What Trustec Systems does

Trustec Systems Inc. is a privately held US Managed Service Provider founded in July 2017 and headquartered in Kimmell, United States. The company delivers a unified portfolio of managed IT services including Managed Services (server, network, data storage, security, messaging, and application management), Managed Equipment (laptops, desktops, Chromebooks, servers, network devices, and security hardware lifecycle management), Desktop Support (hardware repair, malware removal, software installation, and helpdesk), and Security Systems (camera surveillance, access control, and intrusion alarms). Underlying technology includes Remote Monitoring and Management (RMM), Software-Defined WAN (SD-WAN), and a multi-layered security stack with SIEM and log management analytics, delivered through partnerships with Microsoft, VMware, Datto, Fortinet, Cisco, Cisco Meraki, Dell, HP, Webroot, Aerohive, Axis Communications, and others.

The company serves two primary customer segments: K-12 schools and libraries via the federal E-Rate funding program under USAC (using approved Service Provider Identification Number 143050039), and small, mid-sized, and large corporations seeking outsourced IT infrastructure management. The business model is quote-based subscription and managed services revenue on multi-year contracts, with E-Rate discounts ranging from 20-90% of eligible costs. Go-to-market relies on direct sales through website quote requests, partner referrals, and content marketing targeted at the E-Rate process. Trustec holds CompTIA affiliation and operates with 11-50 employees. No external funding, acquisitions, or geographic expansion beyond the United States are disclosed in the input data.

Name

Trustec Systems

Legal name

Trustec Systems Inc

Website

https://trustecsystems.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Short description

Trustec Systems is a US Managed Service Provider, founded July 2017, delivering managed IT, equipment, desktop support, and security systems to small, mid-sized, and large corporations alongside E-Rate funded services for K-12 schools and libraries.

Ownership category

akta.pro rank

Headquarters

HQ city

Kimmell

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Managed IT Services: Recurring managed services covering server, network, data storage systems, security, backup, messaging, applications, and technical support. Services include Managed Security Services, Online Data Backup Solutions, Email Migration Solutions, Managed Network Monitoring, Managed Messaging Services, Managed Applications, Technical On-Call Support, Umbrella Support Plan, SD-WAN, RMM, LAN/WAN optimization, database and server maintenance, malware removal, network management, and user account management.
2. Managed Equipment Services: Equipment management and support services covering laptops, desktops, Chromebooks, iPads, printers, servers, NAS, access points, switches, firewalls, routers, UPS, racks, backup devices, SmartBoards, projectors, security cameras, and access control systems.
3. Desktop Support Services: Desktop and workstation support including hardware repairs, virus/malware removal, performance upgrades, software installation, configuration, and troubleshooting services.
4. Security Systems Services: Purchase, installation, configuration, and management of commercial or residential security systems including camera/video surveillance, access control, and intrusion alarms.
5. E-Rate Services: E-Rate funding program services for K-12 schools and libraries, providing discounts on telecommunications and Internet access. Trustec acts as an approved service provider (SPIN: 143050039) for Category One (Data Transmission, Internet Access, Voice) and Category Two (Internal Connections, Managed Internal Broadband, Basic Maintenance) services.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

Core offering

Trustec Systems is a Managed Service Provider that delivers outsourced IT infrastructure management for small, mid-sized, and large corporations as well as K-12 schools and libraries. Its offering combines managed IT services (network, server, security monitoring, SD-WAN, RMM, backup, email, applications, and on-call support) with managed equipment, desktop support, physical security systems, and E-Rate funding program assistance for educational institutions.

Product overview

Trustec Systems operates as a Managed Service Provider offering a unified portfolio of IT services rather than a traditional software product. The core offering combines Managed Services (covering security, backup, email, network monitoring, SD-WAN, RMM, and server/database maintenance), Managed Equipment (hardware lifecycle management), Desktop Support (end-user support and helpdesk), Security Systems (surveillance and access control), and E-Rate Services (funding assistance for schools). Vendor Management augments these services through technology partnerships. The company was founded in July 2017 and primarily serves small, mid-sized, and large corporations as well as school systems.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed Services A comprehensive suite of managed IT services covering server, network, data storage, security, messaging, applications, and technical support. Includes managed security, online backup, email migration, network monitoring, SD-WAN, RMM, and database/server maintenance for small, mid-sized, and large corporations.
• Managed Equipment Equipment management services covering laptops, desktops, Chromebooks, iPads, printers, servers (including virtual), NAS, access points, switches, firewalls, routers, UPS, racks, backup devices, SmartBoards, projectors, security cameras, and access control systems.
• Desktop Support Desktop and workstation support including hardware repairs, file system recovery, virus/malware removal, performance upgrades, software installation, Smartboard/projector setup, hardware configuration, workstation and printer installation with helpdesk systems for ticket management.
• Security Systems Commercial and residential security system services including camera/video surveillance, real-time notifications, intrusion alarms, and property access control. Covers purchase, installation, configuration, and ongoing management.
• E-Rate Services E-Rate funding program assistance for K-12 schools and libraries in the United States, helping clients navigate the application process, form submissions, and service provider selection to obtain affordable telecommunications and internet access. Covers USAC Category One (Data Transmission, Internet Access, Voice) and Category Two (Internal Connections, Managed Internal Broadband, Basic Maintenance).

