Valcon Systems
Valcon Systems Inc. is a privately held managed IT services provider in Bartlett, Illinois, delivering outsourced IT, cloud, cybersecurity, VoIP, and business continuity to 100+ small and mid-sized businesses across the Chicago metro area, with industry-specific support for manufacturing, construction, education, dental, and legal clients.
- Company typePrivate
- Founded-
- HeadquartersBartlett, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Valcon Systems does
Valcon Systems Inc. is a privately held managed IT services provider headquartered at 111 W Railroad Ave., Bartlett, Illinois, serving small and mid-sized businesses (5-50 users) across the Chicago metropolitan area for over 20 years. The company positions itself as an outsourced IT department for clients without in-house IT staff, delivering 24/7 monitoring, help desk support, cybersecurity, data backup, cloud management, and vendor coordination under fixed monthly contracts. It targets five primary verticals — manufacturing, construction, education, dental, and legal — with compliance-aligned offerings spanning HIPAA, FERPA, FINRA, and NIST 800-171.
The product portfolio is built as a multi-vendor stack wrapped in managed services. Core offerings include Elevate VoIP (cloud PBX, video conferencing, chat, screen sharing, voicemail transcription), Hosted Exchange email with a 99.999% uptime SLA, ShareSync file collaboration, Managed Firewall (24/7 threat monitoring, IDS/IPS, VPN), Datto-powered business continuity with image-based backups and instant virtualization, Valcon Cloud Backup for Microsoft 365 (Exchange, OneDrive, Teams, SharePoint), and identity security via Cisco Duo MFA and Passly SSO. The firm also operates a small e-commerce storefront reselling recertified Dell Latitude laptops, SonicWall SOHO firewalls, and peripherals.
Revenue mechanics combine recurring subscriptions (managed IT, VoIP, Hosted Exchange, ShareSync, MFA, cloud backup) with transactional hardware sales and project-based cybersecurity services such as penetration testing. Go-to-market is direct sales-led with local SEO, content marketing via a blog active through April 2025, organic social media presence, and an UpCity marketplace listing. No external funding, M&A, leadership turnover, or geographic expansion beyond the Chicago metro area is disclosed, and the company operates as an independently owned regional MSP with no institutional investors identified.
Valcon Systems firmographics
Firmographics- Name
- Valcon Systems
- Legal name
- Valcon Systems Inc.
- Website
- https://valcon.us
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Valcon Systems Inc. is a privately held managed IT services provider in Bartlett, Illinois, delivering outsourced IT, cloud, cybersecurity, VoIP, and business continuity to 100+ small and mid-sized businesses across the Chicago metro area, with industry-specific support for manufacturing, construction, education, dental, and legal clients.
- Ownership category
- akta.pro rank
Valcon Systems industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Other Computer Related Services (541519), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Communications Services, Nec (4899)
- akta.pro primary industry
- Helpdesk & End-User Support Services (BPAEABAB)
- akta.pro secondary industries
- Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE), Workplace Service Desk & Onsite Support (Deskside/Field Services, VIP Support) (BPAEAIAJ), Continuity for SaaS & Cloud Apps (M365/Salesforce Backup) (HDABAIAK)
Keywords
Where Valcon Systems is headquartered
LocationHeadquarters
- HQ city
- Bartlett
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Valcon Systems business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Others
Revenue model
- Managed IT Services: Fixed monthly pricing for comprehensive managed IT services including monitoring, support, cybersecurity, and vendor management. Provides predictable recurring revenue from SMB clients.
- Hardware and Peripherals Sales: E-commerce sales of recertified computers (Dell Latitude laptops), networking equipment (SonicWall firewalls), and accessories (wireless mice). One-time purchase model.
- VoIP/UCaaS Services: Subscription-based unified communications services with per-user pricing including phone numbers, extensions, voicemail, mobile apps, and collaboration tools. Additional revenue from call recording and conferencing minutes.
- ShareSync File Sharing: Business-grade content collaboration platform with per-user storage and backup. Revenue from user subscriptions with tiered storage options.
- Hosted Exchange/Email: Microsoft Exchange-powered business email on subscription model with per-user monthly fees, eliminating need for on-premises servers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed IT Services - Fixed Monthly Pricing |
| Unit Pricing | One time/ perpetual license | Dell Latitude 5520 Laptop |
| Unit Pricing | One time/ perpetual license | Dell Latitude 5510 Laptop |
| Unit Pricing | One time/ perpetual license | SonicWall SOHO Gen 6 Firewall |
| Unit Pricing | One time/ perpetual license | Wireless Bluetooth Mouse |
| Subscription | Monthly | Elevate VoIP - Per User |
| Subscription | Monthly | Cloud Backup for Microsoft 365 |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels4 records
Valcon Systems product offering
Product offeringCore offering
Valcon Systems provides fully managed IT services acting as an outsourced IT department for small and mid-sized businesses in the Chicago area. Core deliverables include 24/7 monitoring, help desk support, cybersecurity, cloud management, business continuity, vendor management, and IT strategy consulting on a fixed monthly subscription. The portfolio also bundles Hosted Exchange email, Elevate VoIP unified communications, ShareSync file collaboration, Valcon Cloud Backup for Microsoft 365, managed firewall, and Datto-powered disaster recovery.
