Mediaconcepts
- Company typePrivate
- Founded2002
- HeadquartersSingapore, Singapore
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Mediaconcepts does
MediaConcepts is a Singapore-headquartered hospitality technology company founded in 2002 that builds software for hotels, resorts, and villa operators where guests book more than a room. The company's product suite consists of two integrated offerings: Jasmine, a modular platform handling website content management, booking journeys, guest CRM, personalisation, campaigns, corporate and group bookings, and native integrations with major PMS systems; and Priscilla, a mobile concierge application that extends the guest journey into the property, enabling digital check-in, room key access, service requests, and real-time staff coordination. Both products have been developed continuously since 2002 specifically to address the complexity of hospitality, connecting rooms, spa, dining, and experiences into a single intelligent booking flow with unified guest profiles.
The company operates with a lean specialist team of eight people distributed across the UK, Canada, Philippines, and India, delivering projects remotely to a global client base that includes InterContinental Hotels Group, Starwood Hotels & Resorts, Pan Pacific Hotel Group, Banyan Tree, Champneys, Scandic Hotels, The Strand Hotel, Ascott Limited, Dusit Thani Group, and Millennium Hotels & Resorts. Revenue is generated through enterprise subscription contracts covering platform licensing, implementation services, hosting, and ongoing support, with a stated commission-free model that charges no per-booking fees. Pricing is quote-based on multi-year contracts and not publicly disclosed. The go-to-market is consultative direct enterprise sales via discovery calls and tailored proposals, supported by case studies, client testimonials, and organic search presence. The company is privately held and bootstrapped, with no disclosed external funding, parent company, or institutional investors identified in the source materials.
Mediaconcepts firmographics
Firmographics- Name
- Mediaconcepts
- Legal name
- MediaConcepts
- Website
- https://mediaconcepts.com
- Company type
- Private
- Founded year
- 2002
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Mediaconcepts industry classification
Industry- Product category
- Hospitality Technology Software
- SIC
- Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- Meetings & Group Travel Management (SMMP) (THALAMAL)
Keywords
Where Mediaconcepts is headquartered
LocationHeadquarters
- HQ city
- Singapore
- HQ country
- Singapore
- HQ region
- Asia
Offices5 records
Markets served
Mediaconcepts business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Platform Subscription and Hosting: Clients pay for platform licensing, implementation, ongoing hosting and support. No per-booking fees or hidden costs. Commission-free model.
- Professional Services: Implementation services including configuration, training, and support. Tailored to each property's requirements.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Custom enterprise pricing |
Go-to-market motion2 records
Distribution channels1 record
Marketing channels4 records
Mediaconcepts product offering
Product offeringCore offering
MediaConcepts develops and sells the Jasmine modular hospitality platform and the Priscilla mobile concierge application. Together they connect rooms, spa, dining, and experiences into a single intelligent booking journey for hotels, spa resorts, destination properties, villa management companies, and serviced residences where guests book more than a room.
Product overview
MediaConcepts offers a unified platform-plus-mobile architecture consisting of two integrated products: Jasmine (the core modular platform) and Priscilla (the mobile concierge companion). Jasmine handles website, booking journeys, CRM, personalisation, campaigns, corporate and group bookings, and connects to existing property management systems. Priscilla extends the journey into the property via mobile app for guests and staff, sharing content and guest profiles with Jasmine natively.
Differentiator
Problem solved
Functional benefit
Products and services
- Jasmine Modular hospitality platform that powers the digital guest journey from website to checkout, handling website content management, booking journeys, guest CRM, personalisation, campaigns, loyalty, corporate bookings, group bookings, and integrations with PMS systems.
- Priscilla Mobile Concierge Mobile concierge platform extending the guest journey into the property, enabling guests to book treatments, request services, control room features, check in digitally, access room keys, and check out, while equipping staff with real-time request management and guest preference visibility tools.
- Corporate Bookings Module Corporate and group booking tool within Jasmine managing contracted rates, corporate profiles, booker management, complex entitlements, corporate invoicing, and selective billback for corporate guests.
- Group Bookings Module Group booking management tool within Jasmine providing capacity pressure handling, mixed behaviours accommodation, organiser versus guest management, leisure disruption control, and wedding flows with allocated room blocks.
Quantifiable outcome
- Near doubling of room bookings via the web
Companies that use Mediaconcepts
Customer profileNamed customers12 records
Segments5 records
Ideal customer profiles2 records
Mediaconcepts technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration30 records
AI capability2 records
Feature7 records
Mediaconcepts partnerships and signals
Strategic signalPartnerships
24 partnerships are on record, tiered core.
- Opera (PMS)coreIntegration with Opera Property Management System, one of the most widely used PMS platforms in hospitality.
- ResortSuitecoreFull integration with ResortSuite PMS and ResortSuite Spa systems for hotel and spa management.
- MaestrocoreIntegration with Maestro Property Management System and Maestro Spa, commonly used by luxury properties.
