Name

Tech Eagles

Legal name

Tech Eagles

Website

https://techeagles.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (5415), Security Systems Services (except Locksmiths) (561621), Management, Scientific, and Technical Consulting Services (5416), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373), Services-Management Consulting Services (8742)

akta.pro primary industry

Network, Infrastructure & Data Center Integration (BPAEAAAK)

akta.pro secondary industries

Network & Connectivity Support (LAN/WAN, Wi‑Fi, ISP/Telco) (BPAAACAD), Hardware & Device Support (PC, Mobile, Peripherals) (BPAAACAB), Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE), Identity & Access Management (IAM) Managed Services (BPAEADAE), Strategy & IT Advisory (BPAEAAAA)

Keywords

• Managed IT services
• Cybersecurity services
• IT compliance solutions
• IT helpdesk support
• Cloud infrastructure management

Headquarters

HQ city

Bristol

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Ongoing technology support provided as a subscription-based monthly service. Includes proactive monitoring, cybersecurity, helpdesk, data backups, and compliance support. Custom plans tailored to business needs with predictable monthly pricing.
2. Co-Managed IT Services: Partnership model where Tech Eagles supplements internal IT teams. Flexible support with 30-day notice terms, allowing businesses to scale support up or down based on needs.
3. Compliance Services: IT compliance management for HIPAA, PCI-DSS, CMMC, SOX, and other regulations. Includes risk assessments, audits, policy development, and documentation preparation.
4. Project-Based IT Consulting: Focused support for specific projects like audits, assessments, documentation, or technology implementations. Short-term engagement model.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

Tech Eagles is a managed service provider that delivers ongoing IT support, 24/7 helpdesk, managed cybersecurity, backup, and compliance services to small and midsize businesses in East Tennessee, Southwest Virginia, and Northwest Florida. Core offerings include Managed IT Services, Co-Managed IT Services, 24/7 IT Helpdesk, Managed Cybersecurity, and IT Compliance Services covering HIPAA, CMMC, PCI-DSS, SOX, GLBA, GDPR, FIPA, ALTA, and FACTA. Services are delivered under predictable monthly subscriptions with no outsourcing and a 7-minute average response time.

Product overview

Tech Eagles is a managed service provider (MSP) offering a comprehensive portfolio of IT support and cybersecurity services for small and midsize businesses. Their core offering consists of Managed IT Services, Co-Managed IT Services, and 24/7 IT Helpdesk, supplemented by specialized service modules including Microsoft 365 Setup and Support, Network Consulting, and Managed Business WiFi. The cybersecurity portfolio encompasses Managed Cybersecurity Services, Endpoint Security and Antivirus, Spam Filtering and Email Security, and Cybersecurity Risk Analysis. Compliance offerings include HIPAA Compliance Solutions, CMMC Compliance Services, IT Compliance Services (covering HIPAA, PCI-DSS, SOX, GLBA, GDPR, FIPA, ALTA, and FACTA), and Cybersecurity Risk Analysis. Data protection services include Data Protection Services, Server and Endpoint Backups Solutions, Encryption Services, and Cloud Solutions. The company also provides ancillary services such as Email Management, Password Management, System Updates, Line of Business Software support, Firewall Services, and Compliance Documentation. All services are delivered through an integrated approach with proactive monitoring, security-focused delivery, and plain-English communication.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Ongoing subscription-based IT management for small and midsize businesses, including proactive monitoring, data protection, system updates, cybersecurity, and strategic technology guidance, delivered with predictable monthly pricing.
• Co-Managed IT Services Partnership engagement where Tech Eagles supplements existing internal IT teams with extra bandwidth, expertise, and coverage, offered on flexible 30-day notice terms.
• 24/7 IT Helpdesk Services Round-the-clock access to in-house technical support for troubleshooting and resolving IT issues, including nights, weekends, and holidays.
• Managed Cybersecurity Services Comprehensive managed IT security solutions including security assessments, intrusion protection, web filtering, and ongoing threat monitoring against business technology.
• IT Compliance Services Regulatory compliance management covering HIPAA, PCI-DSS, SOX, GLBA, GDPR, FIPA, ALTA, and FACTA, including risk assessments, audits, policy development, and documentation.
• Microsoft 365 Setup and Support Microsoft 365 migration, configuration, and ongoing administration including email, cloud storage, and collaboration tools, delivered as a Microsoft Registered Partner service.
• Network Consulting Business network evaluation, design, and optimization services including LAN, WAN, WiFi configuration, firewall setup, and cloud integration.
• Cybersecurity Risk Analysis In-depth cybersecurity analysis examining network security, data protection, compliance alignment, threat identification, risk mitigation strategies, and employee training.
• Data Protection Services Managed backup and disaster recovery solutions protecting against data loss from user errors, hardware failures, file corruption, natural disasters, insider threats, and cyberattacks.
• HIPAA Compliance Solutions IT compliance services helping healthcare providers and covered entities meet HIPAA requirements through tailored strategies, security measures, and ongoing support.
• CMMC Compliance Services Cybersecurity Maturity Model Certification guidance for defense contractors, including assessment, roadmapping, implementation, and continuous compliance support.
• Managed Business WiFi and Network Security Managed WiFi and network solutions providing secure, reliable connectivity with optimal network design, strategic component placement, and ongoing optimization.
• Project-Based IT Consulting Focused short-term engagements for audits, risk assessments, documentation, and technology implementations, separate from ongoing managed services.

