Elevated Group

What Elevated Group does

Elevated Group (legal entity Avalon Technology Solutions, LLC, doing business as Elevated Managed Print) is a Utah-headquartered managed print services and business communications provider selling directly to SMBs, healthcare practices, commercial print shops, enterprises, and government/education accounts across Utah and nationwide. The company's core offering is fully managed print services — automated consumable monitoring, automatic toner replenishment with individually labeled packages, on-site maintenance, and flexible leasing on office, production, and wide-format equipment — bundled under all-inclusive monthly plans. Supporting capabilities include cloud-based production-print analytics, Fiery DFE integration for color management and variable data workflows, Plockmatic inline finishing, and iJetColor 1175 envelope presses for commercial print environments.

The technology stack is built on in-house service software for device and consumable tracking plus a cloud-based production-print analytics platform that monitors utilization, operator downtime, and workflow bottlenecks. Cloud-based VoIP business phone systems (powered by Crexendo and Intermedia, with Weave as a minor reseller relationship) provide a bundled telecom layer with 99.999% uptime guarantees and flat per-user pricing. Authorized-dealer relationships with eight major OEMs — Ricoh, Kyocera, HP, Xerox, Epson, Mimaki, RISO, and Roland DG — give the firm access to factory-certified technicians, parts, and warranty programs; technology integrations with Fiery and Plockmatic deepen the production-print stack. HIPAA-compliant printing workflows are certified for healthcare customers.

Revenue is generated through a mix of recurring managed-services contracts, equipment leasing (with contract buyouts), one-time equipment sales, and per-seat VoIP subscriptions, all priced via custom quotes. Go-to-market is sales-led, enterprise field sales with on-site consultations, supported by city-specific local SEO across 23+ Utah markets and direct outreach via Get Quote CTAs. The firm claims thousands of installed devices, thousands of clients, 300+ five-star reviews, and a 2-hour service response guarantee in Utah (4 hours for production equipment) backed by service credits. No funding rounds, M&A activity, institutional investors, or public-market signals are disclosed.

Name

Elevated Group

Legal name

Avalon Technology Solutions, LLC

Website

https://elevatedgroup.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Elevated Group is a Utah-based managed print services and business communications provider offering copier leasing, production and wide-format printing equipment, and VoIP phone systems to SMBs, healthcare practices, commercial print shops, and government/education accounts across Utah and nationwide.

Ownership category

akta.pro rank

Headquarters

HQ city

Salt Lake City

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Managed Print Services: Fully managed print services including equipment monitoring, automatic toner replenishment, maintenance, and support. Revenue generated through recurring service fees bundled with equipment leasing or purchase.
2. Equipment Leasing: Flexible lease options on business printers, copiers, production printers, and wide-format equipment. Includes contract buyouts and all-inclusive plans bundling print and communication needs.
3. Equipment Sales: Direct sales of printers, copiers, production equipment, and wide-format machines from partner brands including Ricoh, Kyocera, HP, Xerox, Epson, Mimaki, Roland.
4. Business Phone Systems/VoIP: Cloud-based VoIP phone systems with flat per-user pricing. Revenue from service subscriptions supporting remote and in-office teams.
5. Production Print Services: High-volume production printing equipment sales and leasing with dedicated technician support, workflow analytics, and automated consumables management for commercial print environments.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Elevated Group is a managed print and business communications provider that sells, leases, and services business printers, copiers, production printers, and wide-format equipment from top OEMs, while bundling cloud-based VoIP phone systems. The core offering combines fully managed print services (with automated toner replenishment and on-site maintenance) with flexible equipment leasing and enterprise-grade VoIP, delivered through factory-certified local technicians across Utah and nationwide.

Product overview

Elevated Group is a managed print and business communication services provider offering a comprehensive portfolio of printing and telecom solutions. The core offering centers on Managed Print Services combined with copier leasing across multiple equipment categories (desktop, floorstanding, production, and wide-format). Supporting this are VoIP business phone systems delivered through partnerships with Crexendo and Intermedia. Production print capabilities feature Ricoh Pro series, Xerox PrimeLink/Proficio, and RISO ComColor/VALEZUS digital presses with workflow integrations including Fiery DFE and Plockmatic finishing systems. Wide-format offerings span CAD plotters, graphic displays, flatbed UV printers, and textile/apparel printers including dye-sub, DTF, and DTG technologies. The iJetColor 1175 envelope press series rounds out specialized production capabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed Print Services Fully managed print services for business printers and copiers, including automated monitoring, automatic toner replenishment, maintenance, and flexible leasing options, designed for organizations that want print operations run on autopilot.
• Copier & Printer Leasing Flexible lease options for business printers and copiers (desktop and floorstanding models) from major OEMs, with contract buyouts available, marketed to SMBs and enterprises seeking predictable monthly costs.
• Production Printers High-volume production printing equipment sales and leasing, including Ricoh Pro series, Xerox PrimeLink, RISO ComColor, and other presses, paired with dedicated technician support for commercial print shops, in-plant operations, and enterprise environments.
• Wide-Format / Large-Format Printers Wide-format printing equipment covering CAD/technical plotters, graphic and display printers, flatbed UV printers, and roll-to-roll production printers from HP, Epson, Mimaki, Roland, and Xante for AEC and graphic display customers.
• Textile & Apparel Printers Dye sublimation, direct-to-film (DTF), and direct-to-garment (DTG) printers such as the Mimaki TS330 and UVJ300DTF systems, sold for textile and apparel printing applications.
• VoIP & Business Phone Systems Cloud-based VoIP phone systems for businesses of all sizes with 99.999% uptime, flat per-user subscription pricing, and integrations with business applications, supporting remote and in-office teams.
• Maintenance & Support Services On-site printer maintenance, troubleshooting, emergency repairs, toner and supply fulfillment, driver updates, firmware management, and preventative maintenance for all supported equipment, with service-level guarantees.
• iJetColor Envelope Presses (1175 Series) HP PageWide thermal inkjet-based envelope presses (1175, 1175c, 1175 Pro) for short-run full-color variable data envelope printing at production-level speed and low cost per impression.

