Pinnacle Technology Solutions

What Pinnacle Technology Solutions does

Pinnacle Technology Solutions (PTS) is a U.S. Hybrid IT Solutions Provider founded in 2022 and headquartered in Asheville, NC. The company operates as an aggregator that combines independent IT resellers and solution providers under a single platform to achieve economies of scale with both customers and vendors. Its portfolio includes two wholly owned subsidiaries: Pinnacle Business Systems (Edmond, OK; founded 1988; acquired May 2024) and QCM Technologies (Scottsdale, AZ; founded 2001; acquired July 2024). Across 11 U.S. locations, PTS holds 35+ technology partnerships — including Cisco, Microsoft, Hewlett Packard Enterprise, Dell Technologies, IBM, Palo Alto Networks, CrowdStrike, Arctic Wolf, Splunk, and others — and maintains 100+ professional certifications on staff.

The company's platform is organized around four core service areas: Intelligent Infrastructure, Applications & Cloud Services, Cybersecurity, and Managed Services (which encompasses IT-as-a-Service, Managed SOC / XDRaaS, Service Desk and ITSM, Infrastructure Operations Center, Endpoint Management, Virtual Desktop, Compliance Management, Backup and Recovery as-a-Service, and 24x7 operations). Offerings are supported by an Advisory and Professional Services practice covering application development, ERP implementation, database management, SharePoint services, project management, and staff augmentation. The portfolio spans hardware/software resale, professional services engagements, and recurring managed services and security subscriptions targeting Fortune 1000 enterprises, private firms, healthcare providers, local governments, defense contractors, and SMBs across 12+ verticals.

Pinnacle generates revenue through a mix of one-time infrastructure and software resale, project-based professional services, and recurring managed services and security subscriptions (Managed SOC, XDRaaS, MDR, IT-as-a-Service). Pricing is quote-based and not publicly disclosed, with contracts tailored per customer. The company goes to market via direct enterprise field sales across the United States, and has no disclosed external private equity or venture capital backing; ownership and leadership center on CEO Charles Reynolds and Co-founder Gordon McMillan, supported by a recently assembled executive team including CFO Joe Elebash, COO Rob Anderson, and EVP of Services & Strategy Victor Martino.

Name

Pinnacle Technology Solutions

Legal name

Pinnacle Technology Solutions

Website

https://pinnacletg.com

Company type

Private

Founded year

2022

Operating status

Operating

Headcount range

1–10 employees

Short description

Pinnacle Technology Solutions is a U.S. Hybrid IT Solutions Provider founded in 2022 that aggregates independent IT resellers under a platform spanning intelligent infrastructure, applications and cloud services, cybersecurity, and managed services. It serves Fortune 1000 enterprises, healthcare, government, and SMBs across 12+ verticals.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Processing & Data Preparation (7374)

akta.pro primary industry

IT Governance, Risk & Compliance (IT GRC) Platforms (HDAEALAK)

akta.pro secondary industries

Continuity for SaaS & Cloud Apps (M365/Salesforce Backup) (HDABAIAK), Service Catalog & Self-Service Portal Platforms (HDAEALAG)

Keywords

• Hybrid IT solutions
• Managed IT services
• Cybersecurity services
• Cloud migration services
• Infrastructure solutions

Headquarters

HQ city

Asheville

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. IT Infrastructure & Solutions: Pinnacle Technology Solutions generates revenue by selling infrastructure, software solutions, managed services, and cybersecurity solutions to enterprises and public sector customers.
2. Professional Services: Revenue from advisory and professional IT services including custom application development, web application development, database management, ERP implementation, enterprise application integration, SharePoint services, project management, remote monitoring, managed services, staff augmentation, technical talent search, placement, and infrastructure implementation services.
3. Managed Services: Recurring managed services revenue including IT as a Service, Managed SOC Service, Service Desk and ITSM, Infrastructure Operations Center, Endpoint Management Solutions, Virtual Desktop Solutions, Compliance Management, Backup and Recovery as a Service, IBM Power Management, and 24x7 operations.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Pinnacle Technology Solutions is a U.S. Hybrid IT Solutions Provider selling infrastructure, software solutions, managed services, and cybersecurity solutions. The company operates an aggregator model combining independent IT resellers into a unified platform delivering intelligent infrastructure, applications and cloud services, cybersecurity, and managed services to enterprise and public sector customers.

Product overview

Pinnacle Technology Solutions operates as a U.S. Hybrid IT Solutions Provider with a platform-based architecture comprising four interconnected core service areas: Intelligent Infrastructure, Applications & Cloud Services, Cybersecurity, and Managed Services. These core offerings are enhanced by a dedicated Managed SOC service providing XDRaaS and MDR capabilities. The company operates as an acquisition-driven holding company, with portfolio companies including Pinnacle Business Systems (acquired May 2024) and QCM Technologies (acquired July 2024), both of which are integrated into the unified service delivery model. Professional Services capabilities span application development, database management, ERP implementation, and infrastructure services. The overall architecture enables customers to access comprehensive, scalable IT solutions through a single partner relationship.

