What CareView Communications does

CareView Communications (OTCQB: CRVW) is a Lewisville, Texas-based healthcare technology company that builds an AI-powered virtual patient observation platform centered on two core products: the Patient Safety System® (virtual sitting/fall prevention) and the Patient Care System (virtual nursing). The platform combines purpose-built hardware — Portable, Fixed (ligature-resistant), and Mobile Controllers with low-light cameras and two-way audio — with software that uses computer vision and machine learning to detect patient movement patterns associated with falls, elopement, and self-harm. Its patented Virtual Bed Rails® and Virtual Chair Rails® create predictive safety boundaries that alert centralized observers before an adverse event occurs, enabling one observer to monitor 25-35 patients simultaneously.

The company's commercial model is a multi-year subscription plus hardware bundle priced via quote-based enterprise contracts with annual billing, complemented by professional services for implementation, clinical training, and ongoing support. CareView sells through a hybrid go-to-market that combines direct enterprise sales to hospital C-suites (CNOs, CFOs, procurement) with channel leverage: GPO agreements with Vizient, Premier, and HealthTrust; a national sales organization partnership with MedPro Associates; and SDVOSB partner Decisive Point Consulting Group for federal/VA hospital contracts. The platform integrates with Epic, Cerner, Meditech, Allscripts, Vocera, Hillrom, Mobile Heartbeat, SONIFI, and Get Well.

CareView serves a broad U.S. customer base of 200+ hospitals across acute care, long-term care, ICUs, pediatrics, critical-access/rural facilities, and the Veterans Affairs system (5 VISNs, 9 VA facilities). Documented customer outcomes include up to 80% reduction in patient falls, 65% reduction in physical sitter usage, and ROI figures ranging from 135% to 1,067%. The company holds HITRUST (since 2017, R2 in November 2024), FIPS 140-2, GSA Sole-Source Contractor (#GS07F020AA), and a National BAA with the U.S. Dept. of VA. Leadership is anchored by founder and CEO Steven Johnson and a board that includes healthcare-operations and finance executives.

Name

CareView Communications

Legal name

CareView Communications, Inc.

Website

https://care-view.com

Company type

Public

Founded year

2010

Operating status

Operating

Headcount range

51–100 employees

Short description

CareView Communications provides an AI-powered virtual patient observation platform for U.S. hospitals and VA facilities, combining computer vision, predictive fall-prevention software (Virtual Bed Rails®, Virtual Chair Rails®), and purpose-built hardware to enable centralized virtual sitting and virtual nursing.

Ownership category

akta.pro rank

Product category

Virtual Patient Observation and Patient Safety Software

NAICS

All Other Outpatient Care Centers (621498)

SIC

Services-Health Services (8000), Surgical & Medical Instruments & Apparatus (3841)

akta.pro primary industry

Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH)

akta.pro secondary industry

Hospital-at-Home & Acute Virtual Care Platforms (HLALABAC)

Keywords

• Virtual patient observation
• Fall prevention software
• Virtual nursing platform
• Patient safety monitoring
• Healthcare video monitoring

Headquarters

HQ city

Lewisville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Virtual Care Platform Subscription: Recurring subscription fees for access to the Patient Safety System and Patient Care System platforms. Pricing is typically structured as multi-year contracts with healthcare organizations, hospitals, and VA facilities. Revenue is recurring in nature as customers renew contracts annually.
2. Purpose-Built Hardware Sales: Sale of proprietary camera controllers including Portable, Fixed, and Mobile Controllers. Hardware is engineered specifically for integration with the CareView platform. All products include a lifetime warranty.
3. Professional Services: Implementation services, clinical training, and ongoing support/maintenance. CareView provides quarterly software updates, dedicated support, monitoring, and maintenance throughout contracts to ensure optimal performance.
4. Customization and Integration Services: Platform customization and configuration options aligned with unique hospital workflows, plus integration services with third-party EHR/EMR systems, nurse call systems, and in-room TV platforms.

