Only-Connect Psychological Services PLLC

What Only-Connect Psychological Services PLLC does

Only-Connect Psychological Services PLLC is a privately-held, New York-based mental health practice (PLLC) delivering virtual psychotherapy and related clinical services to adults aged 18+ across at least eight U.S. states (NY, NJ, CA, FL, CT, MD, KS, VT), with limited in-person capacity in Midtown Manhattan and Sunrise, Florida. The service portfolio spans individual therapy, couples therapy, family therapy, group therapy, diagnostic evaluations, and psychiatric medication management — the last delivered through a referral partnership with ConnectMed. Clinicians are 1099 independent contractors, while approximately 17 back-office employees handle billing, credentialing, insurance verification, and client onboarding. The practice differentiates on cultural competence, serving BIPOC, LGBTQIA+, immigrant, and neurodivergent populations with multilingual clinicians (Spanish, Portuguese, French, Arabic, Russian, Romanian, Slovene, ASL) and evidence-based modalities including EMDR, ERP, DBT, EFT, IFS, and CBT.

The business model is multi-stream. The primary revenue engine is insurance reimbursement: Only-Connect is in-network with Aetna, Anthem BCBS, Cigna, Excellus BCBS, Horizon BCBS, Independence BCBS, Medicare, Meritain Aetna, Optum, Oscar, Oxford, United Healthcare, and UMR, and processes out-of-network claims for Emblem, NY Ship, and Carelon. Supplementary revenue includes Employee Assistance Program contracts with Spring Health, CCA, and Cigna EAP, private-pay sessions, and a low-cost / sliding-scale arm via the Open Path Network ($25–50 low-cost and $75–125 sliding-scale). Medicaid and ACA plans are explicitly excluded. The technology stack is lightweight: a client-facing therapist matching portal (filtering by specialty, location, insurance, and language), integration with therapyportal.com for scheduling, and HIPAA-compliant clinician documentation — there is no proprietary AI/ML infrastructure or mobile app. Client acquisition is direct-to-consumer via Instagram, podcast content, community workshops, and referral networks, with a stated 24-hour introductory-call SLA and first session within one week.

Ownership is founder-controlled with no disclosed institutional investors, funding rounds, M&A, or parent entity. Adjacent community and revenue programs include a Pay-It-Forward donation program, a Corporate Therapy Sponsorship Program routed through a 501(c)(3), an ongoing Couples Compatibility research study, and charitable spotlights (e.g., DIHRA). The only named executive in the source data is Esti Palatnik, Chief People Officer. The practice competes in the broader U.S. tele-mental-health market but positions narrowly on culturally-competent, insurance-accepting, evidence-based adult psychotherapy rather than on technology differentiation.

Name

Only-Connect Psychological Services PLLC

Legal name

Only Connect Psychological Services PLLC

Website

https://only-connect.us

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Only-Connect Psychological Services PLLC is a New York-based, founder-owned mental health practice delivering virtual and limited in-person psychotherapy to adults 18+ across eight U.S. states, specializing in culturally-competent care for BIPOC, LGBTQIA+, immigrant, and neurodivergent clients via 1099 clinicians and multi-payer insurance, EAP, private-pay, and sliding-scale revenue streams.

Ownership category

akta.pro rank

Product category

Mental Health Therapy Services

NAICS

Offices of Other Health Practitioners (6213)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

General Mental Health Therapy Platforms (Talk Therapy) (HLALAEAA)

Keywords

• Individual psychotherapy services
• Couples counseling
• Telehealth mental health
• Psychological diagnostic evaluations
• Group therapy programs

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Insurance-Based Therapy Services: In-network provider for major insurance carriers including Aetna, Anthem BCBS, Cigna, Excellus BCBS, Horizon BCBS, Independence BCBS, Medicare, Meritain Aetna, Optum, Oscar, Oxford, United Healthcare, and UMR. File claims on behalf of clients.
2. Out-of-Network Reimbursement: For carriers not in-network (Emblem, NY Ship, Carelon), clients pay session fee upfront and are reimbursed by their carrier after Only-Connect files claims on their behalf.
3. Employee Assistance Program (EAP): Services provided through EAP plans including Spring Health, CCA, and Cigna EAP.
4. Private Pay: Private pay rates offered for clients preferring to pay out of pocket. Accept HSA/HRA cards for copays or deductibles.
5. Sliding Scale / Low Cost Sessions: Part of Open Path Network with select number of sliding scale rates for clients demonstrating financial need. $25-50 low cost rate and $75-125 sliding scale rate available.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels6 records

Core offering

Only-Connect Psychological Services PLLC is a multi-state outpatient psychotherapy practice delivering evidence-based individual, couples, family, and group therapy, plus diagnostic evaluations, primarily via telehealth to adults aged 18 and older. Services are billed through major commercial insurance carriers, Medicare, EAP plans, and private pay, with sliding-scale options available through the Open Path Network. Clinicians are 1099 contractors trained in modalities such as EMDR, ERP, DBT, EFT, CBT, IFS, and Somatic Experiencing, with a culturally-competent focus on BIPOC, LGBTQIA+, immigrant, and neurodivergent clients.

