Network Services
Network Services Inc is a privately-held, Raleigh-based technology consulting and managed services firm founded in 1996 that acts as a vendor-agnostic intermediary, helping businesses select and manage telecommunications, cloud, and data center solutions from more than 100 service providers.
- Company typePrivate
- Founded1996
- HeadquartersRaleigh, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Network Services does
Network Services Inc (NSI) is a privately-held technology consulting and managed services firm founded in 1996 and headquartered at 6829 Falls of Neuse Road in Raleigh, North Carolina. The company operates as a vendor-agnostic intermediary, helping businesses select, implement, and manage telecommunications, cloud computing, and data center solutions drawn from more than 100 third-party service providers. NSI develops no proprietary technology products; its value sits in domain expertise, partner breadth, and ongoing lifecycle management. Leadership is provided by Kim Chapman, who has 30 years in the technology business, with the broader team carrying over 150 years of combined industry experience.
The core service portfolio comprises four practice areas — Voice and WAN, Cloud Computing, Data Center, and Technology Consulting — plus a three-tier managed telecommunications offering: Standard Service (business-hours support included with product), Premium Service (extended hours and weekend coverage with MACD support for a small monthly fee), and Elite Service (full daily telecom management with bill reconciliation, circuit inventory, contract reporting, and customized reporting). Revenue is generated through managed-services subscriptions, professional-services fees for project work such as RFP development and multi-site WAN design, and referral/aggregator commissions from carrier and cloud partners including AT&T, Verizon, Comcast Business, CenturyLink/Lumen, 8x8, RingCentral, Cisco, AWS, Azure, Google Cloud, and Equinix. Documented customer outcomes include $14,000+ in annual telecom savings per property and $44,000+ in total savings across five hospitality properties over a two-year contract term.
The go-to-market motion is sales-led and consultative: prospects enter through the company website contact forms segmented by area of interest, where NSI runs needs assessments, recommends carriers, coordinates orders, and provides ongoing trouble resolution. Customer segments span companies of all sizes across hospitality, distribution, engineering, and professional services, with named clients including East Coast Metal Distributors, First Carolina Management, S&ME, and Daly Seven. The firm is privately held, founder/owner-operated, and shows no record of institutional investment, acquisitions, or external funding; it has reached 28+ years of continuous operation without raising capital.
Network Services firmographics
Firmographics- Name
- Network Services
- Legal name
- Network Services, Inc.
- Website
- https://networkservicesinc.com
- Company type
- Private
- Founded year
- 1996
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Network Services Inc is a privately-held, Raleigh-based technology consulting and managed services firm founded in 1996 that acts as a vendor-agnostic intermediary, helping businesses select and manage telecommunications, cloud, and data center solutions from more than 100 service providers.
- Ownership category
- akta.pro rank
Network Services industry classification
Industry- Product category
- Telecommunications and IT Consulting Services
- NAICS
- Wired and Wireless Telecommunications Carriers (except Satellite) (51711)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Telephone Interconnect Systems (7385)
- akta.pro primary industry
- Network Implementation & Integration Services (BPAEAEAB)
- akta.pro secondary industries
- Network Architecture & Design Services (BPAEAEAA), Network Services & Managed Data Center Networking (HDABAFAM)
Keywords
Where Network Services is headquartered
LocationHeadquarters
- HQ city
- Raleigh
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Network Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Managed Telecommunications Services: NSI offers three tiers of managed telecommunications services: Standard Service (included at no extra charge, Monday-Friday 8am-5pm EST), Premium Service (extended hours and weekend coverage for a small monthly fee), and Elite Service (full daily telecom management with monthly reporting). Revenue is generated through service fees for ongoing management, coordination, and support.
- Technology Consulting: NSI provides technology consulting services including RFP development, project management for VoIP or MPLS deployments, multi-site WAN design, and relocation coordination. Revenue is generated through professional services fees.
