WebDoc
WebDoc is a Pakistan-based telemedicine and advisory platform connecting consumers in Pakistan, Afghanistan, and Dubai with doctors, veterinarians, agricultural experts, and lawyers via mobile and web, bundled with a micro-insurance suite underwritten by DIGI Insurance.
- Company typePrivate
- Founded2017
- HeadquartersIslamabad, Pakistan
- Headcount11–50
- GTM typeB2C
- OfferingSoftware
What WebDoc does
WebDoc (WebDoc Pvt. Ltd.) is an Islamabad-headquartered digital health platform founded in 2017 that operates a telemedicine and multi-category advisory marketplace across Pakistan, Afghanistan, and Dubai. The platform connects consumers to certified doctors, veterinary doctors, agricultural experts, and legal advisors via audio, video, and chat consultations delivered through a self-serve mobile application (Google Play and Apple App Store) and web portal, with a stated goal of connecting users to a doctor in 30 seconds. The product portfolio spans three layers: core telemedicine (doctor, vet, agri, legal advisory), a micro-insurance suite (health, accidental life, crop, livestock, mobile, women health) underwritten by DIGI Insurance Limited and distributed by WebDoc as a corporate insurance agent, and a tech services line (payment gateway, project development, white-label solutions) sold to enterprise clients.
The underlying technology is a cloud-based, HIPAA-compliant telemedicine stack with payment gateway integration and mobile applications for iOS and Android, supplemented by an appointment-booking portal at appointment.webdoc.com.pk. WebDoc monetizes through per-consultation transaction fees, insurance commissions, subscription packages, and B2B tech/white-label services, with a white-label client roster that includes RSA Pakistan, BITM, GMCars, HireIt, D-Forum, and e-compare. Distribution is anchored by partnerships with all four major Pakistani mobile operators (Telenor, Jazz, Zong, Ufone), fixed-line incumbent PTCL, and the dominant mobile wallets easypaisa and JazzCash.
The company is privately held and bootstrapped, with no disclosed funding rounds, no parent company, and no subsidiaries. It is led by founder and CEO Asim Alam, who established the business with a mission to extend healthcare access to underserved populations. Headcount is 11-50 employees, and the founder's claim of serving 65 million+ Pakistanis is not corroborated by other disclosed metrics; the company website displays placeholder counters of "0+" across user, consultation, and financial inclusion figures. The combination of a broad product surface with a small operating footprint and absence of disclosed capital or revenue is consistent with an early-stage commercial operation rather than a scaled platform.
WebDoc firmographics
Firmographics- Name
- WebDoc
- Legal name
- WebDoc Pvt. Ltd.
- Website
- https://webdoc.com.pk
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- WebDoc is a Pakistan-based telemedicine and advisory platform connecting consumers in Pakistan, Afghanistan, and Dubai with doctors, veterinarians, agricultural experts, and lawyers via mobile and web, bundled with a micro-insurance suite underwritten by DIGI Insurance.
- Ownership category
- akta.pro rank
WebDoc industry classification
Industry- Product category
- Telemedicine
- NAICS
- Offices of Physicians (6211)
- SIC
- Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011)
- akta.pro primary industry
- Prescription-Based Digital Clinics (Condition-Specific Rx Programs) (HLALAAAD)
Keywords
Where WebDoc is headquartered
LocationHeadquarters
- HQ city
- Islamabad
- HQ country
- Pakistan
- HQ region
- Asia
Offices1 record
Markets served
WebDoc business model
Business model- GTM type
- B2C
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Doctor Consultation Fees: Users pay consultation fees for video/audio/chat sessions with doctors. Refunds are issued as app credits for eligible cases per customer experience policy.
- Insurance Premiums: WebDoc acts as corporate insurance agent for DIGI Insurance Limited, offering health, accidental life, crop, livestock, mobile, and women health insurance policies.
- Subscription Packages: Registered users access specific areas of the app and services through subscriptions. Subscriptions are non-transferable and priced per the company's discretion.
- Tech Services: Payment gateway services, project development, and white-label services provided to business clients.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Consultation-based pricing |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels6 records
WebDoc product offering
Product offeringCore offering
WebDoc operates an online health platform that connects patients with licensed doctors via audio, video, and chat consultations within 30 seconds, available through iOS and Android mobile apps and a web portal. Beyond core telemedicine, the platform distributes micro-insurance products (health, accidental life, crop, livestock, mobile, women health insurance) underwritten by DIGI Insurance Limited, and offers adjacent advisory services including tele-veterinary, tele-agriculture, and legal consultations, plus tech services such as payment gateway, project development, and white-label solutions for businesses.
