Concord Technology Group

What Concord Technology Group does

Concord Technology Group is a managed service provider (MSP) headquartered in Concord Township, Ohio, founded in 2008. The firm delivers network monitoring and management, voice/data/internet connectivity, data backup and disaster recovery, and cybersecurity services to small, medium, and enterprise-class businesses in Ohio and nationally. Its core service portfolio includes 24/7 Insight Network Monitoring with incident escalation and event logging; a unified communications suite spanning VoIP, SIP Trunking, MPLS, VPN, SD-WAN, and internet access media from 1.5 MB to 1 G speeds; and a business continuity solution featuring automatic backup as frequently as every 15 minutes with file restoration in approximately 30 minutes and virtual-server failover, backed by remote SAS70 Type II / HIPAA-compliant data centers. Security offerings center on Fortinet Unified Threat Management and Next-Generation Firewalls, augmented by Carbon Black endpoint protection, while network infrastructure deployments rely on Dell, HP, IBM, VMware, and Veeam components, with Juniper and Aerohive for switching and wireless. The underlying technology stack is assembled from third-party vendor platforms rather than proprietary IP, with the firm's own contribution concentrated in integration, monitoring orchestration, and managed-service delivery wrapped around an aggregator role for more than 150 telecommunications carriers.

The business model blends three revenue streams: (1) recurring managed-services subscriptions for network monitoring, security management, and cybersecurity billed monthly; (2) margin on technology resale of hardware, software, and telecommunications services — leveraging Fortinet Platinum Partner and Dell Partner Direct Preferred Preferred-tier designations to underwrite trust and earn reseller economics; and (3) professional services for Office 365 integration and ongoing support, positioned as a discount-plus-support alternative to buying direct from Microsoft. Pricing is fully quote-based with no published tiers; a free network needs assessment is offered as the lead-generation mechanism. Go-to-market is sales-led and direct: phone, website contact forms, and on-site engagement targeting SMBs as the primary segment with selective enterprise expansion. The company is privately held by its founders, reports 1-10 employees, discloses no external funding, and operates as a bootstrapped regional MSP with national service-reach claims.

Name

Concord Technology Group

Legal name

Concord Technology Group LLC

Website

https://thectgllc.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

1–10 employees

Short description

Concord Technology Group is an Ohio-based managed service provider offering 24/7 network monitoring, voice/data/internet, data backup and disaster recovery, and Fortinet-powered cybersecurity to small, medium, and enterprise businesses across Ohio and nationally.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA)

Keywords

• Managed IT services
• Network monitoring management
• Data backup recovery
• Business VoIP services
• Network security solutions

Headquarters

HQ city

Painesville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Managed Services (Recurring Subscriptions): Ongoing monitoring and management services for business networks, delivered as recurring subscription contracts. Includes network monitoring and management, security management, and cybersecurity services billed on a subscription basis.
2. Technology Reselling: Revenue from reselling hardware, software, and telecommunications services from vendor partners including Fortinet, Dell, HP, IBM, VMware, Veeam, and others. As an authorized reseller with Platinum (Fortinet) and Partner Direct Preferred (Dell) designations, they earn margins on hardware, software, and security appliance sales.
3. Professional Services and Integration: Integration and support services for Office 365 and other solutions. The company offers better deals than purchasing from Microsoft directly, bundling comprehensive integration and support services with discounted software licensing.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Concord Technology Group is a managed service provider that delivers outsourced IT and telecommunications services to small, medium, and enterprise-class businesses. Its core offerings include 24/7 network monitoring and management, voice/data/internet connectivity (VoIP, SIP, MPLS, SD-WAN), data backup and disaster recovery, network infrastructure deployment, and managed cybersecurity solutions powered by Fortinet. The company also resells hardware, software, and connectivity services from a broad partner ecosystem while bundling integration and support services.

