eVisitNB

What eVisitNB does

eVisitNB Inc. was a privately held Canadian telehealth company incorporated in New Brunswick that operated from 2020 until the wind-down of its sole government contract on June 30, 2026. The company delivered free, publicly funded video, phone, and messaging consultations for common illnesses, injuries, and mental health concerns to New Brunswick residents who lacked access to a primary care provider. Since launch, the service facilitated over 1.1 million online consultations and served more than 365,000 New Brunswickers, achieving a 4.6/5 patient satisfaction rating. The platform was co-founded and led by Dr. Hanif Chatur (CEO) and Amy McLeod (COO), and operated with a small team (11–50 employees) headquartered in Grafton, New Brunswick.

The core product was a single unified telemedicine platform branded as "eVisitNB On Maple," with all technical infrastructure provided by Maple under a core technology partnership. Patients accessed the service through a Squarespace-hosted web portal available in both English and French; there was no native mobile application, no disclosed API, and no standalone modules beyond the consultation workflow. Post-contract, patients were directed to maintain Maple accounts for health record continuity, and technical support for those accounts was redirected to Maple's support channels.

eVisitNB's business model was entirely B2G: 100% of funding came from a contract with the Government of New Brunswick, and services were provided at no cost to end users. The company had no disclosed venture funding, no parent company, and no enterprise or consumer revenue diversification. With the termination of its sole government contract on June 30, 2026 and support operations ending July 31, 2026, eVisitNB has effectively ceased operations and displays a CLOSED/FERMÉ status on its website, with no announced successor contract or alternative revenue model.

Name

eVisitNB

Legal name

eVisitNB Inc.

Website

https://evisitnb.ca

Company type

Private

Founded year

2020

Operating status

Closed

Headcount range

11–50 employees

Short description

eVisitNB was a New Brunswick, Canada-based telehealth provider offering free, publicly funded video, phone, and messaging consultations for primary care and mental health to provincial residents, operating on Maple's platform under a sole government contract from 2020 until its closure on June 30, 2026.

Ownership category

akta.pro rank

Product category

Telehealth Services

NAICS

Ambulatory Health Care Services (621)

SIC

Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

General Medical Virtual Primary Care (Payer-Branded) (HLALACAA)

akta.pro secondary industry

Urgent Care & On-Demand Virtual Visits (HLALAAAB)

Keywords

• Virtual healthcare
• Telehealth services
• Medical consultations
• Mental health care
• Primary care access

Headquarters

HQ city

Fredericton

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Government Healthcare Contract: Funded entirely by a contract with the Government of New Brunswick. The contract ended June 30, 2026. Services were provided free to New Brunswick residents.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

eVisitNB operated a publicly funded virtual care program branded "eVisitNB On Maple" that gave New Brunswick residents free, on-demand access to Canadian-licensed physicians and mental health professionals for everyday medical concerns, mental health support, prescriptions, lab work, and specialist referrals. The service was delivered through video, phone, and secure messaging on Maple's technology platform, without requiring appointment booking or registration. The entire program was funded and contracted by the Government of New Brunswick; the contract ended on June 30, 2026.

Product overview

eVisitNB is a single, unified telemedicine platform providing virtual medical and mental health care consultations to New Brunswick residents. The platform operates on Maple's infrastructure (branded as 'eVisitNB On Maple'). No separate modules, sub-products, or add-on offerings are identified in the available source material. Users access the service through Maple accounts, and the platform connects patients with healthcare providers for online consultations.

Differentiator

Problem solved

Functional benefit

Products and services

• eVisitNB On Maple Province-branded telehealth program offering free, on-demand access to Canadian-licensed physicians and mental health professionals via video, phone, and secure messaging, covering everyday medical concerns, mental health support, prescriptions, lab work, and specialist referrals for New Brunswick residents.

Quantifiable outcome

• 1.1 million+ online consultations completed since 2020
• +2 more outcomes

Named customers1 record

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

One partnership is on record.

• MaplecoreTechnology or IntegrationeVisitNB operated its telehealth service on Maple's platform technology. Patients were directed to maintain Maple accounts for accessing their health records after the eVisitNB contract ended June 30, 2026. Technical support for Maple accounts was provided through Maple's support channels.

Scale indicators4 records

Recent moves4 records

Expansion highlights2 records

Direct peers

• Maple: Maple is the underlying technology platform powering eVisitNB and one of Canada's leading direct-to-consumer virtual care providers. It is directly comparable as it offers video, phone, and messaging consultations for general medical and mental health concerns to Canadian patients.
• Tia Health: Tia Health is a Canadian virtual care platform offering video and phone consultations with physicians for common medical issues, specialist referrals, and mental health. It is directly comparable as a D2C Canadian telehealth provider for general medical concerns.
• Wello: Wello is a Canadian virtual care platform providing on-demand medical consultations for common illnesses and mental health support, similar in scope and service mix to eVisitNB.

Broad incumbents

• Telus Health: Telus Health is a major Canadian incumbent offering employer- and payer-sponsored virtual primary care, mental health, and chronic care programs nationally. It is comparable to eVisitNB in serving patients who lack access to a family doctor, but at a much larger scale and via multiple sponsorship channels.
• Dialogue Health: Dialogue is a Canadian virtual primary care and mental health platform primarily serving employers and insurers. It is comparable as a virtual primary care offering addressing access gaps, though its go-to-market is employer-sponsored rather than government-sponsored.
• Akira by TELUS Health: Akira (now part of TELUS Health) is a Canadian virtual primary care platform that connects patients with doctors via messaging, video, and phone — directly comparable to eVisitNB in service model and target population of Canadians without a family doctor.
• Well Health Technologies: Well Health is a Canadian omni-channel digital health company operating a large network of primary care clinics and telehealth assets. Comparable in delivering virtual and in-person primary care to Canadians and serving as a consolidator in the digital health space.
• CloudMD Software & Services: CloudMD is a Canadian digital health platform offering virtual care, mental health, and chronic disease management to employers, insurers, and governments. Comparable in providing integrated telehealth services to Canadian residents and payer organizations.

Emerging players

• Babylon Health: Babylon (now operating within eMed) is a global AI-driven virtual primary care provider serving both consumers and government/NHS contracts internationally. Comparable as a government-partnered D2C virtual care platform focused on primary care access.

Regional players

• Livecare: Livecare is a Canadian telehealth provider offering secure video consultations connecting patients to healthcare providers across Canada. Comparable in providing on-demand virtual medical consultations, though it serves a broader geographic footprint than eVisitNB's single-province focus.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat2 records

Key risks6 records

Key highlights5 records

Customer concentration

• Xx.com/evisitnb
• LinkedInlinkedin.com/company/evisitnb

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about eVisitNB