Product overview
Valcon Systems is a managed IT services provider offering a comprehensive portfolio of technology solutions for small and mid-sized businesses. The core offerings include Elevate VoIP (cloud-based unified communications with PBX, video conferencing, chat, and voicemail transcription), Hosted Exchange email, ShareSync file collaboration, Managed Firewall security, Business Continuity powered by Datto, and Valcon Cloud Backup for Microsoft 365. The company also provides cybersecurity services including penetration testing and multi-factor authentication solutions (Duo Authenticator and Passly), managed IT services, and computer repair. Hardware products include Dell Latitude refurbished laptops and SonicWall firewall appliances. Services are delivered with a focus on industries including manufacturing, construction, education, dental, and legal sectors.
Differentiator
Problem solved
Functional benefit
Brands
- Elevate: Cloud-based unified communications and collaboration platform that combines PBX phone system, video conferencing, chat, and screen sharing.
- Valcon Cloud Backup
- ShareSync
- Passly
- Duo Authenticator
Products and services
- Managed IT Services Fully managed IT services acting as an outsourced IT department for small and mid-sized businesses in the Chicago area. Includes 24/7 monitoring, help desk, cybersecurity, data backup, cloud management, vendor management, and IT strategy consulting delivered on a fixed monthly subscription, scalable from a 5-person office to a 50-user business.
- Elevate VoIP Cloud-based unified communications and collaboration platform combining PBX phone system, video conferencing, chat, and screen sharing. Includes voicemail transcription, auto attendant, hunt groups, caller ID, mobile/desktop apps, and up to 5 endpoints per user with a 99.995% all-time uptime track record.
- Hosted Exchange Email Business email powered by Microsoft Exchange delivered as a managed subscription with a 99.999% uptime guarantee. Provides email, calendar, and contacts plus seamless onboarding and migration services, eliminating the need for on-premises Exchange servers.
- ShareSync File Collaboration Business-grade content collaboration platform for file sync, sharing, and backup across PC, web, and mobile devices. HIPAA compliant when accessed via the web interface and offered with tiered per-user storage subscriptions.
- Managed Firewall Enterprise-grade next-generation firewall security with 24/7 threat monitoring, intrusion detection and prevention, advanced malware protection, web filtering, application control, geo-blocking, and VPN management for SMB networks.
- Business Continuity (Datto BCDR) Backup and disaster recovery powered by Datto with image-based backups, hybrid cloud protection, instant virtualization, automated backups as often as every 5 minutes, and built-in ransomware detection. Includes HIPAA, NIST 800-171, and FINRA-aligned compliance reporting.
- Valcon Cloud Backup for Microsoft 365 Cloud-to-cloud backup service for Microsoft 365 tenant data covering Exchange, OneDrive, Teams, SharePoint, and Office 365 Groups with up to 6 automated backups per day and point-in-time restore capabilities, priced per user with no overages.
- Multi-Factor Authentication (MFA) Identity and access management offering including Duo Authenticator by Cisco for enterprise-grade MFA and Passly for two-factor authentication, secure remote access, and single sign-on across office logins, VPN, cloud services, and internal applications with a zero-trust security posture.
- Computer Repair Repair services for desktops, laptops, and mobile devices covering virus and malware removal, operating system fixes, hardware repairs, and data recovery for homes and small businesses.
- Penetration Testing Network penetration testing services that simulate cyberattacks to identify vulnerabilities, assess existing security measures, support compliance, and prioritize risk mitigation across the client's environment.
- Dell Latitude 5520 Refurbished Laptop 15.6-inch refurbished business laptop featuring Intel Core 11th Gen i5-1145G7, 16GB RAM, 512GB NVMe SSD, Windows 11 Pro, and an FHD touchscreen display, sold as a one-time unit purchase.
- Dell Latitude 5510 Refurbished Laptop 15.6-inch refurbished business laptop featuring Intel Core 10th Gen i5-10310U, 16GB RAM, 512GB NVMe SSD, Windows 11 Pro, and an FHD touchscreen display, sold as a one-time unit purchase available for local pickup.
- SonicWall SOHO Gen 6 Firewall SonicWall 01-SSC-0217 SOHO Gen 6 wired firewall with 300 Mbps stateful throughput, 50 Mbps full DPI throughput, 10 site-to-site VPN tunnels, and 5 GbE ports, sold as hardware only on a one-time unit purchase.
- Wireless Bluetooth Rechargeable Mouse Rechargeable wireless Bluetooth 4.0 mouse compatible with iPad, PC, MacBook, and Android devices, featuring silent click, 450mAh battery, skin-friendly design, and up to 500 hours of usage, sold as a one-time unit purchase.
