What Sischef does

Sischef is a Brazilian cloud-based restaurant management software company founded in 2013 and headquartered in Francisco Beltrão, Paraná. The platform unifies point-of-sale (PDV), multi-channel delivery aggregation, kitchen display (KDS), inventory, financial management, fiscal compliance (NFC-e and NF-e across all Brazilian states), analytics, CRM, and QR-code digital ordering (QRpedir) into a single subscription product. Its core technical differentiator is iFood "Super Integradora" certification, which grants native bidirectional API access across all 7 iFood APIs, combined with integrations to more than 20 additional delivery aggregators (Rappi, AiqFome, Goomer, Anota Aí, plus a long tail of Brazilian regional platforms). Orders from all channels are routed automatically to kitchen printers or KDS displays, eliminating manual re-entry.

Sischef serves SMB and mid-market restaurants, pizzerias, delivery operators, bars, bakeries, fast-food chains, and food-service franchises. The company states it serves over 2,000 active restaurants across all 27 Brazilian states plus the Federal District, processing more than 30 million orders per month. The customer base is long-tail and SMB-dominated; named customers (Doro Gastronomia, Peixaria Sabores do Mar 2, Rancho da Traíra, Ideal Light) are all small operators, consistent with a volume-based SMB SaaS model rather than enterprise contracts.

Revenue is generated through fixed monthly subscription tiers billed via Boleto, Cartão de Crédito, or Pix, with module add-ons (SmartPOS hardware, advanced integrations) available as incremental subscriptions. Go-to-market combines product-led growth (free EAD course "Ensina Sischef," SEO-driven educational content with 200+ Portuguese articles, self-serve demo requests) with sales-assisted free consultant outreach and a 4-step implementation process. Distribution is primarily direct via the company website, supplemented by discoverability through iFood's Portal do Parceiro.

Name

Sischef

Legal name

Sischef

Website

https://sischef.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

Sischef is a Brazilian cloud-based restaurant management platform unifying POS, delivery aggregation across 20+ apps, KDS, inventory, fiscal compliance, and CRM. It serves over 2,000 SMB and mid-market restaurants across all Brazilian states as an iFood Super Integrator.

Ownership category

akta.pro rank

Product category

Restaurant Management Software

NAICS

Software Publishers (513210)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Software/SaaS Subscriptions (Consumer & Prosumer) (CRAFAIAB)

Keywords

• Restaurant management software
• Delivery platform integration
• Point of sale systems
• Kitchen display systems
• Restaurant inventory management

Headquarters

HQ city

Francisco Beltrão

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Subscription (Planos Fixos): Sischef generates revenue primarily through fixed monthly subscription plans ('planos fixos e robustos') that consolidate all modules into tiered packages. Plans are offered at different levels designed to match the restaurant's stage of growth. Payment accepted via Boleto, Cartão de Crédito, and Pix. The model is recurring subscription with no per-transaction fees to the restaurant beyond normal payment processing.
2. Module Add-Ons: While the core plans are comprehensive, specific modules (e.g., SmartPOS hardware, advanced integrations) can be selected as add-ons to increase productivity, generating incremental subscription revenue.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels7 records

Core offering

Sischef sells a cloud-based and hybrid restaurant management software platform that unifies point-of-sale (PDV), kitchen display, multi-channel delivery aggregation (20+ delivery apps), financial management, inventory control, fiscal emission (NFC-e/NF-e), analytics, CRM, and digital menus into a single subscription. The platform is certified as an iFood "Super Integradora" (highest integration tier) and serves SMB and mid-market restaurants, pizzerias, fast-food chains, bakeries, bars, and food service franchises across Brazil. Pricing is delivered through fixed monthly subscription plans, with implementation support including system configuration, menu import, installation, and team training.

Product overview

Sischef is a unified restaurant and food service management platform delivered as a single integrated system with multiple functional modules. The core platform combines point-of-sale (PDV), delivery aggregation (integrating over 20 ordering platforms), kitchen display (KDS), financial management, inventory control, fiscal compliance, analytics, and CRM. Key modules include the PDV Module for sales operations, the Delivery Module with multi-platform aggregation, QRpedir (digital menu/QR-code self-service for table and delivery), Cardápio Digital (digital menu for table and delivery), SmartPOS (POS terminal integration), KDS (Kitchen Display System), Módulo de Gerenciamento de Entregas (delivery management with routing and tracking), Módulo Financeiro (accounts payable/receivable, DRE, reconciliation), Módulo de Estoque (inventory with recipe technical sheets), Módulo Fiscal (NF-e/NFC-e issuance), Módulo Analytics (BI dashboards), Módulo CRM (customer management), Módulo Comunicação via WhatsApp (automated messaging), Mapa de Calor (geographic analytics via Google Maps), Sistema Multiloja (multi-store centralized management), Comanda Eletrônica (electronic order management), Automação da Balança (self-service scale integration), and Notificação na Produção (kitchen notification alerts). The system operates in cloud or hybrid mode and is specifically designed for restaurants, delivery, pizzerias, snack bars, burger shops, bakeries, cafeterias, bars, churrascarias, fast food, and food service franchises.

