ALLOcloud
ALLOcloud is a Belgian cloud telephony and UCaaS provider serving 4,123 SMB and enterprise customers in Belgium, France and other European markets with SIP-based PBX, unified communications, integrations and partner-led distribution under Telavox ownership.
- Company typePrivate
- Founded2012
- HeadquartersSaintes, Belgium
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What ALLOcloud does
ALLOcloud is a Belgian cloud telephony and Unified Communications-as-a-Service (UCaaS) provider, headquartered in Saintes (Belgium) and operating as a division of OpenS (BE0821.802.905). Founded in 2012 and serving 4,123 customers with 44,066 deployed phones handling more than 2.1 million calls per month, the company delivers a SIP-based cloud PBX platform that combines corporate telephony, virtual meetings, instant messaging and call center functionality in a single application. Its technology stack centers on REST/JSON Web Services APIs (Configuration, Realtime and Events Log APIs), a visual Data Flow editor for custom call routing, multi-vendor auto-provisioning for IP phones from Yealink, Panasonic, Grandstream, Gigaset and 2N, and a catalog of 250+ integrations with CRM, ERP, accounting, e-commerce, BI/analytics and productivity tools. Infrastructure is ISO 27001 certified, GDPR compliant and hosted on CISPE-compliant European providers with a reported 99.98% uptime.
ALLOcloud monetizes through fixed monthly subscriptions that bundle telephony, unified communications, voicemail, conferencing, virtual fax and cloud collaboration, with add-on revenue from Call Center Pro, SIP trunking and web meeting services. The go-to-market is hybrid: a certified partner channel of resellers and installers drives SMB and vertical-specific deployments (notably the SeGEC framework for 700+ Belgian Catholic schools and Portima/Brio for insurance brokers), while direct enterprise field sales handles larger opportunities. Distribution has been reinforced by a RICOH France reseller partnership (February 2020) and by the company's 2021 acquisition by Swedish UCaaS provider Telavox, which added pan-European reach and led to the Telavox UCaaS platform launch in Belgium in July 2022. Customers span small and medium companies, large enterprises (Wind Europe, EXKI, Senior Living Group, Century 21, Engel & Volkers) and verticals including healthcare, insurance, real estate, recruitment and education. ALLOcloud also maintains a wholly-owned technology subsidiary in Tunisia for engineering capacity.
ALLOcloud firmographics
Firmographics- Name
- ALLOcloud
- Legal name
- OpenS
- Website
- https://allocloud.com
- Company type
- Private
- Founded year
- 2012
- Operating status
- Acquired
- Headcount range
- 11–50 employees
- Short description
- ALLOcloud is a Belgian cloud telephony and UCaaS provider serving 4,123 SMB and enterprise customers in Belgium, France and other European markets with SIP-based PBX, unified communications, integrations and partner-led distribution under Telavox ownership.
- Ownership category
- akta.pro rank
ALLOcloud industry classification
Industry- Product category
- Unified Communications as a Service (UCaaS) / Cloud Telephony
- NAICS
- Wired Telecommunications Carriers (517111), Computer Systems Design and Related Services (54151)
- SIC
- Telephone Communications (No Radiotelephone) (4813), Services-Telephone Interconnect Systems (7385)
- akta.pro primary industry
- UCaaS Platforms & Suites (HDAIAHAA)
- akta.pro secondary industries
- Cloud PBX & Hosted Telephony (HDAIAHAB), Contact Center (CCaaS) & Customer Engagement Voice (HDAIAHAF), Unified Communications & Contact Center for Workplace (UCaaS/VoIP, Meeting Rooms) (BPAEAIAE)
Keywords
Where ALLOcloud is headquartered
LocationHeadquarters
- HQ city
- Saintes
- HQ country
- Belgium
- HQ region
- Europe
Offices2 records
Markets served
ALLOcloud business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- Business Telephony Subscriptions: Monthly subscription fees for cloud telephony services, offered as a fixed monthly fee model with all advanced services included (unified communications, voicemail, video/voice conferencing, virtual fax, cloud collaboration)
- UCaaS Platform Subscriptions: Unified Communications subscriptions combining telephony, virtual meetings, instant messaging, and call center functionality in one application
- SIP Trunking Services: SIP trunking services replacing traditional telephone lines, connecting via Internet to existing IP exchanges
- Call Center Pro Add-ons: Additional PBX functionalities and rich insights for call center operations, offered as add-on services
- Web Meeting Services: Virtual meeting services accessible via browser in 1 click
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Business Telephony - SMB focused |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels6 records
ALLOcloud product offering
Product offeringCore offering
ALLOcloud provides cloud-based business telephony and unified communications (UCaaS) services, replacing traditional on-premise PBX hardware with a hosted VoIP platform. Its offering combines corporate telephony, virtual meetings, instant messaging, call center capabilities, and SIP trunking delivered via REST/JSON APIs with deep CRM/ERP integration. Services are sold primarily through a partner channel of certified resellers and installers across Belgium, France, and other European markets.
