What C&T Solutions, Inc does

C&T Solutions, Inc. is a privately held managed services provider founded in 2011 by Tim Bailey and Charles Terrell, headquartered in Byram, Mississippi, with a secondary office in Tennessee. The firm operates two integrated service lines: IT Managed Services for small and mid-size businesses, and Restaurant Technology Services for quick-service, fast-casual, and table-service operators. Its core technology stack combines Remote Management and Monitoring, SentinelOne-powered Endpoint Detection and Response, Managed Detection and Response with 24x7 SOC coverage, Cove Data Protection cloud backup, Microsoft 365 management, SonicWall/Cisco Meraki networking, and CSpire-delivered fiber internet and voice. On the restaurant side, the firm delivers Point of Sale systems, ARMOR Back Office inventory and labor management, drive-thru headset systems (HME, 3M, Par, Panasonic), AI-powered CCTV analytics, and drive-thru speed-of-service timers.

The business model is primarily recurring subscription-based managed services with optional add-ons, supplemented by one-time hardware sales, on-site installation, and break-fix services. Pricing is quote-based and not publicly disclosed. Go-to-market is sales-led and almost entirely referral-driven, with the firm actively selecting partners only where it can guarantee results. Strategic vendor partnerships span Cisco, Microsoft, SentinelOne, HME, 3M, Par, Panasonic, CSpire, Brother, Ubiquiti, and SonicWall. C&T Solutions holds PCI QIR certification and its CCTV platform is SOC 2 Type II compliant.

The firm employs approximately 5 people per firmographic data and operates as a founder-controlled entity with no disclosed institutional investors, acquisitions, or external funding. Geographic reach is concentrated in the Southeastern United States despite "National Coverage" branding. AI capabilities are delivered predominantly through third-party integrations rather than proprietary model development, positioning the firm as an AI-featured reseller and integrator for SMB and QSR customers that otherwise could not access enterprise-grade AI tooling.

Name

C&T Solutions, Inc

Legal name

C&T Solutions, Inc.

Website

https://c-tsol.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

1–10 employees

Short description

C&T Solutions is a privately held Mississippi-based MSP founded in 2011 that delivers managed IT services (RMM, EDR, MDR, cloud backup, Microsoft 365) and restaurant technology (POS, AI CCTV, drive-thru timers, headsets) to small and mid-size businesses and QSR operators across the Southeastern United States.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210), Security Systems Services (56162), Electronic and Precision Equipment Repair and Maintenance (8112), Business Support Services (5614)

SIC

Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370), Services-Facilities Support Management Services (8744), Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Backup & DR Software Implementation & Managed Platforms (BPAEALAI)

akta.pro secondary industry

Network Monitoring, Assurance & Managed NOC Services (SLA Ops) (HDAIAGAJ)

Keywords

• Managed IT services
• Restaurant technology solutions
• Endpoint detection and response
• Microsoft 365 management
• POS system integration

Headquarters

HQ city

Byram

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. IT Managed Services: Recurring subscription-based managed IT services including RMM, EDR, MDR, cloud backup, email security, content filtering, Microsoft 365 management, and internet/voice services. Services provided as monthly subscriptions with optional add-ons.
2. Restaurant Technology Sales and Installation: One-time and recurring revenue from selling, installing, and servicing restaurant technology solutions including POS systems, headsets, CCTV, drive-thru timers, and back office systems.
3. On-Site Service and Support: On-site service for IT managed services customers and restaurant service customers including new store builds, remodels, and upgrades. Support available during normal business hours or after-hours.
4. Headset Care Plan: Annual maintenance plan offering unlimited headset repairs for restaurant businesses. Controls cost of annual headset maintenance.
5. Headset and Tablet Repair Services: Repair services for HME, 3M, Par, Panasonic and Apple devices with free inbound shipping. Advanced exchange option available for quick replacement.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

C&T Solutions, Inc. provides managed IT services (RMM, EDR, MDR, cloud backup, Microsoft 365 management, email and web security, fiber internet/voice) and specialized restaurant technology (POS, drive-thru headsets and timers, AI-powered CCTV, ARMOR Back Office, headset/tablet repair) for small-to-medium businesses and restaurants. The firm bundles ongoing monitoring, cybersecurity, installation, on-site support, and break-fix repair on a subscription-plus-transaction basis with national coverage from its Mississippi and Tennessee offices.

