What SDC does

SDC México (Sistemas De Calidad) is a privately-held Mexican IT services and solutions provider founded in 1995/1996 and headquartered in Mexico City. The company offers a broad portfolio spanning managed IT services (help desk, field service, IT management, ITSM tooling, monitoring, preventive/corrective maintenance, site engineering, and technical consulting aligned to ISO 20000, ISO 27001, and ITIL), infrastructure solutions (structured cabling, access control, video surveillance, servers, and technology renovation), and collaboration technologies (Zoom, Webex, Microsoft 365, Net2Phone, LogMeIn, Poly, Jabra, Logitech, Shure). SDC also operates a multi-vendor hardware and software distribution arm reselling Cisco, Samsung, Apple, HP, Lenovo, Panduit, Schneider Electric, and Siemon products, with Prolyt as an in-house sub-brand for power quality solutions. The company is organized through two wholly-owned legal entities (SDC NET, S DE RL DE CV and SDC SISTEMAS DE CALIDAD, S DE RL DE CV) and maintains a nationwide Mexican service footprint with 162+ associates across 69 cities and 7 strategic logistics zones, supported by ISO certifications and a tiered (T1/T2/T3) certified engineering workforce.

SDC's business model combines multi-year managed services contracts delivered under SLAs with hardware and software resale, supplemented by financial solutions that help clients acquire technology. The company uses a direct enterprise field sales motion with a consultative, quote-based pricing model and modular service packages (basic help desk through full IT administration). It serves both enterprise clients with multi-location needs and mid-market companies seeking modular IT support, with a horizontal segmentation approach across industries. Marketing is conducted through the corporate website, organic social media (LinkedIn, Facebook, Instagram, TikTok), and a Microsoft Bookings integration for executive consultations. The firm is privately held with no disclosed venture capital, private equity, or institutional investment, and no public listing. In 2026 SDC has added three new product lines (Newland AIDC data capture, Poly Studio V12 video bar, an "AI Agentiva" autonomous-agent service) and launched a new corporate website, indicating incremental product and capability expansion within its established nationwide distribution and services platform.

Name

SDC

Legal name

SDC México

Website

https://sdc.net.mx

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

51–100 employees

Short description

SDC México is a privately-held Mexican IT services and solutions provider founded in 1995, offering managed IT services, infrastructure deployment, and multi-vendor hardware/software distribution to enterprise and mid-market clients across Mexico through 162+ associates in 69 cities.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Office Machinery and Equipment Rental and Leasing (53242)

SIC

Wholesale-Computers & Peripheral Equipment & Software (5045), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Rental & Leasing (7377)

akta.pro primary industry

IT Procurement & Sourcing Services (Hardware/Software) (BPAEAOAG)

akta.pro secondary industries

Enterprise Application License Advisory, Vendor Management & Optimization (BPAEAGAO), Vendor & Contract Management (Software/Cloud) (BPAEAOAD), Lease, Warranty & Maintenance Management Services (BPAEAOAL)

Keywords

• Managed IT services
• IT infrastructure support
• Help desk operations
• Structured cabling installation
• Unified communications platforms

Headquarters

HQ city

Ciudad De León

HQ country

Mexico

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Professional Services: SDC generates revenue through managed IT services including help desk, field service, technical support, IT management, consulting, and maintenance services. These are typically contracted on an ongoing basis with SLAs.
2. Hardware and Software Sales: SDC resells technology products from major vendors including computers, servers, networking equipment, audio/video conferencing hardware, and software licenses. Revenue is generated through product sales to enterprise clients.
3. Financial Solutions: SDC offers financial solutions to help clients acquire technology, potentially including leasing or financing arrangements.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

SDC provides managed IT services (help desk, field service, site engineering, IT management, technical consulting, preventive/corrective maintenance, monitoring, and logistics) and distributes technology products and software licenses from partners including Cisco, Poly, Jabra, Logitech, Samsung, HP, Lenovo, Apple, Schneider Electric, Microsoft 365, Zoom, Webex, Net2Phone, and LogMeIn to enterprise and mid-market clients across Mexico under multi-year contracts with SLAs.

