What Care2Talk Health does

Care2Talk Health is a Canadian hybrid telehealth and primary care platform founded in 2020 by Jordan Schley in Victoria, BC, originally to help his 88-year-old grandfather stay connected during COVID-19 isolation via a simplified tablet. The company has since expanded into a multi-product subscription healthcare business serving individuals, families, seniors, and employers across Western Canada through Ontario.

The core Health+ platform provides unlimited virtual primary care five days per week via an iOS/Android app and web portal, supported by a team of Nurse Practitioners, LPNs, Medical Office Assistants, Patient Navigators, and Counsellors. Subscription tiers include Individual Access ($67-$80/month), Individual Access PLUS ($208-$250/month with in-person visits at Victoria and Qualicum Beach clinics), and Family Access ($100-$120/month). Adjacent products include Senior+ ($45/month bundled with a proprietary 8-inch senior-friendly tablet), Corp+ employer plans ($10-$12/person/month), a one-time ADHD Assessment ($497), and an Annual Hormone Therapy Plan ($1,299). The expanded Victoria Primary Care Centre (August 2025) operates within the Victoria Primary Care Network with capacity for 1,000+ new patients.

Care2Talk monetizes entirely through recurring subscriptions and select one-time fees, with go-to-market executed via self-serve website/app enrollment, inside sales for mid-market employers, B2B sales for large employers, and partnership referrals through provincial health authorities and senior care communities (Trillium Health Partners, Fraser Health, Saskatchewan Health Authority, Sienna Senior Living, BC Care Providers, OLTCA). Distribution into Alberta is being established via the May 2026 Health Cities Smart Care Clinic partnership. The company has approximately 20 employees and is privately held with no disclosed institutional venture capital backing; a 2025-07 investment from VIATEC is on record.

Name

Care2Talk Health

Legal name

Care2Talk Health

Website

https://care2talk.io

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

11–50 employees

Short description

Care2Talk Health is a Canadian subscription-based hybrid telehealth and primary care platform serving individuals, families, seniors, and employers across Western Canada through Ontario, with core Health+ virtual care, Senior+ tablet bundles, and employer Corp+ plans.

Ownership category

akta.pro rank

Product category

Telehealth Primary Care

NAICS

Ambulatory Health Care Services (621), Offices of Other Health Practitioners (6213)

SIC

Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Membership/Subscription Concierge Virtual Care (HLALAAAH)

akta.pro secondary industries

Primary Care & General Medicine Virtual Care (HLALAAAA), Care Navigation, Advocacy & Benefits Guidance Platforms (HLALADAJ)

Keywords

• Virtual primary care
• Telehealth platform
• Senior healthcare
• Employer health benefits
• Remote patient consultations

Headquarters

HQ city

Victoria

HQ country

Canada

HQ region

North America

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Individual & Family Subscriptions: Monthly/annual subscription plans providing unlimited virtual care, dedicated healthcare team, medication renewals, referrals, lab requisitions, and diagnostic imaging orders. Individual plans from $67-250/month; Family plans from $100-120/month.
2. In-Person Care Add-On (PLUS): PLUS tier adds in-person visits (30-45 min), annual physical exams, driver's medical exams, enhanced bloodwork, MyoActivation treatments, and greater appointment flexibility for $208/month annual.
3. Senior+ Platform Subscription: $45/month subscription for seniors including 8-inch tablet ($200 value free), fast charging dock, unlimited calls/contacts, and access to dedicated doctor and care team.
4. Corp+ Employer Plans: B2B employer subscriptions at $10-12/person/month depending on company size. Covers unlimited appointments, sick notes, employment assessments, return-to-work programs, comprehensive medication reviews, and WCB support.
5. ADHD Assessment: One-time $497 ADHD assessment including diagnosis, personalized treatment plan, and 30-45 minute session with health professional.
6. Hormone Therapy Plan: Annual comprehensive hormone plan at $1,299 including 60-minute NP consult, labs, lifestyle coaching, body-composition analysis, quarterly follow-ups, personalized hormone optimization, and dose adjustments.
7. Extra Services: One-time appointments (virtual or in-person), Disability Tax Credit forms, PWD forms, CPP-D forms, driver's medical exams, and MyoActivation treatments available as separate purchases.