Product overview
WEBDOC is a multi-service digital platform offering telemedicine consultations, micro-insurance products, and tech services. The core offering is the Online Healthcare Consultation platform connecting users with doctors via audio/video calls within 30 seconds. Adjacent advisory services include tele-veterinary (Vet Doctor Service), tele-agriculture (Agri Expert Service), and legal advisory (Lawyer Service). The insurance portfolio encompasses Health Insurance, Personal Accidental Insurance, Crop Insurance, Livestock Insurance, Mobile Insurance, and Women Health Insurance, all underwritten by DIGI Insurance. Tech Services include a Payment Gateway, Project Development, and White Label Service for businesses. The platform operates via web and mobile apps (Google Play, App Store) with access to a network of Phygital Hospitals. Health blogs provide educational content, and consultations are available via audio, video, and chat modes.
Differentiator
Problem solved
Functional benefit
Brands
- WEBDOC: Telemedicine platform providing online doctor consultations, health insurance, and tech support services
- Webdoc Health
- WebDHT
- Digi Insurance
Products and services
- Online Healthcare Consultation (Doctor Service) Core telemedicine offering connecting users with licensed PMDC-certified doctors via audio and video calls for medical consultations, prescriptions, counseling, and ongoing care, with connection reportedly established within 30 seconds via the WebDoc mobile app or web portal.
- Tele-Veterinary Consultation (Vet Doctor Service) Tele-veterinary service connecting pet and livestock owners with licensed veterinary doctors via audio calls for animal health consultations, preventive care, and treatment guidance.
- Tele-Agri Advisory (Agri Expert Service) Agricultural advisory service connecting farmers with certified agricultural experts via audio calls for crop health, soil management, fertilization, irrigation, and pest control guidance.
- Legal Advisory Service (Lawyer Service) Legal consultation service connecting users with qualified legal professionals via audio calls for guidance on contracts, property matters, family law, and regulatory compliance.
- Health Insurance Micro health insurance plan offering daily, monthly, and annual plans with unlimited doctor consultations, in-patient coverage, claims processing within 24 hours, and family coverage options, underwritten by DIGI Insurance Limited and distributed through WebDoc's platform.
- Personal Accidental Insurance Personal accidental insurance coverage providing financial protection against accidental injury, disability, or death, including final expenses, debt coverage, and income replacement.
- Crop Insurance Crop insurance product combined with expert agricultural advisory covering soil treatment, crop management, plant pathology consultation, and financial protection against crop failure.
- Livestock Insurance Livestock insurance protecting against animal illness and injury, combined with access to WebDoc's veterinary doctors and income protection for farms.
- Mobile Insurance Mobile device protection insurance covering theft, screen damage, water damage, and accidental mishaps with quick claims processing.
- Women Health Insurance Health insurance tailored for women providing free telephonic consultations, family coverage, and convenient access to medical support.
- Payment Gateway Secure payment processing gateway enabling seamless online transactions with multiple payment options, easy integration, and responsive customer support, offered as a tech service to business clients.
- Project Development End-to-end custom project development service covering planning, design, implementation, and evaluation within set timelines and budget constraints, offered to business clients.
- White Label Service White label software solutions enabling businesses to expand their portfolio with software development and marketing services under their own brand; clients referenced include RSA Pakistan and BITM.
- Phygital Hospitals Network of WEBDOC-affiliated physical hospitals (including WEBDOC Medical Complex and Phygital Healthcare) providing in-person medical services complementing the digital telemedicine platform.
Quantifiable outcome
- Connect with a doctor online in just 30 seconds
- +2 more outcomes
Companies that use WebDoc
Customer profileNamed customers3 records
Segments5 records
Ideal customer profiles5 records
WebDoc technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
WebDoc partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and minor.
- DIGI Insurance LimitedcoreWebDoc acts as corporate insurance agent for DIGI Insurance Limited. Insurance policies including health, accidental life, crop, livestock, mobile, and women health insurance are underwritten by DIGI Insurance Limited in compliance with applicable laws and regulations.