Quantifiable outcome

• 7-minute average response time vs industry standard
• +3 more outcomes

Named customers9 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered core, standard and supporting.

• MicrosoftcoreTechnology or IntegrationMicrosoft Registered Partner providing Microsoft 365 implementation, setup, and ongoing support services. Tech Eagles helps SMBs transition from standalone Office programs to Microsoft 365 Business subscription, including email, cloud storage, and collaboration tools.
• SophoscoreTechnology or IntegrationSophos is the primary security vendor providing endpoint protection, antivirus, and cybersecurity solutions. Tech Eagles implements and manages Sophos security products for client protection.
• DellstandardTechnology or IntegrationDell provides hardware equipment including servers, computers, and networking equipment. Tech Eagles offers vendor management including procurement, renewals, and troubleshooting for Dell hardware.
• AbydesupportingStrategic or Co-development PartnerAbyde partnered with Tech Eagles' Peter and TJ for a joint webinar on HIPAA compliance. Abyde provides HIPAA compliance software that complements Tech Eagles' IT security services.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• ConnectWise: ConnectWise is a major incumbent in the MSP software and services ecosystem, providing PSA/RMM tools used by thousands of MSPs. Relevant as the broader platform/incumbent shaping the competitive landscape Tech Eagles operates in.
• Kaseya: Kaseya is a leading provider of IT management software and security solutions for MSPs and SMBs, owning platforms like Datto and VSA. Relevant as a broad incumbent whose RMM/security stack overlaps Tech Eagles' operational tooling.

Direct peers

• CMIT Solutions: CMIT Solutions is a franchise MSP network offering managed IT, cybersecurity, and compliance services to SMBs across the US. Directly comparable in business model, customer segment (SMB), and managed services portfolio.
• Stratosphere Networks: Stratosphere Networks is an MSP offering managed IT, cybersecurity, and helpdesk services to SMB and mid-market businesses. Comparable in service portfolio, customer base, and co-managed/managed delivery model.
• TekStream Solutions: TekStream Solutions is a managed IT services and cybersecurity provider serving SMB and enterprise clients. Comparable as a full-service MSP with similar helpdesk, managed security, and compliance offerings.
• Rocket IT: Rocket IT is a regional MSP providing managed IT, cybersecurity, and compliance services to SMBs. Comparable as a mid-sized MSP serving similar verticals with subscription-based managed services.
• ThrottleNet: ThrottleNet is a managed IT and cybersecurity provider focused on SMB clients, offering helpdesk, cloud, and compliance services. Comparable in scale, customer segment, and managed services positioning.
• Ntiva: Ntiva is a managed IT services and cybersecurity provider serving SMB and mid-market clients across multiple US regions. Highly comparable as a full-service MSP competing on similar compliance, helpdesk, and managed security offerings.
• Infracore: Infracore is a managed IT services provider serving SMBs across multiple US regions with cybersecurity, cloud, and helpdesk offerings. Comparable in target segment, service mix, and recurring revenue model.

Others

• Pax8: Pax8 is a cloud distributor enabling MSPs to procure Microsoft, Sophos, and other vendor solutions. Relevant as an ecosystem enabler/distributor in Tech Eagles' go-to-market channel for Microsoft 365 and security products.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@techeagles
• Facebookfacebook.com/TechEaglesBristol
• LinkedInlinkedin.com/company/tech-eagles

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tech Eagles