Roamers Therapy
Roamers Therapy is a Chicago-based outpatient mental health practice delivering individual, couples, child, and family psychotherapy across two physical offices and telehealth in Illinois and Washington D.C., serving culturally diverse and LGBTQIA+ clients with evidence-based, trauma-informed care.
- Company typePrivate
- Founded2019
- HeadquartersChicago, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Roamers Therapy does
Roamers Therapy is a privately held outpatient mental health practice headquartered in Chicago, Illinois, operating two physical offices (South Loop at 47 W Polk St and Lakeview at 1300 W Belmont Ave) and a virtual telehealth service covering Illinois and Washington D.C. The practice delivers individual, couples, child, and family psychotherapy using evidence-based modalities including CBT, DBT, ACT, EMDR, Gottman Method, Psychodynamic, and Somatic Experiencing approaches. Its core differentiator is culturally sensitive, trauma-informed care with explicit specialization in LGBTQIA+, immigrant, and Latinx populations, including a bilingual English/Macedonian therapist.
The technology stack is built on three HIPAA-compliant third-party SaaS partnerships: Doxy for telehealth video sessions, SpruceHealth for secure clinician-client messaging, and SimplePractice for the client portal, scheduling, intake documents, billing, and payment processing. The practice does not operate any proprietary technology, mobile app, or API surface. Marketing is primarily content-led via the Therapy Sketches blog, a comprehensive mental health glossary, and active social channels (Instagram, Facebook, LinkedIn, Substack), supplemented by a free 15-minute intake line for prospective client qualification.
The business model is fee-for-service outpatient psychotherapy priced at $150 per 32-55 minute session, billed weekly with a mandatory weekly scheduling model. Revenue streams include self-pay sessions, insurance reimbursement as an in-network provider with Aetna, BCBS, Cigna, Oscar, CareFirst, and select United Healthcare plans, a $45 initial 15-minute phone consultation, and $150/hour correspondence/documentation fees. The practice is owner-operated by Shaysa Villa (LCSW, MSW from Loyola University Chicago), has been bootstrapped without external venture or private equity funding, and employs 14+ clinicians. Founded circa 2019, Roamers Therapy has scaled organically through clinician recruitment and service-line expansion rather than capital deployment.
Roamers Therapy firmographics
Firmographics- Name
- Roamers Therapy
- Legal name
- Roamers Therapy, LLC
- Website
- https://roamerstherapy.com
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Roamers Therapy is a Chicago-based outpatient mental health practice delivering individual, couples, child, and family psychotherapy across two physical offices and telehealth in Illinois and Washington D.C., serving culturally diverse and LGBTQIA+ clients with evidence-based, trauma-informed care.
- Ownership category
- akta.pro rank
Roamers Therapy industry classification
Industry- Product category
- Mental Health Therapy Services
- NAICS
- Offices of Mental Health Practitioners (except Physicians) (621330), Outpatient Mental Health and Substance Abuse Centers (621420)
- SIC
- Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA)
- akta.pro secondary industry
- General Mental Health Therapy Platforms (Talk Therapy) (HLALAEAA)
Keywords
Where Roamers Therapy is headquartered
LocationHeadquarters
- HQ city
- Chicago
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Roamers Therapy business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Outpatient Psychotherapy Sessions: Weekly recurring sessions at $150 per appointment for individual, couples, family, and child therapy. Revenue model relies on consistent weekly attendance as clinical model. Insurance claims processed for in-network clients with out-of-pocket costs based on plan benefits.
- Initial Consultation: 15-minute phone consultation at $45 for prospective clients exploring therapy options.
- Correspondence and Documentation: $150/hour fee for paperwork completion including letters, forms, FMLA documentation, court documents, and medical records requests. Requires 12-week minimum clinical relationship.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Weekly | Individual Therapy - Self-Pay |
| Unit Pricing | Weekly | Couples Therapy - Self-Pay |
| Unit Pricing | Weekly | Family Therapy - Self-Pay |
| Unit Pricing | Weekly | Child Therapy - Self-Pay |
| Unit Pricing | Pay-as-you-go | Initial Phone Consultation |
| Subscription | Weekly | Insurance-Based Therapy |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
Roamers Therapy product offering
Product offeringCore offering
Roamers Therapy is a private mental health practice that delivers outpatient psychotherapy services including individual, couples, family, and child therapy on a weekly recurring model at $150 per 32–55 minute session. Sessions are delivered in person at two Chicago offices (South Loop and Lakeview) and virtually across Illinois and Washington D.C. via HIPAA-compliant telehealth platforms. Insurance verification and self-pay options are supported.
Product overview
Roamers Therapy is a mental health therapy practice offering individual, couples, child, and family psychotherapy services through in-person sessions at two Chicago locations (South Loop and Lakeview) and virtual telehealth sessions. The practice operates a weekly scheduling model and provides a client portal for document management, billing, and scheduling. A free intake line offers prospective clients a 15-minute consultation. The company accepts various insurance plans and offers self-pay options.
Differentiator
Problem solved
Functional benefit
Products and services
- Individual Psychotherapy One-on-one therapy sessions between a client and licensed therapist addressing anxiety, depression, trauma, relationship challenges, identity issues, ADHD, autism, and life transitions. Sessions are 32–55 minutes and held weekly.
- Couples Counseling Therapy sessions for romantic partners addressing communication, trust, conflict resolution, and emotional connection using approaches such as Gottman Method.
- Child Psychotherapy Therapy services for children addressing emotional, behavioral, and developmental challenges using age-appropriate approaches including play-based techniques.