Product overview

Concord Technology Group operates as a Managed Service Provider offering a unified portfolio of technology solutions centered on network management, security, and cloud services. Their core offerings include Network Monitoring & Management (with 24/7 monitoring), Voice/Data/Internet telecommunications (VoIP, SIP, MPLS, SD-WAN), Data Backup & Disaster Recovery (with 15-minute backup intervals), Network Infrastructure (servers and routing), and Cybersecurity Services powered by Fortinet. They also provide Office 365 integration and support. The company serves as a Platinum Fortinet reseller and Dell Partner Direct Preferred partner, reselling and integrating solutions from HP, IBM, VMware, Veeam, and other enterprise technology vendors.

Differentiator

Problem solved

Functional benefit

Products and services

• Network Monitoring & Management Provides comprehensive IT support for remotely monitoring devices and complete network management solutions, including incident escalation, event logging, and on-site support with 24/7 monitoring for improved network visibility and performance. Aimed at SMBs and enterprises without full in-house IT staff.
• Voice, Data, & Internet Provides telecommunications solutions including VoIP, SIP Trunking, PRI, local and long-distance services, MPLS, VPN, SD-WAN, Point-to-Point, business class cable, T1, Fiber, Coax, Wireless, and Satellite internet connectivity at speeds from 1.5 MB to 1 G. Sold to businesses through carrier aggregation.
• Data Backup & Disaster Recovery Business continuity solution offering automatic data backup as frequently as every 15 minutes, file restoration in approximately 30 minutes, virtual server failover, remote server backup, and regulatory compliance via SAS70 Type II and HIPAA-compliant remote data centers.
• Network Infrastructure Customized security and network infrastructure solutions including server, storage, and routing products from Dell, HP, IBM, Veeam, and VMware, with Dell Partner Direct Preferred certification enabling onsite server testing and deployment.
• Fortinet Security Solutions Fortinet Unified Threat Management security platform and Next-Generation Firewalls providing network protection and management with Advanced Threat Protection and FortiOS 6 features, including over 150 standard capabilities. Resold and integrated by CTG as a Platinum Partner.
• Managed Cybersecurity Services Network and security infrastructure management providing improved response times, greater network stability, seamless hardware and software integration, network availability, reliable remote connectivity, added flexibility, and enhanced security infrastructure for business customers.
• Office 365 Integration & Support Specialized integration and support services for Microsoft Office 365, offering better pricing than direct Microsoft purchases, with comprehensive integration and ongoing support bundled in.

Quantifiable outcome

• Automatic data backup every 15 minutes with file restoration in approximately 30 minutes
• +1 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

16 partnerships are on record, tiered flagship, core and supporting.

