Managed Services Team
Managed Services Team (Just Solutions, Inc.) is a Fairport, NY-based managed IT services provider delivering outsourced IT, VoIP, cybersecurity, disaster recovery, and managed print services to small and mid-sized businesses in the Rochester, NY region.
- Company typePrivate
- Founded2003
- HeadquartersNew York, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Managed Services Team does
Managed Services Team, operating under the legal name Just Solutions, Inc., is a regional managed IT services provider headquartered in Fairport, New York, in the Rochester metropolitan area. The company delivers outsourced IT support, VoIP, cybersecurity, disaster recovery, network infrastructure, and managed print/copier services to small and mid-sized businesses. Its product portfolio includes a branded proactive service offering called JSI Guardian, alongside a managed print subsidiary, Just Document Solutions, that extends the company's reach into copier and MFP hardware and print management. Customer references (Zweigle's, Design Pool & Spa, Morse Sash & Door, NextGen Building Components, and Rochester Rigging) are all regional SMBs, indicating a horizontal, local-market go-to-market approach.
The company generates revenue through recurring managed services contracts that bundle IT, communications, and document infrastructure for SMB clients that lack internal IT staff. The business model is built on long-tail, multi-year service relationships rather than enterprise-scale anchors, with revenue mechanics driven by per-client monthly recurring fees across the IT, VoIP, and print lines. The company has been operating since 2003, and its headcount is in the 11-50 employee range, consistent with a small, regionally focused operation. Service delivery combines remote monitoring with on-site support, which is a key purchase criterion for SMB clients in the Rochester market.
No public funding rounds, M&A activity, partnerships, certifications, or named leadership have been disclosed in the available source material. There is no evidence of proprietary technology development, AI/ML capability, or geographic expansion beyond the Rochester, NY region. The company should be characterized as a stable, organically grown regional MSP with a broad service surface but limited scale and no disclosed growth-investment signals.
Managed Services Team firmographics
Firmographics- Name
- Managed Services Team
- Legal name
- Just Solutions, Inc.
- Website
- https://go-mst.com
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Managed Services Team (Just Solutions, Inc.) is a Fairport, NY-based managed IT services provider delivering outsourced IT, VoIP, cybersecurity, disaster recovery, and managed print services to small and mid-sized businesses in the Rochester, NY region.
- Ownership category
- akta.pro rank
Managed Services Team industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Office Machinery and Equipment Rental and Leasing (53242)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE)
- akta.pro secondary industries
- Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD), Backup & DR Software Implementation & Managed Platforms (BPAEALAI)
Keywords
Where Managed Services Team is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Managed Services Team business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Recurring monthly managed IT support services including unlimited help desk support, 24x7 monitoring, and cybersecurity. Provides predictable recurring revenue through fixed monthly pricing model.
- VoIP/Phone Systems: Voice over IP phone solutions for business communications, reducing telecommunication costs compared to traditional landlines
- Copiers and MFPs: Sales and maintenance of copiers and multifunction printers with proactive maintenance services
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed IT Services - Monthly subscription |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
Managed Services Team product offering
Product offeringCore offering
Managed Services Team (operating as Just Solutions, Inc.) delivers outsourced IT management for small and medium-sized businesses in the Rochester, NY area, centered on always-on remote monitoring, unlimited help desk support, cybersecurity, and disaster recovery delivered under a fixed monthly subscription. The portfolio is extended with VoIP phone systems, structured network cabling, and copier/MFP sales and maintenance, with a separate sub-brand (Just Document Solutions) handling managed print services.
Product overview
Just Solutions, Inc. is a managed IT services provider offering a unified portfolio of technology solutions centered around its Managed IT Services core product. The offering integrates VoIP/Phone Systems as a key communication pillar alongside complementary add-on modules including Unlimited Help Desk Support, 24×7 Remote Monitoring, Cybersecurity, Disaster Recovery & Backup Solutions, Network Infrastructure, Copiers and MFPs, and Vendor Liaison services. A branded program called JSI Guardian provides dedicated desktop security and backup monitoring. A separate sub-brand, Just Document Solutions, handles managed print services independently.
Differentiator
Problem solved
Functional benefit
Brands
- JSI Guardian: Security and backup monitoring program for desktop/business systems
Products and services
- Managed IT Services Comprehensive always-on IT monitoring and support providing network security, system performance optimization, and tech support at a fixed monthly price, aimed at SMBs that want outsourced IT management instead of in-house staffing.
- VoIP/Phone Systems Voice over IP business phone solutions enabling cost-effective telecommunication, improved productivity, and reliable customer connectivity for SMB customers.