Product overview
ALLOcloud is a cloud-based telephony and unified communications provider offering a modular platform-plus-services architecture. The core portfolio consists of four main products: (1) UCaaS - Unified Communications combining telephony, virtual meetings, instant messaging, and call center; (2) Business Telephony as the professional VoIP service with cloud-hosted PBX capabilities; (3) SIP Trunking for connecting existing IP exchanges to the cloud; and (4) Web Meeting for browser-based virtual conferencing. These core services are supplemented by Call Center Pro add-on for enterprise call centers, Cloud Softphone mobile app, PC Softphone desktop client, Phone Companion browser extension for CTI features, and Meet Me 1-click video meeting. The platform integrates with 250+ business software applications including major CRMs (Salesforce, HubSpot, Zoho), ERPs (Odoo, Exact), and productivity tools. ALLOcloud was acquired by Swedish UCaaS company Telavox in June 2021 and operates as part of the Telavox family.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- Up to 80% cost savings on communication costs vs traditional telephony
- +3 more outcomes
Companies that use ALLOcloud
Customer profileNamed customers17 records
Segments11 records
Ideal customer profiles5 records
ALLOcloud technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration95 records
Feature6 records
ALLOcloud partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- RICOH FrancecoreRICOH expanded its Unified Communications services in France through partnership with ALLOcloud. RICOH leverages ALLOcloud's cloud telephony platform to offer UCaaS services to French enterprise customers.
- SeGEC (Catholic Education Network)coreALLOcloud won the framework agreement for IP telephony for Catholic education (SeGEC). Market awarded May 2017 (MP CMEC 15 ACCORD-CadreVOIP), allowing all Catholic schools, boarding schools, and PMS centers to benefit from favorable pricing without public procurement requirements.
- Portima/BriocoreStrategic partnership with Portima for Brio integration serving insurance brokers. Brio integration enables click-to-call, incoming call pop-ups, and intelligent call routing based on insurance-specific data.
- d-networkminorRecruitment agency network partner for ALLOcloud telephony solutions
- solidminorRecruitment sector partner for ALLOcloud communication solutions
- InexsaminorRecruitment and staffing sector partner
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
ALLOcloud competitors and assessment
Company assessmentBroad incumbents
- Microsoft (Teams Phone): Microsoft Teams Phone is a global incumbent bundling telephony into the Microsoft 365 productivity suite, exerting significant competitive pressure on standalone European UCaaS players by leveraging massive existing customer relationships and channel reach.
- RingCentral: RingCentral is a global UCaaS leader offering cloud telephony, meetings, and contact center at scale; it competes with ALLOcloud primarily in larger enterprise deals in Europe, with much broader product breadth and global reach.
- Genesys: Genesys is a global CCaaS and customer experience platform leader, overlapping with ALLOcloud's Call Center Pro offering and competing for larger enterprise and contact-center-heavy customers across Europe.
- Zoom (Zoom Phone): Zoom Phone is a global cloud telephony offering from Zoom, extending its meetings franchise into UCaaS, and competing with ALLOcloud in European mid-market and enterprise segments with strong brand recognition and partner programs.
