DIDWW
DIDWW is a cloud-based VoIP platform providing virtual phone numbers, SIP trunking, and SMS messaging across 93 countries to telecom operators and enterprises via API-first architecture and proprietary geo-redundant network infrastructure.
- Company typePrivate
- Founded2004
- HeadquartersDublin, Ireland
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What DIDWW does
DIDWW (legal entity: DIDWW Ireland Limited, registered in Dublin, company #473521) is a cloud-based telecommunications platform that delivers virtual phone numbers, SIP trunking, and messaging services to telecom operators, enterprises, and VoIP service providers across 93 countries and 5,640 area codes. The platform spans six DID number categories — Local, National, Mobile, Toll Free, Shared Cost, and UIFN — alongside A2P/P2P SMS messaging, cloud fax via T.38/G.711u, cloud-based PBX under the phone.systems™ brand, and a REST API (with sandbox and production environments) that enables full automation of number ordering, capacity management, SIP trunk configuration, and CDR export.
The underlying infrastructure consists of a proprietary, geo-redundant private network anchored by seven global mega Points of Presence, supporting a 99.998% network uptime SLA. DIDWW is a fully licensed operator in 30+ countries with its own numbering resources and direct carrier partnerships in every country of operation, supplemented by memberships in the ITU, RIPE NCC, CFCA, and PTC, and ISO 27001 certification. The technical stack integrates with Salesforce, HubSpot, Zoho, Zendesk, Pipedrive, Monday, ActiveCampaign, Genesys Cloud CX, Amazon Chime, Zapier, Pabbly, and Ribbon SBCs, embedding DIDWW inside major CCaaS, UCaaS, CRM, and workflow automation environments.
Revenue is generated through a hybrid model combining subscription recurring fees for number provisioning, capacity channels, and cloud PBX with usage-based charges for outbound/inbound SIP trunking, SMS messaging, and global voice termination. Pricing is tiered wholesale for phone numbers and capacity (flat-rate, pay-per-minute, and hybrid), with enterprise accounts served by a direct sales team offering customized quotes and 24/7/365 support. Distribution is API-first and self-service via my.didww.com, complemented by enterprise sales engagement and a global reseller/operator channel evidenced by marquee customers including Telefonica, KDDI, PCCW Global, GTT, IDT, Inmarsat, airBaltic, and Air Serbia.
DIDWW firmographics
Firmographics- Name
- DIDWW
- Legal name
- DIDWW Ireland Limited
- Website
- https://didww.com
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- DIDWW is a cloud-based VoIP platform providing virtual phone numbers, SIP trunking, and SMS messaging across 93 countries to telecom operators and enterprises via API-first architecture and proprietary geo-redundant network infrastructure.
- Ownership category
- akta.pro rank
DIDWW industry classification
Industry- Product category
- Cloud Telecommunications Services
- NAICS
- Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Telecommunications Resellers (517121)
- SIC
- Services-Telephone Interconnect Systems (7385), Communications Services, Nec (4899)
- akta.pro primary industry
- Cloud PBX & Hosted Telephony (HDAIAHAB)
- akta.pro secondary industries
- VoIP Access & ITSP Services (HDAIAHAD), Numbering, DID, Porting & Carrier-of-Record Services (HDAIAHAK)
Keywords
Where DIDWW is headquartered
LocationHeadquarters
- HQ city
- Dublin
- HQ country
- Ireland
- HQ region
- Europe
Offices1 record
Markets served
DIDWW business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Infrastructure, Technology or R&D, Operations, Personnel, Marketing or Sales, Supply Chain
Revenue model
- Virtual Phone Number Services: Subscription-based revenue from providing virtual phone numbers (DIDs) across Local, National, Mobile, Toll Free, and Shared Cost categories in 93 countries. Revenue derived from monthly/annual fees for number provisioning and capacity channels.
