ADVATEK
Advatek is a privately held managed IT services provider serving healthcare practices, SMBs, dental and law offices in the Southeast US. It delivers subscription-based managed IT, cybersecurity, HIPAA compliance, and AI consulting using third-party tools augmented by certified technician support.
- Company typePrivate
- Founded2003
- HeadquartersMemphis, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What ADVATEK does
Advatek, Inc. is a privately held managed IT services provider founded in 2003, operating from offices in Memphis, Tennessee and Boca Raton, Florida. The company delivers managed IT, cybersecurity, HIPAA compliance, and AI consulting services to healthcare practices (medical, dental, nursing homes, home health agencies), small-to-medium businesses, nonprofits, and law firms across the Southeast US, with a self-described nationwide service reach. Its core offering is a subscription-based managed IT platform supplemented by modular add-ons covering endpoint protection, mobile device management, incident response and breach notification (24-hour HIPAA-compliant), business continuity and disaster recovery, security awareness training, and multi-framework compliance support (HIPAA, GDPR, CCPA, SOC 2).
The technical stack is composed primarily of third-party best-of-breed tools layered with human-delivered service rather than proprietary technology. Advatek deploys Bitdefender GravityZone for endpoint protection and real-time threat detection, IBM MaaS360 for Android/iOS mobile device management (enrollment, encryption, remote lock/wipe), and Microsoft Office 365 for e-mail hosting (99% uptime) and productivity administration. The company uses AI-assisted workflows internally for content generation (proposals, websites, client documents) and markets Advanced AI Security and AI Consulting Services to clients, though no proprietary AI model, training pipeline, or data flywheel is disclosed. All services are delivered by certified technicians via a combination of remote (TeamViewer-based) and onsite support.
Advatek runs a sales-led, vertical-focused go-to-market targeting healthcare and SMB buyers primarily in Florida and Tennessee. Pricing is quote-based with no public tiers; the firm uses a free network assessment as an entry offer to drive direct consultation requests through the website and phone. Revenue is split between recurring managed IT subscriptions and project-based professional services (cybersecurity assessments, penetration testing, HIPAA audits, and AI consulting). The company is privately held with no disclosed venture or private equity backing, no M&A activity, and operates without a public listing under founder/owner leadership (Raffie Freiden, President & CEO).
ADVATEK firmographics
Firmographics- Name
- ADVATEK
- Legal name
- Advatek, Inc.
- Website
- https://advatek.com
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Advatek is a privately held managed IT services provider serving healthcare practices, SMBs, dental and law offices in the Southeast US. It delivers subscription-based managed IT, cybersecurity, HIPAA compliance, and AI consulting using third-party tools augmented by certified technician support.
- Ownership category
- akta.pro rank
ADVATEK industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Backup & DR Software Implementation & Managed Platforms (BPAEALAI)
- akta.pro secondary industry
- Software/Application Support (SaaS, Enterprise Apps) (BPAAACAC)
Keywords
Where ADVATEK is headquartered
LocationHeadquarters
- HQ city
- Memphis
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
ADVATEK business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales
Revenue model
- Managed IT Services: Ongoing IT support and management including monitoring, patching, security, and help desk services provided on a recurring subscription basis
- Cybersecurity Services: Security assessments, penetration testing, endpoint protection, and incident response services
- HIPAA Compliance Consulting: Compliance training, audits, and certification services for healthcare organizations
- AI Consulting Services: AI integration and consulting to improve business efficiency and security
Go-to-market motion1 record
Distribution channels2 records
Marketing channels3 records
ADVATEK product offering
Product offeringCore offering
ADVATEK delivers subscription-based managed IT services to healthcare practices, dental offices, home health agencies, law firms, nonprofits, and SMBs, covering 24/7 monitoring and patching, server management, help desk support, Bitdefender-based endpoint security, IBM MaaS360 mobile device management, cloud backup and disaster recovery, and HIPAA/GDPR/CCPA/SOC 2 compliance. The firm also sells adjacent professional services including cybersecurity assessments, HIPAA compliance certification, AI consulting, e-mail hosting, and website design.