Direct peers
- Wildix: Wildix is an Italy-founded, Europe-focused UCaaS and collaboration provider offering cloud PBX, video, and integrations through a partner channel model, competing head-to-head with ALLOcloud in Benelux and other European mid-market segments.
- NFON: NFON is a leading European cloud telephony/UCaaS provider headquartered in Germany and listed in Frankfurt, serving SMBs and mid-market across DACH and other European countries with a very similar business model and channel-driven go-to-market as ALLOcloud.
- 3CX: 3CX is a Cyprus-rooted UCaaS/PBX vendor with strong European SMB penetration, sold predominantly through a partner channel and offering cloud or self-hosted deployment — directly comparable to ALLOcloud's telephony-focused offering.
- Dstny: Dstny is a Belgian/Swedish-headquartered European cloud communications provider offering UCaaS, CCaaS, and SIP trunking to SMBs and enterprises across Europe, with strong overlap in the Belgian market where it directly competes with ALLOcloud.
- Enreach: Enreach is a Netherlands-based European UCaaS and contact center group built via roll-up of regional telecom providers, selling cloud telephony and collaboration to SMBs and enterprises across Benelux, DACH, Nordics, and the UK — a close regional peer to ALLOcloud.
- sipgate: sipgate is a German-based VoIP and UCaaS provider serving SMBs and prosumer customers with cloud telephony and SIP trunking, providing another European regional peer reference point for ALLOcloud's core offerings.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
ALLOcloud social profiles
Digital presenceALLOcloud compliance and trust
Trust signalCompliance3 records
ALLOcloud financial estimates
Financial estimateRevenue estimate
Valuation estimate
ALLOcloud leadership team
Management profileNumber of profiles
Profiles1 record
ALLOcloud subsidiaries and ownership
Company hierarchySubsidiaries1 record
ALLOcloud funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ALLOcloud M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ALLOcloud
What does ALLOcloud do?
ALLOcloud provides cloud-based business telephony and unified communications (UCaaS) services, replacing traditional on-premise PBX hardware with a hosted VoIP platform. Its offering combines corporate telephony, virtual meetings, instant messaging, call center capabilities, and SIP trunking delivered via REST/JSON APIs with deep CRM/ERP integration. Services are sold primarily through a partner channel of certified resellers and installers across Belgium, France, and other European markets.
Is ALLOcloud a public or private company?
ALLOcloud is a private company. It is classified as corporate owned and is currently acquired.
When was ALLOcloud founded?
ALLOcloud was founded in 2012. It employs 11 to 50 people.
Where is ALLOcloud based?
ALLOcloud is headquartered in Saintes, Belgium, in the Europe region.
How does ALLOcloud make money?
Five revenue lines are on record. Business Telephony Subscriptions are the primary driver. The others are UCaaS Platform Subscriptions, SIP Trunking Services, call Center Pro Add-ons and web Meeting Services.
Who are ALLOcloud's main competitors?
Broad incumbents on record are Microsoft (Teams Phone), RingCentral, Genesys and Zoom (Zoom Phone). Direct peers are Wildix, NFON, 3CX, Dstny, Enreach and sipgate.
Does ALLOcloud have an API?
Yes. The ALLOcloud platform is built on a very complete and powerful API. Business Telephony API includes: (1) Configuration API - allows to configure Telephony services through REST/JSON Web Services; (2) Realtime API - real-time call notification through REST/JSON Web Services; (3) Events Log API - pseudo real-time events notification through REST/JSON Web Services and Web-Hooks. The Configuration API is fully documented on the Business Telephony portal itself. Contact ALLOcloud representative to receive an account. API features are evolving rapidly. Web Meeting API documentation available at documentation.allocloud.com. Developer documentation is at documentation.allocloud.com.
What industry is ALLOcloud in?
ALLOcloud's product category is Unified Communications as a Service (UCaaS) / Cloud Telephony. Its primary akta.pro industry code is HDAIAHAA, UCaaS Platforms & Suites, with a secondary code of HDAIAHAB, Cloud PBX & Hosted Telephony. Its NAICS code is 517111 and its SIC code is 4813.