Differentiator

Problem solved

Functional benefit

Products and services

• Intelligent Infrastructure AI-driven infrastructure solutions encompassing network modernization, servers, storage, hyperconverged/hybrid solutions, high performance computing, backup and recovery, and mobility and workplace productivity. Features adaptable consumption technology models and managed services for modernized infrastructure, designed for enterprise and public sector organizations.
• Applications & Cloud Services Application migration and cloud services including application development and migrations, container services and Kubernetes, SAP consulting and ISV solutions, observability and intelligent ops, integration and middleware, automation and orchestration, cloud migrations, big data and advanced analytics, and assessments, for enterprises undergoing digital transformation.
• Cybersecurity Comprehensive cybersecurity solutions including managed SOC/MDR, VCISO, SIEM, SOAR and risk management, risk and compliance governance, incident readiness and response, network security, cloud and application security, data protection services, identity and access management, and security assessments and testing for enterprise and public sector organizations.
• Managed Services Next-generation managed services including IT as a Service (ITaaS), Managed SOC Service, Service Desk and ITSM, Infrastructure Operations Center (IOC), endpoint management solutions, virtual desktop solutions, compliance management, backup and recovery as-a-service, IBM Power Management/Administration, and 24x7 operations for enterprise customers.
• Managed Security Operation Center (Managed SOC) Managed SOC offering including Professional Services (Managed Firewall, Penetration Testing, Risk Assessments, Patch Deployment), XDRaaS (Next Generation SIEM with anomaly detection, 24x7x365 monitoring, cloud-native XDR platform, rapid deployment, unlimited log collection, user-based licensing), MDR (Managed Endpoint Services with Advanced Endpoint & EDR, Zero-day protection, Ransomware Insurance Policy), and Vulnerability Management for enterprise security needs.
• Advisory and Professional Services Professional services spanning custom application development (.Net, Java, PL/SQL), web application development, database management and administration, ERP implementation and upgrade, enterprise application integration, SharePoint services, project management, remote monitoring and 24x7 off-site support, managed and hosting services, staff augmentation, technical talent search and placement, and infrastructure implementation services.
• Pinnacle Business Systems Edmond, Oklahoma-based IT solution provider founded in 1988 and wholly owned subsidiary of Pinnacle Technology Solutions. Designs and implements technology solutions across various industries with sales offices throughout the central U.S. Serves Fortune 1000 companies, private firms, local governments, healthcare providers, and SMBs.
• QCM Technologies Scottsdale, Arizona-based technology solutions provider founded in 2001 and wholly owned subsidiary of Pinnacle Technology Solutions. Specializes in managed services, storage, networking, virtualization, and data center solutions serving the Southwest region.

Named customers5 records

Segments11 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

40 partnerships are on record, tiered core.

