RoundTable Technology
RoundTable Technology is a managed IT services provider founded in 2010 that delivers managed IT support, cybersecurity, compliance, and virtual CIO services to approximately 300 nonprofit organizations and mission-driven SMBs across the US Northeast and South.
- Company typePrivate
- Founded2010
- HeadquartersLewiston, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What RoundTable Technology does
RoundTable Technology, Inc. is a privately held managed IT services provider founded in 2010 in Lewiston, Maine, with regional operations in New York City and Dallas. The company delivers managed IT support, co-managed IT, compliance, cybersecurity training (SAFE Program), and Strategic Services (virtual CIO/CTO/CISO/CDO advisory) primarily to nonprofit organizations (~70% of customers) and mission-driven small and medium-sized businesses (~30%), serving approximately 300 organizations with a team of 35 staff and consultants.
The core product is the RoundTable Complete Plan, a subscription managed-IT offering that bundles unlimited support, proactive monitoring, patch management, malware protection, documentation, and dedicated customer success management, marketed as costing less than a full-time IT employee. The underlying technology stack is partner-led rather than proprietary: Datto (Blue Diamond partner since 2021, top 2% globally) provides backup, disaster recovery, and business continuity; Drata provides continuous security and compliance monitoring (supporting the 2022 SOC 2 Type 2 attestation); HaloPSA supports the client portal; and Bill.com handles billing. Compliance-as-a-Service and Strategic Services are positioned as recurring upsells layered on the managed-IT base.
Revenue mechanics are primarily monthly recurring managed-services subscriptions supplemented by project-based delivery and virtual executive services. Sales are consultative and direct, anchored by 15-minute discovery calls and reinforced through content marketing, webinars, and community engagement in nonprofit associations. The business has scaled organically with no public funding rounds or institutional ownership disclosed, and holds a clean SOC 2 Type 2 attestation (November 2022, MJD Advisors) as its principal third-party credibility signal.
RoundTable Technology firmographics
Firmographics- Name
- RoundTable Technology
- Legal name
- RoundTable Technology, Inc.
- Website
- https://roundtabletechnology.com
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- RoundTable Technology is a managed IT services provider founded in 2010 that delivers managed IT support, cybersecurity, compliance, and virtual CIO services to approximately 300 nonprofit organizations and mission-driven SMBs across the US Northeast and South.
- Ownership category
- akta.pro rank
RoundTable Technology industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (5415), Computer Systems Design and Related Services (54151), Other Computer Related Services (541519), Business Service Centers (56143)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Consulting Services (8742), Services-Management Services (8741)
- akta.pro primary industry
- Service Desk & ITSM Outsourcing (BPAEAMAF)
- akta.pro secondary industries
- IT Service Desk & End-User Support (L1/L2) (BPAAACAA), Service Desk & Help Desk Services (BPAEAJAA), Workplace Service Desk & Onsite Support (Deskside/Field Services, VIP Support) (BPAEAIAJ)
Keywords
Where RoundTable Technology is headquartered
LocationHeadquarters
- HQ city
- Lewiston
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
RoundTable Technology business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Recurring managed IT support services including unlimited access to support team, proactive monitoring, patch management, malware protection, and cybersecurity tools through the RoundTable Complete Plan
- Co-Managed IT Services: Co-Pilot Service Desk model providing access to service desk and enterprise-level management tools for organizations with existing IT departments
- Compliance-as-a-Service: Compliance services helping nonprofits meet laws and regulations requirements
- Strategic Services / Virtual CIO: Provides technical guidance including CIO, CTO, CISO, CDO level strategic services for organizations without full-time executive IT staff
- Project Delivery: One-time project-based IT implementation and delivery services
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | RoundTable Complete Plan - Managed IT Support |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels7 records
RoundTable Technology product offering
Product offeringCore offering
RoundTable Technology provides recurring managed IT services to nonprofit organizations and mission-driven small and medium-sized businesses, centered on its flagship RoundTable Complete Plan. The plan bundles unlimited help desk support, proactive monitoring, patch management, malware protection, documentation, cybersecurity tools, and a dedicated customer success manager at a price positioned below a single full-time IT hire. The portfolio also includes Co-Managed IT support, Compliance-as-a-Service, Strategic Services (virtual CIO/CTO/CISO/CDO guidance), the SAFE security-awareness program, Project Delivery, and Datto-powered business continuity solutions.
