Global Outreach Telerehabilitation Services

What Global Outreach Telerehabilitation Services does

Global Outreach TeleRehabilitation Services Inc. is a privately held, Fayetteville, North Carolina-based telehealth provider founded in 2017, operating with 11-50 employees under the trade name Global Outreach. It delivers mental health and behavioral health services remotely, focusing on active-duty and retired military service members and their families through partnerships with Humana Military and the VACCN Community Care Network, while also serving families, couples, and general community individuals. Its service portfolio spans Mental Health Care, Family & Marriage Counseling, Nutritional Consultations, Tele-Behavioral Health Treatments, and Coaching Programs and Plans.

The underlying technology is a HIPAA-compliant telehealth platform accessed through the ClientSecure.me patient portal, where clients book appointments and receive virtual counseling. The platform supports secure video sessions, appointment management, and patient communications, with credentials spanning major commercial payers (Aetna, United Healthcare, Cigna, BCBS, Optum), Medicare, North Carolina Medicaid, EAP, and the VACCN Community Care Network.

The business model is sales-led with an insurance-reimbursement recurring revenue structure: clients self-serve through the website or are referred via payer networks, and services are billed to accepted insurance providers rather than transacted at a published price. Go-to-market relies on content marketing, SEO, organic social (LinkedIn, Facebook, Twitter), and insurance-driven referrals, with no disclosed enterprise contracts, employer relationships, or B2B channel. The company claims 4,000+ clients served and a 98% success rate, with all operations concentrated in the Southeast United States.

Name

Global Outreach Telerehabilitation Services

Legal name

Global Outreach TeleRehabilitation Inc.

Website

https://gotservices.org

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Short description

Global Outreach TeleRehabilitation Services is a Fayetteville, North Carolina-based telehealth provider delivering HIPAA-compliant virtual mental health, family counseling, and nutritional services, with a primary focus on active-duty and retired military service members through Humana Military and VACCN Community Care Network partnerships.

Ownership category

akta.pro rank

Product category

Telehealth Mental Health Services

NAICS

Other Individual and Family Services (624190), Social Assistance (624)

SIC

Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Primary Care & General Medicine Virtual Care (Employer-Sponsored) (HLALADAA)

Keywords

• Telehealth mental health services
• Tele-behavioral health treatments
• Virtual counseling services
• Telerehabilitation therapy
• Remote family counseling

Headquarters

HQ city

Fayetteville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Telehealth Mental Health Services: The company provides virtual counseling and mental health support services billed through accepted insurance providers. Revenue is generated through insurance reimbursements for Tele-Behavioral Health treatments and related services.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Global Outreach TeleRehabilitation Services delivers virtual mental health care, family and marriage counseling, nutritional consultations, and tele-behavioral health treatments to individual clients via a HIPAA-compliant telehealth platform with a secure patient portal. The company specializes in serving active duty and retired military service members and their families through partnerships with Humana Military and the VACCN Community Care Network, and accepts a broad range of insurance plans for service reimbursement.

Product overview

Global Outreach Telerehabilitation Services is a telehealth platform offering a unified portfolio of virtual healthcare services. The core offering consists of Mental Health Care, Family & Marriage Counseling, and Nutritional Consultations, all delivered via telehealth technology. The company specializes in Tele-Behavioral Health Treatments for military personnel and their families, and also provides Coaching Programs as an add-on service. Services are accessible through a patient portal and are available to clients regardless of geographic location.

Differentiator

Problem solved

Functional benefit

Products and services

• Mental Health Care Virtual counseling and mental health support services providing compassionate care and expert guidance for emotional wellness, including treatment for conditions such as post-traumatic stress disorder and depression.
• Family & Marriage Counseling Therapy services addressing communication, conflict resolution, parenting, stress management, and healthy relationship dynamics through collaboration with skilled family therapists.
• Nutritional Consultations Personalized nutritional guidance services tailored to fuel well-being and help clients achieve their health goals.
• Tele-Behavioral Health Treatments Remote behavioral health treatments delivered via telehealth technology to service members and families, with privacy-preserving approaches for treating conditions including PTSD and depression.
• Coaching Programs and Plans Coaching services providing resources, practical tools, and goal-setting support for personal growth and life transitions.

Quantifiable outcome

• Trusted by 4,000+ people
• +2 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Two partnerships are on record, tiered core.

• Humana MilitarycoreStrategic or Co-development PartnerPartnership with Humana Military to deliver Tele-Behavioral Health treatments to active duty and retired service members and their families through the VACCN Community Care Network.
• VACCN Community Care NetworkcoreStrategic or Co-development PartnerCollaboration through VACCN Community Care Network to deliver Tele-Behavioral Health treatments to service members and their families, providing a proven way to treat soldiers for conditions such as PTSD or depression while preserving privacy.

Scale indicators3 records

Recent moves4 records

Expansion highlights4 records

Direct peers

• BetterHelp: Direct-to-consumer online mental health counseling platform owned by Teladoc; comparable because it offers virtual therapy/counseling sessions to consumers via a secure portal, the same primary service as Global Outreach.
• Cerebral: Telehealth provider focused on anxiety, depression, and ADHD care combining therapy and medication management; competes for the same insured consumer seeking remote behavioral health treatment as Global Outreach.
• Talkspace: Public online therapy platform connecting users with licensed therapists via messaging, video, and audio, often through employer or insurance coverage; overlaps with Global Outreach on virtual mental health delivery and insurance billing model.
• Brightside Health: Virtual mental health platform specializing in anxiety and depression treatment delivered via telehealth; comparable to Global Outreach TeleRehabilitation as another virtual behavioral health service delivered remotely and covered by insurance.

Broad incumbents

• MDLive: Established multi-specialty telehealth service for behavioral health, primary care, and dermatology sold mainly through insurers and employers; an incumbent peer delivering virtual mental health under similar insurance/employer distribution.
• Lyra Health: Large employer-sponsored virtual mental health platform serving employees and their families through contracted benefits and EAPs; similar to Global Outreach in using insurance/EAP reimbursement routes to deliver virtual therapy.
• Doctor On Demand: General telehealth platform offering urgent care, behavioral health, and chronic care virtually with insurance and employer coverage; competes for the same insured telehealth consumer as Global Outreach in mental health.

Emerging players

• Telemynd: Virtual mental health provider with explicit focus on service members, veterans, and military families; directly comparable to Global Outreach's primary military and veteran customer segment via Humana Military / VACCN.
• Cohen Veterans Network: Nonprofit provider of confidential mental health care to post-9/11 veterans and their families, including telehealth options; comparable to Global Outreach's military-focused, privacy-preserving behavioral health services.
• Headway: Network that helps therapists accept insurance by handling credentialing and billing, supporting virtual care delivery; comparable in operating model by enabling insurance-reimbursed behavioral health in a virtual setting.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/GlobalOutreach214
• LinkedInlinkedin.com/company/global-outreach-telerehabilitation-services-inc

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Global Outreach Telerehabilitation Services