Pricing tiers

Go-to-market motion5 records

Distribution channels6 records

Marketing channels8 records

Core offering

CareView Communications sells an AI-powered virtual patient observation platform to hospitals and healthcare systems, consisting of two core software products: the Patient Safety System® (for virtual sitting and fall prevention) and the Patient Care System (for virtual nursing). The platform is powered by patented Virtual Bed Rails® and Virtual Chair Rails® predictive technologies and is complemented by purpose-built hardware controllers (Portable, Fixed, and Mobile).

Product overview

CareView Communications offers a unified virtual care platform with two core product lines: the Patient Safety System for virtual sitting/fall prevention and the Patient Care System for virtual nursing. The platform is powered by patented AI technologies including Virtual Bed Rails® and Virtual Chair Rails® for predictive fall prevention, and is complemented by purpose-built hardware (Portable, Fixed, and Mobile Controllers). Additional sub-products include SitterView® for virtual observation, TeleCareView™ for telehealth, and PatientView® for non-disruptive monitoring. The platform integrates with major EMR/EHR systems (Epic, Cerner, Meditech, Allscripts), nurse call systems (Hillrom, Vocera, iMobile), and in-room TV solutions (GetWell, SONIFI).

Differentiator

Problem solved

Functional benefit

Brands

• Patient Safety System: AI-powered monitoring system with Virtual Bed Rails and Virtual Chair Rails technologies for fall prevention and patient safety
• Patient Care System
• Virtual Sitting
• Virtual Nursing
• SitterView
• TeleCareView
• PatientView

Products and services

• Patient Safety System® AI-powered virtual patient observation platform that uses patented Virtual Bed Rails® and Virtual Chair Rails® predictive technologies to continuously monitor multiple patients from a centralized location, proactively preventing falls and reducing reliance on physical sitters. Targeted at hospitals, VA facilities, and long-term care providers.
• Patient Care System

Quantifiable outcome

• 80% reduction in patient falls
• +12 more outcomes

Named customers19 records

Segments9 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability7 records

Feature10 records

Partnerships

18 partnerships are on record, tiered core, strategic and minor.

• VizientcoreChannel Partner/ Reseller/ DistributorGPO partnership providing CareView access to Vizient's extensive member hospital network. CareView was awarded Vizient Innovative Technology Award designation in 2022 for virtual sitting. Partnership enables streamlined procurement of CareView solutions through existing Vizient contracts.
• Premier, Inc.coreChannel Partner/ Reseller/ DistributorGroup purchasing agreement enabling Premier member hospitals to access CareView's virtual care solutions. Awarded in 2022, this partnership expands market reach through established procurement channels.
• HealthTrustcoreChannel Partner/ Reseller/ DistributorGPO partnership extending CareView's virtual care solutions to HealthTrust's diverse network of healthcare provider members through established purchasing agreements.
• MedPro AssociatescoreGTM or Marketing PartnerStrategic partnership with national sales organization to accelerate growth and expand market reach. MedPro provides dedicated healthcare sales teams with market expertise, national coverage, and specialized experience in accelerating commercialization for healthcare technology companies.
• Decisive Point Consulting Group (DPCG)coreChannel Partner/ Reseller/ DistributorService-Disabled Veteran-Owned Small Business (SDVOSB) partner enabling CareView to serve VA healthcare facilities. DPCG awards VA contracts and deploys CareView's Patient Safety System with Virtual Bed Rails and Virtual Chair Rails technologies. Partnership has expanded to multiple VA facilities including Greater Los Angeles, Washington D.C., Atlanta, and Central Alabama.
• Shore Systems and Solutions, LLC (S3)coreChannel Partner/ Reseller/ DistributorPartnership to bring safety solutions to VHA facilities in the US and Territories. S3 serves as channel partner for Department of Veterans Affairs healthcare system deployments.
• EpiccoreTechnology or IntegrationEMR/EHR integration partnership enabling seamless data exchange and real-time integration with Epic electronic health record systems. Integration streamlines clinical workflows and optimizes patient information accessibility.
• CernercoreTechnology or IntegrationEMR integration partnership enabling CareView platform data to interface with Cerner EHR systems for enhanced clinical workflows and documentation optimization.
• AllscriptscoreTechnology or IntegrationEMR integration partnership (through Veradigm) enabling data exchange and workflow integration with Allscripts electronic health record platforms.
• MeditechcoreTechnology or IntegrationEMR integration partnership enabling CareView monitoring data to flow into Meditech EHR systems for comprehensive patient records and clinical decision support.
• Get WellstrategicTechnology or IntegrationIntegration partnership to streamline inpatient virtual care through Get Well Inpatient patient engagement platform. Partnership enables hospitals to deliver enhanced patient and family experiences in virtual care settings.
• SONIFI HealthstrategicTechnology or IntegrationIn-room TV integration partnership enabling CareView solutions to work alongside SONIFI Health patient engagement technology for enhanced inpatient experience.
• VocerastrategicTechnology or IntegrationCommunication integration partnership enabling CareView to interface with Vocera clinical communication platforms for efficient healthcare team collaboration and timely patient need responses.
• HillromstrategicTechnology or IntegrationCommunication device integration partnership enabling CareView to work with Hillrom nurse call systems and care communications technology.
• Mobile HeartbeatstrategicTechnology or IntegrationMobile clinical communication integration enabling CareView monitoring alerts and patient information to flow through Mobile Heartbeat platforms for care team coordination.
• PexipstrategicTechnology or IntegrationVirtual nursing capabilities partnership expanding CareView's platform functionality for enhanced video-based clinical consultations and telehealth services.
• VoycestrategicTechnology or IntegrationReal-time interpreter services partnership enabling CareView to provide language interpretation capabilities for virtual patient monitoring and telehealth interactions.
• Panda HealthminorOthersAwarded partner status with Panda Health, a digital health marketplace connecting hospitals with innovative technology partners. Provides visibility and discovery opportunities within the healthcare technology ecosystem.

