VOX Telehealth

What VOX Telehealth does

VOX Telehealth is a private, New Jersey-based healthcare technology company founded in 2014 that sells an enterprise patient engagement platform to hospitals, health systems, ambulatory surgical centers, payers, and self-insured employers. The company combines a proprietary technology platform with a human Concierge Adherence Management Team to support patients across the full episode of care, from 30 days pre-operative through 90 days post-operative in surgical contexts and across longitudinal chronic and population health pathways. Its flagship offering is the VOX+WPI HealthHub, powered by the patented Whole Person Index (WPI) risk stratification methodology and the proprietary VOXScore adherence measurement.

The product suite is organized as a platform-plus-modules architecture spanning OrthoCare (total joint replacement and sports medicine), SpineCare, ERAS Solutions, ColorectalCare, Women's Health (FemmeCare for C-section and hysterectomy), Physical Therapy Solutions, CardioCare, TransplantCare, BariatricCare, NeuroCare for stroke rehabilitation, and Remote Therapeutic Monitoring (RTM). Advanced Care Journeys are multi-lingual, procedure-specific, and customizable to provider protocols, with an alert escalation and notification system that surfaces only identified-need patients to care coordinators. The platform is differentiated by its AAOS PROMs Vendor Program selection and AJRR authorized vendor status, which provide credentialed access to orthopedic registries and benchmarking data.

The business model is enterprise SaaS with annual or multi-year subscription fees, one-time setup/implementation fees, and procedure-specific solution modules priced via negotiation rather than published tiers. VOX distributes exclusively through direct B2B enterprise sales supplemented by channel partnerships (AAOS, AJRR, healthcare purchaser coalitions) and recent strategic collaborations (USPM for employers, NCMSF for underserved North Carolina communities). Revenue, funding, and headcount growth metrics are not publicly disclosed; the company is founder-controlled under CEO David Brown with no disclosed institutional capital.

Name

VOX Telehealth

Legal name

VOX Telehealth, LLC

Website

https://voxtelehealth.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Short description

VOX Telehealth is a private healthcare technology company that sells an enterprise patient engagement platform—combining proprietary technology with a human concierge team—to hospitals, health systems, payers, and employers for surgical, chronic, and population health episodes of care.

Ownership category

akta.pro rank

Product category

Healthcare Patient Engagement Software

NAICS

Offices of Physicians (6211), Offices of Physical, Occupational and Speech Therapists, and Audiologists (62134)

SIC

Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Remote Therapeutic Monitoring (RTM) & Digital Rehabilitation Platforms (HLALABAK)

akta.pro secondary industries

Orthopedics & Sports Medicine Telemedicine Platforms (HLALAGAO), Healthcare On‑Demand Platforms (Telehealth, Home Care, Nursing) (BPAMAHAH)

Keywords

• Patient engagement platform
• Perioperative care software
• Remote therapeutic monitoring
• Care journey solutions
• PROMs collection software

Headquarters

HQ city

Pennington

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Subscription/Software Platform Fees: Annual or multi-year subscription fees for access to the VOX platform and care journey programs. Terms of Service indicates subscription payments charged on pre-pay basis for monthly or annual subscription periods.
2. Setup/Implementation Fees: One-time setup fees for establishing services and customizing care journeys for health system partners
3. Program-Specific Solutions: Various procedure-specific solutions (OrthoCare, SpineCare, ERAS, ColorectalCare, Women's Health, CardioCare, etc.) delivered as configurable program modules

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

VOX Telehealth provides a proprietary hybrid patient engagement platform (the VOX+WPI HealthHub) that combines proactive technology with a human Concierge Adherence Management Team to deliver procedure-specific Advanced Care Journeys across the perioperative episode of care. The platform is powered by the patented Whole Person Index (WPI) risk-stratification methodology and VOXScore adherence measurement, and is sold as a B2B subscription to hospitals, health systems, surgical centers, payers, and self-insured employers. It serves multiple service lines including orthopedic, spine, ERAS, colorectal, women's health, cardiovascular, bariatric, transplant, neuro/stroke rehab, and physical therapy.