Product overview
Advatek offers a unified managed IT services platform primarily serving healthcare organizations (medical practices, home health agencies, nursing homes, dental offices) and small-to-medium businesses in Florida. The core offering is Managed IT Services supplemented by modular add-ons including Cybersecurity and Data Protection (using Bitdefender GravityZone), Mobile Device Management (IBM MaaS360), Incident Response and Breach Management, Business Continuity and Disaster Recovery, Security Awareness Training, Policy Compliance and Audit Support (HIPAA, GDPR, CCPA, SOC 2), Vendor and Third Party Software Support, and AI Consulting Services. The company also provides specialized home health software and e-mail hosting as distinct service offerings. All services are delivered through certified technicians via a combination of remote and onsite support.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Comprehensive subscription-based IT support and management covering 24/7 monitoring and patching, server management, hardware purchasing, and help desk support for workstations, servers, and networks. Targeted at healthcare practices, SMBs, dental offices, law firms, and nonprofits.
- Cybersecurity and Data Protection Managed security services including remote monitoring, patching, Bitdefender GravityZone endpoint protection, penetration testing, vulnerability assessments, real-time threat detection, system hardening, MFA setup, and compliance reporting. Targeted at regulated healthcare clients and SMBs needing active threat defense.
- HIPAA Compliance Services Compliance assistance for HIPAA, GDPR, CCPA, and SOC 2 including security policy creation and review, audit preparation, risk register maintenance, 24-hour breach notification, and staff cybersecurity awareness training. Targeted at healthcare providers, dental practices, and any client handling regulated data.
- AI Consulting Services Consulting engagements that help businesses adopt AI tools to improve operational efficiency, produce professional marketing and client materials, and modernize workflows. Includes operations and efficiency audits identifying roles and processes that AI can automate. Targeted at SMBs and healthcare practices seeking a competitive edge.
- Mobile Device Management Android and iOS device management powered by IBM MaaS360, including device enrollment, configuration, security policy enforcement, encryption, location tracking, app management, and remote lock/wipe. Targeted at healthcare and SMB clients with mobile workforces handling sensitive data.
- Business Continuity and Disaster Recovery Cloud and offsite backups, rapid system restoration with defined recovery time objectives (RTOs), disaster recovery testing, and secure storage of standard operating procedures, credentials, and escalation plans. Targeted at organizations needing resilient data protection and rapid recovery.
- Incident Response and Breach Management 24/7 monitoring for suspicious activity, incident classification, containment, and recovery with HIPAA-compliant breach notification within 24 hours, plus forensic investigation and post-incident reporting. Targeted at regulated healthcare organizations and SMBs needing rapid breach response.
- Security Awareness Training Cybersecurity awareness and HIPAA compliance training for staff, with e-mail phishing simulation campaigns and reporting. Targeted at healthcare and SMB clients needing to certify employees on compliance and security basics.
- E-Mail Hosting Secure offsite e-mail hosting on ADVATEK's servers with a stated 99% uptime. Targeted at SMB and healthcare clients wanting managed, high-availability business email without running their own infrastructure.
- Website Design and Domain Management Website design with modern aesthetics, daily backups, SSL certificates, and domain name record management. Targeted at SMB and healthcare clients needing a professional web presence bundled with IT support.
- IT Support and Help Desk Remote and onsite technical support for workstations, servers, and networks via ticketing, phone, and email, plus device provisioning and deployment. Targeted at clients needing day-to-day IT support as part of managed services or on an as-needed basis.
- Home Health Software Software solution for home healthcare agencies covering patient data, schedules, treatments, medical records, billing, and clinical documentation with HIPAA-compliant features. Targeted at home health agencies needing integrated clinical and billing workflows.