Scale indicators14 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Caregility: Caregility offers a virtual care platform for hospitals covering virtual nursing, virtual sitting, and tele-ICU use cases. Directly competes with CareView's Patient Safety System and Patient Care System in acute care hospitals and health systems, with a comparable cloud-based software-plus-hardware delivery model.
• Equum Medical: Equum Medical offers virtual acute care, tele-ICU, and virtual nursing services for hospitals and health systems. Directly competes in the provider-integrated virtual care platform category with CareView's Patient Care System and acute care monitoring capabilities.
• Hicuity Health: Hicuity Health provides tele-ICU, virtual nursing, and remote patient monitoring services to hospital systems from centralized command centers. Closely comparable to CareView's centralized virtual observation model and acute care virtual nursing use cases.
• Aiva Health: Aiva Health provides AI-powered virtual patient observation and voice-enabled care assistance for hospitals, focused on virtual sitting and patient engagement. Directly overlaps CareView's fall-prevention and virtual nursing value proposition for health system customers.
• Banyan Medical Systems: Banyan Medical Systems delivers virtual nursing and virtual sitting services to hospitals via a centralized operations model. Competes head-to-head with CareView's Patient Care System and SitterView offerings, serving the same enterprise hospital buyer.

Broad incumbents

• Stryker (Vocera Communications): Stryker acquired Vocera, a clinical communications and workflow platform that integrates with CareView and competes at the hospital care-team coordination layer. A broad incumbent offering overlapping capabilities as part of a much larger medtech portfolio.
• Philips Healthcare: Philips Healthcare offers patient monitoring, telehealth, and clinical collaboration solutions for hospitals and health systems. A broad incumbent whose remote monitoring and virtual care offerings overlap with CareView's enterprise hospital use cases.
• Hillrom (Baxter International): Hillrom (now part of Baxter) supplies nurse call systems, patient monitoring, and care communications infrastructure used by hospitals. Overlaps with CareView via integration partnerships and broader hospital patient safety workflows, though Hillrom's portfolio is much wider.
• GE HealthCare: GE HealthCare provides patient monitoring, command center, and digital health solutions to hospitals at scale. A broad incumbent whose command center and patient monitoring portfolios compete with CareView's centralized virtual observation model.

Emerging players

• Vitalchat: Vitalchat provides AI-powered virtual nursing and telehealth solutions for hospitals, including remote patient observation and video-based care workflows. An emerging player in the same virtual nursing/virtual sitting category that CareView targets.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/careview-communications
• Xx.com/CareViewSystem
• Facebookfacebook.com/CareViewComm

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds7 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CareView Communications