Product overview

C&T Solutions, Inc offers two main service categories: IT Managed Services and Restaurant Services. The IT Managed Services portfolio includes Microsoft 365 management, Content Filter/Advanced Web Protection, Advanced Email Security, Endpoint Detection & Response (SentinelOne), Fiber Internet and Voice (CSpire/Cisco Meraki), Managed Cloud Backup (Cove), Managed Detection & Response (MDR), Secure Password Management, and Remote Management & Monitoring (RMM). The Restaurant Services portfolio centers on ARMOR Back Office (inventory, labor, and sales management) and includes Point of Sale (POS), AI-powered Drive-Thru Timers, Drive-Thru Headsets (HME/3M/Par/Panasonic), CCTV with AI (video analytics, POS integration), and Headset/Tablet Repair services. The company was founded in 2011 and focuses on serving small-to-medium businesses and restaurants with enterprise-grade IT solutions.

Differentiator

Problem solved

Functional benefit

Products and services

• Microsoft 365 Managed Services Managed services for Microsoft 365 environments covering email hosting, Teams, SharePoint, OneDrive, licensing management, compliance and 24/7 support for SMB clients.
• Content Filter / Advanced Web Protection DNS-based content filtering with category and URL blocking/whitelisting for on-premise and distributed environments, including AI-powered behavioral analysis and DNS spoofing protection.
• Advanced Email Security AI-powered email security layer providing phishing protection, spam filtering, malware and ransomware detection with Microsoft 365 integration, email continuity, archiving and granular access control.
• Endpoint Detection & Response (EDR) Next-generation endpoint protection powered by SentinelOne using AI for real-time threat detection, automated remediation, and ransomware rollback capabilities for SMB and restaurant clients.
• Fiber Internet and Voice Turnkey fiber internet (up to 1Gbps) and VoIP voice services delivered through the CSpire for Business partnership, including Cisco Meraki WiFi, built-in cybersecurity and unified communications via CSpire Voice with Webex.
• Managed Cloud Backup (Cove Data Protection) Cloud-first backup and disaster recovery for servers, workstations, laptops, virtual machines and Microsoft 365 with AES 256-bit encryption, bare metal restore and local speed vault option.
• Managed Detection & Response (MDR) 24/7 managed security with proprietary AI and machine learning for real-time threat detection, including darknet exposure monitoring, compliance reporting and integrated threat intelligence.
• Secure Password Management Centralized password management portal with single-click login, credential storage, two-factor authentication support and access control for employee onboarding and offboarding.
• Remote Management & Monitoring (RMM) IT infrastructure management including patch management, server/desktop maintenance, device optimization, software asset management and integrated SentinelOne EDR and backup services.
• ARMOR Back Office Restaurant management back office system providing inventory, food cost, labor, sales tracking, shift accountability and ALERT reporting, interfacing with Focus POS, Microsale, Xpient/Xenial and legacy Panasonic POS.
• Point of Sale (POS) Restaurant POS software for quick service, fast casual and table-service establishments including mobile POS, online ordering, kitchen display, AI-driven drive-thru, labor management and loyalty programs (PCI QIR certified).
• Drive-Thru Timers AI-powered speed-of-service timers for drive-thru optimization featuring real-time performance monitoring, POS integration, customizable configurations (single/tandem/dual-lane) and cloud-based analytics.
• Drive-Thru Headsets Wireless drive-thru headset systems from HME, 3M, Par and Panasonic with digital noise reduction, extended range, enterprise management, docking stations and recording for greeter/upsell messaging.
• CCTV with AI AI-powered video security and analytics platform that works with existing cameras, integrates with 375+ POS systems via open API for loss prevention, workplace safety monitoring and operational insights, including cloud VMS and video alarms.
• Headset and Tablet Repair Repair services for HME, 3M, Par, Panasonic and Apple devices with free inbound shipping, certified parts, US-based repairs, advanced exchange option and an optional Headset Care Plan for unlimited repairs.

