VIVA TELECOM SRL
VIVA Telecom SRL is a privately held Romanian IT&C integrator offering bundled connectivity, VoIP, managed IT, physical security, and digital-marketing services on subscription to enterprise and mid-market business customers across Romania and selected international accounts.
- Company typePrivate
- Founded2004
- HeadquartersBucharest, Romania
- Headcount11–50
- GTM typeB2B
- OfferingServices
What VIVA TELECOM SRL does
VIVA Telecom SRL is a privately held Romanian IT&C services provider founded circa 2004 and headquartered in Bucharest, operating with 100% Romanian capital. The company delivers integrated IT&C solutions to business customers through four bundled product lines: VIVA Connect (Premium Internet, dedicated hosting, fixed telephony, IT Security), VIVA Voice (Virtual VPBX, SIP Trunks, special numbers, tele/video conferencing), VIVA Manager (access control with biometric authentication, IP video surveillance, and IT Manager / Virtual NOC services), and VIVA Marketer (Digital Signage, Smart Marketing, Wi-Fi Business). Its technical backbone is a combination of its own network infrastructure and presence in Tier3+ international data centers (Equinix, Interxion, Kyndryl, EXA Infra, M247), enabling colocation, dedicated servers, and private connectivity to hyperscalers (AWS, Azure).
The business operates primarily on recurring monthly subscriptions across connectivity, managed IT, VoIP, colocation, and digital-marketing service lines, with pricing offered via customized, quote-based packages rather than published rate cards. Distribution is direct enterprise field sales supported by dedicated sales, technical-support, and security contact channels, plus event-driven marketing through high-visibility sponsorships at UNTOLD Festival, DevTalks, Bucharest TechWeek, RONOG, Cloud Fest, and CIO Council Cybersecurity Forum. The customer base spans nine named verticals — Financial, HoReCa, Medical, Retail, Public Institutions, E-commerce, Educational, Events, and Freelance Professions — with named enterprise customers including ProCredit Bank, APA NOVA, Quipu Germania, Untold/Metallica organizers, Direct Booking, Kalapod, SuperBet Group, and NOR SKY Restaurant.
The company is positioned as a premium system integrator for the Romanian mid-market and select international accounts, backed by ISO 9001, ISO 14001, and ISO 27001 certifications, and engineering certifications across Cisco (CCNP), Microsoft, VMware, Fortinet, Linux, Asterisk, and Ruckus. It claims 20+ years of operating experience, a 99.99% SLA, 2M+ Wi-Fi users served, and 3.5M+ connected devices on its network. Revenue, headcount trajectory, and ownership details beyond the 100% Romanian-capital structure are not publicly disclosed, and the firm has no recorded external funding rounds, M&A activity, or leadership changes in the available data.
VIVA TELECOM SRL firmographics
Firmographics- Name
- VIVA TELECOM SRL
- Legal name
- SC VIVA Telecom SRL
- Website
- https://vivatelecom.ro
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- VIVA Telecom SRL is a privately held Romanian IT&C integrator offering bundled connectivity, VoIP, managed IT, physical security, and digital-marketing services on subscription to enterprise and mid-market business customers across Romania and selected international accounts.
- Ownership category
- akta.pro rank
VIVA TELECOM SRL industry classification
Industry- Product category
- Managed IT&C Services for Business
- NAICS
- Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Wired and Wireless Telecommunications (except Satellite) (5171), Telephone Call Centers (56142)
- SIC
- Telephone Communications (No Radiotelephone) (4813), Services-Telephone Interconnect Systems (7385)
- akta.pro primary industry
- VoIP Access & ITSP Services (HDAIAHAD)
- akta.pro secondary industry
- Collaboration & Unified Communications Management (UCaaS/VoIP) (BPAEABAK)
Keywords
Where VIVA TELECOM SRL is headquartered
LocationHeadquarters
- HQ city
- Bucharest
- HQ country
- Romania
- HQ region
- Europe
Offices1 record
Markets served
VIVA TELECOM SRL business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Infrastructure, Technology or R&D, Operations, Marketing or Sales, Supply Chain
Revenue model
- Connectivity Services: Premium internet, data communications, and dedicated hosting services provided to business customers with SLA guarantees. Services are customized to industry and business needs.
- Managed IT Services: IT Manager services, video surveillance, access control, and IT security services offered as ongoing managed services with 24/7 technical support.
