monitoring, cybersecurity solutions, and strategic IT consulting.
• Cybersecurity Comprehensive IT security services including asset management, continuous compliance management, dark web monitoring, email phishing simulations, endpoint security, file integrity monitoring, policy creation/revision, remote monitoring and alerts, and cybersecurity risk management covering HIPAA, PCI DSS, ISO 27001, GDPR, and DFARS compliance.
• Threat Management Proactive threat management services helping businesses fortify security posture, adapt to the modern threat landscape, implement cutting-edge security tools, and stay ahead of emerging threats.
• Email & Cloud Security Email and cloud security solutions including user awareness training, encryption, email filtering, content filtering, and seamless cloud migrations to protect sensitive data and mitigate risks.
• Network & Endpoint Security Layered security approach covering network monitoring, wireless device tracking, hardware/software configuration analysis, vulnerability assessment, traffic filtering, and web access policy enforcement, plus endpoint security with data loss prevention, application controls, data classification, network access controls, user controls, and email encryption.
• Security Operations & Compliance Managed security providing 24/7 monitoring with management and review, actionable insights to improve security posture, and rapid response to cyber threats, supporting NIST, ISO, HIPAA, PCI-DSS, GDPR, AICPA, SOX, COBIT, FISMA, and FERPA compliance requirements.
• Incident Response 24/7/365 incident response services for detecting, responding to, and remediating cybersecurity incidents including data breaches and malware infections, leveraging automated tools and human expert hands-on remediation.
• Assessments & Compliance IT compliance services covering NIST, CMMC, PCI, NYDFS, and other regulatory frameworks, including network vulnerability assessments, compliance IT audits, and step-by-step remediation plans.
• Cloud Services Full-service managed cloud partner specializing in Microsoft 365 and SharePoint, offering cloud migrations, private and hybrid cloud solutions, security solutions, and ongoing cloud management.
• Cloud Strategy & Framework Cloud security framework development and cloud strategy services supporting public, private, and hybrid cloud deployments, including risk assessments, compliance audits, security architecture design, and implementation guidance.
• Managed Cloud Ongoing management of cloud environments including single sign-on implementation, multi-factor authentication, licensing management, third-party application integration, and extensive training and support.
• Microsoft 365 & Azure Azure Cloud managed services and Microsoft 365 integration including workload migration, application development, environment optimization, cost management, continuous monitoring, threat detection, identity management, and compliance enforcement.
• Cloud Projects, Upgrades & Migrations Cloud migration services covering planning (rehosting, replatforming, repurchasing), preparation (vendor selection, pricing, contracting), and management (post-migration assessment and optimization), supporting public, private, and hybrid cloud models and PaaS/IaaS providers.
• Cloud Connectivity Cloud connectivity solutions including VPN, Direct Connect/ExpressRoute, SD-WAN, multi-factor authentication, and encryption protocols, providing hybrid cloud integration and management connecting on-premises infrastructure with Microsoft 365 and Azure.
• Enterprise AI Enterprise AI solutions tailored for enterprise environments, integrating Microsoft 365 Copilot to streamline workflows and enhance productivity across productivity, collaboration, integration, security & privacy, development, and optimization capabilities.
• Digital Transformation Digital transformation services helping businesses modernize the workplace through cloud migration, productivity-boosting tools, IT infrastructure streamlining, digital workflow optimization, and continuous digital transformation consulting.
• Business Continuity Business continuity planning and services designed to maintain critical business functions during emergencies, including workaround processes, mission-critical system prioritization, communication plans, technology backup strategies, data protection procedures, and disaster recovery roadmaps.
• Data Backup Comprehensive data backup solutions enabling restoration of exact environments at any point in time, mitigating risk of permanent data loss and covering all data types prioritized by criticality to business operations.
• Cloud Recovery Offsite cloud recovery storing redundant data securely in the cloud with automated backups, failover procedures, and quick recovery to mitigate risk and reduce downtime, offered at a fixed fee with predictable IT expenses.
• SaaS Cloud Backup Automated, continuous SaaS backup solutions for Microsoft 365 and Gmail data, providing 24/7/365 backup and recovery services with instant recovery capabilities to minimize business disruption.
• Instant Virtualization Rapid IT deployment through instant virtualization enabling creation of virtualized servers, desktops, or applications within seconds or minutes, including on-demand resource allocation, high availability, disaster recovery, and centralized management.
• Disaster Recovery Disaster recovery planning services covering crisis management, recovery option selection, relocation strategy, DR budgeting, and detailed action plans with assigned responsibilities for the first hours of a crisis.
• Resilience Planning Comprehensive IT resilience planning including risk assessments, business continuity guarantees, competitive advantage development, and 24/7 support to keep operations running during any circumstance.
• Voice (Hosted VoIP PBX) Hosted IP phone service powered by 3CX, integrated with a state-of-the-art data center and 25+ voice carriers; provides enterprise-class hosted cloud PBX starting at $30/month per extension, including licensing, hardware, U.S.-based support, mobile app support, full user training, and installation.
• Web Solutions Website creation, design, development, branding, digital marketing, e-commerce, and ongoing updates and optimization services for establishing and maintaining a strong online business presence.

Quantifiable outcome

• Managed over 6,000 devices and supported 5,000+ end users
• +2 more outcomes

Named customers2 records

Segments11 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability5 records

Feature5 records

Partnerships

26 partnerships are on record, tiered core and major.