Product overview
RoundTable Technology offers a unified managed IT services portfolio centered on its RoundTable Complete Plan, supplemented by specialized modules including Co-Managed IT Support, Compliance-as-a-Service, SAFE Program (cybersecurity training), Strategic Services (vCIO/vCTO level guidance), and Project Delivery. The company also integrates partner solutions including Datto for business continuity and Drata for security compliance monitoring, creating a comprehensive IT management ecosystem designed specifically for nonprofits and mission-driven SMBs.
Differentiator
Problem solved
Functional benefit
Products and services
- RoundTable Complete Plan A monthly managed-IT support subscription for nonprofit and mission-driven SMB clients that bundles unlimited help-desk access, proactive monitoring, patch management, malware protection, documentation, cybersecurity tools, and regular customer-success-manager check-ins. It is positioned as a full-service alternative to hiring in-house IT.
- Co-Managed IT Support A co-managed IT engagement for organizations that already have an IT department, providing access to RoundTable's Service Desk and enterprise-level management tools under the Co-Pilot model while in-house staff focus on high-level strategic IT issues. Day-to-day tasks include troubleshooting, software upgrades, and data backup support.
- Compliance-as-a-Service A subscription compliance offering that helps nonprofit and mission-driven organizations achieve and maintain compliance with applicable laws and regulations, so they remain prepared for any changes in legal or regulatory requirements.
- SAFE Program A security awareness and training program delivering cybersecurity education and best practices to nonprofit staff and employees to reduce human-driven security risk.
- Strategic Services (vCIO / vCTO / vCISO / vCDO) A virtual C-suite technology advisory for nonprofits and small businesses that lack the budget for full-time CIO, CTO, CISO, or CDO executives, providing strategic guidance on technology infrastructure, services, and systems aligned to organizational objectives.
- Project Delivery A project-based IT implementation service handling technology initiatives, migrations, and deployments on a one-time engagement basis for nonprofit and SMB clients.
- Datto Business Continuity Solutions Cloud-based backup, disaster recovery, and business continuity solutions delivered as a managed service through RoundTable's Datto Blue Diamond partnership, providing data protection across servers, virtual machines, and cloud applications for nonprofit and SMB clients.
Quantifiable outcome
- Productivity and efficiency increases measurable for clients
- +1 more outcomes
Companies that use RoundTable Technology
Customer profileNamed customers5 records
Segments2 records
Ideal customer profiles2 records
RoundTable Technology technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature2 records
RoundTable Technology partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- DattocoreRoundTable Technology became a Datto partner in 2015 and embraced Datto as its solution of choice for most backup, disaster recovery and business continuity needs. RTT achieved Blue Diamond partner status, awarded to the top 2% of Datto's partners worldwide. Datto is a global provider of cloud-based software and technology solutions purpose-built for delivery by managed service providers.
- DratacoreRoundTable Technology uses Drata's automated platform to continuously monitor its internal security controls against the highest possible standards. Drata provides real-time visibility across the organization to ensure end-to-end security and compliance posture. Drata is the world's most advanced security and compliance automation platform.
- CharityproudminorCharityproud, a nonprofit CRM platform focused on helping organizations strengthen donor relationships and streamline fundraising operations, publishes partner blog content on RoundTable Technology's website. Joint content addresses donor data management and CRM topics for the nonprofit audience.
- MJD AdvisorscoreNationally recognized CPA firm registered with the Public Company Accounting Oversight Board (PCAOB) that conducted the SOC 2 Type 2 attestation assessment of RoundTable Technology's information security practices.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
RoundTable Technology competitors and assessment
Company assessmentDirect peers
- Dataprise: National managed IT and cybersecurity services provider offering managed IT, co-managed IT, compliance, and cloud services to mid-market organizations. Closely comparable in service portfolio and target customer profile to RoundTable, though with a broader geographic footprint.