Product overview

SDC is an IT services and solutions company offering a comprehensive portfolio of managed services, infrastructure solutions, and collaboration technologies. The core offerings span: IT Support Services (Help Desk, Field Services, Technical Consulting, Site Engineering, ITSM tools, Monitoring, Preventive/Corrective Maintenance, and Warehousing/Logistics); Infrastructure Services (Structured Cabling, Access Control & Video Surveillance, Servers, and Technology Renovation); Collaboration Solutions (Microsoft 365, Zoom, Webex, Virtual Telephony, Net2Phone, LogMeIn, Room Adaptation, Video Conferencing, Headsets, and Microphones); and Equipment/Hardware distribution (Poly, Jabra, Logitech, Shure, Cisco, Siemon, Panduit, Schneider/APC, Prolyt, Apple, Samsung, HP, and Lenovo). Prolyt is a sub-brand focused on power quality solutions (UPS, regulators, surge suppressors). The portfolio is organized as a solutions-plus-products model where SDC provides both professional services and distributes branded hardware and software platforms.

Differentiator

Problem solved

Functional benefit

Brands

• Prolyt: Power quality solutions including UPS systems, voltage regulators, surge protectors, and industrial electrical installation services.

Products and services

• IT Support Services (Soporte Para TI) Tiered technical support services (T1/T2/T3) with nationwide coverage, including help desk, field service, IT audits, and vendor management for enterprise clients in Mexico.
• Managed IT Services (Gestión de TI) Full or partial IT management using international frameworks (ISO 20000, ITIL, ISO 27001) covering people, technology, processes, and business value.
• On-Demand Services Temporal IT services for scheduled maintenance or emergent needs, including preventive maintenance, field support, and staff augmentation.
• ITSM (IT Service Management) ITSM tools for organizations to deliver quality IT services, with options for open-source or vendor recommendations, licensing, consulting, managed services, implementation, and support.
• Field Services (Servicio en Campo) National coverage with specialized personnel for technological requests via contract or per-event, covering hardware support, software, preventive/corrective maintenance, and cabling.
• Technical Consulting (Consultoría) Specialized consulting for technology maturity, security, penetration testing, ITIL, and ISO (20000, 27000) aligned to organizational needs.
• Site Engineering (Ingeniería en Sitio) Qualified personnel assigned at client facilities for IT support and end-user support with a single point of contact and guaranteed service levels.
• Help Desk (Mesa de Ayuda) Centralized single point of contact for end-user requests, incidents, and requirements managed through customer support software with scalable and modular components.
• Monitoring Review and supervision of activities through infrastructure and ecosystem to identify usage patterns, network behaviors, strategy implementation, and cybersecurity threats.
• Preventive Maintenance Scheduled maintenance services ensuring equipment function through cleaning, adjustment, lubrication, calibration, and performance verification.
• Corrective Maintenance Services to quickly resolve hardware or software issues and restore full system functionality with agile and efficient recovery.