- VoIP and Telephony: Virtual PBX, SIP Trunks, and fixed telephony services leveraging VoIP technology for business communications.
- Server Colocation: Physical hosting of customer equipment in Tier3 data centers with security, power redundancy, and climate control.
- Digital Marketing Solutions: Digital Signage, Smart Marketing, and Wi-Fi Business solutions for customer engagement and marketing automation.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Custom business packages - pricing upon request |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
VIVA TELECOM SRL product offering
Product offeringCore offering
VIVA Telecom SRL provides integrated IT&C services and solutions for business customers, sold through four core solution bundles: VIVA Connect (Premium Internet, Dedicated Hosting, fixed telephony, and IT Security), VIVA Voice (Virtual VPBX, SIP Trunks, special numbers, and conferencing), VIVA Manager (access control, IP video surveillance, and IT Manager services), and VIVA Marketer (Digital Signage, Smart Marketing, and Wi-Fi Business). Services are delivered as customized packages with SLA-backed connectivity, hosted in Tier3+ data centers including Equinix and Interxion, with 24/7 technical support and a 99.99% SLA guarantee.
Product overview
VIVA Telecom is a premium operator of integrated IT&C services and solutions for the local and international business market. The company operates as a system integrator with 100% Romanian capital, offering four core solution bundles: VIVA Connect (connectivity infrastructure with Premium Internet, hosting, and IT Security), VIVA Voice (cloud-based telephony with Virtual VPBX and SIP Trunks), VIVA Manager (physical security and IT management including access control, video surveillance, and IT Manager services), and VIVA Marketer (customer engagement including Digital Signage, Smart Marketing, and WiFi Business). These integrated solutions are delivered through partnerships with major global technology vendors including Cisco, Juniper, HP, Dell, Fortinet, VMware, Microsoft, AWS, Azure, and Equinix, with infrastructure hosted in Tier3+ data centers across Romania and Europe.
Differentiator
Problem solved
Functional benefit
Brands
- VIVA Connect: Connectivity solutions including Premium Internet, Dedicated Hosting, and IT Security services for business customers.
- VIVA Voice
- VIVA Manager
- VIVA Marketer
Products and services
- VIVA Connect Integrated connectivity services bundle for business customers including Premium Internet, Dedicated Hosting in Tier3 data centers, Fixed Telephony, and IT Security solutions. Designed for organizations requiring dedicated bandwidth, DDoS protection, and SLA-backed uptime.
- VIVA Voice Complete VoIP telephony and unified communications bundle for business customers including Virtual VPBX, SIP Trunks, special telephone numbers, teleconferencing, and videoconferencing. Cloud-based call management with features like call forwarding, voicemail, conference calls, and IVR.
- VIVA Manager Physical security and IT management bundle for business customers including Access Control (card, fingerprint, facial recognition, iris), IP Video Surveillance (Full HD/4K NVR/DVR/HVR), and IT Manager services (helpdesk, network administration, server management, Virtual NOC).
- VIVA Marketer Marketing technology bundle for business customer engagement including Digital Signage for indoor/outdoor communication, Smart Marketing for business intelligence, and Wi-Fi Business for high-density wireless environments such as conferences, offices, hospitals, schools, hotels, and event venues.
- Internet Premium și Comunicații Date High-speed Premium Internet service for businesses with dedicated transport capacities to any destination, DDoS protection, and guaranteed bandwidth with controlled jitter and response time.
- Server Dedicat (Dedicated Server) Physical dedicated server hosting with exclusive access to all hardware resources, providing maximum processing power and high security for enterprise customers. Available through presence in major data centers worldwide including Equinix, Interxion, EXA Infra, Kyndryl, M247, and NX Data.
- Colocare Server (Server Colocation) Server colocation services in secure, high-performance Tier3 data centers including physical security, redundant power, advanced cooling systems, and climate control for customer-owned equipment.
- IT Security Comprehensive cybersecurity systems and solutions protecting business customers against cyber threats, ensuring security across the entire network infrastructure. Powered by partnerships with Fortinet, ESET, Bitdefender, and Kaspersky.
- Telefonie fixă (Fixed Telephony) Fixed-line business telephony services integrated with cloud-based virtual PBX solutions for corporate voice communication needs.
- IT Manager Full-service managed IT offering including helpdesk support, network administration, server management, and proactive monitoring via Virtual NOC for businesses that want to outsource IT operations.