• MicrosoftcoreTechnology or IntegrationMajor technology partnership providing Microsoft 365, Azure cloud services, and comprehensive Microsoft product integration. LISS Technologies offers Microsoft 365 & Azure managed services including migrations, optimization, and ongoing management.
• CiscocoreTechnology or IntegrationCisco partnership including Cisco networking, Cisco Umbrella security, and Cisco Meraki cloud-managed networking solutions. LISS provides implementation and management of Cisco technologies.
• VMwarecoreTechnology or IntegrationVMware virtualization and cloud infrastructure partnership for enterprise solutions.
• AWS (Amazon Web Services)coreTechnology or IntegrationAmazon Web Services cloud partnership providing public cloud infrastructure and services.
• AzurecoreTechnology or IntegrationMicrosoft Azure cloud platform partnership for enterprise cloud solutions and managed services.
• 3CXcoreTechnology or Integration3CX phone system partnership providing hosted VoIP PBX solutions. LISS Technologies offers cloud extensions with 3CX licensing including all features.
• SophosmajorTechnology or IntegrationSophos cybersecurity partnership providing endpoint protection and security solutions.
• DattomajorTechnology or IntegrationDatto backup and business continuity solutions partnership for data protection services.
• VeeammajorTechnology or IntegrationVeeam backup and data management partnership.
• OktamajorTechnology or IntegrationOkta identity management and single sign-on solutions partnership.
• MimecastmajorTechnology or IntegrationMimecast email security and management partnership.
• KnowBe4majorTechnology or IntegrationKnowBe4 security awareness training partnership for cybersecurity solutions.
• ZoommajorTechnology or IntegrationZoom video conferencing and collaboration platform partnership.
• YealinkmajorTechnology or IntegrationYealink IP phone and video conferencing hardware partnership for VoIP solutions.
• Poly (formerly Plantronics)majorTechnology or IntegrationPoly audio and video conferencing equipment partnership.
• Hewlett-PackardmajorTechnology or IntegrationHP hardware and computing solutions partnership.
• DellmajorTechnology or IntegrationDell hardware and technology solutions partnership.
• LenovomajorTechnology or IntegrationLenovo hardware and computing solutions partnership.
• AdobemajorTechnology or IntegrationAdobe creative and document solutions partnership.
• DocuSignmajorTechnology or IntegrationDocuSign electronic signature and document management partnership.
• NerdiomajorTechnology or IntegrationNerdio cloud management platform partnership for Azure Virtual Desktop solutions.
• PassportalmajorTechnology or IntegrationPassportal password management and IT documentation partnership.
• IT GluemajorTechnology or IntegrationIT Glue documentation and IT asset management partnership.
• LastPassmajorTechnology or IntegrationLastPass password management solutions partnership.
• Duo SecuritymajorTechnology or IntegrationDuo Security multi-factor authentication partnership.
• BigleafmajorTechnology or IntegrationBigleaf network optimization and SD-WAN solutions partnership.

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Integris: Integris is a Southeast U.S. managed IT services provider for SMB and mid-market clients, offering managed IT, cybersecurity, and cloud services. Comparable in regional footprint and managed services model.
• Ntiva: Ntiva is a regional managed IT and cybersecurity provider headquartered in the Mid-Atlantic serving SMBs with managed IT, cloud, security, and VoIP/PBX services. Closely comparable by vertical mix and managed services delivery model.
• Bluewire Technologies: Bluewire Technologies is a regional managed IT services provider serving SMB clients with managed IT, cybersecurity, cloud, and VoIP services. Comparable size and SMB managed services focus.
• Dataprise: Dataprise is a mid-Atlantic and national managed IT services provider serving SMB and mid-market customers with managed IT, cybersecurity, cloud, and compliance services. Most directly comparable peer in size, service mix, and SMB target segment.
• Corsica Technologies: Corsica Technologies is a mid-market managed IT and cybersecurity provider serving regulated and SMB clients with managed services, compliance, and cloud offerings. Comparable in compliance breadth and SMB/mid-market positioning.
• NetStar Solutions: NetStar Solutions is a regional managed IT services provider serving SMB clients with managed IT, cloud, and cybersecurity services. Comparable in size, vertical specialization, and SMB focus.
• Kelser Corporation: Kelser is a Northeast-based managed IT and cybersecurity firm serving SMB and mid-market clients with managed services, cloud, and compliance offerings. Comparable in geography, size, and SMB-focused service portfolio.
• CMIT Solutions: CMIT Solutions is a multi-region managed IT and cybersecurity franchise network serving SMBs across the U.S. with managed IT, cloud, and security services. Comparable SMB target customer and full-stack managed services offering.

Broad incumbents

• Accenture (Managed Services): Accenture operates broad managed IT, cloud, and cybersecurity services through its Technology and Cloud practices. A much larger global SI that competes with regional MSPs for mid-market managed services deals, though not a SMB-focused specialist.
• IBM Managed Services: IBM offers broad managed IT, cloud, and cybersecurity services as part of a much larger global services portfolio. Adjacent incumbent competing for the same enterprise/mid-market managed services wallet but at vastly larger scale and global reach.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/liss_tech
• Facebookfacebook.com/lisstechnologies
• LinkedInlinkedin.com/company/lisstechnologies/?viewAsMember=true
• Instagraminstagram.com/lisstechnologies

Compliance14 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about LISS Technologies