What OmniNet does

OmniNet Ltd is a privately held Managed Service Provider (MSP) headquartered in Tauranga, New Zealand, founded in 2004. The company delivers a comprehensive suite of IT and communications services to small and medium-sized businesses, residential customers, and reseller partners across New Zealand. Its offerings span six categories: Hosted and Cloud Services (VMware-based cloud servers, Linux web hosting on Plesk, Office 365 email management, and domain registration); Connectivity (fibre broadband internet, VoIP telephony, 5G mobile plans, and network solutions); Cyber Security (ESET endpoint protection, Managed Detection and Response, Domain Health Monitoring, and user awareness training); IT Support (helpdesk, managed support, hardware procurement, and remote hands); Backups and Disaster Recovery (cloud backup plus RPO/RTO-based recovery); and Other Services (OmniPOS point-of-sale and Brother-powered managed print).\n\nTechnology infrastructure is anchored in VMware vSphere cloud servers hosted in Auckland and Hamilton data centres, with hybrid extensions through Microsoft Azure and AWS partnerships. The platform stack includes Parallels Plesk for web hosting management, ScreenConnect for remote support, QikBizCRM for customer management, and ESET for endpoint security. OmniNet operates its own network infrastructure enabling direct fibre broadband delivery without intermediary carriers. A wholly owned subsidiary, OmniPOS, integrates Verifone payment terminals with SwiftPOS software for hospitality and retail businesses. Hardware procurement spans Lenovo, HP, and HPE devices, Mikrotik/Unifi/FortiGate networking, Brother and Konica Minolta printing, and Grandstream telephony equipment, with Geotrust supplying SSL certificates.\n\nRevenue is generated primarily through monthly recurring subscriptions across all service lines, with business internet priced at NZD $104 to $199 per month on 24-month terms, web hosting at NZD $20 to $60 per month, and cloud servers at NZD $87 to $357 per month. Standard email hosting starts at NZD $9.95 per month. Distribution runs through direct sales (website, 0800 phone, on-site support), a reseller program targeting web developers and IT consultants, and a Remote Hands service for IT providers lacking local presence in Tauranga. Free monthly workshops support top-of-funnel acquisition. Customer segments are horizontally distributed across SMBs needing outsourced IT, residential broadband subscribers, and reseller partners bundling services to their own clients.

Name

OmniNet

Legal name

OmniNet Ltd

Website

https://omninet.co.nz

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

1–10 employees

Short description

OmniNet Ltd is a New Zealand-based Managed Service Provider founded in 2004 in Tauranga, offering hosted cloud services, connectivity, cybersecurity, IT support, backups, mobile, and point-of-sale solutions to small and medium-sized businesses across New Zealand.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Communications Services, Nec (4899)

akta.pro primary industry

Network Monitoring, Assurance & Managed NOC Services (SLA Ops) (HDAIAGAJ)

akta.pro secondary industries

Hybrid Cloud Management, Monitoring & FinOps (HDABAMAD), Endpoint & Mobile Asset Management (UEM/MDM Asset Controls) (BPAEAOAI)

Keywords

• Managed IT services
• Cloud hosting
• Cybersecurity services
• VoIP telephony
• Business internet

Headquarters

HQ city

Gate Pa

HQ country

New Zealand

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Managed IT Support Services: Fixed monthly recurring revenue from managed IT support packages including helpdesk, proactive maintenance, system monitoring, and strategic recommendations. Customers receive priority response times and 24/7 monitoring under service level agreements.
2. Cloud Services (IaaS): Cloud server hosting on VMware infrastructure with configurable CPU, RAM, and storage. Revenue from monthly server fees plus add-ons for additional resources like RAM, storage, Windows Server licensing, SQL, Office, and international bandwidth.
3. Internet Connectivity: Business and residential internet plans including fibre broadband. Business plans range from Bronze (50/20 Mbps at $104) to Platinum (MAX/500 Mbps at $199) on 24-month terms. Residential plans from $70 to $113 including GST.
4. Mobile Services: Mobile plans with data caps (Silver 5GB, Gold 30GB, Platinum 1000GB, Data Only 20GB). Plans include free calls/texts to NZ/Australia, 5G speeds, roaming capability. Additional revenue from international roaming packs and casual roaming charges.
5. Domain Name Registration: Domain registration and management services. .nz and .com domains at $49/year, .kiwi domains at $59/year.
6. Web Hosting: Web hosting plans from WebHost Lite+ ($20/month) to WebHost Elite ($60/month) plus customized enterprise solutions. Includes SSL certificates at $99/year.
7. Cloud Backup Services: Cloud backup solutions starting from $25/month with automated scheduling, encryption, and offsite storage.
8. Email & Anti-Spam Services: Office 365 managed email with migration, support, and security. Standard email hosting from $9.95/month. Additional anti-spam filtering services.
9. Managed Print Services: Brother-powered managed print services with all-inclusive monthly payments covering A3/A4 print technology, automatic toner delivery, unlimited scanning, setup, maintenance, and 24/7 support.
10. Hardware & Software Sales: Procurement of IT hardware including routers (Mikrotik, Unifi, FortiGate), laptops/desktops (Lenovo, HP), servers (Lenovo, HPE), displays, surveillance equipment, and peripherals through distribution partnerships.
11. Reseller Program: Reseller partners (web developers, IT consultants) can resell OmniNet services. Resellers may bill customers directly or use OmniNet's billing, generating passive income for partners.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels6 records