- Supraveghere video (Video Surveillance as a Service) Complete video surveillance-as-a-service solution with Full HD and 4K recording, NVR/DVR/HVR systems, license plate recognition, facial recognition, people counting, motion detection, temperature detection, remote access, and private cloud backup.
- Control Acces (Access Control) Multi-factor biometric access control system with card, fingerprint, facial recognition, and iris authentication, including electromagnetic locks and turnstiles for physical security at business premises.
- Wi-Fi Business High-performance Wi-Fi solution designed for crowded wireless environments including conference rooms, large offices, hospitals, schools, waiting areas, hotels, restaurants, and exhibitions.
- Digital Signage Digital communication solution for outdoor and indoor environments enabling businesses to communicate with customers and audiences through managed display networks.
- Smart Marketing Business intelligence marketing tool that provides online presence, relevant customer data, and real-time information delivery capabilities to help businesses segment and engage customers.
Quantifiable outcome
- SLA guarantee of 99.99% service availability
- +2 more outcomes
Companies that use VIVA TELECOM SRL
Customer profileNamed customers8 records
Segments9 records
Ideal customer profiles3 records
VIVA TELECOM SRL technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability5 records
Feature6 records
VIVA TELECOM SRL partnerships and signals
Strategic signalPartnerships
24 partnerships are on record, tiered core.
- CiscocoreCisco is a key technology partner for networking and security solutions. VIVA Telecom leverages Cisco equipment and expertise for enterprise connectivity and network infrastructure deployments.
- Juniper NetworkscoreJuniper Networks provides networking infrastructure and solutions integrated into VIVA Telecom's service offerings.
- HP (Hewlett-Packard)coreHP provides hardware and printing solutions that are part of the integrated IT ecosystem offered by VIVA Telecom.
- Dell TechnologiescoreDell provides server, storage, and hardware solutions integrated into VIVA Telecom's data center and infrastructure offerings.
- Ruckus NetworkscoreRuckus Networks provides wireless networking solutions for Wi-Fi Business services, certified partner for high-density wireless environments.
- SamsungcoreSamsung provides display and device solutions integrated into digital signage and visual communication offerings.
- FortinetcoreFortinet provides cybersecurity solutions including firewalls and threat protection, certified partner for IT Security services.
- VMwarecoreVMware provides virtualization and cloud infrastructure software solutions, certified partner for virtualized environments.
- MicrosoftcoreMicrosoft provides cloud platform solutions including Azure integration, certified partner for Microsoft-based workloads.
- Amazon Web Services (AWS)coreAWS provides hyperscale cloud infrastructure for IaaS and private cloud solutions, including AWS Private Link connectivity.
- Microsoft AzurecoreAzure provides enterprise cloud platform for hybrid cloud deployments and Microsoft workload migrations.
- ESETcoreESET provides endpoint security and antivirus solutions integrated into IT security service offerings.
- BitdefendercoreBitdefender provides cybersecurity solutions including advanced threat protection, integrated into security offerings.
- KasperskycoreKaspersky provides antivirus and cybersecurity solutions for endpoint and network protection.
- EquinixcoreEquinix provides global data center infrastructure. VIVA Telecom has presence in Equinix data centers for colocation and interconnect services.
- InterxioncoreInterxion (now part of Digital Realty) provides European data center services with presence in major cities.
- KyndrylcoreKyndryl provides managed infrastructure services, data center operations, and cloud services.
- EXA InfracoreEXA Infra provides network infrastructure and connectivity services across Europe.
- HikvisioncoreHikvision provides video surveillance equipment including cameras and NVR systems for security solutions.
- Dahua TechnologycoreDahua provides video surveillance cameras and security solutions integrated into monitoring offerings.
- SupremacoreSuprema provides biometric access control solutions including fingerprint and facial recognition readers.
- GrandstreamcoreGrandstream provides VoIP phones and communication endpoints for business telephony solutions.
- 3CXcore3CX provides IP PBX and unified communications software for business phone systems.
- VeeamcoreVeeam provides backup and disaster recovery solutions for virtualized environments.
Scale indicators4 records
Recent moves5 records
Expansion highlights5 records
VIVA TELECOM SRL competitors and assessment
Company assessmentDirect peers
- 3CX: Global IP PBX and unified communications vendor offered through channel partners like VIVA. Directly comparable on VIVA Voice (Virtual VPBX, SIP Trunks, IP telephony) at the platform layer.
