Name

Voice & Data Systems

Legal name

Voice & Data Systems, Inc.

Website

https://voicendata.net

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Short description

Voice & Data Systems is a privately held Omaha-based managed technology services provider founded in 1993, delivering turnkey telecom, managed IT, structured cabling, video surveillance, access control, and cybersecurity (Vsecure) solutions to SMBs across the Midwest and Great Plains.

Ownership category

akta.pro rank

Product category

Managed Technology Services

NAICS

Telecommunications (517), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Telephone Interconnect Systems (7385), Services-Computer Programming, Data Processing, Etc. (7370), Communications Services, Nec (4899)

akta.pro primary industry

Unified Communications & Collaboration Network Services (VoIP/QoS) (BPAEAEAI)

akta.pro secondary industry

Managed Security Services (MSSP) & 24/7 SOC Operations (BPAKAHAA)

Keywords

• Managed IT services
• Business phone systems
• Structured cabling installation
• Video surveillance systems
• Access control systems

Headquarters

HQ city

Omaha

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Recurring managed services revenue model providing ongoing IT infrastructure management, monitoring, support, and maintenance for business phone systems, networks, servers, and security. Customers pay on an as-needed basis or through bundled packages, offering cost savings compared to maintaining in-house IT staff.
2. Product Sales and Installation: One-time revenue from selling, installing, and programming business phone systems, computer networks, security systems, and cabling infrastructure. Includes professional installation and configuration services.
3. SIP Trunking Services: Voice over Internet Protocol services replacing traditional phone lines, providing cost savings of 30-40% on monthly bills for business customers. Revenue generated through monthly service fees based on usage and number of lines.
4. Hosted PBX/Cloud Services: Cloud-based phone system services with no hardware purchase required at customer site. Service providers maintain all PBX equipment, generating recurring revenue from monthly subscriptions.
5. Support and Troubleshooting: Ongoing troubleshooting and support services for all phone system and computer network products they sell and install. Flexible business communication packages to meet varying customer needs.
6. Web Design and Digital Services: Website packages including design, hosting, SEO, e-newsletters, and social media management through Atomic8Ball brand, with tiered pricing for Pro, SEO, and Marketing packages.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Voice & Data Systems is a turnkey managed technology services provider (MTSP) that sells, installs, and manages business phone systems (VoIP, Hosted PBX, SIP Trunking), structured cabling, wireless networks, video surveillance, and access control systems for SMBs and mid-market customers. The company delivers ongoing managed IT services including 24/7 network monitoring, cybersecurity, cloud infrastructure management, and on-site support, bundling multiple technology vendors into a single unified solution.

Product overview

Voice & Data Systems is a turnkey managed technology services provider (MTSP) offering an integrated portfolio of business communication and security solutions. The core offering centers on Managed IT Services combined with business phone systems encompassing VoIP, Hosted PBX, and SIP Trunking capabilities. These communication services are complemented by physical infrastructure services including Structured Cabling and Wireless Networks. Security solutions include Video Surveillance (with AI analytics), Access Control, and Sound Masking & Paging Systems. The company also provides web design through its Atomic8Ball subsidiary and has developed a cybersecurity sub-brand called Vsecure offering dark web monitoring, AI-powered email filtration, and managed security services. Products integrate with multiple technology partners including Zultys, PhoneSuite, Wildix, and Pulsar360 for communications; Eagle Eye Networks, Turing, and Axis Communications for surveillance; Kantech for access control; Microsoft Azure and Nerdio for cloud infrastructure; and Sophos and Fortinet for cybersecurity.

Differentiator

Problem solved

Functional benefit

Brands

• Atomic8Ball: Web presence management brand offering website design, hosting, content management, search engine optimization, e-newsletter, and social media management services.
• Vsecure