Product overview

VOX Telehealth offers a platform-plus-modules architecture centered on the VOX+WPI HealthHub, a proactive hybrid engagement platform that combines proprietary technology with human concierge navigational support. The core platform is powered by the Whole Person Index (WPI) for health risk stratification and includes the VOXScore adherence measurement tool. The solution suite spans multiple clinical specialties including OrthoCare (joint replacement), SpineCare, CardioCare, Women's Health, ERAS, ColorectalCare, BariatricCare, Physical Therapy, TransplantCare, and NeuroCare for stroke rehabilitation. Additional modules include Remote Therapeutic Monitoring (RTM) for reimbursement optimization. All programs utilize the proprietary Concierge Adherence Management Team for human support alongside the digital platform.

Differentiator

Problem solved

Functional benefit

Brands

• OrthoCare: Inpatient and outpatient solutions for total joint replacement (TJR)
• SpineCare
• ERAS Solutions
• ColorectalCare
• Women's Health
• Physical Therapy Solutions
• CardioCare
• TransplantCare
• BariatricCare
• NeuroCare
• Whole Person Index (WPI)
• Remote Therapeutic Monitoring

Products and services

• VOX+WPI HealthHub Proactive hybrid engagement platform powered by the proprietary Whole Person Index (WPI) that translates complex health data into prioritized, actionable insights at individual, population, and community levels — the core B2B platform sold to healthcare providers, payers, and employers.
• OrthoCare Inpatient and outpatient care journey solution for total joint replacement (hip and knee), including sports medicine for shoulder procedures. Supports patients from 30 days pre-operative through 90 days post-operative recovery. Customers include hospitals, health systems, and orthopedic practices.
• SpineCare Orthopedic and neurological care journey for surgical and non-surgical spine pathways with chronic pain management. Supports and guides patients from surgical decision through recovery.
• ERAS Solutions Enhanced Recovery After Surgery (ERAS) solutions that incorporate ERAS protocols within care journeys to support patients and perioperative initiatives.
• ColorectalCare Colorectal procedure care journey that ensures patients are fully prepared and optimized, helps expedite recovery, and reduces related complications.
• Women's Health Solutions (FemmeCare for C-Section, FemmeCare for Hysterectomy, Mother & Child, Breast Reconstruction) Holistic women's health care journey suite including FemmeCare for C-Section, FemmeCare for Hysterectomy, Mother & Child, and Breast Reconstruction — taking a holistic view of clinical care services for women and children.
• Physical Therapy Solutions Non-surgical care journey for all musculoskeletal (MSK) conditions ensuring continued adherence, tracking longitudinal progress, and facilitating Remote Therapeutic Monitoring (RTM) reimbursement.
• CardioCare Solutions Heart failure and stroke rehabilitation care journey providing navigational support for patients, covering fragile procedures through minimally invasive outpatient interventions.
• TransplantCare Solutions Care journey suite that helps optimize waitlist coordination, prepare recipients for procedures, and provide transparent recovery management for long-term transplant outcomes.
• BariatricCare Solutions BariatricCare Program and Weight Loss & Wellness care journey solutions for non-surgical and surgical pathways, ensuring patient pull-through and long-term success.
• NeuroCare for Stroke Rehabilitation Stroke rehabilitation care journey providing continued transparency throughout recovery and navigational support to patients and caregivers for life-long care journeys.
• Remote Therapeutic Monitoring (RTM) Surgical, physical therapy, and chronic pain programs that fully facilitate all data collection and engagement requirements to ensure optimal patient outcomes and maximize Remote Therapeutic Monitoring (RTM) reimbursement.

Quantifiable outcome

• 84% Very Satisfied patient satisfaction rate
• +10 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Five partnerships are on record, tiered core.

