What Pause Wellness Center does

Pause Wellness Center, Inc. is a privately held outpatient mental health therapy practice founded in 2018 and headquartered at 130 Main Street in Northborough, Massachusetts. The practice is owned and operated by Sarah Hamelin, LICSW, and employs a small team of licensed and pre-licensed clinicians (LICSW, LMHC, LMFT) under a Clinical Supervisor and a Practice Manager. Services are delivered through both in-person sessions at the Northborough office and virtual telehealth across the state of Massachusetts, targeting clients across the lifespan: children, adolescents, teens, adults, and couples.

The core offering is outpatient mental health counseling using evidence-based modalities including Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT)-informed therapy, Acceptance and Commitment Therapy (ACT), trauma-focused therapy, play therapy, art therapy, solution-focused therapy, and motivational interviewing. Specialty focus areas span ADHD, autism, anxiety, depression, trauma, PTSD, grief, mood disorders, OCD, self-harm, suicidality, addiction recovery, and relationship challenges, with affirming care for LGBTQIA+ clients. A secondary nutritional counseling line extends the offering into holistic wellness. Client scheduling and records are managed through a Valant.io client portal/EMR.

Revenue is generated primarily through professional-services billing of therapy sessions, with insurance coverage across Harvard Pilgrim, United, Blue Cross Blue Shield, Aetna, Mass General Brigham, Health Plans Inc, UMR, and Tufts Health Plans, supplemented by out-of-network and self-pay (cash, check, credit card). The practice markets itself through its website and educational blog covering mental health topics, relying on organic search and direct consumer requests. Pause Wellness Center has no disclosed funding rounds, institutional investors, M&A activity, patents, or awards, and remains a founder-owned Massachusetts corporation.

Name

Pause Wellness Center

Legal name

Pause Wellness Center, Inc.

Website

https://pausewellnesscenter.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1–10 employees

Short description

Pause Wellness Center is a privately held, founder-owned outpatient mental health therapy practice in Northborough, Massachusetts, serving children, adolescents, adults, and couples statewide via in-person and telehealth sessions across multiple insurance networks.

Ownership category

akta.pro rank

Headquarters

HQ city

Northborough

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Mental Health Therapy Sessions: The practice generates revenue through billable mental health therapy sessions. Services are covered by health insurance plans including Harvard Pilgrim, United, Blue Cross Blue Shield, Aetna, Mass General Brigham, Health Plans Inc, UMR, and Tufts Health Plans. They also accept out-of-network providers. Cash, checks, and credit cards are accepted for self-pay.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Pause Wellness Center provides outpatient mental health therapy and nutritional counseling services through licensed and pre-licensed clinicians, serving children, adolescents, adults, and couples across Massachusetts. The practice delivers evidence-based therapy modalities including CBT, DBT, ACT, Solution Focused Therapy, Motivational Interviewing, Trauma-focused therapy, Play Therapy, and Art Therapy, available both in-person at the Northborough office and via statewide telehealth, with insurance billing and self-pay options.

Product overview

Pause Wellness Center offers outpatient mental health therapy and nutritional counseling services as a single unified practice. The core offering is Mental Health Therapy, which encompasses various evidence-based modalities including CBT, DBT, ACT, Solution Focused Therapy, Motivational Interviewing, Trauma-focused therapy, Play Therapy, and Art Therapy. Services are provided by licensed therapists (LICSW, LMHC, LMFT) and pre-licensed clinicians, serving clients across the lifespan from children to adults and couples. The practice operates in-person at their Northborough, Massachusetts location and offers virtual sessions statewide. A client portal powered by Valant.io provides clients with online access to manage their care.

Differentiator

Problem solved

Functional benefit

Products and services

• Mental Health Therapy Outpatient mental health counseling services provided by licensed and pre-licensed therapists for individuals of all ages, including children, adolescents, teens, adults, and couples. Services are delivered using evidence-based modalities (CBT, DBT, ACT, Solution Focused, Motivational Interviewing, Trauma-focused, Play Therapy, Art Therapy) and are available both in-person at the Northborough, Massachusetts office and virtually statewide across Massachusetts.
• Nutritional Counseling

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered core.