Quantifiable outcome

• 22% average customer savings on print and voice costs
• +4 more outcomes

Named customers4 records

Segments8 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature4 records

Partnerships

15 partnerships are on record, tiered core, strategic and minor.

• RicohcoreChannel Partner/ Reseller/ DistributorRicoh authorized dealer providing business printers, copiers, and production print equipment. Factory-certified technicians with direct access to factory support, parts, and warranty programs.
• KyoceracoreChannel Partner/ Reseller/ DistributorKyocera authorized dealer for office copiers and business printers. Equipment sales, leasing, and maintenance support.
• HPcoreChannel Partner/ Reseller/ DistributorHP authorized dealer for business printers, desktop devices, and large format/wide-format equipment including DesignJet series.
• XeroxcoreChannel Partner/ Reseller/ DistributorXerox authorized dealer for production printers, digital presses, and office equipment. PrimeLink and Proficio series available.
• EpsoncoreChannel Partner/ Reseller/ DistributorEpson authorized dealer for SureColor wide-format printers, technical plotters, and dye-sublimation equipment.
• MimakicoreChannel Partner/ Reseller/ DistributorMimaki authorized dealer for wide-format UV inkjet printers, dye-sublimation printers, and DTF equipment for textile/apparel printing.
• RISOcoreChannel Partner/ Reseller/ DistributorRISO authorized dealer for production inkjet presses including ComColor FT, ComColor GL, and VALEZUS series. Factory-authorized service.
• Roland DGcoreChannel Partner/ Reseller/ DistributorRoland DG authorized dealer for wide-format UV inkjet printer/cutters including LG Series and TrueVIS VG3 Series.
• CrexendostrategicTechnology or IntegrationBusiness telecom solutions powered by Crexendo. Cloud-based VoIP phone systems integrated with managed print services.
• FierycoreTechnology or IntegrationFiery digital front-end (DFE) integration for production print workflow automation, color management, and variable data printing with Ricoh and wide-format devices.
• PlockmaticcoreTechnology or IntegrationAdvanced inline finishing systems for square folding, booklet production, face trimming, and automated output stacking integrated with production print solutions.
• WeaveminorChannel Partner/ Reseller/ DistributorWeave Partner Reseller for communication and payment solutions integrated with business phone systems.
• IntermediastrategicTechnology or IntegrationBusiness telecom solutions partnership for cloud communication services supporting remote and in-office teams.
• XantecoreChannel Partner/ Reseller/ DistributorXante authorized dealer for wide-format equipment including X-Series printers with LED curing technology.
• iJetColor (Printware)coreChannel Partner/ Reseller/ DistributoriJetColor 1175 Series envelope presses dealer using HP PageWide thermal inkjet technology for short-run full-color variable data envelope production.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Gordon Flesch Company: Regional managed print, document solutions, and office equipment provider with deep local service technician coverage — directly comparable in MPS model, OEM dealership structure, and SLA-driven service guarantees.
• Marco Technologies: Midwest-based managed print services and IT provider serving SMB and enterprise customers with copier/printer leasing, managed print, and business communications — a close analog in business model, vertical mix, and recurring managed-services orientation.
• Kelley Imaging Systems: Regional managed print, production print, and document management provider serving Mid-Atlantic markets — comparable in OEM-authorized dealership model and production-print workflow capabilities.
• LDI (Liberty Diversified International): Multi-brand office equipment and managed print services dealer with manufacturer-authorized status and recurring managed-services contracts — analogous business model and customer base.
• Novatech: Southeast U.S. managed print, managed IT, and office equipment provider; comparable in bundling print, copier leasing, and telecom into all-inclusive managed-service contracts for SMB and enterprise customers.

Broad incumbents

• Konica Minolta Business Solutions: Major OEM with direct MPS offerings and a national dealer channel — broad incumbent that both competes with and supplies the regional MPS market.
• Xerox: OEM offering direct managed print services, production presses, and document workflow software — broad incumbent overlapping in production print and managed services where Elevated Group is a Xerox dealer.
• Ricoh USA: Major OEM with direct managed print services and enterprise document solutions; competes with Elevated Group both as a partner and a direct seller — a broad incumbent in the same MPS category.
• Sharp Electronics Corporation: OEM selling business copiers, multifunction printers, and managed print services through a national dealer network — broad incumbent overlapping in MFP leasing and managed services.
• Canon USA: Major OEM with direct enterprise managed print services and a national dealer channel — broad incumbent competing for the same office-print and production-print customers Elevated Group serves.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/elevated-managed-print

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Elevated Group