• U.S. Preventive Medicine (USPM)coreStrategic or Co-development Partner · 23 June 2026Strategic partnership delivering comprehensive whole-person health and care navigation experience for employer populations. Combines VOX's HealthHub with USPM's population health management, risk-stratification, health coaching, and nurse-based condition management services for chronic conditions, weight-loss, and behavioral health.
• North Carolina Medical Society Foundation (NCMSF)coreStrategic or Co-development Partner · 10 June 2026Strategic collaboration to expand access to whole-person health resources across North Carolina, focusing on underserved communities, rural populations, and independent medical practices. Integrates VOX+WPI HealthHub with NCMSF's statewide network and Community Practitioner Program.
• American Academy of Orthopaedic Surgeons (AAOS)coreGTM or Marketing Partner · 18 June 2024Selected to participate in AAOS PROMs Vendor Program, supporting AAOS and its 39,000 members in optimizing PROMs collection to facilitate best practices and improve outcomes. Provides market credibility and access to orthopedic surgeon network.
• Dr. Katie Kaney, PhDcoreStrategic or Co-development Partner · 24 May 2024Partnership with Dr. Katie Kaney for the Whole Person Index (WPI) - a patented methodology for health risk stratification that incorporates behavior/adherence along with genetic, social, and clinical status. WPI is embedded within VOX's platform to generate action plans and track longitudinal outcomes.
• American Joint Replacement Registry (AJRR)coreTechnology or Integration · 12 June 2017Appointed as AJRR authorized vendor. VOX OrthoCare Program is compliant with AJRR collection measures and can submit patient outcome data on behalf of clients. Provides clients access to national benchmark data for quality improvement.

Scale indicators12 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Twistle by Health Catalyst: Patient engagement platform (acquired by Health Catalyst) automating perioperative and chronic-condition pathways for health systems. Direct overlap with VOX's care-journey and ERAS programs; Health Catalyst's broader data platform provides stronger data-integration capabilities.
• CipherHealth: Broader patient engagement and outreach platform used by health systems for rounding, post-discharge follow-up, and care transitions. Overlaps with VOX's readmission-reduction and post-discharge use cases but serves a wider portfolio beyond perioperative care.
• Phreesia: Public patient intake, engagement, and care-management platform with broad health-system reach. Comparable buyer and adjacent patient-engagement functionality, though anchored in intake/check-in rather than perioperative care journeys.
• GetWellNetwork: Established enterprise patient engagement platform with deep health-system penetration. Comparable buyer (hospitals/health systems) and overlapping patient-engagement functionality, though broader in scope (inpatient experience, care plans) than VOX's surgical focus.

Direct peers

• Force Therapeutics: Direct competitor in digital musculoskeletal and orthopedic care pathways, offering episode-based patient engagement for joint replacement and sports medicine. Closely mirrors VOX's OrthoCare and SportsMed programs in target buyer (orthopedic service lines), business model (B2B subscription), and care-journey architecture.
• HealthLoop: Automated patient engagement and check-in platform for perioperative and chronic care; comparable in automating pre/post-op education and PROMs-style follow-up. Now part of GetWellNetwork but historically a direct VOX competitor.
• Wellbe: Patient engagement platform specializing in episode-of-care pathways for joint replacement and other surgical procedures. Closely aligned with VOX's OrthoCare and ERAS Solutions on orthopedic service-line focus and hospital-system GTM.
• SeamlessMD: Digital care-journey platform for surgery and recovery, used by hospitals to engage patients across perioperative episodes. Highly comparable to VOX in target customer (health systems), use case (pre/post-surgical engagement), and remote monitoring-enabled reimbursement model.

Emerging players

• Vivify Health: Remote patient monitoring and virtual care platform for chronic and post-acute conditions. Comparable to VOX on remote monitoring reimbursement mechanics (RTM/RPM) and patient adherence workflows, with stronger presence in chronic disease management than perioperative.
• Medisafe: Patient medication-adherence platform combining a digital app with human support elements. Comparable to VOX on the adherence-management theme and hybrid tech-plus-human model, but focused on medication adherence rather than full care journeys.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/voxtelehealth
• LinkedInlinkedin.com/company/vox-telehealth
• Facebookfacebook.com/440997079281682

Revenue estimate

Valuation estimate

Number of profiles

Profiles21 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about VOX Telehealth