Products and services

• Managed IT Services Comprehensive managed technology services including proactive network monitoring, 24/7 support, cybersecurity protection, IT infrastructure consultation, and hardware/software management for SMB and mid-market business customers.
• Business Phone Systems State-of-the-art unified communications technology providing custom solutions and expert turnkey integration for business telephone systems across SMB and enterprise customers.
• Voice over IP (VoIP) IP-based phone system that uses internet or internal network connections to carry phone calls, enabling remote work capabilities and cost savings for business customers.
• Hosted PBX Cloud-based phone service with no hardware purchase required at the customer site, offering advanced call routing, voicemail, auto attendant, and unified communications features hosted offsite.
• SIP Trunking Voice over Internet Protocol service based on Session Initiation Protocol that delivers telephone services and unified communications over an existing internet connection, typically saving customers 30–40% on monthly phone bills.
• Structured Cabling Certified network cabling design and installation services including CAT6/CAT5E, fiber optics (OM3/OM4/Single Mode), audio visual, and building automation systems, designed by BICSI RCDD-certified staff.
• Video Surveillance Cloud-based and AI-powered security camera systems, monitoring services, and installation featuring Eagle Eye Networks and Axis Communications equipment for property protection, theft prevention, and emergency monitoring.
• Wireless Networks Enterprise wireless network design, deployment, and management using carrier-grade Ruckus Wi-Fi equipment and switches for robust edge network solutions.
• Access Control Facility security systems using Kantech and ESI Estech platforms enabling organizations to manage access to property and resources, supporting single-door to multi-building enterprise deployments.
• Sound Masking and Paging Systems Commercial audio and paging systems from Bogen, Valcom, Cambridge Sound Management, and Viking for healthcare, transportation, education, and hospitality industries, enabling broadcast communication and workplace privacy.
• Service Support Ongoing troubleshooting and support services for all phone system and computer network products sold and installed, with flexible business communication packages.
• Atomic8Ball Web Design and Digital Services Web presence management including web design, hosting, content management, search engine optimization, e-newsletters, and social media management delivered under the Atomic8Ball subsidiary brand.
• Vsecure Cybersecurity Program Comprehensive security-focused managed service program combining Sophos Intercept X Advanced with XDR, Fortinet next-generation firewall, dark web monitoring, security awareness training, and vulnerability scanning under the Vsecure sub-brand.
• Data Discovery and Classification Advanced data discovery and classification solution to help customers identify sensitive information and reduce compliance and cybersecurity risk.

Quantifiable outcome

• 30-40% cost savings on monthly phone bills through SIP Trunking compared to traditional phone lines
• +3 more outcomes

Named customers3 records

Segments8 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration24 records

AI capability9 records

Feature9 records

Partnerships

29 partnerships are on record, tiered core, key, supporting and flagship.

