Wello

What Wello does

Wello is a privately held Canadian virtual healthcare benefit company founded in 2017 and headquartered in Calgary, Alberta. Per its firmographic profile, Wello provides a virtual healthcare benefit designed to help employees and their families access care when they are sick, positioning the company in the employer-sponsored digital health benefits category rather than direct-to-consumer telemedicine. The company operates as a small for-profit entity with 11-50 employees and is not publicly listed, with Vince Danielsen serving as Chief Executive Officer and the company's web presence anchored at wello.ca.

No Wello-specific operational data beyond these firmographic descriptors is available in the aggregated source material — there is no disclosed product catalogue, pricing, revenue, funding history, customer base, named employer logos, or documented partnerships. As a result, the underlying product and platform technology, business model mechanics (per-employee-per-month pricing, broker distribution, employer-paid vs. employee-paid contribution), and customer onboarding flows cannot be characterized from the supplied data.

The aggregated input contains extensive operational information about a separate Canadian telehealth entity (Maple Corporation, operating at getmaple.ca) — a consumer-facing 24/7 virtual care platform with coast-to-coast practitioner coverage, prescription and lab requisition capabilities, paediatric and mental health services, and a subscription model at $85/month for family membership. The relationship between Wello and Maple is not clarified in the source material, and this analysis is constrained by the absence of Wello-specific operational facts beyond its firmographic profile.

Name

Wello

Legal name

Maple

Website

https://wello.ca

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

Wello is a Canadian virtual healthcare benefit company headquartered in Calgary, founded in 2017, that helps employees and their families access care when sick via an employer-sponsored digital health platform.

Ownership category

akta.pro rank

Product category

Virtual Healthcare Benefits

NAICS

Ambulatory Health Care Services (621)

SIC

Services-Health Services (8000)

akta.pro primary industry

Primary Care & General Medicine Virtual Care (Employer-Sponsored) (HLALADAA)

Keywords

• Virtual healthcare benefits
• Employee wellness programs
• Family telehealth services
• Corporate health benefits
• On-demand medical care

Headquarters

HQ city

Calgary

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Individual Membership Subscription: Monthly subscription model at $85/month providing unlimited daily visits (one per patient per day), paediatric care, specialist access, personal health check-ins, and iCBT courses for the member and their household family members.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

Wello is a virtual healthcare benefit that helps employees and their families get well when they are sick. The service delivers on-demand access to medical care through a telehealth platform offered to Canadian workplaces as part of their employee benefits program.

Product overview

Maple operates as a unified telehealth platform offering a comprehensive suite of virtual healthcare services. The core product is the Maple Virtual Healthcare Platform, which provides 24/7 access to Canadian-licensed doctors and nurse practitioners via text, audio, and video consultations. This core platform is complemented by multiple integrated services including same-day care for common conditions, specialist referrals (dermatology, mental health, endocrinology, naturopathy, paediatrics), online prescriptions with pharmacy delivery or home delivery, lab work requisitions, sick notes, and chronic care management. Membership includes access to iCBT (internet-based cognitive behavioural therapy) courses and personal health check-ins. The platform also offers a mobile app for iOS and Android, and enterprise solutions for employers and insurers. Pricing is structured at $85/month for family membership covering the member, spouse, and dependents under 18.

Differentiator

Problem solved

Functional benefit

Products and services

• Wello Virtual Healthcare Benefit

Quantifiable outcome

• Care in minutes vs. hours/days at traditional clinics
• +2 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature8 records

Partnerships

Four partnerships are on record, tiered core and minor.

• St. Michael's HospitalcoreOthersDr. Robert Solomon, a dermatologist on Maple's platform, is a staff physician at St. Michael's Hospital in Toronto and a lecturer at University of Toronto, adding credibility through hospital affiliation.
• University of TorontominorOthersDr. Robert Solomon is a lecturer at U of T; Dr. Golbarg Araghi completed her family medicine residency at University of Toronto; both practitioners add academic credibility to the platform.
• Canadian PharmaciescoreStrategic or Co-development PartnerPrescriptions can be sent directly to the patient's pharmacy of choice, enabling seamless integration between Maple's virtual care and local pharmacy pickup across Canada.
• Canadian LabscoreStrategic or Co-development PartnerLab requisitions issued by Maple practitioners can be fulfilled at participating labs across Canada, enabling comprehensive diagnostic services alongside virtual consultations.

Scale indicators6 records

Recent moves1 record

Expansion highlights2 records

Direct peers

• Dialogue Health: Canadian virtual care platform built specifically for employers and insurers offering 24/7 access to doctors, mental health support, and chronic care. Directly comparable to Wello in target customer (Canadian employers), B2B benefits model, and core virtual primary care offering.
• Maple: Canadian telehealth platform offering 24/7 virtual care via text, audio, and video with a dedicated business/enterprise solutions channel. Same Canadian employer benefits go-to-market and core virtual primary care + specialist + mental health offering as Wello.
• Felix Health: Canadian virtual care platform offering online consultations and prescription delivery across Canada. Comparable Canadian telehealth positioning, although with a stronger direct-to-consumer prescription-led model rather than employer-sold benefits.
• Tia Health: Canadian virtual care platform connecting patients to doctors for online appointments, prescriptions, and specialist referrals. Same Canadian virtual primary care use cases as Wello, with comparable D2C plus employer channel mix.

Emerging players

• League: Health benefits platform (Canadian-founded) enabling employers to launch and manage digital health, virtual care, and wellness programs. Comparable employer-sold benefits infrastructure play, though League is a horizontal platform partner to virtual care providers like Wello rather than a direct care provider.
• KixCare: Canadian pediatric virtual care platform offering same-day appointments with pediatricians and mental health specialists. Adjacent in the Canadian employer-benefits virtual care space, though focused specifically on children/families.
• Inkblot Therapy: Canadian virtual mental health platform serving individuals, employers, and insurers. Adjacent peer — overlaps with the mental health portion of an employer virtual care benefit bundle, which is one of Wello's likely expansion vectors.

Broad incumbents

• TELUS Health MyCare: TELUS Health's virtual care app providing Canadian patients with same-day doctor visits, mental health support, and specialist referrals. Overlaps directly with Wello on virtual primary care but operates as part of a much larger telecom-owned health benefits ecosystem.
• CloudMD Software & Services: Canadian health-tech platform combining virtual care, employer health programs, and clinic operations. Comparable employer-focused virtual primary care offering, though with broader services and a public-company scale that Wello does not have.
• Akira by TELUS Health: Canadian virtual care clinic (now part of TELUS Health) serving both individuals and employer-sponsored plans. Comparable employer-benefits model and Canadian footprint, but benefits from TELUS Health's much larger portfolio of health and benefits services.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xx.com/getwello
• YouTubeyoutube.com/channel/UCrAXFYjZYezKF4rn-bELs8g
• Facebookfacebook.com/getmaple
• LinkedInlinkedin.com/company/mapleonlinehealthcare
• Instagraminstagram.com/getmaple

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Wello