- TelenorminorTelecom partner providing mobile distribution channel for WebDoc services in Pakistan.
- JazzminorTelecom partner with JazzCash mobile financial services integration for payment processing.
- ZongminorTelecom partner providing mobile distribution channel for WebDoc services.
- UfoneminorTelecom partner providing mobile distribution channel for WebDoc services.
- easypaisaminorMobile wallet and financial services partner for payment processing.
- JazzCashminorMobile financial services partner for payment processing and transactions.
- Askari LifeminorInsurance partner shown in valued partners section.
- RSA PakistanminorWhite-label service client for digital solutions.
- PTCLminorTelecom partner in valued partners section.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
WebDoc competitors and assessment
Company assessmentDirect peers
- Sehat Kahani: Pakistan-headquartered telemedicine platform connecting patients (often in underserved areas) to verified doctors via video and chat. Most direct in-country competitor on patient acquisition channels and clinical scope.
- oladoc: Pakistani online doctor-booking and telemedicine platform offering video consultations and in-clinic appointment booking. Closely comparable on DTC telemedicine model targeting Pakistani consumers.
- Marham: Pakistan-based digital health platform offering doctor search, appointments, and teleconsultations. Comparable on doctor marketplace dynamics and Pakistani consumer focus.
- MyDoctor.pk: Pakistani telemedicine provider offering online video/phone consultations with physicians. Direct overlap in DTC virtual care model and geographic market.
- Practo: India-headquartered telehealth and doctor-booking platform with operations across South Asia. Comparable on consumer-facing doctor consultation marketplace model, though at substantially larger scale.
- Halodoc: Indonesia-based telehealth platform offering doctor consultations, pharmacy delivery, and home lab services. Comparable on emerging-market DTC telemedicine + insurance/adjacent services model.
- MFine: India-based on-demand telemedicine and digital health platform partnering with hospitals and doctors. Comparable on app-based teleconsultation delivery and Indian/South-Asian consumer orientation.
Broad incumbents
- Tata 1mg: Large Indian digital health platform combining e-pharmacy, teleconsultations, and diagnostics. Comparable on bundled healthcare services, though pharma distribution differentiates its mix.
- Teladoc Health: Global incumbent in virtual care offering telehealth, chronic care, and mental health. Relevant as a reference point for how bundled virtual-care-and-insurance models are commercialized at scale.
- Ping An Good Doctor: China-based integrated online healthcare platform combining consultations, insurance, and pharmacy. Comparable architecture to WebDoc's bundled health + insurance approach, though operating at vastly greater scale and regulatory environment.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights5 records
Customer concentration
WebDoc social profiles
Digital presenceWebDoc financial estimates
Financial estimateRevenue estimate
Valuation estimate
WebDoc leadership team
Management profileNumber of profiles
Profiles1 record
WebDoc funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
WebDoc M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about WebDoc
What does WebDoc do?
WebDoc operates an online health platform that connects patients with licensed doctors via audio, video, and chat consultations within 30 seconds, available through iOS and Android mobile apps and a web portal. Beyond core telemedicine, the platform distributes micro-insurance products (health, accidental life, crop, livestock, mobile, women health insurance) underwritten by DIGI Insurance Limited, and offers adjacent advisory services including tele-veterinary, tele-agriculture, and legal consultations, plus tech services such as payment gateway, project development, and white-label solutions for businesses.
Is WebDoc a public or private company?
WebDoc is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was WebDoc founded?
WebDoc was founded in 2017. It employs 11 to 50 people.
Where is WebDoc based?
WebDoc is headquartered in Islamabad, Pakistan, in the Asia region.
How does WebDoc make money?
Four revenue lines are on record. Doctor Consultation Fees are the primary driver. The others are insurance Premiums, subscription Packages and tech Services.
Who are WebDoc's main competitors?
Direct peers on record are Sehat Kahani, oladoc, Marham, MyDoctor.pk, Practo, Halodoc and MFine. Broad incumbents are Tata 1mg, Teladoc Health and Ping An Good Doctor.
Does WebDoc have an API?
No public API is recorded for WebDoc.
What industry is WebDoc in?
WebDoc's product category is Telemedicine. Its primary akta.pro industry code is HLALAAAD, Prescription-Based Digital Clinics (Condition-Specific Rx Programs). Its NAICS code is 6211 and its SIC code is 8000.