• Microsoft AzurecoreTechnology or IntegrationVoice & Data Systems is a certified Microsoft Solutions Partner, ranking among the top 5 percent of providers. They offer Microsoft Azure infrastructure management and migration services, helping transition customer IT networks to the cloud. The partnership includes providing customers with Microsoft 365 backup services and leveraging Azure for managed IT solutions.
• WatchGuardcoreTechnology or IntegrationSecurity technology partner providing advanced cybersecurity solutions integrated with managed IT services offered to customers.
• BarracudacoreTechnology or IntegrationCybersecurity partner providing email security and data protection solutions as part of comprehensive security offerings.
• ZultyscoreTechnology or IntegrationAward-winning IP PBX Unified Communications Platform partner. Voice & Data Systems offers Zultys products providing multi-functional, multi-user experience for integrated communications systems. The partnership includes SIP trunk cost savings and advanced call routing features.
• PhoneSuitecoreTechnology or IntegrationHospitality communication solutions partner offering VoIP PBX and Traditional PBX systems for hotels. Products increase staff productivity, improve customer service, and meet franchise requirements with features including voice mail and wake-up calls.
• TuringkeyTechnology or IntegrationAI-powered surveillance technology partner providing behavior analysis, anomaly detection, and predictive threat prevention capabilities for video surveillance solutions.
• Sentinel OnecoreTechnology or IntegrationEndpoint protection partner providing advanced EDR/XDR technologies integrated into cybersecurity managed services offerings.
• DattocoreTechnology or IntegrationBackup and disaster recovery technology partner. Voice & Data Systems offers Datto-powered managed data backup services with proactive monitoring and software patching for customer protection.
• SAAS AlertssupportingTechnology or IntegrationSaaS alerting technology partner for managing common business applications and monitoring for potential security issues.
• Cambridge Sound ManagementsupportingTechnology or IntegrationSound masking technology partner providing solutions for healthcare, transportation, education, and hospitality industries to improve workplace privacy and communication.
• TAG (Technology Assurance Group)flagshipStrategic or Co-development PartnerLong-standing strategic partnership with Technology Assurance Group. Voice & Data Systems has been invited to attend TAG conventions annually from 17th through 25th, sharing expertise at top IT events. The company has received multiple TAG awards including Business Achievement Award.
• NerdiocoreTechnology or IntegrationAzure management partner providing solutions for Microsoft Azure infrastructure management and cloud migration services for SMBs.
• KantechcoreTechnology or IntegrationAccess control systems partner providing facility security solutions that work consistently for managing access to property and resources.
• ClearflycoreTechnology or IntegrationSIP trunking and unified communications partner delivering telephone services. Voice & Data Systems received Clearfly Top Trusted IP Communications Partner award. Partnership includes leveraging Clearfly for mission-critical communications.
• Eagle Eye NetworkscoreTechnology or IntegrationAuthorized reseller and installer of Eagle Eye Networks cloud video management system. Provides cloud-based video surveillance with unlimited storage, automatic updates, and remote access capabilities.
• Axis CommunicationscoreTechnology or IntegrationAuthorized partner for network cameras and surveillance hardware. Axis provides 4K Ultra HD cameras, wide-angle lenses, night vision capabilities, and open platform integration for comprehensive surveillance solutions.
• CommScope (Uniprise)coreTechnology or IntegrationCertified installer of CommScope Uniprise providing 20-Year Extended Product Warranty on structured cabling installations.
• Hubbell Premise WiringcoreTechnology or IntegrationCertified installer of Hubbell Premise Wiring providing Mission Critical 25-Year Performance Warranty on structured cabling installations.
• Bogen CommunicationssupportingTechnology or IntegrationPaging and sound masking partner providing solutions for healthcare, transportation, education, and hospitality industries.
• ValcomsupportingTechnology or IntegrationPaging system partner providing communication solutions for organizations requiring overhead communication capabilities.
• Viking Security and CommunicationsupportingTechnology or IntegrationSecurity and communication solutions partner providing specialized equipment for facility communication needs.
• RuckuscoreTechnology or IntegrationWireless networking partner providing carrier-grade, managed edge network solutions including Wi-Fi and switches for robust wireless infrastructure.
• Ubiquiti NetworkssupportingTechnology or IntegrationWireless networking equipment partner providing enterprise wireless solutions for network infrastructure.
• Pulsar360 CorporationcoreTechnology or IntegrationVoIP/digital phone service partner dating back to 2001. Provides SIP trunking with redundancy features including trunk, DID, toll-free, and national network redundancy. Voice & Data Systems offers Pulsar360 solutions to customers requiring reliable cloud communications.
• WildixsupportingTechnology or IntegrationHosted PBX solutions partner providing cloud-based phone system options as part of unified communications offerings.
• SophoscoreTechnology or IntegrationCybersecurity partner providing Sophos Intercept X Advanced with XDR (Extended Detection and Response) as part of Vsecure security programs. Includes endpoint/server protection and advanced threat detection.
• FortinetcoreTechnology or IntegrationNext-generation firewall partner providing Co-Managed Fortinet Firewall Security Service and Co-Managed Fortinet Fabric Service as part of comprehensive cybersecurity offerings.
• ID AgentsupportingTechnology or IntegrationDark web monitoring partner providing tools to scan the dark web for compromised customer information and credentials.
• techrugsupportingTechnology or IntegrationCybersecurity insurance partner. Voice & Data Systems launched a cybersecurity insurance program with techrug to protect local businesses.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Marco Technologies: Midwest-headquartered managed technology services provider serving SMB and mid-market customers with managed IT, voice, cloud, and security offerings. Highly comparable to Voice & Data Systems in geography (Midwest), customer segment (SMB), and product mix (managed IT + UC + security), but at materially larger scale.
• Heartland Business Systems: Regional managed IT, voice, and cybersecurity provider serving SMB and enterprise customers across the Midwest. Comparable to Voice & Data Systems in service portfolio (managed IT, VoIP, physical security, structured cabling) and target customer profile.
• Logista Solutions: Midwest-focused managed IT services and unified communications provider serving SMBs with bundled voice, managed IT, and cloud offerings. Directly comparable to Voice & Data Systems' turnkey MTSP model and regional SMB focus.
• VC3: Managed IT services provider focused on municipalities and SMBs with strong recurring managed services revenue model. Comparable in delivering outsourced IT, voice, and cybersecurity to small organizations but with a stronger public-sector vertical tilt.

Broad incumbents

• ConvergeOne: Large national provider of collaboration, cloud, and managed services for enterprise customers. Overlaps with Voice & Data Systems on hosted voice, managed IT, and security but operates at much greater scale and serves larger enterprise accounts.
• Connection (PC Connection): Large IT solutions provider offering hardware, software, managed services, and cloud solutions to business and public-sector customers. Comparable services portfolio but operates at national scale and is a publicly traded broader-line incumbent.
• CDW: One of the largest multi-brand IT solutions providers in the U.S., offering hardware, software, networking, and managed services across SMB, enterprise, and public sector. A broader incumbent that competes for the same customers across most of Voice & Data Systems' solution areas.
• Granite Telecommunications: Large managed communications provider specializing in voice, data, and managed services for multi-location enterprise and SMB customers. Directly overlaps with Voice & Data Systems' hosted voice, SIP trunking, and managed services portfolio at significantly greater scale.
• TPx Communications: National managed services and UCaaS provider delivering hosted voice, managed IT, and connectivity to SMB and mid-market customers. Comparable managed UC + IT services offering but at national scale and with proprietary network assets.

Others

• RingCentral: Public cloud UCaaS platform whose products (RingCentral MVP, Contact Center) compete with some of Voice & Data Systems' hosted PBX/VoIP offering. Included as an adjacent vendor whose direct-to-customer motion materially affects the firm's competitive landscape and economics.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Voice & Data Systems