What Comms Connect does

Comms Connect is a UK-based business-to-business telecoms managed services provider founded in 1997 and headquartered in Elstree, Hertfordshire, with a secondary London office at 80 Portland Place. The company serves UK businesses ranging from micro businesses to large enterprises (with named customers including Brita, LCH, and Langdon), delivering managed telecoms across four product verticals: business mobiles (contracts across all four major UK networks EE, Vodafone, O2, and Three), business broadband (leased lines, FTTP fibre, and 5G mobile broadband), business VoIP (Basic, Professional, and Complete tiers), and data SIMs (mobile broadband, Fixed IP, IoT). It also serves the UK public sector through its Crown Commercial Service supplier accreditation.

The company's core technology layer aggregates services from all four major UK mobile networks and several voice infrastructure providers (BT for Microsoft Operator Connect, Gamma for Cisco Webex) into a single managed platform with unified billing, co-terminus contracts, and a UK-based account-management team. The portfolio is organised around core connectivity products and a set of value-added modules, including Microsoft Teams VoIP via Operator Connect, Cisco Webex cloud calling, network-level mobile voice recording powered by EE and Kerv for FCA/MiFID II/Dodd-Frank compliance, Unified Endpoint Management (UEM), Mobile Threat Defense (MTD), and Akixi call reporting. Technical differentiation is concentrated in integration and interoperability across these third-party platforms rather than in proprietary network infrastructure.

Comms Connect makes money primarily through recurring monthly subscriptions on VoIP (£9.99-£14.99 per user per month), broadband (£35-£49 per month for fibre FTTP), leased lines (£249 entry-level to £699 enterprise per month) and business mobile contracts (£11.95-£30 per user per month). Secondary revenue streams include device procurement and leasing, managed services with dedicated account management (Sentinel aftercare), and structured referral commissions paid out under two partner programmes (IT Referrers and Business Introducers at up to 20% of contract value). Go-to-market combines a UK-based direct sales team reachable on 0345 370 5000, SEO and inbound quote forms, and channel partner referral programmes. Pricing is largely quote-based for enterprise solutions, indicating a consultative sales motion targeting UK SMEs and mid-market customers rather than high-volume transactional SMB.

Name

Comms Connect

Legal name

Comms Connect

Website

https://commsconnect.co.uk

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

11–50 employees

Short description

Comms Connect is a UK-based business telecoms managed services provider founded in 1997 that delivers voice, mobile, broadband, and data SIM services across EE, Vodafone, O2, and Three networks to UK SMEs, mid-market and public sector customers.

Ownership category

akta.pro rank

Product category

Business Telecommunications Services

NAICS

Telecommunications Resellers (517121), Wired Telecommunications Carriers (517111), Telecommunications (517)

SIC

Telephone Communications (No Radiotelephone) (4813), Radiotelephone Communications (4812)

akta.pro primary industry

Dedicated Internet Access (DIA) & Business Broadband (HDAIAFAD)

akta.pro secondary industries

Fiber-to-the-Premises (FTTP/FTTH) Broadband Providers (HDAIABAC), Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI)

Keywords

• Business telecommunications
• Managed mobile services
• Business VoIP
• Business broadband
• IoT data SIMs

Headquarters

HQ city

Borehamwood

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Managed Telecoms Services: Recurring subscription revenue from bundled VoIP, business mobiles, business broadband, and data SIM plans. Customers pay monthly fees for services across EE, Vodafone, O2, and Three networks, managed through a single provider and bill.
2. Mobile Device and Handset Sales: One-time and recurring revenue from device procurement and leasing, including iPhones, Samsung, Pixel, and rugged devices. Also includes MDM and UEM software add-ons.
3. VoIP Service Subscriptions: Tiered VoIP subscription plans from £9.99 per user/month (Basic) to £14.99 per user/month (Complete), including unlimited calls, mobile/desktop apps, IVR, call recording, AI transcription, and CRM integration.
4. Managed Services and Support: Ongoing managed services including unified billing, device management, endpoint security, renewal management, and dedicated account manager support as part of the end-to-end managed services offering.
5. Introducer and Referral Commissions: Commission revenue from IT referrers and business introducers who earn recurring commissions for each client referral. Comms Connect pays out commissions (up to 20%) from contract values.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

Comms Connect is a UK business-to-business managed telecommunications provider that sells and supports business mobile contracts, business broadband, hosted business VoIP, and data SIM services on tier-1 UK networks (EE, Vodafone, O2 and Three). It consolidates multiple carriers into a single contract, single bill and single point of contact, with additional services such as business CCTV installation and structured data cabling. The offering is targeted at UK organisations of all sizes that need unified, compliance-ready communications with a dedicated UK-based account team.

Product overview

Comms Connect is a UK business telecoms provider offering an integrated portfolio of voice, broadband, mobile, and data services. The core product lines include Business Mobiles (contracts across EE, Vodafone, O2, and Three with SIM-only and device options), Business Broadband (dedicated leased lines, FTTP fibre, and 5G mobile broadband), Business VoIP (cloud phone systems with Basic, Professional, and Complete tiers including Microsoft Teams VoIP and Cisco Webex), and Data SIMs (data-only, Fixed IP, and IoT SIM cards). Add-on modules extend these core services with Mobile Voice Recording for compliance, Unified Endpoint Management for device security, Mobile Threat Defense for cybersecurity, Akixi Call Reporting for analytics, and Apple Products for device management. The company also offers IT partner programmes and remote support services, positioning its portfolio as a unified telecoms ecosystem covering connectivity, device management, security, and analytics.