- Family Therapy Therapy sessions involving multiple family members to address family dynamics, communication patterns, and relational challenges.
- Virtual Therapy (Telehealth) Remote therapy sessions conducted via HIPAA-compliant video conference platforms (Doxy or Spruce Health), allowing clients to access individual, couples, family, and child therapy from anywhere in Illinois or Washington D.C.
- Insurance Verification Service Service to verify client insurance benefits, confirm network status, and provide estimated out-of-pocket costs before therapy sessions begin. In-network with Aetna, Blue Cross Blue Shield, Cigna, Oscar Health, CareFirst, and some clinicians with United Healthcare.
Quantifiable outcome
- Evidence-based treatment approaches with measurable progress tracking through standardized assessments
Companies that use Roamers Therapy
Customer profileSegments5 records
Ideal customer profiles4 records
Roamers Therapy technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature3 records
Roamers Therapy partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- DoxycorePrimary telehealth platform used for virtual therapy sessions. Clients access virtual offices via unique Doxy links for each therapist, entering name and checking in for automatic video conference initiation.
- SpruceHealthcoreHIPAA-compliant secure messaging application used by some clinicians for virtual sessions and secure client communication.
- SimplePracticecoreHIPAA-compliant client portal used for intake documents, scheduling, appointment reminders, billing, and payment processing. Clients receive secure email notifications and access portal via link.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Roamers Therapy competitors and assessment
Company assessmentBroad incumbents
- Spring Health: Employer-sponsored mental health platform combining therapy, coaching, and medication management; comparable on the therapy side but funded by employer contracts, which is a channel Roamers avoids.
- Talkspace: Public online therapy platform offering individual, couples, and teen therapy via a national telehealth network; comparable in delivering outpatient talk therapy to adults but at vastly greater scale and with a fully virtual, app-driven model.
- BetterHelp: Largest direct-to-consumer online therapy subscription service; overlapping in individual therapy delivery but competes primarily on flexibility, price tiers, and unlimited messaging rather than cultural specialization or in-person care.
- Lyra Health: Enterprise mental health benefit provider offering therapy and coaching to employees of large companies; overlapping in outpatient talk therapy delivery but primarily B2B-funded and serves a corporate payer channel that Roamers explicitly does not access (no EAP).
Emerging players
- Grow Therapy: Therapist network and insurance billing platform with a directory of in-person and virtual outpatient practices; comparable as a partner for practices like Roamers to access in-network insurance panels and as a potential competitor for clinician supply.
- Alma: Membership-based network for independent therapists offering insurance credentialing, practice tools, and referral generation; comparable to Roamers as a hybrid in-person/telehealth outpatient practice model targeting licensed clinicians.
- Headway: Network and billing platform that helps independent therapists accept insurance; directly comparable because it enables outpatient mental health practices like Roamers to onboard insurers and manage claims, making it both a partner and indirect competitor for clinician supply.
- Charlie Health: Virtual intensive outpatient and outpatient mental health program primarily for adolescents and young adults; comparable in providing outpatient therapy with insurance billing, with overlap on the child/adolescent therapy line that Roamers offers.
Direct peers
- Octave: Outpatient mental health practice operating hybrid in-person clinics and virtual therapy with multiple therapeutic modalities and insurance partnerships; closely comparable in clinical model, payer mix, and hybrid delivery.
- Two Chairs: Outpatient therapy practice combining in-person clinics with virtual care, employing licensed therapists using evidence-based modalities; highly comparable to Roamers in client experience, multi-modality therapy offerings, and hybrid delivery model.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Roamers Therapy social profiles
Digital presenceRoamers Therapy compliance and trust
Trust signalCompliance1 record
Roamers Therapy financial estimates
Financial estimateRevenue estimate
Valuation estimate
Roamers Therapy leadership team
Management profileNumber of profiles
Profiles1 record
Roamers Therapy funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Roamers Therapy M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Roamers Therapy
What does Roamers Therapy do?
Roamers Therapy is a private mental health practice that delivers outpatient psychotherapy services including individual, couples, family, and child therapy on a weekly recurring model at $150 per 32–55 minute session. Sessions are delivered in person at two Chicago offices (South Loop and Lakeview) and virtually across Illinois and Washington D.C. via HIPAA-compliant telehealth platforms. Insurance verification and self-pay options are supported.
Is Roamers Therapy a public or private company?
Roamers Therapy is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Roamers Therapy founded?
Roamers Therapy was founded in 2019. It employs 11 to 50 people.
Where is Roamers Therapy based?
Roamers Therapy is headquartered in Chicago, United States, in the North America region.
How does Roamers Therapy make money?
Three revenue lines are on record. Outpatient Psychotherapy Sessions are the primary driver. The others are initial Consultation and correspondence and Documentation.
Who are Roamers Therapy's main competitors?
Broad incumbents on record are Spring Health, Talkspace, BetterHelp and Lyra Health. Emerging players are Grow Therapy, Alma, Headway and Charlie Health. Direct peers are Octave and Two Chairs.
Does Roamers Therapy have an API?
No public API is recorded for Roamers Therapy.
What industry is Roamers Therapy in?
Roamers Therapy's product category is Mental Health Therapy Services. Its primary akta.pro industry code is HLAFACAA, Outpatient Mental Health Clinics & Counseling Centers, with a secondary code of HLALAEAA, General Mental Health Therapy Platforms (Talk Therapy). Its NAICS code is 621330 and its SIC code is 8000.