AAMSET

What AAMSET does

AAMSET SAS is a French IT managed services provider founded in 2002 and headquartered in Paris, with a secondary office in Eybens (Grenoble metropolitan area). The company's distinguishing capability is dual-OS expertise — managed IT support across both Apple/Mac and Windows PC environments — a positioning that is uncommon among French MSPs and is repeatedly emphasized across the firm's communications. With 22 employees, of whom 20 are technical staff, AAMSET serves more than 400 active clients and reports a 99% client satisfaction rate alongside disclosed annual revenue of approximately €6M.

The service portfolio spans IT infrastructure management, end-user support, ARCEP-registered telecom operator services, and cloud/hosting capabilities. Reference clients include Comme des Garçons, AXA Venture Partner, Tour d'Argent, and Stéphane Plaza Immobilier, indicating penetration into premium retail, financial services, hospitality, and real estate verticals. Following the 2020 divestiture of the Ginkgo consumer retail boutique and the 2023 wind-down of its web/multimedia activity, AAMSET has concentrated its operations on B2B managed IT services. The company is privately held (SAS), owned since 2016 by Rodolphe Ratié and Sébastien Ebbo, with no external investors or funding rounds disclosed. The business model is service-based recurring revenue from managed IT contracts, with ARPU expansion — rather than headcount scaling — as the primary growth lever since 2016.

Name

AAMSET

Legal name

AAMSET SAS

Website

https://aamset.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

1–10 employees

Short description

AAMSET is a Paris-based French IT managed services provider founded in 2002, specializing in dual Mac and PC IT support for 400+ SMB and mid-market clients across diverse verticals, with approximately €6M in annual revenue.

Ownership category

akta.pro rank

Product category

IT Managed Services

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511)

SIC

Services-Facilities Support Management Services (8744), Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Service Desk & ITSM Outsourcing (BPAEAMAF)

akta.pro secondary industry

Software/Application Support (SaaS, Enterprise Apps) (BPAAACAC)

Keywords

• Managed IT services
• IT infrastructure outsourcing
• Cybersecurity services
• Cloud hosting services
• VoIP telephony operator

Headquarters

HQ city

Paris

HQ country

France

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Infrastructure, Marketing or Sales

Revenue model

1. Infogérance / Managed IT services contracts: Recurring managed-services contracts (infogérance) covering maintenance, cybersecurity, externalised DSI, and technical support; offered as multi-year contracts or à la carte.
2. Hardware & software resale: Sale of workstations, servers, routers, Wi-Fi access points, peripherals and associated software (Dell, Apple, HPE, Synology, Microsoft 365, Google Workspace, Adobe, etc.) to professional clients.
3. Internet & VoIP telephony operator services: Recurring internet access and VoIP telephony services, operated by AAMSET (ARCEP-registered operator) over third-party infrastructure operators (Orange, Colt, MOJI, Dstny).
4. Cloud hosting and managed cloud services: Hosting, colocation, data center and managed services delivered through private, public or hybrid cloud models.
5. One-time / à la carte IT interventions: Punctual interventions and à la carte services alongside recurring maintenance contracts (e.g., IT moves, event support).
6. Telecom resale (Dstny Opérateur): Resale of Dstny telephony solutions (national/international calls, call centre, VoIP) bundled with AAMSET integration and support services.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

AAMSET delivers outsourced managed IT services (infogérance) to French SMBs and mid-market companies (1 to 500 workstations), covering consulting, maintenance, installation, cybersecurity, outsourced CIO (DSI externalisée), and 24/7 technical support delivered by 20+ dual Mac/PC specialists. Around this core, AAMSET resells curated hardware and software, operates ARCEP-registered internet and VoIP telephony services, and provides private/public/hybrid cloud hosting with managed services.