• FortinetflagshipChannel Partner/ Reseller/ DistributorConcord Technology Group is an authorized Fortinet reseller and has earned the Platinum Partner designation — the highest partner level. They resell Fortinet's Unified Threat Management security platform, including Advanced Threat Protection and FortiOS 6. The company positions Fortinet as a core featured partner, marketing Fortinet Next-Generation Firewalls on their website as a key solution offering.
• DellflagshipChannel Partner/ Reseller/ DistributorConcord Technology Group holds a Dell Partner Direct Preferred seal, which ensures clients that server testing has been performed onsite at their testing facility in Ohio. They resell Dell servers and hardware as part of their network infrastructure solutions.
• MicrosoftcoreTechnology or IntegrationConcord Technology Group provides specialized integration and support for Microsoft Office 365. They offer better deals than purchasing from Microsoft directly, with comprehensive integration and support services bundled with discounted software licensing. The company is also an authorized reseller of Microsoft products.
• HPcoreChannel Partner/ Reseller/ DistributorHP is listed as a key network infrastructure partner. Concord Technology Group partners with HP for server and hardware solutions as part of their customized network infrastructure offerings.
• IBMcoreChannel Partner/ Reseller/ DistributorIBM is listed as a key server and IT infrastructure partner. Concord Technology Group leverages its partnership with IBM to provide server solutions as part of their network infrastructure services.
• VMwarecoreTechnology or IntegrationVMware is listed as a key technology partner. Concord Technology Group provides solutions that include VMware virtualization software and services as part of their cloud and network infrastructure offerings.
• VeeamcoreTechnology or IntegrationVeeam is listed as a key partner for data backup, disaster recovery, and intelligent data management software for virtual, physical, and multi-cloud infrastructures.
• Juniper NetworkscoreChannel Partner/ Reseller/ DistributorJuniper Networks is listed as a key networking partner. Concord Technology Group leverages Juniper's routing, switching, network management software, and network security products in their solutions.
• Riverbed TechnologysupportingTechnology or IntegrationRiverbed is listed as a partner providing network performance monitoring, application performance management, edge computing, Wi-Fi, WAN optimization, and SD-WAN solutions integrated into Concord's offerings.
• AerohivesupportingTechnology or IntegrationAerohive is referenced for revolutionary Wi-Fi solutions delivering enhanced performance. Concord Technology Group offers Aerohive's enterprise Wi-Fi technology as part of their wireless solutions.
• BlueBridge NetworkssupportingTechnology or IntegrationBlueBridge Networks provides best-in-class data center services including colocation, virtualization, cloud computing, disaster recovery, managed services, storage, backup, and security. Concord Technology Group leverages these services for their customers.
• Carbon BlacksupportingTechnology or IntegrationCarbon Black develops endpoint security software designed to detect malicious behavior and prevent malicious files from attacking organizations. Concord Technology Group integrates Carbon Black's endpoint security into their cybersecurity offerings.
• MasergysupportingTechnology or IntegrationMasergy delivers managed SD-WAN, cloud communications, and managed security to global enterprises. Concord Technology Group partners with Masergy to provide these services to their customer base.
• XirrussupportingChannel Partner/ Reseller/ DistributorXirrus is listed as a key partner providing wireless networking solutions. Concord Technology Group integrates Xirrus wireless technology into their network infrastructure and wireless solutions offerings.
• FusionsupportingChannel Partner/ Reseller/ DistributorFusion is listed as a telecommunications partner providing voice and data services. Concord Technology Group resells Fusion's services as part of their telecommunications solutions.
• Spectrum (Charter Communications)supportingChannel Partner/ Reseller/ DistributorCharter Communications operates under the Spectrum brand and provides telecommunications and mass media services. Concord Technology Group resells Spectrum services as part of their internet and data connectivity solutions.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Burwood Group: IT consulting and managed services firm delivering network, security, and cloud infrastructure to mid-market and enterprise — overlapping services, partner-driven delivery, and compliance focus.
• NetGain Technologies: Regional managed service provider serving small and mid-market businesses with network monitoring, security, and cloud services — directly comparable service portfolio and SMB/mid-market GTM.
• Ntiva: Mid-market managed IT services and security provider with subscription monitoring, backup/DR, and VoIP offerings — direct overlap on managed services, security, and unified communications.
• CMIT Solutions: Franchised managed IT services network targeting SMBs with network management, cybersecurity, and backup — directly comparable SMB-focused MSP model with multi-region coverage.
• Dataprise: Managed IT and cybersecurity provider offering 24/7 monitoring, backup/DR, and cloud/voice services to SMB and mid-market — comparable service portfolio and recurring revenue model.
• ITsavvy: Mid-market IT solutions provider combining managed services, security, and technology reselling (similar VAR-plus-MSP model) — comparable breadth of network, voice/data, and managed offerings.

Broad incumbents

• ConnectWise: Large incumbent provider of PSA, RMM, and managed services platforms used by MSPs themselves — comparable market category but operates as a software/platform incumbent rather than a direct services competitor.
• Kaseya: Broad IT management platform vendor offering RMM, security, and backup tooling — sits in the same MSP ecosystem but competes via platform rather than direct services.
• CompuCom: Large incumbent managed services and workplace IT provider with network monitoring, security, and voice — overlapping capabilities but typically serves larger enterprise customers than Concord.

Others

• BlueBridge Networks: Ohio-based data center, colocation, cloud, and managed services provider already a partner of Concord — comparable Ohio geography and complementary infrastructure services that overlap with Concord's data center offerings.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/concordtecgroup
• Facebookfacebook.com/ConcordTechnologyGroup

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Concord Technology Group