- SIP Trunking Services: Revenue from outbound and inbound SIP trunking services, with flexible capacity options including flat-rate and pay-per-minute billing models for voice termination globally
- SMS Services: A2P (Application-to-Person) and P2P (Person-to-Person) SMS messaging services with inbound and outbound SMS trunk capabilities charged per message or through capacity packages
- Cloud Fax Services: Virtual fax services delivered via VoIP with T.38 protocol, offered as part of phone number services with unlimited fax deliveries included
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Monthly | Wholesale phone number pricing |
| Subscription | Monthly | Flat-rate Capacity |
| Usage-based | Pay-as-you-go | Pay-per-minute Capacity |
| Hybrid | Monthly | Hybrid Capacity |
| Other | One time/ perpetual license | Number Porting |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels10 records
DIDWW product offering
Product offeringCore offering
DIDWW operates a cloud-based VoIP telecommunications platform delivering virtual phone numbers (Local, National, Mobile, Toll Free, Shared Cost, and UIFN DIDs) across 93 countries, supported by global SIP trunking, A2P/P2P business SMS, cloud PBX (phone.systems™), and cloud fax services. The company runs the offering on a proprietary, geo-redundant private network with seven global mega Points of Presence, exposes full service management through a REST API and self-service portal, and operates as a licensed carrier in 30+ countries for global regulatory compliance.
Product overview
DIDWW is a cloud-based telecommunications platform offering virtual phone numbers (DIDs), voice, and SMS services. The platform operates as a unified portfolio of interconnected services: the core offering consists of various DID number types (Local, National, Mobile, Toll Free, Shared Cost, and UIFN numbers) available in 93+ countries, supported by Global SIP Trunking infrastructure. The phone.systems™ cloud PBX provides business telephony with native CRM integrations, complemented by SMS services (A2P and P2P messaging) and a Business Messaging Platform for marketing automation. Additional services include Capacity management (flat-rate, metered, hybrid), Cloud Fax, Emergency Calling, Number Porting, and a REST API for full service automation. The platform is designed for carriers and enterprises with global coverage, regulatory compliance, and 99.998% network uptime.
Differentiator
Problem solved
Functional benefit
Brands
- phone.systems™: A scalable cloud business communication solution with CRM integrations and built-in phone app.
Products and services
- Global SIP Trunking
- phone.systems™ Cloud PBX
- Local Phone Numbers
- National Phone Numbers
- Mobile Phone Numbers
- Toll Free Phone Numbers
- Shared Cost Numbers
- UIFN Numbers
- A2P Business SMS
- Two-Way P2P Business SMS
- Business Messaging Platform
- Cloud Fax Services
- DIDWW REST API
- Softphone App
Quantifiable outcome
- 99.998% network uptime SLA
- +4 more outcomes
Companies that use DIDWW
Customer profileNamed customers18 records
Segments4 records
Ideal customer profiles4 records
DIDWW technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
AI capability2 records
Feature6 records
DIDWW partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core and secondary.
- SalesforcecoreCRM integration allowing DIDWW phone numbers and services to connect with Salesforce customer relationship management platform for enhanced customer communication workflows
- HubSpotcoreCRM platform integration enabling DIDWW services to work seamlessly with HubSpot marketing and sales automation tools
- ZendeskcoreCustomer service platform integration connecting DIDWW phone services with Zendesk support ticketing and customer engagement tools
- PipedrivesecondarySales CRM integration with Pipedrive for sales-focused communication tracking and customer engagement
- Monday.comsecondaryWork OS platform integration connecting DIDWW services with Monday.com project management and team collaboration tools
- ActiveCampaignsecondaryMarketing automation platform integration for DIDWW SMS and voice services with ActiveCampaign customer experience automation
- ZohosecondaryCRM suite integration connecting DIDWW phone services with Zoho business applications
- AmazoncoreAmazon Chime SDK integration enabling real-time audio, video, and online meetings with DIDWW phone numbers in 90+ countries
- ZapiercoreIntegration platform connecting DIDWW services with thousands of popular business applications for workflow automation
- GenesyscoreGenesys Cloud CX integration leveraging DIDWW phone numbers for enhanced customer experience solutions
- Ribbon CommunicationssecondarySBC (Session Border Controller) integration with Ribbon SWe Edge and CNe Edge for advanced communication solutions
- PabblysecondaryIntegration platform providing access to 1,500+ web applications for business process automation with DIDWW voice and SMS services
Scale indicators9 records
Recent moves6 records
Expansion highlights5 records
DIDWW competitors and assessment
Company assessmentDirect peers
- Telnyx: Telnyx is a global communications platform offering SIP trunking, DIDs, messaging and programmable voice with its own private backbone and PoPs. It is one of the closest direct comparables to DIDWW in terms of wholesale carrier positioning, global number coverage, and API-first architecture.
- Twilio: Twilio's Programmable Voice, Elastic SIP Trunking, and Super Network provide global DIDs, SIP termination and messaging with broad CRM integrations. It is the scale benchmark for CPaaS that DIDWW competes against for enterprise voice and number-provisioning workloads.