Product overview

AAMSET is a French IT services company (SAS) delivering a single unified managed-IT ("Infogérance") offering for SMBs, structured as a core platform of services plus specialized modules and curated third-party solutions. The core platform — Infogérance — bundles Conseil, maintenance, installation, Cybersécurité, DSI externalisée, and 24/7 technical support delivered by more than 20 Mac/PC specialists to over 400 active clients. Around this core, AAMSET supplies Matériel & Logiciels (Dell, HPE, Apple, Synology, Netgear, Unifi, etc.), operates Internet & Téléphonie services (registered with ARCEP), and delivers Cloud services (hosting, colocation, managed services via Scaleway, Gandi, Colt, Etix Everywhere, Orange). Cybersecurity (ESET, SentinelOne, Beemo, SonicWall, Stormshield) and DSI externalisée function as specialized add-on modules tied to the Infogérance contract, while Déménagement et Événementiel rounds out the operational offering.

Differentiator

Problem solved

Functional benefit

Products and services

• Infogérance (Managed IT Services) Core managed-IT service for French SMBs and mid-market companies (1 to 500 workstations), covering consulting, maintenance, installation, cybersecurity, outsourced CIO (DSI externalisée), and 24/7 technical support delivered by more than 20 Mac/PC specialists serving over 400 active clients.
• Matériel & Logiciels (Hardware & Software Procurement) Selection and supply of workstations, servers, routers, Wi-Fi access points, peripherals and software (Dell, Apple, HPE, Synology, Microsoft 365, Google Workspace, Adobe, etc.) for professional SMB clients, leveraging more than 22 years of market experience.
• Internet & Téléphonie (Internet & VoIP Telephony) Internet access and VoIP telephony services operated and managed directly by AAMSET, which is registered as an ARCEP-referenced operator, delivered over selected infrastructure operators (Orange, Colt, MOJI, Dstny) for French professional clients.
• Cloud (Hosting, Colocation, Managed Services) Private, public, and hybrid cloud offerings including hosting, colocation, datacenter, and managed services delivered in partnership with operators such as Scaleway, Gandi, Colt, Etix Everywhere, and Orange.
• Cybersécurité (Cybersecurity Module) Cybersecurity service module within AAMSET's infogérance offering, combining endpoint protection (SentinelOne, ESET, Beemo), firewalls (SonicWall, Stormshield), backup (Veeam, Synology), and security policy implementation aligned with RGPD for SMB clients.
• DSI externalisée (Outsourced CIO) Outsourced CIO/IT director service covering the strategic and operational management of the client's information system, often bundled with the Infogérance contract.
• Maintenance informatique (IT Maintenance Contracts) Maintenance contracts (infogérance, à la carte, one-off interventions) for workstations, servers, and network equipment, delivered with dual Mac/PC expertise.
• Déménagement et Évènementiel (IT Relocation & Event Support) IT relocation and event-related technical support service offered as part of the Infogérance portfolio for professional clients.

Named customers27 records

Segments12 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

26 partnerships are on record, tiered flagship and core.

