Red Five IT
- Company typePrivate
- Founded2008
- HeadquartersGrand Haven, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
Red Five IT firmographics
Firmographics- Name
- Red Five IT
- Legal name
- Red Five IT
- Website
- https://redfiveit.com
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
Red Five IT industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Business Support Services (5614)
- SIC
- Services-Management Services (8741), Services-Help Supply Services (7363), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)
- akta.pro secondary industries
- IT Service Desk & End-User Support (L1/L2) (BPAAACAA), Endpoint Security Managed Services (EDR/XDR) (BPAEADAH)
Keywords
Where Red Five IT is headquartered
LocationHeadquarters
- HQ city
- Grand Haven
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Red Five IT business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Managed IT Services - Monthly Contracts: Monthly service contracts providing ongoing IT support, scheduled maintenance, help desk support, and remote monitoring. Work directly with customers to design contracts around their specific needs.
- Blocktime Service: Pre-purchased blocks of service hours (starting at 25 hours) applied to various IT needs including audits, installations, troubleshooting, migrations, training, and consultations. Offers significant cost savings compared to pay-per-incident pricing.
- IT Consulting: Strategic IT consulting services for technology planning, system design, and implementation. Microsoft Silver Partner providing expertise in Microsoft solutions.
- Cloud Consulting: Cloud migration and implementation services, particularly Microsoft Office 365 deployment and management.
- Hardware Sales: Sales of hardware equipment through partnerships with Dell, Lenovo, HP, Cisco, and other vendors at competitive pricing.
- Email Security Services: Pay-per-user email security services using AppRiver SecureTide platform, providing spam filtering, virus protection, and email encryption.
- Backup & Disaster Recovery: Business continuity solutions including daily backups, cloud backups, emergency response planning, and regular testing services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Blocktime Service - Minimum 25 hours |
| Subscription | Monthly | Monthly Service Contracts |
| One time/ perpetual license | Pay-as-you-go | IT Systems Audit |
| Per seat | Monthly | SecureTide Email Security - Pay-per-User |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels5 records
Red Five IT product offering
Product offeringCore offering
Red Five IT is a managed IT services provider delivering outsourced IT support, network monitoring, email security, cloud consulting (Office 365), backup and disaster recovery, virtualization, help desk, and VoIP services to small and mid-sized businesses in West Michigan. Services are delivered under monthly recurring contracts or pre-purchased blocktime hours and resold alongside hardware from partners such as Dell, Lenovo, HP, and Cisco.
Product overview
Red Five IT is a managed IT services provider offering a portfolio of interconnected services including Managed IT Services (blocktime and monthly contracts), Network Security & Monitoring, Email Security (via AppRiver), Help Desk Services (24/7), Cloud Consulting (Microsoft Office 365), Backup & Disaster Recovery, Virtualization (Hyper-V/VMware), IT Consulting, and VoIP (3CX). The company operates as a single-service unified offering rather than a platform-plus-modules architecture, with services designed to work together as part of comprehensive IT management for small and mid-sized businesses in West Michigan.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Outsourced IT support delivered via blocktime service hours or monthly contracts for West Michigan SMBs, covering audits, installations, troubleshooting, migration, training, and consultations.
- Network Security & Monitoring
Quantifiable outcome
- Email security filtering 99% of unwanted emails before reaching the system
- +3 more outcomes
Companies that use Red Five IT
Customer profileNamed customers7 records
Segments5 records
Ideal customer profiles5 records
Red Five IT technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature6 records
Red Five IT partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and major.
- MicrosoftcoreMicrosoft Certified Silver Partner with seven and counting Microsoft competencies. Provides Small Business Specialist expertise. Team members hold multiple Microsoft certifications including MCITP, MCSE, MCSA, and MCTS designations. Delivers Microsoft solutions including Office 365, Hyper-V virtualization, and System Center management.
- AppRivercoreProvides SecureTide email security filtering (99% spam removal), CipherPost email encryption, and Email Continuity Service. Critical component of Red Five's Layered Security Program protecting customer communications.
- 3CXcorePartnered with 3CX to provide VoIP phone system solutions. 3CX is software-based PBX for Windows using SIP standard, offering full PBX capabilities without high maintenance costs.
- DellmajorPartnership provides quality hardware at competitive pricing. Dell equipment includes servers, workstations, PCs, and laptops for customer deployments.
- LenovomajorPartner Program member offering full line of Lenovo products including ThinkPad, ThinkCentre, ThinkStation, ThinkServer, IdeaCentre, and IdeaPad at competitive pricing with expertise to recommend appropriate models.