- Referral/Aggregator Fees: As a representative of over 100 network and communications service providers, NSI likely earns referral fees or commissions from carriers when customers purchase services through their recommendations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Standard Service - Basic managed telecom support included with all products |
| Subscription | Monthly | Premium Service - Extended hours and weekend coverage |
| Subscription | Monthly | Elite Service - Full daily telecom management |
Go-to-market motion2 records
Distribution channels1 record
Marketing channels3 records
Network Services product offering
Product offeringCore offering
Network Services Inc (NSI) is a technology consulting and managed services firm that helps businesses select, implement, and manage telecommunications, cloud computing, and data center solutions. The firm represents over 100 network, communications, cloud, and data center service providers and acts as an outsourced technology department extension, providing needs assessments, carrier selection, order coordination, ongoing trouble resolution, and tiered managed telecom services (Standard, Premium, Elite).
Product overview
Network Services Inc is a technology consulting and managed services company that helps businesses select, implement, and manage telecommunications, cloud computing, and data center solutions. The company represents over 100 service providers and offers a portfolio of managed service tiers (Standard, Premium, and Elite Service) alongside core technology services. Voice and WAN Services provides telecommunications needs assessment and carrier selection for solutions including Unified Communications, SIP trunking, SD-WAN, and MPLS. Cloud Computing Services guides selection among ITaaS, IaaS, VDI/DaaS, DRaaS, Hosted Voice, and direct connections to AWS and Azure. Data Center Services assists with colocation, public/private computing strategy, and provider selection. Technology Consulting handles projects such as RFPs, VoIP/MPLS deployments, and multi-site WAN designs. The company operates as a channel partner and intermediary rather than a product vendor.
Differentiator
Problem solved
Functional benefit
Products and services
- Voice and WAN Services
Quantifiable outcome
- Cost savings of $14,000+ annually per property for hospitality clients
- +2 more outcomes
Companies that use Network Services
Customer profileNamed customers4 records
Segments3 records
Ideal customer profiles1 record
Network Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Network Services partnerships and signals
Strategic signalPartnerships
16 partnerships are on record, tiered partner and core partner.
- 8x8partner8x8 is a cloud communications and contact center solutions provider. NSI represents 8x8 as one of their service provider partners, offering customers access to 8x8's cloud phone systems and CCaaS solutions.
- ACC BusinesspartnerACC Business is a telecommunications service provider. NSI represents ACC Business as one of their network services provider partners.
- Access One IncpartnerAccess One Inc is a managed technology services provider. NSI includes Access One in their portfolio of service provider partners.
- AireSpringpartnerAireSpring is a telecommunications carrier offering cloud, connectivity, and managed services. NSI represents AireSpring as one of their provider partners.
- AT&Tcore partnerAT&T is a major telecommunications provider. NSI represents AT&T as one of their service provider partners, offering customers access to AT&T's network and communications services.
- RingCentralpartnerRingCentral is a cloud business communications and contact center provider. NSI includes RingCentral in their portfolio of cloud communications partners.
- CiscopartnerCisco provides networking, communications, and collaboration technology. NSI represents Cisco solutions as part of their technology portfolio.
- Microsoft (Azure)partnerMicrosoft Azure is a cloud computing platform. NSI offers guidance on cloud services including direct connections to AWS or Azure, helping customers select the right public cloud provider.
- Amazon Web Services (AWS)partnerAmazon Web Services is a major cloud infrastructure provider. NSI provides guidance on cloud options including direct connections to AWS for customers evaluating cloud strategies.
- EquinixpartnerEquinix is a global data center and interconnection provider. NSI represents Equinix as a data center services partner.
- CenturyLink/LumenpartnerCenturyLink (now Lumen) is a major telecommunications provider offering network, cloud, and security services. NSI includes CenturyLink among their service provider partnerships.
- Comcast BusinesspartnerComcast Business provides enterprise connectivity and communications solutions. NSI represents Comcast Business as one of their network services provider partners.
- MitelpartnerMitel is a business communications and collaboration provider. NSI includes Mitel among their voice and communications technology partners.
- TwiliopartnerTwilio provides cloud communications platform services. NSI includes Twilio among their technology partners.
- Verizoncore partnerVerizon is a major telecommunications provider offering network, mobility, and cloud services. NSI represents Verizon as one of their primary service provider partners.
