What AutoGlassCRM does

AutoGlassCRM, doing business as Everything Autoglass, is a privately held vertical SaaS company that sells a customer relationship management platform to small and mid-sized auto glass shops and independent windshield installers. The company, headquartered in Charlotte, North Carolina with a contact address in Montreal, is privately held by a small founding team (11-50 employees) and was rebranded to Everything Autoglass while continuing to operate the AutoGlassCRM software product line. Its core product is a cloud-based CRM anchored on a proprietary Exact Match VIN Decoder that converts dealer part numbers to aftermarket equivalents, accepts VIN, license plate, or Year-Make-Model-Body input, and links each part number to a YouTube video and photo for visual confirmation.

The platform bundles job scheduling, a quoting and Business Page tool, a mobile installer app on iOS and Android, payment processing through Stripe and PayPal, and distributor integrations with Pilkington and PGW (including an exclusive Premium Edition partnership with PGW). A NAGS integration provides labor hours and pricing data, and a WordPress plugin plus Business Page Add-On let shops embed the quoting and scheduling experience on their own websites or use AutoGlassCRM as a public-facing landing page. Pricing is published in seven markets (USA, Canada, Mexico, UK plus parts of Europe, Australia, New Zealand, and South Africa) at roughly $29.99-$34.99 per user per month in the USA with month-to-month terms, alongside a $1.00 pay-per-search standalone VIN decoder.

Revenue mechanics combine per-user subscriptions, usage-based VIN decoding, transaction fees for EDI and electronic dispatch, add-on subscriptions for the Business Page, and a professional services line for auto glass web design, SEO, and Google Ads management. The company sells primarily through product-led self-serve signup (7-day free trial, no credit card) and through its WordPress plugin channel rather than a traditional enterprise sales motion, with publicly disclosed scale signals limited to roughly 1,000 searches per 30 days on its homepage metrics.

Name

AutoGlassCRM

Legal name

AutoGlassCRM

Website

https://autoglasscrm.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

AutoGlassCRM (rebranded to Everything Autoglass) is a vertical SaaS platform serving independent auto glass shops, providing a CRM, exact-match VIN decoder, job scheduling, quoting, payment processing, and distributor integrations across North America, Europe, Australia, New Zealand, and South Africa.

Ownership category

akta.pro rank

Headquarters

HQ city

Charlotte

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Revenue model

1. Subscription (Per User): Monthly subscription per user (CSRs and sales staff). Installers are not counted in user count. Month-to-month with no contracts required. USA: Premium $34.99/user/month or Basic $29.99/user/month.
2. Usage-based VIN Decoder: Pay-per-search option with no monthly cost. USA: $1.00 per VIN Decoder search, billed weekly. Ideal for shops with lower volume.
3. Business Page Add-On: Additional monthly add-on for public landing page with customer-facing glass selection, scheduling, and payment. USA: $19.99/month.
4. EDI and Electronic Dispatch: Per-transaction fees for EDI ($1.00 per transaction USA) and electronic dispatch ($1.00 per transaction USA).
5. Help Request Overage: Free help requests included per user (65 for Premium, 50 for Basic). Additional requests at $0.50 each (USA).
6. Web Development Services: Website design and development services for auto glass businesses. Managed WordPress websites, Google Ads management, SEO services, and social media marketing.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels8 records

Core offering

No substantive source content about AutoGlassCRM's core offering was provided in the input; a description cannot be reliably extracted from the supplied data.

Product overview

AutoGlassCRM is a unified cloud-based CRM platform for auto glass shops, built around an Exact Match VIN Decoder engine that converts dealer part numbers to aftermarket equivalents. The core AutoGlassCRM platform bundles together the VIN Decoder, Scheduling, Business Page + Quoting Tool, Distributor Parts Search, and Mobile Apps. Additional modules include the WordPress Plugin for website embedding, NAGS pricing integration, and Part VIN/YMMB search tools. The Business Page Add-On provides a standalone public-facing landing page for shops without websites. Web Development Services offer WordPress-based website design with built-in VIN decoder integration. Pricing is available in multiple regions (USA, Canada, Mexico, Europe, Australia, New Zealand, South Africa) with tiered Premium and Basic editions, plus a pay-per-search VIN Decoder option.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• 100% accurate part matching with exact match VIN decoder
• +2 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature8 records

Partnerships

Five partnerships are on record, tiered core.

• StripecoreTechnology or IntegrationPayment processing integration allowing customers to pay for auto glass services via credit card directly within the AutoGlassCRM platform.
• PayPalcoreTechnology or IntegrationPayment processing integration alongside Stripe for customer payment options within quotes and job scheduling.
• PilkingtoncoreTechnology or IntegrationMajor auto glass distributor integrated for real-time pricing and availability search within the AutoGlassCRM software. Currently available in USA, Canada, and Mexico.
• PGW (PGW Auto Glass)coreTechnology or IntegrationMajor auto glass distributor integrated for real-time pricing and availability search. Exclusive partnership for PGW Premium Edition. Available in USA, Canada, and Mexico markets.
• NAGS (National Auto Glass Specifications)coreTechnology or IntegrationNAGS labor hours and pricing data integrated alongside VIN decoder. Per-search or monthly subscription options. Always up-to-date NAGS data included with all subscriptions.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• AutoLeap: Cloud-based CRM and shop management for auto repair shops, including VIN lookup, customer communication, and parts integration. Comparable vertical SaaS playbook targeting the same SMB automotive service segment.
• ShopMonkey: Cloud-based shop management SaaS for independent auto repair shops. Directly comparable as a vertical SaaS for small automotive service businesses, though broader than auto glass (covers general mechanical/collision).
• Shop-Ware: Cloud shop management software for collision and mechanical auto repair shops with VIN-based estimating and parts ordering. Directly comparable as vertical SaaS for the independent auto shop segment.
• Tekmetric: Shop management platform for independent auto repair shops with VIN lookup, estimating, parts ordering, and customer management. Closely parallels AutoGlassCRM's VIN-to-parts workflow applied to a broader auto repair vertical.

Broad incumbents

• CCC Intelligent Solutions: Large-scale software, data, and services provider for the auto insurance and collision repair ecosystem. Operates broadly in the automotive services value chain and could expand into adjacent verticals like auto glass.
• Workiz: Field service management platform for locksmiths, garage door, appliance repair, and similar trades. Overlaps on scheduling/CRM/payment workflows but lacks auto glass-specific part/VIN integrations.
• ServiceTitan: Large, well-funded field service management platform serving HVAC, plumbing, electrical, and other trades. A broad incumbent whose feature set (scheduling, CRM, dispatch) overlaps with AutoGlassCRM but lacks auto glass-specific VIN/part vertical depth.
• Jobber: Field service software for small home service businesses with CRM, scheduling, quoting, and invoicing. Similar per-user subscription model and self-serve SMB go-to-market, though broader in vertical scope.
• Housecall Pro: Field service management SaaS for home service businesses. Comparable subscription-based SMB SaaS with scheduling, CRM, and payment features, but no vertical specialization in auto parts/VIN workflows.
• Mitchell 1: Established automotive repair information and shop management provider with deep industry data. Comparable in serving SMB auto shops with repair/parts information, but a much older, broader incumbent with different delivery model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/autoglasscrm
• YouTubeyoutube.com/c/AutoGlassCRM
• Facebookfacebook.com/autoglasscrm
• Instagraminstagram.com/autoglasscrm

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about AutoGlassCRM