Verandah Properties

What Verandah Properties does

Verandah Properties, LLC is a privately held, founder-owned full-service residential property management firm headquartered in Orlando, Florida, founded in 2003 by Broker/Owner Pamela McNab-Syvertson. The company specializes in long-term, unfurnished single-family and small multi-family rental properties across 16+ submarkets in the Orlando/Central Florida region, with a particular concentration in Lake Nona where it has operated since before the area was formally developed. It operates two offices — a Lake Nona headquarters at 6900 Tavistock Lakes Blvd and a Baldwin Park/Downtown Orlando location — and serves both local investors and out-of-state/international owners.

The firm delivers its services through a three-tier pricing structure (Silver leasing-only, Gold full-service, Platinum full-service with bundled landlord protection) backed by AppFolio's cloud property management platform with integrated owner/tenant portals, PropertyMeld for maintenance coordination, Rently for self-showings, PetScreening.com for pet screening, and e-signature tools. Its distinguishing offering is the exclusive SureVestor Protection Plus Bundle — an insurance program unavailable to self-managing landlords — covering up to $1M third-party liability, 25 weeks of lost rent, and various damage and eviction costs. The company additionally operates an agent/realtor referral program paying $500 or 25% of one month's rent per signed client, and an Investment Property Acquisition Services offering that connects buyers with Realtors, lenders, inspectors, title, attorneys, and 1031 specialists.

Revenue is generated primarily through recurring monthly management fees of 7–10% of rent (minimum $100), one-time leasing/tenant placement fees of 50–85% of one month's rent, and ancillary inspection and lease-renewal fees. Reported operational metrics include lease-up within 23 days, a less-than-1% eviction rate, and 98.9%+ rental proceeds collected monthly. The firm is BBB Accredited, a member of the Orlando Regional Realtor Association, and has been recognized as a top Orlando property manager by Expertise.com in both 2022 and 2026.

Name

Verandah Properties

Legal name

Verandah Properties, LLC

Website

https://verandahproperties.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

Verandah Properties is a privately held, founder-owned full-service residential property management firm founded in 2003 in Orlando, FL, specializing in long-term single-family and small multi-family rentals across 16+ Central Florida submarkets with deep concentration in Lake Nona. It serves local and out-of-state investors through a three-tier offering (Silver, Gold, Platinum) built on AppFolio and differentiated by the exclusive SureVestor landlord-protection bundle.

Ownership category

akta.pro rank

Product category

Residential Property Management

NAICS

Residential Property Managers (531311), Real Estate Property Managers (53131)

SIC

Real Estate Agents & Managers (For Others) (6531), Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Residential Maintenance & Turnover Services (Make-Ready, Inspections) (BPAJAFAM)

akta.pro secondary industry

Multifamily (Apartment) Property Management (BPAJAGAD)

Keywords

• Residential property management
• Landlord services
• Tenant placement leasing
• Lease administration
• Real estate investment management

Headquarters

HQ city

Orlando

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Leasing/Tenant Placement Fees: One-time fees charged when placing a new tenant. Silver plan: 85% of one month's rent. Gold/Platinum plans: 50% of one month's rent. Includes marketing, tenant screening, lease preparation, and full legal compliance.
2. Monthly Management Fees: Ongoing management fees for Gold and Platinum plans: 7% to 10% of monthly rent with a $100 minimum. Includes rent collection, maintenance coordination, inspections, financial reporting, tenant compliance, and 24/7 owner/resident portal access.
3. Account Set-Up Fee (Silver Plan): Silver leasing-only plan includes $500 account set-up fee. No ongoing monthly management fee.
4. Additional Services: Professional move-in inspection ($250), professional move-out inspection ($250), lease renewal ($350 for Silver plan, $200 for Gold/Platinum). SureVestor Protection Plus available as add-on protection plan.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Verandah Properties is a full-service Central Florida property management company that manages long-term, unfurnished residential rental homes and small multi-family properties on behalf of property investors, primarily in the Lake Nona and greater Orlando market. Services span leasing and tenant placement, marketing and listing syndication, tenant screening, rent collection, 24/7 maintenance coordination, accounting and financial reporting, eviction management, and third-party inspections, delivered under tiered Silver, Gold, and Platinum plans with management fees of 7–10% of monthly rent. The flagship differentiator is the SureVestor Protection Plus Bundle, a landlord protection program offered exclusively through vetted professional managers that provides up to $1M liability, 25 weeks of lost rent, and damage/eviction cost coverage.

