Digital I/O
Digital I/O is a privately held managed IT services provider founded in 1996, delivering infrastructure management, security, VoIP, disaster recovery, and compliance support to small and medium businesses in the US and to enterprise clients across Latin America.
- Company typePrivate
- Founded1996
- HeadquartersSan Diego, United States
- Headcount—
- GTM typeB2B
- OfferingServices
What Digital I/O does
Digital I/O is a privately held managed IT services provider founded in 1996 and headquartered at 7565 Siempre Viva Road, Suite A, San Diego, California. The company targets small and medium businesses in the United States with its BusinessCare managed IT service — a subscription offering covering cloud, premise, and hybrid infrastructure management, security, uptime monitoring, disaster recovery, vendor management, and compliance support for HIPAA, NIST 800-171, and PCI DSS. A second line of business delivers managed services, infrastructure design, and VoIP telephone systems (via a Certified 3CX partnership) to enterprise customers across Latin America, including NAFTA manufacturing, transportation and logistics, agricultural production, natural gas distribution, and import/export clients.
The technology stack is assembled from best-of-breed third-party platforms rather than proprietary infrastructure: server virtualization on VMware and Hyper-V; perimeter security on Fortinet, WatchGuard, and SonicWall; data protection via Quest Rapid Recovery, Barracuda, and Intronis; server, PC, and networking hardware from HP, Dell, Lenovo, Cisco, Aruba, and others; and VoIP gateways from Patton, Audiocodes, and MultiTech. Digital I/O layers services on top of these platforms, including a 99.999% uptime "Always Up" email service, transparent data loss prevention, encrypted off-site backup, and a recently launched 10DLC-compliant SMS program for MFA and account notifications. No proprietary software products, patents, or AI/ML capabilities are disclosed in the available data.
Digital I/O generates revenue through four streams: recurring managed IT subscriptions (BusinessCare), professional services (Microsoft Server/Exchange/SQL implementations, Office 365 migrations, infrastructure audits, cabling, video surveillance), hardware and equipment resale, and managed VoIP services. Pricing is quote-based, billed monthly, and tailored to industry-specific requirements. The company is sales-led, relies on a professional website, free consultations, and partner-driven referrals for demand generation, and claims 200+ active clients with 100+ years of combined technical team experience. No revenue, headcount, funding, or ownership data is publicly disclosed.
Digital I/O firmographics
Firmographics- Name
- Digital I/O
- Legal name
- Digital I/O Inc.
- Website
- https://digitalio.com
- Company type
- Private
- Founded year
- 1996
- Operating status
- Operating
- Short description
- Digital I/O is a privately held managed IT services provider founded in 1996, delivering infrastructure management, security, VoIP, disaster recovery, and compliance support to small and medium businesses in the US and to enterprise clients across Latin America.
- Ownership category
- akta.pro rank
Where Digital I/O is headquartered
LocationHeadquarters
- HQ city
- San Diego
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Digital I/O business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services (BusinessCare): Recurring managed IT services covering cloud, premise, or hybrid infrastructure management. Includes vendor management, security updates, compliance support (HIPAA, NIST, PCI), and remote access/BYOD support.
- Professional Services: Implementation and migration of Microsoft Server, Exchange, Terminal and SQL; Office 365 migrations; IT infrastructure audits; network security; video surveillance; WiFi design and installation; structured cabling.
- Equipment and Hardware Sales: Sale of servers, PCs, laptops, tablets, storage, networking equipment, printers, UPS, and structured cabling products from vendor partners including HP, Dell, Lenovo, Aruba, Cisco, and others.
- VoIP Services: VoIP telephone systems, professional call center solutions, SIP trunk provisioning, and VoIP gateway solutions.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Custom managed IT services with vendor management included at no additional cost |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels3 records
Digital I/O product offering
Product offeringCore offering
Digital I/O provides managed IT services for small and medium businesses, covering cloud, premise, and hybrid infrastructure management with a focus on security, uptime, and business continuity. Its core BusinessCare offering is supplemented by 3CX-based VoIP telephone systems, disaster recovery and off-site backup, server virtualization, email services, data loss prevention, and professional services for implementation, migration, audits, networking, and structured cabling.
Product overview
Digital I/O is an IT managed services provider offering a portfolio of technology solutions organized around its core BusinessCare managed services platform. The portfolio includes complementary add-on modules for disaster recovery and backup, email services (archiving and continuous uptime), server virtualization, VoIP telephone systems via 3CX partnership, and data loss prevention. The company also provides professional services spanning implementation, migrations, infrastructure audits, networking, security, video surveillance, and structured cabling.
Differentiator
Problem solved
Functional benefit
Products and services
- BusinessCare Managed IT Services
- 3CX VoIP Telephone Systems
- Disaster Recovery and Off-Site Backup
- Always Up E-mail Services
- E-Mail Retention and Archiving
- Server Virtualization
- Data Loss Prevention
- IT Professional Services
- IT Equipment and Hardware Resale
Quantifiable outcome
- 99.999% uptime in mail processing with 100% uptime in antivirus and threat processing
- +2 more outcomes
Companies that use Digital I/O
Customer profileNamed customers5 records
Segments2 records
Ideal customer profiles2 records
Digital I/O technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
Digital I/O partnerships and signals
Strategic signalPartnerships
21 partnerships are on record, tiered core and major.