Quantifiable outcome
- 99.999% uptime guarantee for Hosted Exchange email
- +2 more outcomes
Companies that use Valcon Systems
Customer profileSegments6 records
Ideal customer profiles6 records
Valcon Systems technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration16 records
AI capability4 records
Feature5 records
Valcon Systems partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- MicrosoftcoreMicrosoft Exchange hosting for business email services. Microsoft 365 management for cloud productivity tools. Integration with Azure and Microsoft ecosystem for managed IT services.
- DattocoreDatto-powered business continuity and disaster recovery solutions. Image-based backups with hybrid cloud protection using Datto Cloud. Ransomware detection built into backup monitoring.
- Cisco (Duo Security)coreDuo Authenticator multi-factor authentication deployment and management services. Zero-trust security for office logins, VPN, cloud services, and internal applications.
- SonicWallminorResells SonicWall SOHO Gen 6 firewall hardware. Provides managed firewall services using SonicWall hardware for SMB network security.
- ShareSync (ServerData.net)coreShareSync business-grade content collaboration platform. Cloud-to-cloud backup with no client software required. HIPAA-compliant file sharing and sync service.
- DellminorResells recertified Dell Latitude laptops. Products include Dell Latitude 5510 and 5520 laptops with Windows 11 Pro.
Scale indicators8 records
Recent moves6 records
Expansion highlights4 records
Valcon Systems competitors and assessment
Company assessmentDirect peers
- US Cloud: US-based managed IT and cloud services provider focused on small and mid-sized businesses with Microsoft 365-centric offerings — closely mirrors Valcon's Microsoft stack and SMB focus.
- Ntiva: National managed IT and cybersecurity provider targeting 10-250 user SMBs with bundled cloud, VoIP, backup, and help desk services — directly comparable service portfolio and customer size tier.
- Impact Networking: Midwest-headquartered managed IT services provider serving SMB and mid-market clients across manufacturing, legal, healthcare, and professional services — overlapping geography and vertical mix with Valcon.
- BlackPoint IT Services: Managed IT and cybersecurity provider serving SMB clients with cloud, backup, and compliance services — directly comparable service mix and customer size tier.
- iCorps Technologies: Northeast US managed IT, cloud, and cybersecurity provider serving small and mid-sized businesses — overlapping service portfolio and SMB customer segment.
- Kelser Corporation: Regional managed IT services firm focused on SMB and mid-market clients with cybersecurity, cloud, and compliance offerings — comparable scale and customer focus.
- CMIT Solutions: Franchise-style managed IT services network focused on 5-100 user SMBs with cybersecurity, backup, and cloud offerings — same customer size tier and service breadth as Valcon.
- Single Path: Midwest-based managed IT and cloud services provider for SMBs in healthcare, manufacturing, and professional services — overlapping geography and verticals with Valcon.
- Dataprise: Mid-Atlantic and national MSP offering managed IT, cybersecurity, cloud, and VoIP for SMB and mid-market — directly overlapping product mix and customer profile.
Broad incumbents
- ConnectWise: Large incumbent MSP platform and services provider whose software and partner ecosystem underpin much of the SMB managed services industry — adjacent incumbent and ecosystem partner rather than direct local competitor.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key highlights7 records
Customer concentration
Valcon Systems social profiles
Digital presenceValcon Systems compliance and trust
Trust signalCompliance9 records
Valcon Systems financial estimates
Financial estimateRevenue estimate
Valuation estimate
Valcon Systems leadership team
Management profileNumber of profiles
Valcon Systems funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Valcon Systems M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Valcon Systems
What does Valcon Systems do?
Valcon Systems provides fully managed IT services acting as an outsourced IT department for small and mid-sized businesses in the Chicago area. Core deliverables include 24/7 monitoring, help desk support, cybersecurity, cloud management, business continuity, vendor management, and IT strategy consulting on a fixed monthly subscription. The portfolio also bundles Hosted Exchange email, Elevate VoIP unified communications, ShareSync file collaboration, Valcon Cloud Backup for Microsoft 365, managed firewall, and Datto-powered disaster recovery.
Is Valcon Systems a public or private company?
Valcon Systems is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Valcon Systems founded?
Valcon Systems was founded in -1. It employs 1 to 10 people.
Where is Valcon Systems based?
Valcon Systems is headquartered in Bartlett, United States, in the North America region.
How does Valcon Systems make money?
Five revenue lines are on record. Managed IT Services are the primary driver. The others are hardware and Peripherals Sales, voIP/UCaaS Services, shareSync File Sharing and hosted Exchange/Email.
Who are Valcon Systems's main competitors?
Direct peers on record are US Cloud, Ntiva, Impact Networking, BlackPoint IT Services, iCorps Technologies, Kelser Corporation, CMIT Solutions, Single Path and Dataprise. ConnectWise is listed as a broad incumbent.
Does Valcon Systems have an API?
No public API is recorded for Valcon Systems.
What industry is Valcon Systems in?
Valcon Systems's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAB, Helpdesk & End-User Support Services, with a secondary code of BPAAACAE, Cloud & Infrastructure Support (Servers, Storage, Virtualization). Its NAICS code is 541513 and its SIC code is 7370.