- Google CloudpartnerGoogle Cloud provides cloud computing infrastructure and services. NSI includes Google Cloud in their portfolio of cloud service provider partners.
Scale indicators5 records
Recent moves4 records
Expansion highlights4 records
Network Services competitors and assessment
Company assessmentDirect peers
- AppSmart (Pax8): AppSmart, now part of Pax8, is a technology services marketplace connecting businesses with telecom, cloud, and software providers through advisors. It overlaps NSI's buyer-seller intermediation model with a more digital-first delivery.
- Intelisys (a ScanSource company): Intelisys is a master agency distributing telecom, cloud, and technology services through a partner channel to advisors and resellers. Like NSI, it earns commissions and advisory fees by matching customers to carriers and cloud providers, but at substantially larger scale and backed by ScanSource.
- Avant Communications: Avant is a distributor of telecom, cloud, and IT services that helps agents and advisors sell to end customers. It mirrors NSI's intermediary/advisor positioning and represents many of the same carrier and cloud vendor relationships.
- PlanetOne Communications: PlanetOne is a tech services distributor and master agent for cloud, connectivity, and UCaaS/CCaaS solutions, with a partner advisor channel. Comparable to NSI in model and target offerings, but with broader national reach.
- Telarus: Telarus is the largest US master agent/distributor of business communications, cloud, and managed services, representing hundreds of carriers and cloud providers. It is the most direct competitor to NSI's carrier-broker and cloud-advisory model, operating at much greater scale.
- Bridgepointe Technologies: Bridgepointe is a master agency connecting enterprises with telecom, cloud, and managed service providers. It is a direct competitor to NSI in the carrier-agnostic advisory and managed services intermediary space.
Broad incumbents
- Connection (PC Connection): Connection is a national IT solutions provider delivering hardware, software, networking, and cloud services to business and public sector customers. Like CDW/SHI, it competes with NSI in the cloud/telecom advisory and managed services space but with much broader offerings.
- SHI International: SHI is a large IT solutions and services provider offering software, hardware, cloud, and managed services to enterprise and public sector. It overlaps NSI on cloud and telecom advisory at much larger scale and broader product breadth.
- ConvergeOne: ConvergeOne is a large IT services and collaboration solutions provider serving enterprise customers with UC, contact center, networking, and managed services. It is a broader incumbent competitor with overlapping managed telecom services to NSI.
- CDW: CDW is a major multi-billion-dollar IT solutions and services provider spanning hardware, software, networking, and cloud. It competes broadly with NSI in enterprise telecom and cloud advisory, though it serves a much wider product portfolio.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Network Services social profiles
Digital presenceNetwork Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Network Services leadership team
Management profileNumber of profiles
Profiles1 record
Network Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Network Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Network Services
What does Network Services do?
Network Services Inc (NSI) is a technology consulting and managed services firm that helps businesses select, implement, and manage telecommunications, cloud computing, and data center solutions. The firm represents over 100 network, communications, cloud, and data center service providers and acts as an outsourced technology department extension, providing needs assessments, carrier selection, order coordination, ongoing trouble resolution, and tiered managed telecom services (Standard, Premium, Elite).
Is Network Services a public or private company?
Network Services is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Network Services founded?
Network Services was founded in 1996. It employs 11 to 50 people.
Where is Network Services based?
Network Services is headquartered in Raleigh, United States, in the North America region.
How does Network Services make money?
Three revenue lines are on record. Managed Telecommunications Services are the primary driver. The others are technology Consulting and referral/Aggregator Fees.
Who are Network Services's main competitors?
Direct peers on record are AppSmart (Pax8), Intelisys (a ScanSource company), Avant Communications, PlanetOne Communications, Telarus and Bridgepointe Technologies. Broad incumbents are Connection (PC Connection), SHI International, ConvergeOne and CDW.
Does Network Services have an API?
No public API is recorded for Network Services.
What industry is Network Services in?
Network Services's product category is Telecommunications and IT Consulting Services. Its primary akta.pro industry code is BPAEAEAB, Network Implementation & Integration Services, with a secondary code of BPAEAEAA, Network Architecture & Design Services. Its NAICS code is 51711 and its SIC code is 7373.