Pricing tiers

Go-to-market motion4 records

Distribution channels6 records

Marketing channels7 records

Core offering

Care2Talk Health operates a hybrid virtual and in-person primary care platform sold as monthly subscriptions. Members access unlimited appointments with a dedicated team of Nurse Practitioners, LPNs, counsellors, patient navigators and medical office assistants, along with medication renewals, specialist referrals, lab requisitions and diagnostic imaging. The company also sells a senior-focused subscription bundled with a proprietary 8-inch tablet, an employer (Corp+) health benefits plan, a hormone therapy program and a one-time ADHD assessment.

Product overview

Care2Talk Health is a hybrid telehealth and primary care platform offering a portfolio of products: the core Health+ platform providing virtual and in-person primary care subscriptions with dedicated healthcare teams; Menopause & Hormone Therapy add-on service; ADHD Assessment service; Corp+ corporate health sub-brand for employer wellness programs; and Senior+ sub-brand featuring purpose-built tablets and a companion mobile app for senior communication and telehealth. The platform operates 5 days a week with virtual care and in-person clinic visits in Victoria, BC and Qualicum Beach, BC areas.

Differentiator

Problem solved

Functional benefit

Brands

• Health+: Comprehensive primary care subscription service providing virtual care five days a week with a dedicated healthcare team, including medication renewals, specialist referrals, lab requisitions, and diagnostic imaging access. Plans include Individual Access, Individual Access Plus (with in-person visits), and Family Access options.
• Corp+
• Senior+
• Hormone Therapy
• ADHD

Products and services

• Health+ Primary Care Subscription Subscription-based virtual (and optionally in-person) primary care for individuals and families in Canada, including pregnancy care up to ~28 weeks. First three appointments are 30 minutes, follow-ups are 20 minutes. Individual Access from $67/month annual or $80/month month-to-month; Family Access from $100/month annual or $120/month month-to-month; Individual PLUS (adds in-person 30-45 min visits, annual physical, driver's medical exam, enhanced bloodwork, MyoActivation) from $208/month annual or $250/month month-to-month.
• Senior+ Platform Subscription All-in-one healthcare, communication and pharmacy subscription designed for seniors (65+) with vision, hearing, cognition or mobility challenges, sold to seniors and their families. Priced at $45/month with the tablet and dock included (tablet described as a $200 value). Caregivers manage contacts remotely via the iOS/Android app and can virtually attend appointments.
• Corp+ Employer Health Plan Per-employee-per-month virtual primary care benefit sold to Canadian employers. Boutique tier at $12/person/month for companies under 100 employees; Midsized tier at $10/person/month for 101-249 employees; Enterprise tier (250+ employees) on custom contract with dedicated account management. Sold through a 'Book a Demo' direct sales motion.
• Menopause & Hormone Therapy Program Annual hormone therapy program for women experiencing menopausal symptoms. Annual Comprehensive Hormone Plan priced at $1,299/year includes a 60-minute NP consult (intake, labs, lifestyle coaching, body-composition analysis), quarterly follow-ups, personalized hormone optimization plan, lab monitoring and dose adjustments. Available as standalone service or alongside Health+.
• ADHD Assessment Service One-time ADHD diagnostic service for adults seeking assessment and treatment. Priced at $497 as a single payment, includes diagnosis and personalized treatment plan. Ongoing monthly check-ins available separately with subscription.

Quantifiable outcome

• Over 1,000 new patient spots available at expanded Victoria clinic
• +3 more outcomes

Named customers8 records

Segments7 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

13 partnerships are on record, tiered flagship, core and minor.