- Digi Communications (RCS & RDS): Largest Romanian-owned telecom operator offering fixed internet, telephony, mobile and business connectivity. Direct competitor in the same domestic enterprise connectivity market that VIVA serves with VIVA Connect.
- Gamma Communications: UK-based provider of SIP trunks, cloud telephony and UCaaS to SMBs and mid-market. A comparable business model and product mix to VIVA Voice and VIVA Connect for business customers.
- Bittnet Systems: Romanian IT integrator and managed-services group providing connectivity, cloud and cybersecurity to SMB/mid-market — the closest domestic peer to VIVA's integrated IT&C bundle model.
Broad incumbents
- Sinch: Global CPaaS and voice carrier offering enterprise SIP trunking, voice, messaging and UC integrations. Comparable to VIVA's voice/telephony wholesale and managed communications layer.
- Telekom Romania: Incumbent fixed-line and mobile operator offering business internet, cloud, security and UCaaS. Overlaps with VIVA Connect, VIVA Voice and VIVA Manager for Romanian enterprise customers.
- Vodafone Romania: Major Romanian business telecom operator offering fixed/mobile, IoT, cloud, security and unified communications. Directly comparable on VIVA's integrated IT&C positioning for mid-market and enterprise accounts.
- Orange Romania: Tier-1 incumbent carrier providing business connectivity, cloud, UC and managed services in Romania. Comparable across nearly all of VIVA's product bundles and the primary competitor for enterprise customers such as ProCredit Bank.
Regional players
- Endava: Romanian-founded global IT services firm delivering cloud, digital and managed services. Comparable as a Romanian-origin IT services peer, especially for cloud transformation and managed engagements.
- Aliant (Aliant Software): Romanian IT managed-services and cloud provider offering infrastructure, security and managed IT comparable to VIVA Manager and parts of VIVA Connect for mid-market customers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
VIVA TELECOM SRL social profiles
Digital presenceVIVA TELECOM SRL compliance and trust
Trust signalCompliance4 records
VIVA TELECOM SRL financial estimates
Financial estimateRevenue estimate
Valuation estimate
VIVA TELECOM SRL leadership team
Management profileNumber of profiles
VIVA TELECOM SRL funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
VIVA TELECOM SRL M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about VIVA TELECOM SRL
What does VIVA TELECOM SRL do?
VIVA Telecom SRL provides integrated IT&C services and solutions for business customers, sold through four core solution bundles: VIVA Connect (Premium Internet, Dedicated Hosting, fixed telephony, and IT Security), VIVA Voice (Virtual VPBX, SIP Trunks, special numbers, and conferencing), VIVA Manager (access control, IP video surveillance, and IT Manager services), and VIVA Marketer (Digital Signage, Smart Marketing, and Wi-Fi Business). Services are delivered as customized packages with SLA-backed connectivity, hosted in Tier3+ data centers including Equinix and Interxion, with 24/7 technical support and a 99.99% SLA guarantee.
Is VIVA TELECOM SRL a public or private company?
VIVA TELECOM SRL is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was VIVA TELECOM SRL founded?
VIVA TELECOM SRL was founded in 2004. It employs 11 to 50 people.
Where is VIVA TELECOM SRL based?
VIVA TELECOM SRL is headquartered in Bucharest, Romania, in the Europe region.
How does VIVA TELECOM SRL make money?
Five revenue lines are on record. Connectivity Services are the primary driver. The others are managed IT Services, voIP and Telephony, server Colocation and digital Marketing Solutions.
Who are VIVA TELECOM SRL's main competitors?
Direct peers on record are 3CX, Digi Communications (RCS & RDS), Gamma Communications and Bittnet Systems. Broad incumbents are Sinch, Telekom Romania, Vodafone Romania and Orange Romania. Regional players are Endava and Aliant (Aliant Software).
Does VIVA TELECOM SRL have an API?
No public API is recorded for VIVA TELECOM SRL.
What industry is VIVA TELECOM SRL in?
VIVA TELECOM SRL's product category is Managed IT&C Services for Business. Its primary akta.pro industry code is HDAIAHAD, VoIP Access & ITSP Services, with a secondary code of BPAEABAK, Collaboration & Unified Communications Management (UCaaS/VoIP). Its NAICS code is 51711 and its SIC code is 4813.