Core offering

OmniNet is a New Zealand Managed Service Provider delivering integrated IT and communications solutions. Core offerings span cloud servers (IaaS on VMware vSphere), web hosting, managed Office 365 email, broadband internet, VoIP telephony, mobile plans, cybersecurity (ESET endpoint, MDR), IT helpdesk/managed support, and backup/disaster recovery — sold primarily as monthly subscriptions to New Zealand SMBs.

Product overview

OmniNet is a New Zealand-based Managed Service Provider (MSP) offering comprehensive IT and communications solutions for businesses. The product portfolio consists of multiple integrated service lines: (1) Hosted & Cloud Services including Cloud Servers (IaaS on VMware vSphere), Email & Anti-Spam (Office 365 management), Web Hosting (tiered Linux plans with Plesk), and Domain Names; (2) Connectivity comprising Business/Residential Internet (fiber broadband), Telephony (VoIP with Teams integration), OmniNet Mobile (5G plans), and Network Solutions (VPN, firewall, wireless); (3) Cyber Security featuring ESET endpoint protection with AI-driven threat detection, MDR (Managed Detection and Response), Domain Health Monitoring, and User Awareness Training with phishing simulations; (4) IT Support including Helpdesk, Managed Support, Hardware Procurement, and Remote Hands; (5) Backups & Disaster Recovery encompassing Data Backups and Disaster Recovery planning; (6) Other Services including OmniPOS (Point of Sale and EFTPOS via Verifone and SwiftPOS), Managed Print Services (powered by Brother), and a Reseller program. The company leverages technology partnerships with Microsoft 365/Teams/Azure, AWS, VMware vSphere, Plesk, ESET, Grandstream, and hardware vendors (Lenovo, HP, HPE, Samsung, Brother, Mikrotik, Unifi, FortiGate). Founded in 2004 and headquartered in Tauranga, OmniNet operates its own network infrastructure with data centers in Auckland and Hamilton.