Differentiator

Problem solved

Functional benefit

Brands

• QRpedir: Digital menu/card system for table service and self-ordering via QR code, included as part of Sischef's offering

Products and services

• Sistema Sischef (Restaurant Management Platform) Unified cloud-based and hybrid restaurant management software platform for SMB and mid-market restaurants in Brazil, combining point-of-sale (PDV), kitchen display, delivery aggregation (20+ apps), financial management, inventory control, fiscal emission (NFC-e/NF-e), analytics, CRM, and digital menus. Sold as a fixed monthly subscription.
• QRpedir (Digital Menu and QR Code Self-Ordering) Digital menu and QR-code-based self-service ordering platform for table service and delivery. Customers scan a QR code, browse the menu, place orders, and pay directly from their mobile device, reducing wait times and increasing table turnover. Integrated directly into the Sischef platform.

Quantifiable outcome

• Reduces order processing time by up to 70%
• +4 more outcomes

Named customers4 records

Segments9 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration33 records

Feature9 records

Partnerships

Five partnerships are on record, tiered core.

• iFoodcoreTechnology or IntegrationSischef is a Super Integradora homologada by iFood — the highest integration certification level awarded by the platform. The partnership enables bidirectional API connectivity across all 7 iFood APIs (Authentication, Merchant, Order, Catalog, Financial, Review, Merchants), with automatic order receipt, menu synchronization, NFC-e/NFe fiscal emission, and financial reconciliation. Sischef operates with both iFood Plano Básico and Plano Entrega, and supports hybrid logistics mode. The partnership has been in place since the early versions of iFood's integration API.
• RappicoreTechnology or IntegrationIntegration partnership enabling centralized order reception from Rappi alongside other 20+ delivery platforms within the Sischef unified dashboard. Orders are automatically printed to production areas with Rappi orders appearing alongside iFood, AiqFome, and other channels.
• AiqFomecoreTechnology or IntegrationIntegration partnership for order aggregation from AiqFome delivery platform into the Sischef centralized dashboard, with automatic kitchen printing and fiscal integration.
• GoomercoreTechnology or IntegrationIntegration partnership for order aggregation from Goomer platform into the Sischef POS and kitchen display system.
• QRpedircoreTechnology or IntegrationQRpedir is Sischef's proprietary built-in QR code digital menu and self-ordering system. It enables table-side ordering and payment via smartphone QR code, integrated directly into the Sischef platform without additional cost. Supports both dine-in table service and delivery ordering.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• TOTVS: Brazil's largest enterprise software company with food service and restaurant management solutions (TOTVS Food). A scaled incumbent competing across POS, fiscal, financial and inventory modules.
• Stone (Linx): Stone Co. acquired Linx to combine payments with retail/restaurant POS software in Brazil. Competes with Sischef's POS and SmartPOS module, but at much larger scale and with bundled payment processing.
• iFood Order Manager: iFood's native restaurant management tool for merchants using its marketplace. While Sischef is a Super Integradora partner of iFood, iFood's own Order Manager is a free/embedded alternative for restaurants not needing multi-platform aggregation.

Direct peers

• Goomer: Brazilian delivery and restaurant management platform offering digital menus, QR ordering and iFood integration. Overlaps directly with Sischef's QRpedir, delivery aggregation and POS modules.
• Anota AI: Brazilian restaurant and delivery management platform offering integrated POS, digital menu and multi-channel order aggregation. Direct competitor across Sischef's SMB restaurant target segments.
• Nimbus: Brazilian restaurant operations and delivery platform providing POS, KDS, delivery management and iFood integration. Comparable vertical SaaS for restaurants with overlapping modules.
• Delivery Direto: Brazilian delivery platform with restaurant SaaS tooling — order management, delivery routing and iFood integration. Competes with Sischef's delivery aggregation module and is also listed as a Sischef integration partner.
• Saipos: Brazilian restaurant management SaaS targeting SMB restaurants with POS, delivery integration (including iFood), KDS, inventory and financial modules. Direct competitor to Sischef across the same customer base with overlapping feature set.

Emerging players

• Multipedidos: Brazilian delivery platform with restaurant management tooling, integrated into Sischef. Overlaps with Sischef's delivery aggregation for smaller operators and competes in the same SMB segment.
• Foody Delivery: Brazilian delivery and restaurant ordering platform integrated into Sischef's ecosystem. Also serves as a competing order aggregation channel for restaurants evaluating Sischef's delivery module.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@Sischef
• Instagraminstagram.com/sistemasischef
• Xx.com/sischef
• Facebookfacebook.com/Sischef
• LinkedInlinkedin.com/company/sischef

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sischef