• Logistics and Warehousing (Almacenes) Strategic logistical nodes (FSL) nationwide to ensure critical spare parts, components, and backup equipment stock based on client installed base density.
• Structured Cabling Complete structured cabling solutions including UTP, FTP, STP, fiber optic, and coaxial cabling with certifications and LAN/WAN active equipment.
• Access Control and Video Surveillance Identity management for personnel flow control using biometric and proximity (RFID/NFC) technologies, plus digital surveillance architecture for perimeter and access coverage.
• Servers Distribution of mission-critical servers with always-on reliability, multiple redundancy layers, and modular frame design supporting up to 8 CPUs.
• Technology Renovation (Renovación Tecnológica) Retail sales of accessories and equipment, special projects for installed base updates, nationwide logistics distribution (Fulliment), preparation and configuration services, and extended warranties.
• Microsoft 365 Distribution and licensing of Microsoft's cloud-based productivity and collaboration platform providing access to Office applications, cloud storage, and collaboration tools enabling remote work.
• Zoom Enterprise licensing for Zoom's cloud-based unified communications platform including HD videoconferencing, audio, real-time co-creation tools, end-to-end encryption (E2EE), and cloud recording.
• Webex (Cisco) Cisco's videoconferencing and online collaboration platform for virtual meetings with HD video, optimized audio, cloud recording, and end-to-end encryption.
• Net2Phone Cloud-based virtual switch solution managing all voice administration centrally, enabling business calls from anywhere via softphones while maintaining corporate identity.
• LogMeIn (GoTo) Cloud-based software ecosystem integrating HD virtual meetings, business telephony, and real-time collaboration for organizations of any scale.
• Virtual Telephony Virtual switchboard solution eliminating physical telephone equipment and infrastructure adaptations, with softphone management for computers and smartphones.
• Room Adaptation and Automation Professional visualization systems, smart beam-forming microphone arrays, voice reinforcement systems, and room automation (lights, blinds, screen, videoconference initiation).
• Headsets Distribution of enterprise headsets from Poly, Jabra, and Logitech for meetings with noise cancellation, HD microphones, and all-day comfort.
• Microphones Distribution of microphone systems for conferences, meeting rooms, ceiling installations, auditoriums, discussion systems, classrooms, parliaments, and video conferencing.
• Video Conferencing Equipment Distribution of video conferencing equipment from Poly and Jabra for rooms of all sizes, with high-resolution optics and surround audio systems.
• Poly Studio V12 Advanced video bar for unified communications hardware for focus rooms and small hybrid spaces with 4K UHD camera, Poly DirectorAI, 4-microphone array with NoiseBlockAI and Acoustic Fence.
• Newland AIDC Automatic Identification and Data Capture (AIDC) solutions for operational advancement and efficiency.
• Prolyt Power Solutions SDC sub-brand for power quality solutions through design, manufacturing, and technological innovation of protection, regulation, and uninterrupted power backup systems including triple conversion UPS, industrial UPS, voltage stabilizers, and surge suppressors.