• Blue Cross Blue ShieldcoreChannel Partner/ Reseller/ DistributorBlue Cross Blue Shield insurance accepted for mental health services at Pause Wellness Center.
• AetnacoreChannel Partner/ Reseller/ DistributorAetna insurance accepted for mental health services at Pause Wellness Center.
• United HealthcarecoreChannel Partner/ Reseller/ DistributorUnited Healthcare insurance accepted for mental health services at Pause Wellness Center.
• Tufts Health PlanscoreChannel Partner/ Reseller/ DistributorTufts Health Plans accepted for mental health services at Pause Wellness Center.
• Harvard PilgrimcoreChannel Partner/ Reseller/ DistributorHarvard Pilgrim insurance accepted for mental health services at Pause Wellness Center.
• Mass General BrighamcoreChannel Partner/ Reseller/ DistributorMass General Brigham health insurance accepted for mental health services at Pause Wellness Center.
• Health Plans Inc (HPI)coreChannel Partner/ Reseller/ DistributorHealth Plans Inc (HPI) insurance accepted for mental health services at Pause Wellness Center.
• UMRcoreChannel Partner/ Reseller/ DistributorUMR insurance accepted for mental health services at Pause Wellness Center.

Scale indicators1 record

Recent moves6 records

Expansion highlights4 records

Emerging players

• Brightside Health: Brightside Health is a telehealth provider focused on anxiety and depression treatment combining therapy and medication management. Comparable to Pause Wellness Center because both deliver outpatient therapy for anxiety and depression via telehealth, accepting insurance across commercial plans.
• Octave: Octave is an outpatient mental health practice operating its own employed-clinician model offering individual, couples, and group therapy in person and virtually. It is comparable because both are group-practice models delivering multi-modality therapy to insured and self-pay adults, with similar delivery mechanisms.
• Charlie Health: Charlie Health provides intensive outpatient and virtual mental health treatment, with strong emphasis on adolescents and young adults. It is comparable to Pause Wellness Center because Pause also names adolescents, teens, self-harm, suicidality, and mood disorders as primary segments, making Charlie Health a direct competitor for the same clinical niche.
• Headway: Headway is a platform that enables independent mental health therapists to accept insurance and grow their caseload by handling credentialing, billing, and marketing. It is highly comparable to Pause Wellness Center because both serve the same licensed clinician and insured-client dynamic, with Headway acting as the infrastructure layer competing for Pause's supply.
• Alma: Alma is a network and practice platform for independent therapists that handles insurance credentialing, billing, and referrals. Comparable to Pause Wellness Center because both serve the same therapist-and-client pair in a private-pay/insurance hybrid outpatient mental health model, competing for the same Massachusetts clinician pool.
• Grow Therapy: Grow Therapy is a therapist enablement platform that helps independent providers accept insurance and manage practices. It is a comparable peer because it competes for the same licensed clinicians and insured outpatient therapy clients that Pause Wellness Center relies on.

Broad incumbents

• Lyra Health: Lyra Health is a mental health benefits provider offering therapy and coaching to employees of large employers and their families. It is comparable because it competes for the same insured outpatient therapy demand, but routes clients through employer contracts rather than direct-to-consumer marketing.
• BetterHelp: BetterHelp is one of the largest direct-to-consumer online therapy platforms, offering subscription-based virtual counseling across all 50 U.S. states. It is comparable to Pause Wellness Center because both deliver virtual outpatient therapy to individual adults seeking licensed clinician support, albeit at vastly different scales.
• Talkspace: Talkspace is an established virtual therapy and psychiatry platform accepting insurance and serving enterprise clients as well as direct consumers. It is comparable to Pause Wellness Center because it sells the same outpatient mental health therapy service via telehealth and in-network insurance, but at national scale.

Direct peers

• Two Chairs: Two Chairs is a multi-site outpatient therapy practice operating its own employed-clinician model in major U.S. metros, delivering in-person and virtual therapy. It is a direct peer because both organizations run employed-clinician group practices offering multi-modality outpatient therapy to insured and self-pay clients.

Market position

Strengths1 record

Weaknesses1 record

Competitive moat4 records

Key risks1 record

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/pause-wellness-center-inc

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pause Wellness Center