• AristacoreTechnology or IntegrationTechnology partner providing networking solutions as part of Pinnacle's intelligent infrastructure offerings.
• Arctic WolfcoreTechnology or IntegrationSecurity partner providing managed security operations center services and cybersecurity solutions.
• ArubacoreTechnology or IntegrationTechnology partner providing networking and mobility solutions.
• Check PointcoreTechnology or IntegrationSecurity partner providing firewall and cybersecurity solutions.
• CiscocoreTechnology or IntegrationMajor technology partner providing networking, collaboration, and infrastructure solutions.
• CohesitycoreTechnology or IntegrationTechnology partner providing data management and backup solutions.
• CommvaultcoreTechnology or IntegrationTechnology partner providing backup and recovery solutions.
• CradlepointcoreTechnology or IntegrationTechnology partner providing wireless edge solutions and mobility.
• CrowdStrikecoreTechnology or IntegrationSecurity partner providing endpoint protection and threat intelligence.
• CylancecoreTechnology or IntegrationSecurity partner providing AI-based endpoint protection.
• CyrismacoreTechnology or IntegrationSecurity partner providing vulnerability management and security assessment solutions.
• Dell TechnologiescoreTechnology or IntegrationTechnology partner providing servers, storage, and infrastructure solutions.
• ExtraHopcoreTechnology or IntegrationTechnology partner providing network detection and response solutions.
• F5coreTechnology or IntegrationTechnology partner providing application delivery and security solutions.
• FortinetcoreTechnology or IntegrationSecurity partner providing firewall, network security, and UTM solutions.
• Hewlett Packard EnterprisecoreTechnology or IntegrationTechnology partner providing servers, storage, networking, and hybrid IT solutions.
• HPcoreTechnology or IntegrationTechnology partner providing computing devices and printing solutions.
• IBMcoreTechnology or IntegrationTechnology partner providing enterprise software, hardware, and consulting services including IBM Power Management.
• KnowBe4coreTechnology or IntegrationSecurity partner providing security awareness training and phishing simulation.
• MicrosoftcoreTechnology or IntegrationMajor technology partner providing cloud services, productivity software, and enterprise solutions including Microsoft Intune.
• MimecastcoreTechnology or IntegrationSecurity partner providing email security and archiving solutions.
• NutanixcoreTechnology or IntegrationTechnology partner providing hyperconverged infrastructure and cloud solutions.
• Palo Alto NetworkscoreTechnology or IntegrationSecurity partner providing next-generation firewalls, cloud security, and SOC automation.
• ProofpointcoreTechnology or IntegrationSecurity partner providing email protection, threat detection, and compliance solutions.
• Pure StoragecoreTechnology or IntegrationTechnology partner providing all-flash storage solutions.
• QuantumcoreTechnology or IntegrationTechnology partner providing data storage and management solutions.
• QumulocoreTechnology or IntegrationTechnology partner providing file data storage solutions.
• Rapid7coreTechnology or IntegrationSecurity partner providing vulnerability management and SIEM solutions.
• Red HatcoreTechnology or IntegrationTechnology partner providing open-source software solutions and enterprise Linux.
• RubrikcoreTechnology or IntegrationTechnology partner providing data backup, recovery, and management.
• RuckuscoreTechnology or IntegrationTechnology partner providing wireless networking solutions.
• SentinelcoreTechnology or IntegrationSecurity partner providing security monitoring and SIEM solutions.
• SophoscoreTechnology or IntegrationSecurity partner providing endpoint protection, firewall, and managed threat response.
• SplunkcoreTechnology or IntegrationSecurity partner providing SIEM, log management, and security analytics.
• SwimlanecoreTechnology or IntegrationSecurity partner providing security orchestration and automation solutions.
• TenablecoreTechnology or IntegrationSecurity partner providing vulnerability management and cyber exposure solutions.
• VaroniscoreTechnology or IntegrationSecurity partner providing data security and analytics solutions.
• VeeamcoreTechnology or IntegrationTechnology partner providing backup, recovery, and data management solutions.
• VMWarecoreTechnology or IntegrationTechnology partner providing virtualization, cloud, and digital workspace solutions.
• ZertocoreTechnology or IntegrationTechnology partner providing disaster recovery and data protection solutions.

Scale indicators7 records

Recent moves5 records

Expansion highlights6 records

Broad incumbents

• CDW Corporation: Largest US-focused VAR/MSP serving enterprise, government, healthcare, and education with infrastructure, software, managed services, and cybersecurity — directly comparable buyer profile and vendor portfolio to Pinnacle, but at substantially greater scale.
• Insight Enterprises: Global IT solutions and services provider offering hardware, software, cloud, security, and managed services to mid-market and enterprise — same hybrid IT positioning as PTS with a much larger delivery footprint and services mix.
• SHI International: Privately held large US IT solutions provider covering infrastructure, software licensing, cloud, security, and managed services — competes head-to-head with Pinnacle in enterprise and public-sector accounts.
• ePlus: Mid-to-large US IT solutions and services firm offering infrastructure, cloud, security, and managed services across enterprise, healthcare, and government — closely comparable in customer mix and managed services-led growth model.
• Presidio: US-based digital transformation and managed services provider focused on cloud, security, and infrastructure for mid-market and enterprise — comparable customer profile and vendor ecosystem with broader services depth.
• Connection: Mid-market US IT solutions provider delivering hardware, software, cloud, and managed services to enterprise, public sector, and healthcare — same multi-vertical approach and vendor-led delivery model as Pinnacle.
• Computacenter: European-headquartered but US-serving enterprise IT infrastructure provider with deep managed services and security capabilities — competing in the same Fortune 1000 infrastructure deals as PTS.

Direct peers

• Mainline Information Systems: US IT solutions provider (recently sold to HIG Capital in 2023) delivering infrastructure, cloud, and managed services — almost identical operating model and target verticals to Pinnacle; provides a directly relevant exit and scale benchmark.
• Optiv: Pure-play US cybersecurity solutions integrator and MSSP offering advisory, managed security, and integration services — directly comparable to Pinnacle's cybersecurity and Managed SOC practices and target buyer.
• Compucom: US managed IT services and workplace solutions provider serving enterprise end-users — directly comparable in the managed services and end-user computing dimensions of Pinnacle's portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/pinnacletg

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A3 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pinnacle Technology Solutions