IT2

Name

IT2

Legal name

IT2 Limited

Website

https://it2group.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)

akta.pro secondary industries

IT Service Desk & End-User Support (L1/L2) (BPAAACAA), ITIL/ITSM Process Consulting & Implementation (BPAEAJAB)

Keywords

• Managed IT services
• IT support services
• Network security solutions
• Cloud computing services
• Data backup recovery

Headquarters

HQ city

Eastwood

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Recurring managed IT support services providing 24/7 monitoring, maintenance, and technical support. Clients typically receive response within 3 minutes and issues are often resolved remotely.
2. Data Backup and Recovery: Business continuity services using off-site backup systems that store domain and server information on dissimilar servers for disaster recovery purposes.
3. Network Security: Security protection services including firewall management, monitoring, and threat prevention tailored to business needs and budget.
4. Cloud Computing: Cloud services enabling collaborative work through internet and intranet solutions for improved business efficiency.
5. Hosted Telephony 3CX: Unified communications platform providing voice, video, messaging, and live chat services on a hosted basis using 3CX technology.
6. IT Support Services: Bespoke IT support services providing fast, reliable technical assistance on an on-demand or retainer basis.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

IT2 provides managed IT services to UK businesses, covering 24/7 monitoring, IT support, cybersecurity, data backup and recovery, cloud computing, and hosted telephony (3CX). Services are sold on a recurring subscription or managed-services basis, with qualified-technician response typically within 3 minutes and most issues resolved remotely.

Product overview

IT2 is an IT managed services provider offering a portfolio of interconnected IT services rather than a single unified product platform. The core offerings include Managed IT Services (the primary service wrapper with 24/7 monitoring), Data Backup and Recovery, Network Security, Cloud Computing, IT Support Services, and Hosted Telephony via 3CX. These services are designed to work together as a comprehensive IT support ecosystem, with the Managed IT Services acting as the central umbrella and the specialized services (backup, security, cloud, telephony) functioning as integrated components addressing specific business technology needs.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services

Quantifiable outcome

• 3-minute response time for qualified technician support
• +2 more outcomes

Named customers7 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core.

• DattocoreTechnology or IntegrationDatto is a technology partner providing backup and disaster recovery solutions. IT2 integrates Datto's technology into their managed services stack for off-site backup and business continuity services.
• KaseyacoreTechnology or IntegrationKaseya is a technology partner providing IT management and security solutions. IT2 leverages Kaseya's platform for delivering managed IT services to clients.
• MicrosoftcoreTechnology or IntegrationIT2 operates as a Microsoft partner, leveraging Microsoft cloud platforms and productivity tools as part of their technology stack for delivering managed IT services.
• WatchGuardcoreTechnology or IntegrationWatchGuard is a security technology partner providing network security appliances and threat detection solutions integrated into IT2's security offerings.
• BarracudacoreTechnology or IntegrationBarracuda is a security technology partner providing email security, network security, and data protection solutions for IT2's managed security services.
• 3CXcoreTechnology or IntegrationIT2 resells and supports 3CX hosted telephony solutions as a unified communications platform bringing together voice, video, messaging, and live chat for enterprise clients.
• BitdefendercoreTechnology or IntegrationBitdefender is a cybersecurity technology partner providing endpoint protection and security solutions integrated into IT2's managed security services.

Scale indicators3 records

Recent moves4 records

Expansion highlights3 records

Broad incumbents

• Technology Services Group (TSG): Larger UK IT services and managed-services provider with broader enterprise reach and Microsoft/ERP specialisms — a wider-portfolio incumbent that overlaps with IT2 in SMB managed IT and Microsoft cloud.
• Sopra Steria: European IT services and managed operations provider active across UK; a broad incumbent that competes for larger managed-services contracts that an SMB-focused player like IT2 could not address.
• Computacenter: Large UK-based enterprise IT services and managed services provider; serves as a broad incumbent benchmark for valuation and competitive scope, overlapping with IT2 in managed workplace and security offerings.

Direct peers

• ramsac Limited: UK-based managed IT services provider serving SMBs with managed support, cybersecurity, and cloud — directly comparable to IT2 in geography (UK Midlands/South) and service portfolio.
• Datcom: East Midlands-based managed IT support and services company targeting UK SMBs — closely comparable to IT2 in target geography, customer segment, and managed-services offering.
• Netstar UK: UK managed IT support provider delivering outsourced IT, cloud, and cybersecurity to SMB clients; comparable in service mix, SMB focus, and recurring managed-services model.
• Air IT: UK managed IT services and cybersecurity provider serving SMB and mid-market clients with a similar subscription/managed-services model, multi-vendor stack, and regional direct-sales go-to-market.
• Inspired IT: UK managed IT support and cybersecurity firm serving SMBs — comparable target customer, managed-services model, and reliance on Microsoft/3CX-style stacks.

Others

• ConnectWise: IT services management (ITSM/PSA) platform used by many MSPs; representative comparable ecosystem participant whose tooling IT2's delivery model depends on.
• Kaseya (IT Complete platform): Vendor partner that provides the RMM/IT management platform underlying IT2's managed services; comparable as the upstream technology stack that IT2's offering is layered on top of.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/it2group
• Facebookfacebook.com/itsupportnottingham
• LinkedInlinkedin.com/company/it2-limited

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about IT2