- Copiers and MFPs Sales and proactive maintenance of copiers and multifunction printers to keep document production running for SMB customers.
- Managed Print Dedicated managed print services delivered by the wholly owned subsidiary Just Document Solutions, focused on printer/copier fleets for local businesses.
Companies that use Managed Services Team
Customer profileNamed customers5 records
Segments1 record
Ideal customer profiles1 record
Managed Services Team technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Managed Services Team partnerships and signals
Strategic signalScale indicators1 record
Recent moves4 records
Expansion highlights3 records
Managed Services Team competitors and assessment
Company assessmentBroad incumbents
- RingCentral: Major cloud communications and VoIP provider. Directly competes with the subject company's VoIP/Phone Systems line and represents the scaled alternative that SMBs may purchase directly rather than through an MSP.
- HP / HPE Managed Services: Large enterprise IT infrastructure vendor offering managed services around its hardware and cloud platforms. Represents the scaled-incumbent competitive pressure on sub-scale regional MSPs.
Direct peers
- PCH Technologies: SMB-focused managed IT services and cybersecurity provider. Closely matches the subject company's target customer size, service bundle, and direct-sales GTM motion.
- CompassMSP: Roll-up of regional managed IT services providers across multiple U.S. metros. Directly comparable SMB-focused managed IT model and is itself a representative acquirer profile for sub-scale MSPs like Just Solutions.
- NetGain Technologies: Regional managed IT services provider offering managed IT, cybersecurity, backup, and cloud services to SMB and mid-market clients. Operates with similar service portfolio and subscription model to Just Solutions in a comparable regional footprint.
- Ntiva: Managed IT services and cybersecurity provider serving SMB and mid-market customers. Comparable managed IT, cybersecurity, backup, and VoIP service portfolio with subscription-based pricing.
- Integris: Roll-up of regional managed IT and cybersecurity providers across the U.S. East Coast. Comparable SMB managed IT service offering and represents the typical PE-backed aggregator model competing for the same customer segment.
- Thrive (NextGEN): Mid-market managed IT services and cybersecurity provider with a multi-state footprint. Directly comparable in core managed IT, cybersecurity, and cloud services offering, though serves larger mid-market accounts than the subject company.
- CMIT Solutions: National franchise MSP serving SMBs with managed IT, cybersecurity, and backup services across multiple U.S. markets. Closely comparable business model and SMB target customer to Managed Services Team, though at significantly larger scale.
- Stratosphere Networks: Regional managed IT services and cloud provider serving SMBs in the U.S. Comparable full-service managed IT, cybersecurity, and VoIP offering with similar subscription pricing model.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Managed Services Team social profiles
Digital presenceManaged Services Team financial estimates
Financial estimateRevenue estimate
Valuation estimate
Managed Services Team leadership team
Management profileNumber of profiles
Managed Services Team subsidiaries and ownership
Company hierarchySubsidiaries1 record
Managed Services Team funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Managed Services Team M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Managed Services Team
What does Managed Services Team do?
Managed Services Team (operating as Just Solutions, Inc.) delivers outsourced IT management for small and medium-sized businesses in the Rochester, NY area, centered on always-on remote monitoring, unlimited help desk support, cybersecurity, and disaster recovery delivered under a fixed monthly subscription. The portfolio is extended with VoIP phone systems, structured network cabling, and copier/MFP sales and maintenance, with a separate sub-brand (Just Document Solutions) handling managed print services.
Is Managed Services Team a public or private company?
Managed Services Team is a private company. It is classified as unknown and is currently operating.
When was Managed Services Team founded?
Managed Services Team was founded in 2003. It employs 11 to 50 people.
Where is Managed Services Team based?
Managed Services Team is headquartered in New York, United States, in the North America region.
How does Managed Services Team make money?
Three revenue lines are on record. Managed IT Services are the primary driver. The others are voIP/Phone Systems and copiers and MFPs.
Who are Managed Services Team's main competitors?
Broad incumbents on record are RingCentral and HP / HPE Managed Services. Direct peers are PCH Technologies, CompassMSP, NetGain Technologies, Ntiva, Integris, Thrive (NextGEN), CMIT Solutions and Stratosphere Networks.
Does Managed Services Team have an API?
No public API is recorded for Managed Services Team.
What industry is Managed Services Team in?
Managed Services Team's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAE, Cloud Managed Services (M365/Azure/AWS/GCP), with a secondary code of BPAEABAD, Network Management (LAN/WAN/Wi‑Fi) Services. Its NAICS code is 541513 and its SIC code is 7370.