Differentiator

Problem solved

Functional benefit

Products and services

• Cloud Servers Infrastructure-as-a-Service cloud servers virtualized on VMware vSphere with configurable CPU, RAM, and SSD storage, hosted in OmniNet's New Zealand data centres. Sold as monthly subscriptions in Small/Medium/Large/Custom tiers.
• Private Cloud Dedicated VMware-based private cloud environment for large-scale deployments, firewalled per organisation with full OS support, provisioning, management, 24x7x365 support, and industry-leading SLAs.
• Email & Anti-Spam Managed Office 365 email service with migration, support, and security. Includes standard email hosting from $9.95/month, plus anti-spam filtering, virus scanning, and SPF/DKIM/DMARC authentication. Up to 99.9% email uptime.
• Web Hosting Linux web hosting with Parallels Plesk control panel across tiered plans (WebHost Lite+, Standard, Pro, Elite) from $20-$60/month, including SSL, daily backups, email accounts, MySQL databases, and 99.99% network uptime guarantee.
• Domain Names Domain name registration and management for .nz, .com, .net, .org, .co.nz, .com.au, .kiwi and other domain spaces, priced at $49-$59/year.
• Internet (Broadband) Business and residential fibre broadband plans with unlimited data: Business Bronze 50/20Mbps ($104/mo), Silver 300/300Mbps ($149/mo), Gold 500/500Mbps ($169/mo), Platinum MAX/500Mbps ($199/mo); residential plans from $70-$113/month incl. GST. Supplied directly via OmniNet's own network infrastructure.
• Telephony (VoIP) VoIP telephone services with traditional desk phones (Grandstream), soft phone on PC, and Microsoft Teams calling options, featuring auto-attendant, voicemail-to-email, and number porting support.
• OmniNet Mobile Mobile plans (Silver 5GB, Gold 30GB, Platinum 1,000GB, Data Only 20GB) on 5G network with free calls/texts to NZ and Australia, Wi-Fi calling, unlimited hot-spotting, and roaming capability. International roaming packs available.
• Network Solutions Site-to-site VPN, WAN connectivity, firewall solutions, network segregation, and wireless networking for business premises using Mikrotik, Unifi, and FortiGate equipment.
• ESET Endpoint Security Managed ESET Internet Security with AI-driven machine learning, cloud-powered scanning, Intel Threat Detection Technology, firewall protection, anti-phishing, ransomware shielding, and real-time threat detection.
• Managed Detection and Response (MDR) 24/7 security monitoring, threat detection, investigation, containment, and remediation services protecting businesses from ransomware, phishing, and data loss with dedicated security experts acting on threats.
• Domain Health Monitoring Email infrastructure monitoring covering DNS configuration (SPF, DKIM, DMARC), expiring SSL/TLS certificates, third-party SPF include issues, non-DMARC compliant emails, and email volume anomalies.
• User Awareness Training & Phishing Cyber awareness training with phishing simulations (1-2 per course), ongoing quick training courses, and targeted sessions for high-risk teams. Priced per multi-year contract tailored to team size and industry.
• Managed IT Support Full IT managed support with fixed monthly pricing, 24/7 system monitoring, proactive maintenance, priority response times, and strategic recommendations for businesses.
• Helpdesk Support Remote and on-site Level 1 and 2 technical support with same-day problem resolution, staffed by OmniNet's local Tauranga-based support team.
• Remote Hands On-site troubleshooting and technical support for IT providers without local presence in the Tauranga/Bay of Plenty region, covering servers, networking, storage, and security equipment.
• Data Backups Cloud backup service with 24/7 access, fast recovery, strong encryption, automated scheduling, and offsite storage, starting from $25/month.
• Disaster Recovery Business continuity planning with customisable Recovery Point Objective (RPO) and Recovery Time Objective (RTO), rapid recovery process, and documented recovery protocols.
• OmniPOS (Point of Sale & EFTPOS) Point of Sale and EFTPOS service combining Verifone payment terminals with SwiftPOS software, fully installed, managed, and supported for hospitality and retail businesses. Available via long or short-term rental.
• Managed Print Services All-inclusive managed print solution powered by Brother, providing A3/A4 print technology, automatic toner delivery and recycling, unlimited scanning, setup, maintenance, and 24/7 NZ-based support on a single monthly fee.

Quantifiable outcome

• Most IT problems solved same day, often within minutes
• +3 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration21 records

AI capability5 records

Feature5 records

Partnerships

17 partnerships are on record, tiered core and secondary.