Product overview

Verandah Properties offers a full-service residential property management platform centered around three tiered management plans — Silver (Leasing & Tenant Placement only), Gold (Full Service Property Management), and Platinum (Full Service with SureVestor Protection Plus Bundle). The core offering combines marketing, tenant screening, rent collection, maintenance coordination, accounting, eviction management, and third-party inspections into an integrated workflow powered by AppFolio's property management software. Add-on offerings include the SureVestor/Landlord Shield Protection Bundle (first-year FREE with Platinum), a Guarantees Package, a Vacancy Loss Calculator tool, Rent Ready Standards, a Pet-Negotiable Policy with PetScreening.com integration, a Resident Rewards Program, and an Investment Acquisition Services program connecting investors with Realtors, lenders, and other specialists. An Agent Referral Program enables real estate agents to earn referral commissions. The company also publishes educational content including a Self-Managing Resources eBook. All plans are backed by guarantees including 90-day money back, 12-month tenant placement, and pet damage protection up to $1,500.

Differentiator

Problem solved

Functional benefit

Products and services

• Silver Plan — Leasing & Tenant Placement A leasing-only service for property owners covering tenant placement, marketing, HD photography, tenant screening, lease preparation, and full legal compliance. Includes a leasing fee of 85% of one month's rent and a $500 account set-up fee, with no ongoing monthly management fee. Best suited for owners who want professional tenant placement but plan to self-manage the ongoing landlord relationship.
• Gold Full Service Property Management The most popular full-service property management plan for landlords, covering leasing (50% of one month's rent), ongoing management at 7–10% of monthly rent with a $100 minimum, plus rent collection, maintenance coordination, inspections, accounting, eviction oversight, and 24/7 portal access. Includes a 12-month tenant placement guarantee, pet damage protection up to $1,500, and 30-day easy cancellation.
• Platinum Full Service Property Management The premier full-service property management plan, including all Gold services plus the SureVestor Protection Plus Bundle free for the first year. Designed for investors seeking the highest level of landlord risk protection in addition to full-service management, leasing, and operational coverage.
• SureVestor Protection Plus Bundle (Landlord Shield) An add-on landlord protection insurance program covering tenant damage, eviction costs, lost rent, and lawsuits, exclusively available through vetted professional property management companies and not to self-managing landlords. Includes up to $1M third-party liability coverage, 25 weeks of lost rent coverage, $35K malicious damage, $100K accidental damage, and $5K eviction cost coverage; first year free for qualifying properties under Platinum management.
• New Client Concierge & Onboarding Service A specialized new-client liaison service assigning a dedicated single point of contact from management agreement signing through property leasing. Covers initial inspection, lockbox installation, property preparation coordination, and weekly status updates with all questions handled — distinct from the standard ongoing management relationship.
• Investment Property Acquisition Services A separate service for investors looking to acquire rental properties in the Orlando/Central Florida market, connecting them with a vetted network of Realtors, lenders, inspectors, maintenance and rehab services, insurance providers, closing/title services, attorneys, 1031 professionals, self-directed IRA specialists, and tax professionals. Distinct from ongoing property management and offered to capture investors at the point of property purchase.
• Agent Referral Program A channel-partner referral program for licensed real estate agents and Realtors who refer investor clients. Agents earn $500 or 25% of one full month's rent (whichever is higher) for every referred client that signs up for full-service property management, allowing agents to retain their sales relationships while generating passive referral income.

Quantifiable outcome

• Less than 1% eviction rates
• +4 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature3 records

Partnerships

Twelve partnerships are on record, tiered core, supporting and minor.