- Bandwidth Inc. Bandwidth operates a nationwide own-network communications platform with SIP trunking, DIDs, messaging, and 911/E911 services under its own regulatory licenses. Comparable to DIDWW as a licensed carrier with direct operator and enterprise customers.
- Sinch: Sinch is a global CPaaS provider offering cloud voice, SIP trunking, and messaging at scale across many geographies. It overlaps directly with DIDWW in wholesale voice, DID provisioning and messaging for enterprise and operator customers.
- Plivo: Plivo is a cloud communications platform providing voice, SMS, and SIP services with global number coverage and an API-first approach. It is similar in scale and positioning to DIDWW, particularly for SMB and enterprise developers needing programmable telephony.
- IDT Corporation: IDT is a global telecommunications carrier offering wholesale voice, DID and international calling services to operators and resellers. It overlaps with DIDWW's wholesale carrier business model and also appears as a customer in DIDWW's roster.
- Vitelity: Vitelity is a US-based wholesale VoIP provider offering SIP trunking, DIDs, hosted PBX and messaging to resellers and SMBs. It is a similarly sized direct competitor in the wholesale VoIP and DID resale market.
- 2600Hz: 2600Hz is a UCaaS/CPaaS provider offering the KAZOO platform with SIP trunking, hosted PBX and API-driven telephony. Comparable to DIDWW on API-first, white-label wholesale telephony and also appears as a customer in DIDWW's roster.
Broad incumbents
- Vonage (Ericsson): Vonage, now part of Ericsson, provides a broad UCaaS and CPaaS portfolio including SIP trunking, programmable communications, and APIs. Comparable to DIDWW on voice/SIP functionality but with significantly broader portfolio and platform reach.
- GTT Communications: GTT is a Tier-1 global telecommunications carrier providing data, voice and managed network services to enterprises and carriers. It is broader than DIDWW but overlaps as a wholesale voice/international telephony provider.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
DIDWW social profiles
Digital presenceDIDWW compliance and trust
Trust signalCompliance1 record
DIDWW financial estimates
Financial estimateRevenue estimate
Valuation estimate
DIDWW leadership team
Management profileNumber of profiles
Profiles1 record
DIDWW funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
DIDWW M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about DIDWW
What does DIDWW do?
DIDWW operates a cloud-based VoIP telecommunications platform delivering virtual phone numbers (Local, National, Mobile, Toll Free, Shared Cost, and UIFN DIDs) across 93 countries, supported by global SIP trunking, A2P/P2P business SMS, cloud PBX (phone.systems™), and cloud fax services. The company runs the offering on a proprietary, geo-redundant private network with seven global mega Points of Presence, exposes full service management through a REST API and self-service portal, and operates as a licensed carrier in 30+ countries for global regulatory compliance.
Is DIDWW a public or private company?
DIDWW is a private company. It is classified as unknown and is currently operating.
When was DIDWW founded?
DIDWW was founded in 2004. It employs 51 to 100 people.
Where is DIDWW based?
DIDWW is headquartered in Dublin, Ireland, in the Europe region.
How does DIDWW make money?
Four revenue lines are on record. Virtual Phone Number Services are the primary driver. The others are SIP Trunking Services, SMS Services and cloud Fax Services.
Who are DIDWW's main competitors?
Direct peers on record are Telnyx, Twilio, Bandwidth Inc., Sinch, Plivo, IDT Corporation, Vitelity and 2600Hz. Broad incumbents are Vonage (Ericsson) and GTT Communications.
Does DIDWW have an API?
Yes. DIDWW REST API allows full automation of telecom services including: ordering and configuring Phone Numbers, managing call Capacity, creating and updating SIP Trunks, exporting call history and operational data, managing end-user verification, and encrypting sensitive documentation. Supports realtime Call Event Tracking with CDR streaming for inbound and outbound calls. Maintains both sandbox and production environments - sandbox at https://sandbox-api.didww.com/v3/, production at https://api.telecom.center. Designed for operators and enterprises, enabling building of alternative dashboards, mobile applications, and front/back-end automation for OTT apps, IoT, UCaaS, and dashboards. Developer documentation is at doc.didww.com/api3/index.html.
What industry is DIDWW in?
DIDWW's product category is Cloud Telecommunications Services. Its primary akta.pro industry code is HDAIAHAB, Cloud PBX & Hosted Telephony, with a secondary code of HDAIAHAD, VoIP Access & ITSP Services. Its NAICS code is 51711 and its SIC code is 7385.