• MicrosoftcoreTechnology or IntegrationMicrosoft partnership for Office 365 and Azure cloud services. OmniNet offers managed Microsoft 365 email with migration, support, and security services. Also integrates with Microsoft Teams for telephony solutions.
• VMwarecoreTechnology or IntegrationVMware vSphere-based cloud infrastructure. Cloud servers and private clouds are built on VMware virtualization technology, described as the most widely deployed enterprise virtualization suite used in Fortune 500 companies.
• Brother New ZealandcoreStrategic or Co-development PartnerBrother Business Partner for managed print services. OmniNet provides all-inclusive managed print solutions powered by Brother technology including A3 and A4 printers with automatic toner delivery and recycling.
• BrothercoreTechnology or IntegrationBrother Business Partner providing hardware and software for managed print services. Provides printers and multi-functions as part of OmniNet's managed print offering.
• ESETcoreTechnology or IntegrationESET Internet Security partner. OmniNet manages ESET installations with advanced antivirus, ransomware shielding, and real-time threat detection powered by AI and cloud scanning.
• VerifonecoreTechnology or IntegrationVerifone business partner for EFTPOS and mobile payment solutions. OmniPOS division provides Verifone payment solutions fully installed, managed, and supported. Offers long and short term rental options.
• SwiftPOScoreTechnology or IntegrationSwiftPOS is New Zealand's leading point of sale software solution, trusted by hospitality customers. OmniPOS provides SwiftPOS systems with stress-free, reliable, and flexible POS systems.
• AWS (Amazon Web Services)secondaryTechnology or IntegrationAmazon Web Services referenced as part of cloud infrastructure architecture. OmniNet works with AWS as a trusted partner alongside their own data centers in Auckland and Hamilton.
• Microsoft AzuresecondaryTechnology or IntegrationMicrosoft Azure referenced as part of cloud infrastructure architecture. OmniNet works with Azure as a trusted partner alongside their own data centers.
• Parallels (Plesk)coreTechnology or IntegrationParallels Plesk control panel software used for web hosting management. Provides one-click installation of applications, subdomain management, FTP access, and website statistics.
• Mikrotik, Unifi, FortiGatecoreTechnology or IntegrationRouter and wireless solutions partners. OmniNet offers routers from Mikrotik, Unifi, and FortiGate for business connectivity, from SOHO networking to custom enterprise solutions.
• Lenovo, HPcoreTechnology or IntegrationLaptop and desktop partners. OmniNet provides Lenovo and HP devices suitable for business use with proper warranties rather than consumer gear.
• Lenovo, HPE (Servers)coreTechnology or IntegrationServer partners for robust business servers. Lenovo and HPE servers designed to handle demanding workloads with stability and scalability.
• GrandstreamcoreTechnology or IntegrationCommunication solutions partner providing Grandstream desk phones and cordless options, plus headsets for crystal-clear communication and collaboration.
• Konica MinoltasecondaryTechnology or IntegrationLarger copier solutions offered through managed print services alongside Brother printers and multifunctions.
• ScreenConnectcoreTechnology or IntegrationScreenConnect Remote Support Software used by OmniNet for remote support sessions. Clients access via help.omninet.co.nz for remote troubleshooting and diagnostics.
• GeotrustcoreTechnology or IntegrationGeoTrust SSL certificates offered for web security. Standard SSL certificates signed by GeoTrust with 256-bit encryption.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Datacom: Datacom is one of the largest New Zealand-based IT services and managed services providers, offering cloud, managed support, connectivity-adjacent services and cybersecurity to NZ businesses. It is the most directly comparable peer in scope, customer base, and geography, but at substantially larger scale.
• SiteHost: SiteHost is a New Zealand web hosting and cloud services provider offering VPS, hosting, domains and infrastructure services to developers and SMBs. Highly comparable to OmniNet's hosting, domain, and cloud IaaS lines, with similar NZ-only SMB focus.
• WebDrive: WebDrive is a long-running NZ hosting and cloud services company focused on shared hosting, cloud servers, backups and domain services. Closely comparable to OmniNet's hosting and cloud stack and operating in the same NZ SMB market.
• Catalyst IT: Catalyst IT is a New Zealand managed services and open-source IT services firm providing cloud, managed hosting, integration and support to NZ organisations. Comparable to OmniNet's MSP and cloud services offering, with overlap in managed support and cloud hosting.
• Umbrellar: Umbrellar is a New Zealand managed cloud and IT services provider offering cloud hosting, managed services and infrastructure to NZ businesses. Directly comparable to OmniNet's VMware-based cloud and managed services portfolio in the NZ SMB/mid-market segment.

Broad incumbents

• Spark NZ: Spark is New Zealand's largest incumbent telecom and a major provider of IT/cloud/managed services to NZ SMBs and enterprises. It overlaps with OmniNet across internet, mobile, cloud, and managed IT services, but at vastly greater scale and brand recognition.
• One NZ (formerly Vodafone NZ): One NZ is one of New Zealand's largest mobile and telecommunications operators with a broad SMB and consumer portfolio including mobile, broadband, and cloud/IT services. Overlaps with OmniNet on mobile and broadband, and increasingly on managed services, but at significantly larger scale.

Regional players

• 2degrees: 2degrees is a New Zealand mobile and broadband operator competing in the same NZ market as OmniNet's mobile and internet offerings. Less direct overlap on cloud/managed IT but a relevant regional peer in connectivity.
• Slingshot: Slingshot is a New Zealand ISP offering broadband and mobile services to residential and SMB customers. Comparable to OmniNet's residential and SMB internet business in the same NZ geography, though without the broader managed-services portfolio.
• Orcon: Orcon is a New Zealand ISP providing fibre broadband and mobile services to residential and SMB customers. Operates in the same NZ connectivity market as OmniNet's internet and mobile plans, with similar SMB/residential segmentation but narrower scope.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/omninetltd
• LinkedInlinkedin.com/company/omninet-ltd

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about OmniNet