- 3CXcoreCertified 3CX Partner specializing in delivering tailored VoIP solutions. Services include professional call center solutions, SIP trunk provisioning, and VoIP gateway support (Patton, Audiocodes, MultiTech). Digital I/O has been involved with VoIP for over 24 years and is authorized to resell and implement 3CX phone systems.
- HPcoreServer, PC, laptop, tablet, and printer vendor partner. Provides HP enterprise hardware including plotters for certified printer service and repair.
- DellcoreServer, storage, PC, laptop, and networking equipment vendor partner.
- LenovocorePC, laptop, and tablet vendor partner.
- Aruba (HPE)coreNetwork infrastructure vendor partner providing enterprise networking solutions.
- CiscocoreNetwork infrastructure and perimeter security vendor partner.
- VMwarecoreVirtualization technology partner providing enterprise virtualization solutions.
- Microsoft (Hyper-V)coreVirtualization technology partner providing Hyper-V solutions alongside VMware.
- HikvisionmajorVideo surveillance vendor partner providing enterprise surveillance solutions.
- WatchGuardcorePerimeter security (firewall) vendor partner.
- SonicWallcorePerimeter security (firewall) vendor partner.
- FortinetcorePerimeter security (firewall) vendor partner.
- Quest Rapid RecoverymajorData backup and recovery solution for premise and cloud environments with low RTO times using virtual images.
- Barracuda EssentialsmajorEmail security and backup solution provider for data backup and security.
- XeroxmajorCertified printer service and repair partner.
- ZebramajorCertified printer service partner.
- Eaton Tripp-LitemajorUninterruptible power supply (UPS) vendor partner.
- APCmajorUninterruptible power supply (UPS) vendor partner.
- PattonmajorVoIP gateway vendor partner for SIP trunk provisioning and VoIP integration.
- AudiocodesmajorVoIP gateway vendor partner for SIP trunk provisioning and VoIP integration.
- MultiTechmajorVoIP gateway vendor partner for SIP trunk provisioning and VoIP integration.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
Digital I/O competitors and assessment
Company assessmentDirect peers
- NetStar Solutions: Managed IT services firm providing infrastructure, cloud, and unified communications to SMB and mid-market clients. Comparable service portfolio and customer profile.
- ITsavvy: Mid-market IT services and solutions provider offering managed services, hardware resale, and cloud infrastructure. Broader than Digital I/O but highly comparable on the managed-IT-plus-vendor-resale model.
- ImageQuest: Mid-size managed IT services and cybersecurity provider serving SMB and mid-market clients with compliance, backup, and infrastructure offerings. Comparable in scale and customer mix.
- Single Path: US managed IT services provider delivering managed support, cloud, and security to SMB clients. Comparable service catalog and customer size profile; direct peer in the horizontal managed-IT-for-SMB segment.
- Kinetix IT Services: IT managed services and consulting firm serving small and medium businesses with infrastructure, cloud, and security solutions. Comparable horizontal MSP positioning.
- CompuOne: California-headquartered managed IT services firm offering VoIP, cloud, and infrastructure support for SMBs. Closely comparable in scope, customer size, and mix of managed services plus third-party technology resale.
- Network Right: Southern California-based managed IT and network services provider focused on SMBs with similar BusinessCare-style offerings, structured cabling, and VoIP/UCaaS delivery.
- Cal Net Technology Group: Long-standing California-based managed IT services and VoIP provider serving SMB and mid-market clients. Operates from the same Southern California footprint with overlapping BusinessCare-style managed services, telephony, and infrastructure offerings, making it the closest regional comparable.
- Datapath (Managed IT): Managed IT services firm providing infrastructure management, networking, and security to small and mid-sized businesses. Comparable horizontal MSP model with resold vendor stack similar to Digital I/O's.
Broad incumbents
- Thrive NextGen: Large US managed services and cybersecurity provider serving mid-market and enterprise. Overlaps Digital I/O's managed IT and security offerings at greater scale and national reach.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Digital I/O compliance and trust
Trust signalCompliance3 records
Digital I/O financial estimates
Financial estimateRevenue estimate
Valuation estimate
Digital I/O leadership team
Management profileNumber of profiles
Digital I/O funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Digital I/O M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Digital I/O
What does Digital I/O do?
Digital I/O provides managed IT services for small and medium businesses, covering cloud, premise, and hybrid infrastructure management with a focus on security, uptime, and business continuity. Its core BusinessCare offering is supplemented by 3CX-based VoIP telephone systems, disaster recovery and off-site backup, server virtualization, email services, data loss prevention, and professional services for implementation, migration, audits, networking, and structured cabling.
Is Digital I/O a public or private company?
Digital I/O is a private company. It is classified as unknown and is currently operating.
When was Digital I/O founded?
Digital I/O was founded in 1996.
Where is Digital I/O based?
Digital I/O is headquartered in San Diego, United States, in the North America region.
How does Digital I/O make money?
Four revenue lines are on record. Managed IT Services (BusinessCare) is the primary driver. The others are professional Services, equipment and Hardware Sales and voIP Services.
Who are Digital I/O's main competitors?
Direct peers on record are NetStar Solutions, ITsavvy, ImageQuest, Single Path, Kinetix IT Services, CompuOne, Network Right, Cal Net Technology Group and Datapath (Managed IT). Thrive NextGen is listed as a broad incumbent.
Does Digital I/O have an API?
No public API is recorded for Digital I/O.