• AppleflagshipTechnology or IntegrationApple is one of AAMSET's two foundational platforms (alongside Microsoft). Since its 2002 founding and the 2009 acquisition of the Apple reseller Ginkgo, AAMSET has built deep expertise across macOS, iOS, iPhone and the Apple enterprise stack, and is a reseller of Apple hardware and software to professional clients.
• MicrosoftflagshipTechnology or IntegrationMicrosoft is one of AAMSET's two foundational platforms. AAMSET resells Microsoft 365, Microsoft Teams and the broader Microsoft software estate, and manages Windows-based IT estates for its clients.
• DellcoreTechnology or IntegrationDell hardware (workstations, servers, etc.) is part of AAMSET's core hardware offering for professional clients.
• HPEcoreTechnology or IntegrationHPE servers and enterprise hardware are part of AAMSET's offering for clients.
• SynologycoreTechnology or IntegrationSynology NAS and backup solutions are integrated into AAMSET's backup and storage offerings.
• NetgearcoreTechnology or IntegrationNetgear networking equipment is part of AAMSET's network infrastructure offering.
• SonicWallcoreTechnology or IntegrationSonicWall network security solutions are integrated into AAMSET's cybersecurity stack. AAMSET holds Silver-tier partner status (badge displayed).
• StormshieldcoreTechnology or IntegrationEuropean cybersecurity editor whose solutions (firewalls, endpoint protection) are part of AAMSET's cybersecurity offering.
• RuckuscoreTechnology or IntegrationRuckus Wi-Fi and network infrastructure is part of AAMSET's networking offering.
• Ubiquiti (Unifi)coreTechnology or IntegrationUnifi (Ubiquiti) Wi-Fi and networking gear is part of AAMSET's networking offering.
• AdobecoreTechnology or IntegrationAdobe Certified Reseller — AAMSET resells Adobe Creative Cloud and other Adobe licences and provides implementation and support.
• ESETcoreTechnology or IntegrationESET endpoint security (antivirus, anti-malware, firewall) is part of AAMSET's cybersecurity offering, with AAMSET acting as a certified ESET partner providing deployment and support.
• SentinelOnecoreTechnology or IntegrationSentinelOne endpoint detection & response platform is part of AAMSET's cybersecurity stack.
• VeeamcoreTechnology or IntegrationVeeam backup and replication solutions are part of AAMSET's backup and data-protection offering.
• Claris FileMakercoreTechnology or IntegrationClaris FileMaker Business Alliance member; AAMSET resells and supports FileMaker database/custom-app solutions.
• 3CXcoreTechnology or Integration3CX IP-PBX / telephony software is part of AAMSET's VoIP offering.
• Microsoft TeamscoreTechnology or IntegrationMicrosoft Teams is deployed as part of AAMSET's unified communications offerings.
• Google WorkspacecoreTechnology or IntegrationGoogle Workspace (collaboration, mail, drive) is resold and supported by AAMSET.
• ScalewaycoreTechnology or IntegrationScaleway cloud infrastructure is part of AAMSET's cloud hosting services.
• ColtcoreTechnology or IntegrationColt network infrastructure underpins AAMSET's enterprise connectivity offerings.
• MOJIcoreTechnology or IntegrationMOJI telecom operator services are part of AAMSET's internet/telephony offering.
• OrangecoreTechnology or IntegrationOrange infrastructure underpins part of AAMSET's internet access services; AAMSET operates services on top of selected infrastructure operators.
• DstnycoreOEM/ Whitelabel/ Licensing PartnerAAMSET resells and operates Dstny's telecom services under the 'Dstny Opérateur' brand, bundling telephony with its own support and integration.
• JamfcoreTechnology or IntegrationJamf Apple device management is used by AAMSET to manage Mac/iOS fleets for clients.
• NinjaOnecoreTechnology or IntegrationNinjaOne endpoint management/RMM platform is part of AAMSET's IT management tooling.
• Etix EverywherecoreTechnology or IntegrationEtix Everywhere data centre / hosting services are part of AAMSET's hosting offering.

Scale indicators8 records

Recent moves9 records

Expansion highlights3 records

Direct peers

• OSEO IT (Groupe Oséo): French regional IT services and managed-services group serving mid-market companies — comparable boutique-mid-market positioning to AAMSET.
• NXO France: French integrator providing managed IT, networking, cybersecurity and unified communications to mid-market clients — directly comparable service portfolio to AAMSET.
• Hub One: French IT and telecom operator (subsidiary of ADP Group) delivering managed IT, networking and telephony services to mid-market and enterprise clients in France — overlaps with AAMSET's infogérance plus telecom bundle.
• Hardis Group: French digital services company providing managed IT, cloud, and IT infrastructure services to mid-market clients — comparable service catalogue and target segment to AAMSET.
• Cheops Technology: French mid-market IT managed services and cloud provider headquartered in Bordeaux, serving SMB and mid-market accounts across France — directly comparable to AAMSET in customer profile and service mix.
• SCC France: European IT services group with a strong French footprint offering managed services, infrastructure and software distribution to mid-market clients — same model and customer segment as AAMSET.
• Bechtle: European IT solutions provider combining hardware distribution, managed services, and cloud for SMB and mid-market clients — comparable business model to AAMSET, with cross-border scale.

Broad incumbents

• Computacenter: UK-listed European IT infrastructure services provider with managed services and hardware/software resale to enterprise and mid-market — overlaps with AAMSET but at much larger scale.
• Devoteam: European IT consultancy with managed services and cloud offerings across France — a larger incumbent that competes for the same mid-market digital infrastructure wallet, though with a heavier consulting focus.
• Econocom: European digital transformation and IT infrastructure group with a sizeable French managed services business — a larger, broader incumbent operating in the same mid-market IT services space as AAMSET.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/aamset

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about AAMSET