- HP (Hewlett Packard)majorBusiness relationship providing premium server hardware, workstations, PCs, and laptops for customer IT infrastructure.
- CiscomajorCisco Registered Partner providing access to world-class networking products, service packages, technical support, productivity tools, and online training resources.
- SymantecmajorPartner providing access to large suite of security products including anti-virus, malware protection, backups, and imaging solutions.
- StorageCraftmajorShadowProtect Backup Software partner used with ioSafe systems for managing backups and restoration down to file level. Recommended backup software solution.
- ioSafemajorioSafe Partner bringing disaster-proof backup systems with huge storage capacity. Units are fireproof and waterproof enabling quick data restoration in case of calamity.
- VMwaremajorVMware virtualization technology partner supporting server virtualization projects. Experience with ESX 1.0 through current ESXi 5.x releases for highly available environments.
Scale indicators2 records
Recent moves5 records
Expansion highlights5 records
Red Five IT competitors and assessment
Company assessmentDirect peers
- Kelser Corporation: Regional managed IT services provider for SMBs offering managed support, cybersecurity, cloud, and BDR — directly comparable to Red Five's portfolio and target customer profile.
- Ntiva: Managed IT services and cybersecurity firm serving SMBs and mid-market, offering managed helpdesk, cloud, and backup — same managed-services DNA as Red Five.
- CMIT Solutions: Franchised managed IT services provider targeting small and mid-sized businesses with cybersecurity, backup/DR, and Microsoft cloud consulting — directly parallel to Red Five's core offering.
- Dataprise: Mid-Atlantic managed IT and cybersecurity provider serving SMB and mid-market clients with helpdesk, monitoring, and Microsoft cloud services, closely comparable in service mix to Red Five.
- Structured Communication Systems: Regional managed services and network integration provider targeting SMB and enterprise with Microsoft, networking, and security offerings; comparable in stack and SMB orientation.
- Mindcore Technologies: SMB-focused managed IT and cybersecurity provider with Microsoft-centric stack, very similar service catalog to Red Five including helpdesk, cloud, and email security.
- CompassMSP: Managed IT services company serving SMB and mid-market with Microsoft cloud, cybersecurity, and helpdesk — closely aligned to Red Five's service mix.
- TeamLogic IT: National franchise MSP providing managed IT services to SMBs, very directly comparable to Red Five's monthly managed services, blocktime-style project work, and Microsoft-centric stack.
Broad incumbents
- ConnectWise: Large platform provider of PSA/RMM and cybersecurity tools for MSPs; not a direct competitor but an incumbent whose ecosystem Red Five operates within and which shapes Red Five's service delivery economics.
Others
- Pax8: Cloud distribution partner that aggregates Microsoft, security, and BDR products for MSPs; adjacent ecosystem participant that complements rather than competes with Red Five's stack.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Red Five IT social profiles
Digital presenceRed Five IT compliance and trust
Trust signalCompliance1 record
Red Five IT financial estimates
Financial estimateRevenue estimate
Valuation estimate
Red Five IT leadership team
Management profileNumber of profiles
Profiles4 records
Red Five IT funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Red Five IT M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Red Five IT
What does Red Five IT do?
Red Five IT is a managed IT services provider delivering outsourced IT support, network monitoring, email security, cloud consulting (Office 365), backup and disaster recovery, virtualization, help desk, and VoIP services to small and mid-sized businesses in West Michigan. Services are delivered under monthly recurring contracts or pre-purchased blocktime hours and resold alongside hardware from partners such as Dell, Lenovo, HP, and Cisco.
Is Red Five IT a public or private company?
Red Five IT is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Red Five IT founded?
Red Five IT was founded in 2008. It employs 1 to 10 people.
Where is Red Five IT based?
Red Five IT is headquartered in Grand Haven, United States, in the North America region.
How does Red Five IT make money?
Seven revenue lines are on record. Managed IT Services - Monthly Contracts are the primary driver. The others are blocktime Service, IT Consulting, cloud Consulting, hardware Sales, email Security Services and backup & Disaster Recovery.
Who are Red Five IT's main competitors?
Direct peers on record are Kelser Corporation, Ntiva, CMIT Solutions, Dataprise, Structured Communication Systems, Mindcore Technologies, CompassMSP and TeamLogic IT. ConnectWise is listed as a broad incumbent. Pax8 is listed as an others.
Does Red Five IT have an API?
No public API is recorded for Red Five IT.
What industry is Red Five IT in?
Red Five IT's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAJAN, ITSM Managed Services (Run/Operate/Optimize), with a secondary code of BPAAACAA, IT Service Desk & End-User Support (L1/L2). Its NAICS code is 541513 and its SIC code is 8741.