Product overview

Only-Connect Psychological Services PLLC is a mental health therapy practice offering a comprehensive suite of services including Individual Therapy, Couples Therapy, Family Therapy, Group Therapy, and Diagnostic Evaluations. The practice provides specialized mental health care for adults (18+) across multiple states (NY, NJ, CT, FL, and others) with clinicians trained in evidence-based treatments. Services are delivered primarily via telehealth with limited in-person availability in Midtown Manhattan. The practice also offers professional clinical workshops and trainings, community programs including Pay It Forward donations and Corporate Therapy Sponsorship, and engages in research through a couples compatibility study. Medication management is available through an affiliated psychiatry practice (ConnectMed).

Differentiator

Problem solved

Functional benefit

Products and services

• Individual Therapy

Quantifiable outcome

• Each client who reaches out is scheduled with a clinician for an introductory call within 24 hours
• +2 more outcomes

Named customers1 record

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Six partnerships are on record, tiered minor and core.

• Docs International Health and Rescue Alliance Ltd. (DIHRA)minorOthersNon-profit NGO featured as monthly charitable donation spotlight recipient. DIHRA provides sustainable healthcare to impoverished communities worldwide. Only-Connect highlights this organization as aligned with their mission for health and well-being impact.
• Open Path NetworkcoreOthersOnly-Connect is part of the Open Path Network, offering select number of sliding scale rates ($25-50 low cost, $75-125 sliding scale) for clients demonstrating financial need. Core accessibility initiative.
• Spring HealthcoreOthersEmployee Assistance Program (EAP) partner providing mental health services to their covered members through Only-Connect clinicians.
• CCA (EAP)coreOthersEmployee Assistance Program partner providing mental health coverage through Only-Connect's network of clinicians.
• ConnectMedcoreTechnology or IntegrationReferral partnership for psychiatric services. Only-Connect directs clients to ConnectMed for psychiatry and psychiatric nurse practitioner services including Rachel Briks PMHNP and Serena Kalish PA-C. Integrated client portal at therapyportal.com.
• HeadwayminorOthersInsurance credentialing and billing platform used by Some Only-Connect clinicians for insurance panel participation.

Scale indicators3 records

Expansion highlights6 records

Direct peers

• Two Chairs: Two Chairs operates a hybrid in-person and telehealth therapy practice focused on evidence-based individual therapy with rigorous clinician matching. It is comparable to Only-Connect in its emphasis on therapy modality expertise and personalized matching.
• BetterHelp: BetterHelp is the largest direct-to-consumer online therapy platform, offering individual, couples, and teen therapy via telehealth subscription. It directly competes with Only-Connect for the same adult individual-therapy market but at much greater scale.
• Talkspace: Talkspace is a public telehealth therapy and psychiatry platform accepting insurance and offering individual, couples, and teen therapy. It overlaps directly with Only-Connect across payor model, modality mix, and target adult client segments.
• Lyra Health: Lyra Health is an enterprise mental health benefits provider offering therapy, coaching, and medication management to employees and their families. It competes with Only-Connect for employer-sponsored therapy referrals and shares a multi-state telehealth delivery model.
• Spring Health: Spring Health is an employer-focused EAP and mental health benefits provider that both partners with and competes against therapy practices. Only-Connect is an in-network Spring Health EAP provider, making it a partner-channel peer in the employer-sponsored therapy market.
• Cerebral: Cerebral is a telehealth platform providing therapy and medication management for anxiety, depression, ADHD, and related conditions. It competes with Only-Connect on telehealth therapy access and integrated psychiatry (Only-Connect partners with ConnectMed for psychiatry).

Emerging players

• Alma: Alma is a therapist directory and insurance credentialing platform that supports independent mental health practices. It is comparable as an enabling infrastructure peer that helps therapists accept insurance and grow private practices similar in shape to Only-Connect.
• Headway: Headway is an insurance credentialing and billing platform that some Only-Connect clinicians already use. It is comparable as a therapist-enablement infrastructure layer and increasingly as an indirect competitor by routing clients to its therapist network.
• Grow Therapy: Grow Therapy is a therapist network and insurance billing platform that helps independent therapists accept insurance and find clients. It is comparable to Only-Connect in its multi-state telehealth therapist network and in-network insurance model.
• Octave: Octave is a multi-state outpatient mental health practice offering individual, couples, and group therapy across in-person and telehealth. Comparable to Only-Connect in its evidence-based clinical model and hybrid delivery approach.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Instagraminstagram.com/only_c**nnect
• LinkedInlinkedin.com/company/only-connect-psychological-services-pllc

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Only-Connect Psychological Services PLLC