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability8 records

Partnerships

17 partnerships are on record, tiered core.

• CiscocoreTechnology or IntegrationSDC is a certified Cisco partner offering networking solutions including routers, switches, security devices, IP telephony, and access points. SDC provides network consulting, equipment acquisition, and implementation services for Cisco products.
• Poly (Plantronics)coreTechnology or IntegrationPoly, formerly Plantronics, specializes in videoconferencing solutions and headsets. SDC distributes Poly products including video bars, headsets, and collaboration hardware for meeting spaces.
• JabracoreTechnology or IntegrationJabra is a Danish brand specializing in audio equipment and videoconferencing systems. SDC offers Jabra headsets, video solutions, and enterprise audio devices.
• LogitechcoreTechnology or IntegrationLogitech products sold by SDC include mice, keyboards, audio equipment, webcams, and microphones designed for business productivity and collaboration.
• ZoomcoreTechnology or IntegrationSDC provides enterprise licensing for Zoom's cloud-based unified communications platform including video conferencing, audio, and collaboration tools. SDC structures optimal solutions for business continuity.
• Webex (Cisco)coreTechnology or IntegrationSDC integrates Cisco Webex videoconferencing and collaboration platform into enterprise digital infrastructure, ensuring configuration aligned with current technology standards.
• SamsungcoreTechnology or IntegrationSDC distributes Samsung products including smartphones, tablets (Galaxy Tab series), smartwatches (Galaxy Watch), TVs and monitors (QLED, OLED, Crystal UHD), gaming displays, and audio devices.
• ApplecoreTechnology or IntegrationSDC offers Apple products including iPad Mini, iPad Air, iPad Pro, MacBook Air, MacBook Pro, iMac, Mac Mini, Mac Studio, accessories, and peripherals.
• HPcoreTechnology or IntegrationSDC distributes HP hardware including laptops, desktops, monitors, printers, and accessories for enterprise and consumer markets.
• LenovocoreTechnology or IntegrationSDC offers Lenovo products including accessories, software, PCs, tablets, servers, and storage solutions.
• ShurecoreTechnology or IntegrationShure is a leading manufacturer of high-quality microphones with over 90 years of audio innovation. SDC distributes Shure products including headphones, microphones, speakers, and mixers.
• Net2PhonecoreTechnology or IntegrationSDC implements Net2Phone's cloud-based virtual PBX solution, enabling businesses to manage voice communications centrally from the cloud with softphones for global enterprise calling.
• LogMeIn (GoTo)coreTechnology or IntegrationSDC implements LogMeIn (GoTo) solutions including virtual meetings, business telephony, and real-time collaboration tools for organizations of any scale.
• PanduitcoreTechnology or IntegrationPanduit offers copper and fiber optic connectivity products for IP applications. SDC distributes Panduit solutions including connectors, cables, panels, cabinets, thermal management, and racks for data centers and enterprise wiring.
• Schneider ElectriccoreTechnology or IntegrationSchneider Electric provides power protection and cooling solutions. SDC distributes APC by Schneider Electric products including UPS systems, surge protectors, power conditioning, raised floor systems, cooling solutions, racks, and KVM switches.
• SiemoncoreTechnology or IntegrationSiemon is a technology leader in high-quality, high-performance IT infrastructure solutions for data centers, intelligent buildings, and enterprise LANs. SDC distributes Siemon products including fiber and copper cables, DAC cables, cabinets, power distribution, and thermal confinement solutions.
• ProlytcoreTechnology or IntegrationProlyt specializes in power quality solutions through design, manufacturing, and innovation of UPS systems, voltage regulators, and power protection. SDC distributes and integrates Prolyt power solutions including triple conversion UPS, industrial UPS, voltage stabilizers, and surge suppressors.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Logicalis: Global IT solutions and managed-services provider with deep Latin America operations. Closely mirrors SDC's combined managed-services + multi-vendor distribution model for enterprise customers in the region.
• KIO Networks: Mexican data-center and managed-infrastructure provider offering cloud, hosting, and managed services to enterprise and government clients. Overlaps with SDC on managed IT, infrastructure, and Mexican enterprise footprint.
• CompuSoluciones: Mexican IT value-added distributor and solutions provider distributing enterprise hardware/software and offering managed services across Mexico. Directly comparable on geography, vendor mix, and customer profile.
• Wizeline: Mexican-founded IT services and software company serving enterprise clients. Comparable as a Mexican-rooted IT services firm, though more software/AI focused than SDC's hardware-led mix.
• WESCO / Anixter: Global distributor of network, security, and infrastructure products with strong LatAm presence. Comparable on the multi-vendor distribution side of SDC's business (Cisco, Panduit, Schneider, etc.).
• CT Internacional: Mexican IT distributor and integrator carrying many of the same brands SDC resells (HP, Lenovo, Cisco, etc.). Comparable on product portfolio, target customers, and channel position.

Broad incumbents

• Softtek: Large Mexican-founded IT services and software provider operating globally. Comparable on managed IT, application services, and Mexican enterprise/government customer base, but at significantly larger scale.
• Globant: Large Latin American IT services and digital transformation firm with operations in Mexico. Comparable as a LatAm-rooted enterprise IT services provider, though focused on higher-end digital/software services.
• Ingram Micro: World's largest IT distributor with operations in Mexico. Comparable as a multi-vendor IT distribution and solutions provider, though at vastly larger scale than SDC.
• Tata Consultancy Services (TCS): Global IT services giant with a substantial Mexico delivery and sales footprint. Comparable as a competing bidder for Mexican enterprise IT services and infrastructure contracts, though at incomparably larger scale.

Market position

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/sdcmx

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SDC