• Health CitiesflagshipStrategic or Co-development Partner · 13 May 2026Health Cities launched the Smart Care Clinic in Alberta, Canada in partnership with Care2Talk Health and Sage Seniors Association. The initiative creates a dedicated innovation clinic embedded within primary care settings to test and validate digital health solutions in real-world clinical environments. Care2Talk participates in advancing digital health technologies beyond isolated pilot projects to scalable implementation, with focus on supporting seniors managing chronic conditions.
• Sage Seniors AssociationflagshipStrategic or Co-development Partner · 13 May 2026Sage Seniors Association partners with Health Cities and Care2Talk Health for the Smart Care Clinic initiative in Alberta. The partnership focuses on seniors managing chronic conditions and improving care coordination. Insights from the program will refine both technologies and care workflows, enabling successful solutions to be adopted across Alberta's health system.
• Trillium Health PartnerscoreStrategic or Co-development PartnerTrillium Health Partners is listed as a partnership on the Senior+ page. Trillium Health Partners is one of Canada's largest community-based hospital networks serving patients in the Greater Toronto Area.
• Halo HealthcarecoreTechnology or IntegrationHalo Healthcare is listed as a partnership on the Senior+ page. Halo Healthcare provides healthcare technology solutions.
• KaigocoreStrategic or Co-development PartnerKaigo is listed as a partnership on the Senior+ page. Kaigo provides senior care and home care services.
• Fraser HealthcoreStrategic or Co-development PartnerFraser Health is listed as a partnership on the Senior+ page. Fraser Health is one of BC's largest health authorities serving over 1.8 million people.
• BC Care ProviderscoreStrategic or Co-development PartnerBC Care Providers is listed as a partnership on the Senior+ page. BC Care Providers is a provincial association representing care providers across British Columbia.
• Hero Home CarecoreStrategic or Co-development PartnerHero Home Care is listed as a partnership on the Senior+ page. Hero Home Care provides home care services.
• OLTCA (Ontario Long Term Care Association)coreStrategic or Co-development PartnerOLTCA is listed as a partnership on the Senior+ page. OLTCA represents Ontario's long-term care sector and advances quality care for seniors.
• Saskatchewan Health AuthoritycoreStrategic or Co-development PartnerSaskatchewan Health Authority is listed as a partnership on the Senior+ page. The authority coordinates healthcare delivery across Saskatchewan province.
• Sienna Senior LivingcoreStrategic or Co-development PartnerSienna Senior Living is listed as a partnership on the Senior+ page. Sienna Senior Living operates senior living communities across Canada.
• Yes WellnessminorStrategic or Co-development PartnerYes Wellness is listed as a partnership on the Senior+ page. Yes Wellness provides wellness services.
• Victoria Primary Care NetworkcoreStrategic or Co-development PartnerCare2Talk Health's expanded primary care centre at 1990 Fort Street is part of the Victoria Primary Care Network. This enables Care2Talk to serve patients within an integrated community framework.

Scale indicators3 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Felix Health: Canadian direct-to-consumer virtual care platform with subscription primary care, prescription services, and specialty offerings (e.g., men's health). Comparable DTC subscription model and target patient demographic.
• Wello: Sun Life's Canadian virtual primary-care service offering family and individual subscription plans with continuity-of-care model — close comparable to Care2Talk Health+ on subscription, NP delivery, and Canadian market.
• GrandPad: Senior-friendly tablet with simplified interface for connectivity and care coordination — directly comparable to Care2Talk's hardware-bundled Senior+ tablet offering for elderly users and their families.
• Maple: Canadian virtual primary-care platform offering subscription and per-visit telehealth for individuals, families, and employers. Directly comparable business model, target customers, and Canadian regulatory context.
• Dialogue: Canadian virtual care platform primarily serving employers, with integrated primary care, mental health, and benefits navigation. Highly comparable on the Corp+ B2B motion and Canadian healthcare delivery model.

Emerging players

• ElliQ (Intuition Robotics): AI-powered companion device targeting seniors for social connection and care reminders — adjacent to Care2Talk Senior+ on the senior-tech-enabled engagement and isolation-reduction thesis.
• Inliv: Calgary-based private primary care clinic combining physical and virtual care on subscription. Comparable hybrid model and Western-Canadian footprint; smaller scale than Care2Talk.
• MD Connected: Canadian virtual care provider offering employer and family telehealth plans with national reach. Comparable employer-channel B2B distribution and subscription-style offerings in Canada.

Broad incumbents

• Telus Health: Dominant Canadian telehealth and digital health incumbent operating consumer (TELUS Health MyCare) and employer solutions at scale across all provinces. Broader portfolio, but overlapping virtual primary care offering.
• Babylon Health (Canada: TELUS Health MyCare): AI-driven virtual primary-care platform operating in Canada through TELUS Health MyCare; serves as a direct technology competitor in the virtual primary care category.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/care2talk

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Care2Talk Health