• AppFoliocoreTechnology or IntegrationProperty management software platform used for listing syndication, tenant/owner portals, rent collection, and financial reporting. AppFolio syndicates listings to Zillow, Trulia, Realtor.com and other rental platforms.
• Recondile Daily (Led by Marco Montes, CPA)coreImplementation/ SI/ Consulting PartnerFull-service accounting department run by Recondile Daily, led by Marco Montes, CPA. Handles all financial management and accounting functions for the property management operations.
• Orlando Regional Realtor AssociationcoreChannel Partner/ Reseller/ DistributorMembership enables MLS listings for rental properties, access to Realtor.com, and professional network within the Orlando real estate community.
• BBB (Better Business Bureau)supportingStrategic or Co-development PartnerBBB Accredited Business demonstrating commitment to ethical standards and consumer trust.
• Real Estate Agents/Realtors (Referral Network)coreChannel Partner/ Reseller/ DistributorAgent referral program pays $500 or 25% of monthly rent for clients who sign up for full property management. Agents retain their sales clients while earning passive referral income.
• Investment Services Network (Realtors, Lenders, Inspectors, Insurance, Title, Attorneys)supportingStrategic or Co-development PartnerTrusted network of professionals including Realtors, lenders, inspectors, maintenance/rehab services, insurance providers, closing/title services, attorneys, 1031 professionals, self-directed IRA specialists, and tax professionals to guide investors through property purchase and management.
• PropertyMeldsupportingTechnology or IntegrationMaintenance coordination platform used for tenant maintenance requests and vendor management.
• Rently (Self-Showing Technology)supportingTechnology or IntegrationSelf-showing technology enabling 'safe mode' self-showings for prospective tenants to view properties at their convenience without agent presence.
• SureVestor (Landlord Shield/Landlord Protection)coreTechnology or IntegrationComprehensive landlord protection program covering tenant damage, eviction costs, lost rent, and lawsuits. Exclusive to vetted professional property management companies. Includes $1M liability, 25 weeks lost rent, $35K malicious damage, $100K accidental damage, $5K eviction costs.
• Hampton Inn - Lake NonaminorGTM or Marketing PartnerCo-sponsored blood drive event with OneBlood's Big Red Bus at Lake Nona location, demonstrating community engagement.
• OneBlood (Big Red Bus)minorGTM or Marketing PartnerBlood drive partnership hosting community blood donation events at Lake Nona location.
• PetScreening.comsupportingTechnology or IntegrationPet screening service integrated into tenant screening process to evaluate pet history and risk factors.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Greystar Real Estate Partners: Global leader in rental housing management (multifamily and single-family build-to-rent), with a sizable Orlando/Central Florida presence — comparable property management model at much larger scale, though not boutique in nature.
• FirstService Residential: Nation's largest full-service residential property manager (part of FirstService Corp), serving homeowners associations and rental communities across Florida including Orlando with a much broader portfolio scale than Verandah.
• RPM Living: Large diversified property management firm with significant Florida single-family rental exposure; broader portfolio but overlapping service model and customer (investor-landlords).

Regional players

• BlueKey Realty & Property Management: Orlando-area boutique real estate and property management firm serving investor clients with leasing and management services — competes head-to-head for the same local landlord segment Verandah targets.
• Allegiant Property Management: Florida-based full-service residential property manager for investor-owners, with similar fee structure (percentage of rent) and a comparable investor-client focus across Central and North Florida.

Direct peers

• HomeRiver Group: National single-family and small multifamily property manager combining local operating branches with centralized technology and insurance-style landlord protections — the closest scaled analog to Verandah's hybrid local-plus-insurance model.
• Real Property Management: Largest U.S. franchisor of residential property management with Orlando-area franchisees offering leasing, tenant screening, rent collection, and maintenance for single-family and small multi-family rentals — directly comparable service stack to Verandah's Silver/Gold/Platinum tiers.
• Midgard Property Management: Florida-focused single-family and small-multifamily property manager offering full-service leasing, tenant placement, and tenant screening — directly overlapping Verandah on customer type and service packaging.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/VerandahProp
• YouTubeyoutube.com/user/pamelasyvertson
• Facebookfacebook.com/VerandahProperties
• LinkedInlinkedin.com/company/verandah-properties-llc/?trk=top_nav_home
• Instagraminstagram.com/verandah_properties_llc
• Pinterestpinterest.com/verandahprop/_created

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Verandah Properties