Companies that use ADVATEK
Customer profileSegments5 records
Ideal customer profiles5 records
ADVATEK technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration11 records
AI capability4 records
Feature5 records
ADVATEK partnerships and signals
Strategic signalScale indicators2 records
Recent moves5 records
Expansion highlights6 records
ADVATEK competitors and assessment
Company assessmentBroad incumbents
- TierPoint: Larger infrastructure, cloud, colocation, and managed services provider with compliance-heavy offerings. Comparable in compliance/DR capability but operates at substantially larger scale across enterprise and mid-market.
- ITsavvy: Larger, established IT services and hardware reseller with broad managed services, security, and consulting offerings. Comparable in service breadth but operates at significantly larger scale and includes hardware distribution.
Direct peers
- Ntiva: Mid-market managed IT services and cybersecurity provider serving SMB and mid-market clients with a strong healthcare vertical. Most directly comparable in scale, healthcare focus, and managed services + security bundling model.
- Synoptek: Managed IT services and consulting firm with managed security and compliance offerings. Comparable in combining managed services with consulting engagements and serving mid-market clients.
- Blackpoint IT: Regional managed IT and cybersecurity provider for SMBs, with bundled security and compliance offerings. Comparable in scale, regional operating model, and SMB healthcare-adjacent customer base.
- Dataprise: National managed IT and cybersecurity provider for SMB and mid-market. Comparable in offering breadth (managed IT, security, backup/DR, compliance) and target customer profile, though larger in scale and footprint.
- CompassMSP: Managed IT services firm focused on SMBs across regulated verticals including healthcare and legal. Comparable in vertical specialization and recurring managed services revenue model.
Others
- Kaseya: Provider of MSP software platforms (RMM, security, compliance) used by thousands of managed services providers including ADVATEK's competitors. Comparable as an upstream technology enabler rather than direct competitor.
- ConnectWise: MSP software and business management platform provider. Comparable as the ecosystem enabling MSPs like ADVATEK to run service delivery, ticketing, and billing at SMB scale.
Regional players
- Reliable IT: Regional managed IT services firm focused on SMB clients with security and compliance offerings. Comparable in target customer (SMB with compliance needs) and service portfolio, though operating in a different US region.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
ADVATEK social profiles
Digital presenceADVATEK compliance and trust
Trust signalCompliance4 records
ADVATEK financial estimates
Financial estimateRevenue estimate
Valuation estimate
ADVATEK leadership team
Management profileNumber of profiles
Profiles2 records
ADVATEK funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ADVATEK M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ADVATEK
What does ADVATEK do?
ADVATEK delivers subscription-based managed IT services to healthcare practices, dental offices, home health agencies, law firms, nonprofits, and SMBs, covering 24/7 monitoring and patching, server management, help desk support, Bitdefender-based endpoint security, IBM MaaS360 mobile device management, cloud backup and disaster recovery, and HIPAA/GDPR/CCPA/SOC 2 compliance. The firm also sells adjacent professional services including cybersecurity assessments, HIPAA compliance certification, AI consulting, e-mail hosting, and website design.
Is ADVATEK a public or private company?
ADVATEK is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was ADVATEK founded?
ADVATEK was founded in 2003. It employs 11 to 50 people.
Where is ADVATEK based?
ADVATEK is headquartered in Memphis, United States, in the North America region.
How does ADVATEK make money?
Four revenue lines are on record. Managed IT Services are the primary driver. The others are cybersecurity Services, HIPAA Compliance Consulting and AI Consulting Services.
Who are ADVATEK's main competitors?
Broad incumbents on record are TierPoint and ITsavvy. Direct peers are Ntiva, Synoptek, Blackpoint IT, Dataprise and CompassMSP. Others are Kaseya and ConnectWise. Reliable IT is listed as a regional player.
Does ADVATEK have an API?
No public API is recorded for ADVATEK.
What industry is ADVATEK in?
ADVATEK's product category is Managed IT Services. Its primary akta.pro industry code is BPAEALAI, Backup & DR Software Implementation & Managed Platforms, with a secondary code of BPAAACAC, Software/Application Support (SaaS, Enterprise Apps). Its NAICS code is 518 and its SIC code is 7370.