- RoomBosscoreIntegration with RoomBoss Property Management System for vacation rental and resort management.
- SynXiscoreIntegration with SynXis Property Management System by Sabre, a major distribution and reservation platform.
- MewscoreIntegration with Mews cloud-based Property Management System popular with modern hotels.
- TrybecoreIntegration with Trybe spa and booking system for treatment scheduling.
- SalesforcecoreIntegration with Salesforce CRM and guest data platform for guest profile enrichment.
- HAPIcoreIntegration with HAPI hospitality data platform for guest data management.
- RevinatecoreIntegration with Revinate CRM and guest data platform for hospitality.
- SaltocoreIntegration with Salto electronic door lock systems for digital key functionality.
- VingcardcoreIntegration with Vingcard electronic door lock systems for secure room access.
- ASSA AbloycoreIntegration with ASSA Abloy door lock solutions for hospitality properties.
- StripecoreIntegration with Stripe payment processing platform.
- PlanetcoreIntegration with Planet payment solutions including PlanetPay.
- FlywirecoreIntegration with Flywire for international payment processing.
- ValueteccoreIntegration with Valuetec payment solutions for hospitality.
- FullsteamcoreIntegration with Fullsteam payment processing services.
- ReviewProcoreIntegration with ReviewPro for guest feedback and reputation management.
- TripAdvisorcoreIntegration with TripAdvisor for review aggregation and reputation management.
- TrustpilotcoreIntegration with Trustpilot for review collection and display.
- Google ReviewscoreIntegration with Google Reviews for reputation management.
- OpenTablecoreIntegration with OpenTable restaurant reservation platform.
- RakutencoreIntegration with Rakuten for dining and experience bookings.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Mediaconcepts competitors and assessment
Company assessmentDirect peers
- BookingLayer: Experience-led booking platform for boutique hotels and resorts that bundles rooms, packages and add-ons into a single guest journey — the same "more than a room" wedge MediaConcepts targets.
- Guestline: UK-headquartered hospitality software vendor offering integrated PMS, booking engine and guest experience modules — directly comparable in geography and integrated-platform positioning.
- SHR Group: Hospitality CRM, booking and revenue platform focused on hotels and resorts; overlaps with MediaConcepts' CRM, campaigns, and group/corporate booking tooling.
- Profitroom: Hotel booking engine and marketing platform with similar emphasis on direct bookings, group handling and integrated guest journeys for independent and chain hotels.
- Revinate: Guest data platform and CRM purpose-built for hotels; comparable in CRM, personalization, and guest-profile unification capabilities that MediaConcepts markets within Jasmine.
- Avvio: Direct booking platform for hotels focused on conversion-optimized booking journeys; comparable to MediaConcepts' web booking and personalization capabilities.
- Cendyn: Hotel CRM, digital marketing and guest-intelligence suite used by major chains; overlaps with MediaConcepts' CRM, personalization, and campaign functionality.
Broad incumbents
- Mews: Cloud-native PMS rapidly expanding into booking journeys, payments, and guest experience — a broader incumbent competing for the same enterprise hotel accounts.
- Cloudbeds: All-in-one hotel management platform covering PMS, booking engine, CRM and guest experience; a broader incumbent in the same enterprise hospitality space.
Emerging players
- TrustYou: Guest feedback and reputation platform for hotels, complementary to MediaConcepts' integrations with ReviewPro, TripAdvisor, and Google Reviews; adjacent in the guest-experience stack.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Mediaconcepts social profiles
Digital presenceMediaconcepts financial estimates
Financial estimateRevenue estimate
Valuation estimate
Mediaconcepts leadership team
Management profileNumber of profiles
Mediaconcepts funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Mediaconcepts M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Mediaconcepts
What does Mediaconcepts do?
MediaConcepts develops and sells the Jasmine modular hospitality platform and the Priscilla mobile concierge application. Together they connect rooms, spa, dining, and experiences into a single intelligent booking journey for hotels, spa resorts, destination properties, villa management companies, and serviced residences where guests book more than a room.
Is Mediaconcepts a public or private company?
Mediaconcepts is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Mediaconcepts founded?
Mediaconcepts was founded in 2002. It employs 11 to 50 people.
Where is Mediaconcepts based?
Mediaconcepts is headquartered in Singapore, Singapore, in the Asia region.
How does Mediaconcepts make money?
Two revenue lines are on record. Platform Subscription and Hosting is the primary driver. The others are professional Services.
Who are Mediaconcepts's main competitors?
Direct peers on record are BookingLayer, Guestline, SHR Group, Profitroom, Revinate, Avvio and Cendyn. Broad incumbents are Mews and Cloudbeds. TrustYou is listed as an emerging player.
Does Mediaconcepts have an API?
No public API is recorded for Mediaconcepts.
What industry is Mediaconcepts in?
Mediaconcepts's product category is Hospitality Technology Software. Its primary akta.pro industry code is THALAMAL, Meetings & Group Travel Management (SMMP). Its SIC code is 8744.