Quantifiable outcome

• MDR can reduce risk of data loss or theft, mitigate risk of downtime, and detect threat actors already in environment before critical systems or data are accessed.
• +4 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

AI capability16 records

Feature6 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• CSpire for BusinesscoreTechnology or IntegrationC&T Solutions partnered with CSpire for Business to provide turnkey Fiber Internet and Voice solutions in Mississippi and Memphis markets. CSpire delivers fiber internet with up to 1Gbps uploads/downloads and over 99.99% reliability, along with Cisco Meraki WiFi. CSpire Voice with Webex provides unified calling, meetings, and messaging.
• HME (Quick Silence/QSR)coreChannel Partner/ Reseller/ DistributorHME is a leading manufacturer of drive-thru headset systems. C&T Solutions sells, installs, and services HME headsets and offers repair services including depot and advanced exchange options.
• SentinelOnecoreTechnology or IntegrationSentinelOne provides AI-powered endpoint detection and response (EDR) technology. C&T Solutions implements and manages SentinelOne EDR for clients as a fully managed solution.
• CiscocoreTechnology or IntegrationCisco Partner with access to Cisco networking and security solutions. CSpire uses Cisco Meraki WiFi in their fiber and voice offerings delivered through C&T Solutions.
• MicrosoftcoreTechnology or IntegrationMicrosoft Partner providing Microsoft 365 services including email, Teams, SharePoint, OneDrive. C&T Solutions offers managed M365 services including email hosting, licensing, and ongoing administration.
• PanasoniccoreChannel Partner/ Reseller/ DistributorPanasonic offers restaurant POS and headset solutions. C&T Solutions sells, installs, and services Panasonic restaurant technology. ARMOR Back Office interfaces with legacy Panasonic POS software.
• Ubiquiti (UniFi)minorChannel Partner/ Reseller/ DistributorUbiquiti Unifi Certified Partner. C&T Solutions offers Unifi networking solutions including wireless, switching, and surveillance. Provides Unifi IOS and Protect apps.
• BrotherminorChannel Partner/ Reseller/ DistributorBrother Gold Partner status for printer and imaging solutions.
• ERC Parts, Inc.minorChannel Partner/ Reseller/ DistributorERC Parts referenced as partner link for restaurant technology parts and supplies.
• 3M (Communication Products)coreChannel Partner/ Reseller/ Distributor3M drive-thru headset systems sold, installed, and serviced by C&T Solutions alongside HME, Panasonic, and Par brands.
• Par (Restaurant Technology)coreChannel Partner/ Reseller/ DistributorPar provides restaurant technology solutions including drive-thru headsets. C&T Solutions sells, installs, and services Par headsets.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• ConnectWise: Large MSP software platform offering RMM, PSA, cybersecurity, and business automation — analogous incumbent to Kaseya and the broader platform competition facing small managed services providers like C&T.
• Kaseya: Major MSP platform vendor providing RMM, EDR, backup, and security tooling — Kaseya's suite underpins much of the SMB managed IT market and represents the platform-level competition that small MSPs like C&T operate on top of or against.
• PAR Technology: Restaurant technology company whose brands (including Par drive-thru headsets and Brink POS) C&T resells and services — directly comparable restaurant tech portfolio, but operating at significantly larger scale.
• Lightspeed Restaurant: Broad restaurant and retail POS/management platform with cloud-based back office, comparable to C&T's ARMOR Back Office and POS portfolio but aimed at a larger, more enterprise-restaurant customer base.
• Toast: Dominant restaurant POS and technology platform offering POS, payments, online ordering, and integrations — competes for the same restaurant IT budget as C&T's POS + managed IT offering, but at much larger scale.

Direct peers

• CMIT Solutions: Franchise-based managed IT services provider serving SMBs across the US with RMM, cybersecurity, backup, and Microsoft 365 — directly comparable to C&T's managed IT stack and SMB target market.
• ThrottleNet: Mid-sized regional MSP offering managed IT, cybersecurity, cloud, and Microsoft 365 services to SMBs — closely aligned to C&T in scale, service breadth, and customer profile.
• Interface Systems: Provider of managed network, voice, and physical security services to SMB and multi-site businesses — comparable mix of IT managed services and physical security (CCTV) deployment that C&T sells into restaurants.

Others

• HME: Leading manufacturer of drive-thru headset systems and a core C&T channel partner — comparable because HME (and competing brands like 3M, Par, Panasonic) is a supplier into the same restaurant technology ecosystem C&T services.

Emerging players

• Spot AI: AI-powered video security and analytics platform for businesses — directly comparable to C&T's AI CCTV offering, with a similar value proposition of turning existing cameras into operational intelligence.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/c-t-solutions-inc

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about C&T Solutions, Inc