- iCorps Technologies: Northeast-based managed IT, cloud, and security services provider serving SMB and mid-market clients with similar managed services, co-managed, and vCIO offerings. Comparable in service portfolio and regional footprint.
- Ntiva: Mid-Atlantic managed IT and cybersecurity services firm providing managed IT, cloud, security, and strategic IT leadership (vCIO) to SMB and mid-market clients. Directly comparable in service mix, vCIO offering, and SMB-focused go-to-market.
- CMIT Solutions: Franchise-based managed IT services network offering managed IT, cybersecurity, and compliance support to SMB and nonprofit clients across the US. Comparable managed IT and compliance portfolio with similar subscription-based pricing model.
- Kelser Corporation: Connecticut-based managed IT and cybersecurity firm of similar size to RoundTable, offering managed IT, cybersecurity, and strategic advisory to SMB and mid-market organizations in the Northeast. Closely comparable in scale, geographic focus, and service mix.
- NetGain Technologies: Regional managed IT and cybersecurity provider delivering managed services, security monitoring, and compliance support to SMB and mid-market clients. Directly comparable in managed IT, security, and compliance-as-a-service offerings.
Broad incumbents
- NWN Carousel: Large nationwide provider of managed IT, cloud communications, and cybersecurity services to enterprise and mid-market customers. Overlaps with RoundTable's managed services and security offerings but at significantly larger scale and broader portfolio.
- CDW: Major IT solutions and services incumbent offering managed services, security, and cloud solutions across enterprise, public sector, and SMB. Operates broadly in the same space as RoundTable but with a much wider portfolio and not specialized in the nonprofit vertical.
- Insight Enterprises: Global IT solutions and services provider with managed services, security, and cloud capabilities for SMB through enterprise. Comparable in offering managed IT and security but as part of a much larger hardware, software, and services portfolio.
Emerging players
- Build Consulting: Nonprofit-focused technology and data consulting firm that helps mission-driven organizations modernize systems, integrate CRMs, and improve data practices. Comparable in nonprofit vertical focus and strategic/advisory service orientation rather than core IT outsourcing.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
RoundTable Technology social profiles
Digital presenceRoundTable Technology compliance and trust
Trust signalCompliance2 records
RoundTable Technology financial estimates
Financial estimateRevenue estimate
Valuation estimate
RoundTable Technology leadership team
Management profileNumber of profiles
Profiles3 records
RoundTable Technology funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
RoundTable Technology M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about RoundTable Technology
What does RoundTable Technology do?
RoundTable Technology provides recurring managed IT services to nonprofit organizations and mission-driven small and medium-sized businesses, centered on its flagship RoundTable Complete Plan. The plan bundles unlimited help desk support, proactive monitoring, patch management, malware protection, documentation, cybersecurity tools, and a dedicated customer success manager at a price positioned below a single full-time IT hire. The portfolio also includes Co-Managed IT support, Compliance-as-a-Service, Strategic Services (virtual CIO/CTO/CISO/CDO guidance), the SAFE security-awareness program, Project Delivery, and Datto-powered business continuity solutions.
Is RoundTable Technology a public or private company?
RoundTable Technology is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was RoundTable Technology founded?
RoundTable Technology was founded in 2010. It employs 11 to 50 people.
Where is RoundTable Technology based?
RoundTable Technology is headquartered in Lewiston, United States, in the North America region.
How does RoundTable Technology make money?
Five revenue lines are on record. Managed IT Services are the primary driver. The others are co-Managed IT Services, compliance-as-a-Service, strategic Services / Virtual CIO and project Delivery.
Who are RoundTable Technology's main competitors?
Direct peers on record are Dataprise, iCorps Technologies, Ntiva, CMIT Solutions, Kelser Corporation and NetGain Technologies. Broad incumbents are NWN Carousel, CDW and Insight Enterprises. Build Consulting is listed as an emerging player.
Does RoundTable Technology have an API?
No public API is recorded for RoundTable Technology.
What industry is RoundTable Technology in?
RoundTable Technology's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAMAF, Service Desk & ITSM Outsourcing, with a secondary code of BPAAACAA, IT Service Desk & End-User Support (L1/L2). Its NAICS code is 5415 and its SIC code is 7370.