Differentiator

Problem solved

Functional benefit

Products and services

• Business Mobiles

Quantifiable outcome

• BT's network named UK's best for 21 consecutive years (for EE network offering)
• +5 more outcomes

Named customers10 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability7 records

Feature7 records

Partnerships

Twelve partnerships are on record, tiered core and supporting.

• EEcoreTechnology or IntegrationEE is a core network partner providing business mobile plans with unlimited data, calls & texts, Europe roaming, and 5G connectivity. EE has been named the UK's best network for 21 consecutive years and powers the network-level mobile voice recording solution.
• VodafonecoreTechnology or IntegrationVodafone is a core network partner providing business mobile plans with worldwide roaming across USA, Canada, South Africa, Turkey, and 26 countries.
• O2coreTechnology or IntegrationO2 is a core network partner providing business mobile plans with worldwide roaming at £6.50/day and O2 Priority benefits.
• ThreecoreTechnology or IntegrationThree is a core network partner providing business mobile plans including unlimited SIMs with Go Roam destinations included as standard.
• Microsoft (Operator Connect)coreTechnology or IntegrationAccredited Microsoft Teams VoIP provider connected through Microsoft Operator Connect programme, enabling Teams to become a full business phone system. Uses BT's tier 1 network for carrier-grade reliability with 99.999% SLA.
• KervcoreTechnology or IntegrationKerv provides the compliance platform for network-level mobile voice recording, integrated with EE's business mobile network to deliver tamper-proof call and SMS recording for FCA, MiFID II, and GDPR compliance.
• GammacoreTechnology or IntegrationGamma provides the PSTN backbone and UK network infrastructure powering Cisco Webex cloud calling, delivering 99.99% uptime and optimised call, video, and messaging performance.
• Cisco (Webex)coreTechnology or IntegrationCisco Webex provides the all-in-one communication platform for enterprise-grade calling, messaging, and video meetings, powered by Gamma's UK network and backed by Cisco's collaboration technology.
• AkixisupportingTechnology or IntegrationAkixi is the UK's leading call reporting software provider, integrated with Comms Connect's VoIP and hosted telephony platforms to provide real-time call analytics, live wallboards, marketing analysis, and custom reporting.
• ApplesupportingTechnology or IntegrationApple Business Manager integration enables Comms Connect to offer complete Apple solutions including device procurement, provisioning, and management for business customers.
• Crown Commercial ServicecoreGTM or Marketing PartnerComms Connect is an approved supplier on the Crown Commercial Service framework, enabling public sector organisations to procure Comms Connect's telecoms services through official government procurement channels.
• SplashtopsupportingTechnology or IntegrationSplashtop provides remote support software enabling Comms Connect to establish incoming and outgoing connections between devices, provide real-time remote access and support, and collaborate online with customers.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Gamma Communications: Gamma is a major UK business communications provider delivering hosted voice, broadband, and mobile services to SMEs and enterprises. Comms Connect directly resells Gamma network services (Cisco Webex, PSTN) and competes for the same UK B2B telephony/broadband accounts.
• FluidOne: FluidOne is a UK-based connectivity and unified communications reseller serving SMEs with broadband, mobile, VoIP, and SD-WAN. Highly comparable multi-carrier aggregation model and target customer base (UK SMEs and mid-market) directly overlap with Comms Connect's portfolio.
• Spitfire Network Services: Spitfire is a UK independent business telecoms provider delivering internet connectivity, leased lines, VoIP, and mobile. Competitor in the UK SME and mid-market for leased lines, FTTP, and hosted telephony with similar vendor-neutral carrier strategy.
• OneCom: OneCom is a UK B2B mobile and unified communications specialist serving SMEs and mid-market with multi-network mobile, cloud telephony, and connectivity. Comparable multi-network mobile aggregation and managed service positioning.
• XLN Telecom: XLN is a UK business telecoms specialist offering business phones, broadband, mobiles, and energy to small businesses. Directly comparable SME-focused proposition with bundled multi-network services and dedicated account management.
• Daisy Comms: Daisy is a UK business communications and IT services provider offering business mobiles, VoIP, broadband, and managed IT. Direct competitor in the UK B2B telecoms space with similar multi-product portfolio and SME/mid-market focus.
• Jola Mobile: Jola is a UK mobile data and IoT connectivity provider offering data SIMs across multiple networks with management portals. Overlaps directly with Comms Connect's Data SIMs (Mobile Broadband, Fixed IP, IoT SIM) portfolio for UK channel partners and resellers.

Emerging players

• Voicehost: Voicehost is a UK hosted VoIP and SIP trunking provider offering tiered per-user subscriptions with add-on features (IVR, call recording, CRM integration). Directly comparable UK VoIP subscription pricing and feature structure (Basic/Pro/Complete tiering) to Comms Connect's VoIP portfolio.

Broad incumbents

• TalkTalk Business: TalkTalk Business (now part of Vodafone Pro) provides wholesale and business broadband, Ethernet, and voice services across the UK. Competes with Comms Connect's leased line and FTTP offerings for SME and mid-market customers and serves as both a partner and adjacent competitor.
• BT Business: BT Business is the UK enterprise arm of BT Group, providing fixed line, broadband, mobile, and unified communications to large enterprises and the public sector. The dominant UK incumbent that Comms Connect both competes with (as a reseller alternative) and partners against (Operator Connect backbone, EE wholesale terms).

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/Comms_Connect
• LinkedInlinkedin.com/company/9405966

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Comms Connect