Quantifiable outcome

• E-Rate program can reduce costs by 20-90% for eligible schools and libraries based on poverty level and urban/rural status
• +1 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• MicrosoftcoreTechnology or IntegrationMajor technology vendor partner providing software solutions including operating systems, productivity software, and cloud services.
• VMwarecoreTechnology or IntegrationVirtualization and cloud computing technology partner providing server virtualization, storage, and networking infrastructure solutions.
• DattocoreTechnology or IntegrationBackup, disaster recovery, and business continuity solutions provider. Datto partner providing data protection and MSP tools.
• FortinetcoreTechnology or IntegrationCybersecurity solutions provider offering network security appliances, firewall, and security services.
• CiscocoreTechnology or IntegrationNetworking and telecommunications equipment provider offering routers, switches, and unified communications solutions.
• Cisco MerakicoreTechnology or IntegrationCloud-managed IT solutions including wireless, switching, security, and mobile device management.
• WebrootcoreTechnology or IntegrationCybersecurity provider offering endpoint protection, threat intelligence, and security awareness training.
• Aerohive NetworkscoreTechnology or IntegrationCloud networking and wireless access point solutions provider for enterprise WiFi infrastructure.
• Axis CommunicationscoreTechnology or IntegrationNetwork video solutions provider offering cameras, encoders, and video management software for security systems.
• CompTIAminorChannel Partner/ Reseller/ DistributorIT industry association and certification body. Trustec maintains partnership/certification status with CompTIA for industry recognition and professional development.

Scale indicators1 record

Recent moves6 records

Expansion highlights4 records

Direct peers

• CMIT Solutions: Franchise network of managed IT service providers delivering managed infrastructure, cybersecurity, and compliance to SMBs — directly comparable service portfolio and customer segment to Trustec.
• Dataprise: Mid-market managed IT services and cybersecurity provider offering managed infrastructure, security monitoring, and end-user support to SMB and mid-market clients — a direct competitor to Trustec's managed services stack with a similar recurring-revenue model.
• BlackPoint IT Services: Managed IT services and cybersecurity firm serving small to mid-sized businesses with managed infrastructure, security, and compliance — directly comparable in size, service catalog, and customer segment to Trustec.
• Ntiva: IT managed services and cybersecurity provider serving SMB and mid-market organizations across the US with managed IT, cloud, security, and strategic consulting — comparable offering mix and target customer profile to Trustec.
• NetGain Technologies: Mid-market managed IT, cybersecurity, and cloud services provider with a similar focus on SMB and mid-market recurring managed services contracts — comparable operating model and service stack to Trustec.
• TeamLogic IT: National managed IT services franchise network serving SMBs with managed IT, cybersecurity, and cloud services — comparable service catalog and target customer to Trustec, with a broader geographic footprint.

Broad incumbents

• CDW: Large national IT solutions and managed services provider serving enterprise, education, and government customers with hardware, software, and services. Comparable to Trustec on the E-Rate education channel and managed services offering, but at vastly greater scale and breadth.
• ConvergeOne: Large IT services and solutions provider specializing in collaboration, cloud, and managed services for enterprise customers — broader portfolio but overlapping with Trustec in managed infrastructure and security services.
• Insight Enterprises: Global IT solutions and services provider offering hardware, software, and managed services to enterprise and public sector clients — overlapping with Trustec on K-12 and SMB managed services but operating at significantly larger scale.

Others

• Kaseya: Provider of IT management and security software platforms (RMM, PSA, cybersecurity) used by MSPs worldwide. Comparable to Trustec's RMM and SIEM capabilities from the tooling side — Trustec is a downstream user of the Kaseya/Datto ecosystem rather than a direct competitor.

Market position

Strengths3 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights5 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Trustec Systems